Inside Retail

JUNE 7, 2021

Amazon Australia is getting into resale with the local launch of Amazon Warehouse – the online giant’s storefront for pre-owned and open-box items across a range of products. The items on Amazon Warehouse will be checked over and fulfilled by Amazon staff, can be eligible for free delivery for Prime members, and will be discounted. “Items are returned to Amazon for many reasons – sometimes a product is just not what a customer is looking for, or perhaps there’s a cosmetic defect or the packaging

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Apparel Fulfillment Returns Management 328

Retail TouchPoints

JUNE 7, 2021

Traditional retailers across the country have been playing catch-up for decades, trying to meet the changing needs of the consumer. Shoppers increasingly want the convenience of online shopping and anywhere fulfillment. This vast migration of consumers from brick-and-mortar stores to the digital marketplace began at least as early as Amazon opening its doors.

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Fulfillment Point of Sale Consumer Shopping 274

Retail Focus

JUNE 7, 2021

Finding new customers can be one of the most challenging aspects of running a business, which is why it is so important to look after the ones you do have to convert them into repeat buyers and loyal customers. Targeting people who have already bought something from you makes sense because they have already shown an interest in your company and products, have disposable income, and are willing to spend it, and they already know your company and platform.

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Checkout Returns Customer Experience Shopping 264

Inside Retail

JUNE 7, 2021

Uniqueness is one of the most coveted elements of fashion for many style-conscious shoppers, and in a world drowning in new brands, buying vintage or resale is the best option to find something truly special. “To be unique, you can’t get that at the mall, but young consumers are seeing the advantage of the contemporary vintage market as a place where you can find garments that express yourself, while being economical and environmentally conscious,” Graham Wetzbarger, founder and CEO of Luxury Ap

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Fashion Fast Fashion Marketing Accessories 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JUNE 7, 2021

GNC is expanding distribution for a selection of its vitamins and supplements to more than 4,000 Walmart stores and on Walmart.com. Beginning in June, GNC will offer an initial selection of men’s and women’s essential everyday vitamins, merchandised in several different formats at Walmart brick-and-mortar stores. GNC Holdings, the retailer’s parent company, went through a “pre-packaged bankruptcy” in June 2020 that included closing 800 to 1,200 of its stores.

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Wholesale Consumer Location Planning 226

Inside Retail

JUNE 7, 2021

Social platform Pinterest has improved its e-commerce capabilities in Australia, launching the ability for users to buy directly from pins, from search, or though its Lens camera search functionality. Additionally, the system now allows customers to create a shopping list, and allows publishers and influencers to create ‘Shopping spotlights’ which showcase expert recommendations and trends to customers.

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Shopping ATS 246

Inside Retail

JUNE 7, 2021

Afterpay Australian Fashion Week (AAFW) has been heavily criticised for not creating an inclusive final show on Friday night – the runway was covered in decorative paper that got stuck in my wheelchair wheels as I exited the runway, as the event’s closing model. But rather than join the chorus of misinformed opinions, I wanted to set the record straight.

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Fashion Planning Consumer ATS 246

Retail TouchPoints

JUNE 7, 2021

Staples has sent a letter to the Board of Directors of The ODP Corporation offering to acquire its consumer business, including its Office Depot and OfficeMax stores, for $1 billion , or $18.27 per share. The deal also would include officedepot.com and the Office Depot and OfficeMax intellectual property, including all brand names. Staples has had a long and so far unsuccessful history of trying to merge/acquire its rival Office Depot.

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Finance Location Consumer Store Operations 183

Inside Retail

JUNE 7, 2021

Australia produces around 3 per cent of global Co2 emissions, making us one of the highest polluters per capita Co2 emitters in the world. With governments refusing to make strong changes it’s up to individuals and businesses to step in and provide the change we want to see. We have seen a growing urgency around climate change concerns globally, with both temperatures and sea levels on the rise.

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Management Customer Experience Planning ATS 246

Retail Focus

JUNE 7, 2021

Icon Outlet at The O2, London’s leading outlet shopping destination, has announced British contemporary design brand, JOSEPH, is the latest new retailer to open a store. The store which is JOSEPH’s only London outlet joins premium fashion brands including Lacoste, Hugo Boss, Tommy Hilfiger, Calvin Klein, Ted Baker and Hackett under The O2’s world-famous roof.

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Fashion ATS Boutique Accessories 182

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JUNE 7, 2021

Supermarket giant Coles is looking to power up its marketing with a partnership with award-winning marketer Professor Mark Ritson. Ritson has more than 20 years’ experience in teaching MBA programmes across multiple universities, as well as time consulting for various global firms such as Unilever and Pepsico. Together, Ritson will deliver a 12-week program for more than 160 Coles professionals in order to boost their expertise.

Marketing 246

Marketing Supermarket Management ATS 246

Retail Focus

JUNE 7, 2021

Retail display specialist arken P-O-P International has announced the launch of aRC – the arken Recycling QR Code to create an easy and accessible way to help retailers improve recycling of permanent and semi-permanent displays at their end of life in-store. Retail displays manufactured by arken will feature a unique QR code, providing digital sustainability identities that store teams can scan to make informed recycling decisions, simply and quickly.

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Advertising Management Consumer ATS 147

Inside Retail

JUNE 7, 2021

Woolworths Holdings, the South Africa-based parent of David Jones, is exploring a very different direction for the David Jones Food business in a bid to stem the $15 million annual losses. Since March, David Jones has closed three of its food stores and in recent weeks, it announced that it was ending its partnership with convenience chain BP. Speaking on a conference call last week, Woolworths Holdings chief executive Roy Bagattini told investors that the measures taken are part of plans to ret

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Department Stores Planning Consumer Fashion 246

Retail Wire

JUNE 7, 2021

Companies such as Athleta, Target and Wilson are betting that Americans who grew comfortable wearing jogger pants and other athletic wear will continue to do so even as more people become vaccinated and restrictions imposed as a result of the novel coronavirus pandemic are lifted. “We expect that desire to be comfortable … to continue for the foreseeable future,” said Diana Smith, Mintel’s associate director for the U.S. retail and apparel industries.

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Apparel 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JUNE 7, 2021

Australian accessories brand Mimco is planning to sell its handbags, shoes, jewellery and other products on third-party marketplaces for the first time, as it looks to reach new customers. “We’re looking to partner with some external marketplaces and start taking the brand back out to more customers within Australia but also overseas,” Sarah Rovis, Mimco’s managing director, told Inside Retail.

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Accessories Apparel Management Planning 147

Retail Wire

JUNE 7, 2021

Forty-nine percent of companies that employ blue collar workers report that it has become difficult to retain employees, up from 30 percent before the pandemic, according to an April Conference Board report. Workers are asking for higher wages and better work/life balance as the national economy begins to rebound. “Companies are going to have to work harder to attract and retain talent,” said Karen Fichuk, CEO of Randstad North America.

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Inside Retail

JUNE 7, 2021

Sydney Charity Addison Road Community Centre will be one of the first to establish a “zero waste, zero emissions” kitchen in Australia after receiving a $165,000 grant from Coles Nurture Fund. Through Coles’ partnership with national food rescue organisation SecondBite, the charity seeks to close the loop on food waste by redistributing unsold food donations from local Coles stores to the underprivileged in Sydney’s Inner West.

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Supermarket ATS 147

Retail Wire

JUNE 7, 2021

Retailers, including Macy’s, were able to negotiate longer payment terms from suppliers during the early days of the novel coronavirus pandemic and want to keep those deals in place now that sales have begun to pick up.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

JUNE 7, 2021

Sydney Charity Addison Road Community Centre will be one of the first to establish a “zero waste, zero emissions” kitchen in Australia after receiving a $165,000 grant from Coles Nurture Fund. Through Coles’ partnership with national food rescue organisation SecondBite, the charity seeks to close the loop on food waste by redistributing unsold food donations from local Coles stores to the underprivileged in Sydney’s Inner West.

Supermarket 130

Supermarket ATS 130

Nvidia

JUNE 7, 2021

Who knew AI would have an impact on organic produce markets? Bakur Kvezereli did. Raised on an Eastern European organic tomato farm, he saw labor shortages, pesticide problems and rising energy costs. Years later, studying at MIT in 2014, it dawned on him that AI could help address these issues for farmers. A few years later, he founded Ztractor , an autonomous electric tractor startup based in Palo Alto, Calif.

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Marketing Planning ATS 142

Retail Dive

JUNE 7, 2021

Users can access products they have saved in one place and receive notifications on price changes as part of an overall expansion of shopping features.

Shopping 145

Shopping 145

Talking Retail

JUNE 7, 2021

The deadline for entries to Unsung Heroes, which recognises convenience store owners and staff members who ‘go the extra mile’ to help their customers and local communities, has been extended. The initiative, organised by partners Independent Retail News and Nisa, will now close on 30 June. Retailers can enter by filling in the entry form. This story continues at Unsung Heroes entry deadline extended.

ATS 133

ATS 133

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Retail Dive

JUNE 7, 2021

Find out ways you can enhance your customer experience and improve your return on investment, by increasing customer acquisition and creating results-driven digital engagement solutions.

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Returns Customer Experience 131

Retail Wire

JUNE 7, 2021

Le Creuset had to temporarily close 650 of its stores around the world last year in response to the novel coronavirus and customer traffic was off when it initially reopened the doors. That didn’t prove a problem for the upscale cookware brand as online sales made up for what was lost in stores.

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Talking Retail

JUNE 7, 2021

Ex-Nisa retailer Ajay Odedra is making a comeback in convenience retailing with Simply Fresh. Odedra, who has operated stores in Essex for more than 30 years, is set to bring the best of Sainsbury’s in his new 1,800sq ft Simply Fresh store in Chelmsford at the end of June. Odedra said: “Each and every time. This story continues at Retailer chooses Simply Fresh for convenience sector return.

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Returns ATS 123

Retail Wire

JUNE 7, 2021

Burger King tweeted this weekend that it would donate 40 cents of every Ch-King sandwich sold this month (Pride month) to The Human Rights Campaign, which advocates fro LGBTQ rights. “This is a community we love dearly and have proudly supported over the years, so we couldn’t miss an opportunity to take action and help shine a light on the important conversation happening,” said a Burger King spokesperson.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Talking Retail

JUNE 7, 2021

Nisa has confirmed that the national truck driver shortage caused its logistics supplier DHL to miss deliveries to stores this weekend (4-6 June). Over the weekend several Nisa retailers took to social media to voice their frustration at the situation. Mike Sohal, owner of Dallam Stores in Warrington, tweeted: “Not only have I lost sales. This story continues at Nisa deliveries hit by truck driver shortage.

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ATS 122

Retail Wire

JUNE 7, 2021

The Harry Potter flagship store has opened on Broadway in New York City with the largest collection of merchandise from the book and movie franchise. The 21,000-square-foot store features 15 themed areas with Harry Potter and Fantastic Beasts products.

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Talking Retail

JUNE 7, 2021

Sausage roll brand Wall’s Pastry is set to kick-off an on-pack competition in partnership with SportsAid. The competition will run from 14 June until August, offering shoppers the chance to win “money-can’t-buy” experiences, including a VIP experience for two at the Queen Elizabeth Olympic Park. To enter, shoppers will need to purchase a promotional pack.

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Promotions ATS 119

Retail Wire

JUNE 7, 2021

Concern over rising prices has some questioning whether consumers will cut back purchases or force retailers to cut margins. Five Below CEO Joel Anderson sees an upside. “As far as inflation goes…I think it’s an advantage for a value retailer like us,” said Mr. Anderson, who believes that “value” pricing will become more important as prices rise.

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Consumer 100

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning