Wed.Aug 11, 2021

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4 Tips to Help Retailers Meet PCI DSS Compliance

Retail TouchPoints

Over the last year, retailers have endured a range of unprecedented challenges. From supply chain and labor force disruptions to strict social distancing protocols, online and brick-and-mortar retailers alike have been forced to adapt their businesses practically overnight in order to retain customer loyalty and compete in the evolving digital economy.

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Lew hits back at hints of capital raising at Myer

Inside Retail

The fight for board control of department store Myer will be decided in the next few months, with the firm’s AGM likely to run in late October, but Solomon Lew’s major stake in the business could well be diluted by the time to vote. According to multiple media reports over the last week Myer has been approached by investors looking to buy up its online business and loyalty program, which the department store may use to raise capital and issue more shares – a move which could put Lew on the back

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Bed Bath & Beyond Mexico Launches Algorithm-Powered Search Personalization Tool

Retail TouchPoints

Bed Bath & Beyond Mexico will deploy Algonomy FIND to offer shoppers algorithmically personalized commerce search experiences on its digital store. The platform will integrate with Adobe’s Magento ecommerce platform and leverage real-time shopper behavior to personalize search results. FIND uses Algonomy’s real-time streaming catalog to help ensure that any changes are indexed in real time and product attributes are always up to date.

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Canada Goose announces new Edinburgh store

Retail Focus

The lifestyle brand is set to join Edinburgh’s iconic shopping street, Multrees Walk, in the autumn of this year. Edinburgh will follow the launch of two shops in Germany this year, making it the seventh in the European market, with Munich scheduled to open later this summer. The newly announced two-storey location will combine the essence of Canada Goose with traditional Scottish craftsmanship, utilising noble materials that have been inspired by nature and bespoke furniture handcrafted using H

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Nike launching sustainable concept store to Seoul

Inside Retail

After launching the Rise concept store last year to Guangzhou, China , sportswear giant Nike has unveiled a new version of the concept which will launch in Seoul, South Korea. The store will feature a new digital platform, Sports Pulse, which will seek to bridge the gap between physical and online retail and create an “immersive retail experience”, as well as an interactive RFID-enabled footwear table, Inside Track, where shoppers can compare product details by simply placing products on the tab

Apparel 147
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Versace returns to New York City, opening a brand new boutique in Soho

Retail Focus

The Italian fashion house secured a 285 sqm. (3,070 sq.ft.) unit on the ground floor of a mid-rise structure built in 1879, rubbing shoulders with boutiques of several peers in the luxury segment, such as Linda Farrow, Louis Vuitton, Stella McCartney, Dior and Fendi. The interior design, created by architect Gwenaël Nicolas of Tokyo-based practice Curiosity and first revealed at the revamped Versace flagship store in Paris, presents a lavish signature aesthetic with Greca-patterned marble floori

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Forever New opens first UK stand-alone store

Retail Focus

Australian womenswear brand Forever New has just opened a new store at Meadowhall Shopping Centre, Sheffield, which is its first stand-alone store in the UK. Forever New is renowned for its timeless and wearable collections, dedicated to the celebration of modern femininity. Designed in Melbourne, Australia, each collection is created with a unique blend of seasonal trends, feminine silhouettes, and of-the-moment detailing.

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EBay forecasts revenue below estimates as shoppers venture out

Inside Retail

EBay on Wednesday forecast current quarter revenue below analysts’ estimates, signaling that reopening economies and vaccine rollouts could be putting an end to the pandemic-led shopping boom. In the past year, customers turned to e-commerce platforms during the coronavirus pandemic as they were home-bound for months at a stretch, but vaccine rollouts are expected to lead a return to brick-and-mortar shopping as more people step out of their homes.

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USPS proposes holiday surcharges for package deliveries

Retail Wire

The U.S. Postal Service plans to charge more for packages shipped during the holidays. Fee hikes would range from 25 cents for smaller packages to as much as $5 for heavier ones. FedEx and UPS have both added surcharges for peak delivery periods during the holiday season as delivery demand, driven by online purchases, continues to grow.

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Sports retailers sign up to government-funded footwear recycling program

Inside Retail

Footwear recycling program ASGA Save Soles has received an Australian Government grant, allowing sports retailers to sign up to close the loop in the Australian footwear product life cycle chain. Through the National Product Stewardship Investment Fund (NPSIF), the grant will see an additional $4 million in product stewardship funding, helping the growth of ASGA.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Yelp enables searches for businesses that require vaccines

Retail Wire

Yelp has launched two new search filters that allow customers to find businesses that require staff to be vaccinated as a term of employment and/or require proof of vaccination to shop. Only businesses themselves can add whether they fit this criteria.

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From Byron Bay to Downtown LA: Thrills takes on the US

Inside Retail

Since laidback Byron Bay fashion brand Thrills launched in the US 18 months ago, it’s entered a wide range of well-known stockists including Fred Segal and Free People and been seen on celebrities like Hailey Bieber and Vanessa Hudgens. Now, the label has opened its first North American headquarters in Downtown LA’s Arts District. “We’re beyond proud.

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Convenience and gas retailers support passage of Infrastructure Investment and Jobs Act

Retail Wire

NACS, NATSO and SIGMA have all come out in support of senators who voted to approve the $1.2 trillion Infrastructure Investment and Jobs Act, including a provision that promotes investments in electric vehicle charging stations. “The Senate’s bipartisan bill begins the process of creating a competitive market for electric vehicle charging infrastructure that will benefit convenience retailers and consumers for years to come,” said Henry Armour, president and CEO of NACS.

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R.M. Williams’ major digital investment to drive global expansion

Inside Retail

Iconic Australian bootmaker R.M.Williams is making its biggest ever capital investment in digital to provide customers with more choice and convenience while shopping, according to chief technology officer Nathan Alexander. “We’re building a new e-commerce site, we’re implementing marketing cloud and service cloud, we’re implementing a customer data platform (CDP), and on top of that, we’re implementing a new order management system and mobile point of sale platform,” Ale

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Recapping Cisco Secure at Black Hat USA 2021

Cisco Retail

There is always excitement in the air throughout the Security community at this time of year; usually we excitedly approach “Hacker Summer Camp.” This year, like last, was a little different from what we have become used to over the last 24 years. Cisco Security was honored to be a sponsor of the 24th Black Hat USA 2021 Conference – the internationally recognized cybersecurity event series providing the security community with the latest cutting-edge research, developments and traini

ATS 145
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Retailers once again seeking clarity as ACT enters lockdown

Inside Retail

As the ACT enters lockdown following the spread of the Delta virus to the state, retailers are being once again trying to understand if they are ‘essential’ or not, according to the National Retail Association. According to the ACT Government website, only businesses deemed essential are able to operate via click-and-collect, while the remainder are required to close up for the duration of the lockdown.

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The Difference Between Repeat Customers and Loyal Customers

Hyken

“We love our customers, and they obviously love us. They keep coming back, again and again!” . Who doesn’t want to be able to say that? And, if that is the case with your organization, let me ask you this question: Do you know why they are coming back? . Not to be a “downer,” but we shouldn’t confuse a repeat customer with a loyal customer. They are not the same. .

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Woolworths commissions dark eStore in Maroochydore

Inside Retail

Woolworths has opened its first eStore in Queensland – at Maroochydore – as online demand soars. The 1250sqm space houses micro-fulfilment technology to sort and move products from automated storage units, which can hold up to 10,000 of the most in-demand grocery products, directly to team members hand-picking customer orders. Meanwhile, vegetables and meat continue to be picked from the shop floor.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Threat Protection: The REvil Ransomware

Cisco Retail

The REvil ransomware family has been in the news due to its involvement in high-profile incidents, such as the JBS cyberattack and the Kaseya supply chain attack. Yet this threat carries a much more storied history , with varying functionality from one campaign to the next. The threat actors behind REvil attacks operate under a ransomware-as-a-service model.

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Lending a Helping Hand: Jules Anh Tuan Nguyen on Building a Neuroprosthetic

Nvidia

With deep learning, amputees can now control their prosthetics by simply thinking through the motion. Jules Anh Tuan Nguyen spoke with NVIDIA AI Podcast host Noah Kravitz about his efforts to allow amputees to control their prosthetic limb — right down to the finger motions — with their minds. The AI Podcast · Jules Anh Tuan Nguyen Explains How AI Lets Amputee Control Prosthetic Hand, Video Games – Ep. 149.

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Network analytics: what you can’t see you can’t control

Cisco Retail

Where should we begin? Once upon a time, not so long ago, networking teams got by with basic analytics using SNMP events, syslogs, custom scripts, utilization reports, and simple monitoring tools. How things have changed!! Where are we headed? 60% of transactions either originate or terminate outside of the private enterprise network. 1 The Internet has become the new network core. 40% of enterprise workloads will be on public cloud by 2023. 2 Applications and services are disaggregated and dist

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The demise of the department store? Not so fast

Retail Dive

Department stores still have a strong value proposition, if only they can reimagine their experience, write Alvarez and Marsal's Mohit Mohal and Jonathan Sharp.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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What’s your IoT/OT security profile? Answer 8 questions to improve your practice

Cisco Retail

Cyber attacks are spreading beyond offices and data centers to industrial networks. Headlines like the attack on a Florida water treatment plant and Colonial Pipeline have captured the attention of executives and company boards concerned about uptime and safety. This risk applies across critical infrastructure operators and small industrial sites alike.

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Biggest U.S. theater chain to accept bitcoin payments

Retail Wire

Customers who go to the movies at AMC theaters will be able to buy their tickets and concession stand purchases using bitcoin. “I’ve had to learn more in the past six months about blockchain and cryptocurrency than I learned about it in the entire decade before that,” said AMC CEO Adam Aron. “This increased knowledge has given me the confidence to tell you all today that AMC is hereby formally announcing on this call that by year end, we will have the information technology systems in place to a

ATS 100
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Target unveils new private label pet food

Retail Dive

Cat and dog brand Kindfull — which includes over 50 items like wet and dry food, treats and toppers — will be available starting Sunday.

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Consumer prices jumped again in July

Retail Wire

Consumer prices increased 5.4 percent on a year-over-year basis in July. The increase was slightly more than the 5.3 percent expected by economists polled by Bloomberg. Yearly gains are expected to moderate in the coming months as businesses catch up with production and supply chain disruptions.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Amazon strikes back at Visa fees with surcharge

Retail Dive

Retail titan Amazon is taking on Visa by imposing a surcharge in one part of the world and leaving open the possibility of extending it elsewhere to fight what it calls "Visa's high cost of payments.

ATS 117
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Ethan Allen CEO says furniture backlogs will persist

Retail Wire

Ethan Allen CEO Farooq Kathwarin expects furniture production backlogs to continue for another four to six months. The company is seeking to keep up with “record sales” as home-focused Americans spend more on their domeciles.

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Party City to Increase Number of Halloween Popups

VMS

Party City (Rockaway, N.J.) will open between 80 and 100 Halloween City popup stores this season, says President and CEO Bradley Weston. That represents as much as a four time increase over the 25 temporary stores the retailer opened in 2020. “We’re ready for any level of demand as we are … still in a volatile and dynamic time,” Weston said of the Halloween season said in a Seeking Alpha transcript.

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Albertsons names former Best Buy, Williams-Sonoma exec as president and CFO

Retail Wire

Sharon McCollam, a former Best Buy and Williams-Sonoma executive, has been named president and chief financial officer at Albertsons Co., effective Sept. 7. Ms. McCollam, will replace Bob Dimond, who is retiring. “We are entering the next phase of our transformation, centered on building deeper relationships with customers through data, technology and connected omnichannel solutions,” said Vivek Sankaran, Albertsons Cos.’ current president and CEO. “Sharon has done just this througho

ATS 100
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.