Retail TouchPoints
JANUARY 7, 2022
“The greatest threat to our planet is the belief that someone else will save it.” – Robert Swan, OBE. New data from Retail TouchPoints indicates that 73% of retail organizations believe the main reason to implement corporate social responsibility (CSR) initiatives is that it’s the right thing to do. A focus on company reputation (50%) and customer preferences (50%) were also among the drivers motiving companies to pursue CSR.
Inside Retail
JANUARY 7, 2022
Aussie consumer tech firm Immertia has launched an augmented reality app for breweries to promote their beverage products to their customers using customers’ handheld devices. The app, known as “Swigr”, is activated when shoppers scan a label with their phone. The app provides an interactive experience enabling shoppers to connect, engage and buy from the bottle or can, anywhere, anytime through augmented reality.
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Retail TouchPoints
JANUARY 7, 2022
It’s been another year of record-breaking ecommerce sales combined with unprecedented snarls across shipping and inventory ecosystems, so it should come as no surprise that return rates for 2021 are expected to have gone through the roof. UPS, for example, said that it will handle 60 million return packages from the 2021 holiday period alone, a 10% increase from the previous record set in 2020.
Retail Wire
JANUARY 7, 2022
Walgreens plans to have more than 160 Village Medical Clinics in operation before the end of the year. It currently has 80 open to patients. The drugstore giant has a 63 percent stake in Village Medical after investing another $5.2 billion in the company last year.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
JANUARY 7, 2022
Michael Aragon. Lululemon Athletica has named Michael Aragon, formerly Chief Content Officer at Amazon subsidiary Twitch , as CEO of MIRROR and lululemon Digital Fitness. Twitch, a livestreaming service supporting multi-player entertainment, increased the number of creators using its platform from 1 million to 8 million and expanded into new content segments beyond gaming under Aragon’s leadership.
Retail Wire
JANUARY 7, 2022
Thrive Market is launching a brand campaign to raise the online grocer’s profile with American consumers. The company, which previously only ran digital advertising, will add television spots in addition to YouTube. The spots are focused on connecting the brand’s ability to simplify the lives of busy consumers. “Life can be a lot,” a voiceover says in one ad.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
JANUARY 7, 2022
GameStop has hired more than 20 people to staff a new division tasked with developing a marketplace for. nonfungible tokens (NFTs) and signing partnerships with cryptocurrency companies.
Nvidia
JANUARY 7, 2022
Bill Kish founded Ruckus Wireless two decades ago to make Wi-Fi networking easier. Now, he’s doing the same for computer vision in industrial AI. In 2015, Kish started Cogniac , a company that offers a self-service computer vision platform and development support. Like in the early days of Wi-Fi deployment, the rollout of AI is challenging, he said.
Retail Wire
JANUARY 7, 2022
Lululemon has named Mike Aragon as the new CEO of Mirror, effective Jan. 17. Mr. Aragon served five years as chief content officer at Amazon.com’s Twitch gaming business.
Retail Dive
JANUARY 7, 2022
Earlier shopping and the omicron variant shifted spending patterns in the season's home stretch, but sales were still robust, analyses show.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
JANUARY 7, 2022
The U.S. economy added 199,000 jobs in December, well below the 422,000 expected by economists, according to numbers released by the Bureau of Labor Statistics. The national unemployment rate fell to 3.9 percent from 4.2 percent. The spread of the omicron virus is the most significant factor being attributed to December’s job gains.
Dezeen
JANUARY 7, 2022
Celine creative director Hedi Slimane has opened a flagship store in London for the French fashion house, which balances historic Edwardian features and a gallery-style aesthetic. Located within a Grade II-listed Edwardian building on New Bond Street – a luxury shopping destination in the city's West End – the new flagship store has a floor area of 466 square metres dedicated to men's and women's accessories, ready-to-wear and fragrance collections.
Retail Wire
JANUARY 7, 2022
Sales of gas/electric hybrid vehicles jumped 76 percent last year to grab five percent of the U.S. auto market, according to data from Wards Intelligence. Sales of electric vehicles were up 83 percent and now represent three percent of the total.
VMS
JANUARY 7, 2022
The Burberry flagship on Chicago’s Michigan Avenue was hit by burglars yesterday for the second time this week, reports ABC 7 Chicago. Early Thursday morning, six men, two armed with guns, reportedly pried open the doors, entered the store and fled with as much merchandise as they were able to carry, said police. On Tuesday morning, police report that five burglars broke in and stole merchandise.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
JANUARY 7, 2022
Fashion brands with more than $100 million in revenues doing business in New York State would be required to disclose information on greenhouse gas emissions and other environmental and social impact information if a proposed new law — The Fashion Sustainability and Social Accountability Act — is passed by the legislature and signed by the governor.
VMS
JANUARY 7, 2022
Hasbro Inc. (Pawtucket, R.I.) has named digital gaming division leader Chris C s as the successor to CEO Brian Goldner, who passed away unexpectedly in October, to a press release. C s will assume the positions of CEO and member of the Board of Directors effective Feb. 25. “In Chris, we have chosen a leader uniquely positioned to execute and evolve Hasbro’s Brand Blueprint strategy while continuing to generate growth and deliver strong shareholder returns.
Retail Wire
JANUARY 7, 2022
Walmart is cutting paid leave from two weeks to one for associates who have to quarantine for COVID-19 either due to testing positive for the virus or having come in close contact with someone who was ill. The retailer is taking the action to align with new guidance from the U.S. Centers for Disease Control and Prevention.
VMS
JANUARY 7, 2022
Bed Bath & Beyond (Union, N.J.) will close 37 stores in 19 states, most by the end of February, reports USA Today. The retailer announced in July of last year that it would close 200 stores over the following two years, which accounts for 21 percent of its fleet. Seven stores in New York state will shutter; five in California and four in Washington state are slated to close.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Pro
JANUARY 7, 2022
Get your NRF Technology Expo pass on us!Use promo code 270 when registering for NRF In the shopper’s mind, your website reflects your store, so they look online for stock availability. Some may complete the purchase online, but others may … Continue reading → The post Meet stock availability expectations across channels with Retail Pro Prism first appeared on Retail Pro Blog.
Retail Dive
JANUARY 7, 2022
The approval allows it to travel up to one nautical mile and carry small goods to up to 10,000 households in North Carolina.
RETAIL MANAGEMENT SOFTWARE
JANUARY 7, 2022
A huge surge in COVID-19 omicron variant cases has led to dramatic shifts in consumer behavior and created new uncertainty across the globe. Retail Businesses and brands will have to work hard to meet ever-evolving customer experience requirements in order to succeed and stay relevant. Did you know that returning customers spend 67 percent more than first-time customers?
A1 Retail
JANUARY 7, 2022
Sustainable children’s clothing brand reaches pivotal milestone of £1 million charitable donations. Frugi , the ethical and sustainable children’s clothing company, has hit the £1 million mark for its Little Clothes Big Change charity project. Little Clothes Big Change is an initiative that was born in 2016 where Frugi commits 1% of its yearly turnover – whether it makes a profit or not – to charities; and is a part of Frugi’s wider mission to protect the planet we play on.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
365 Retail
JANUARY 7, 2022
Boots owner Walgreens Boots Alliance (WBA) said it has exceeded its expectations for the latest quarter as it was buoyed by a strong showing by its UK business of Covid-19 vaccinations. The US pharmacy group told investors on Thursday that it will therefore raise its financial guidance for 2022. WBA said it was significantly boosted by Covid-19 vaccinations and testing across sites during the three months to November, while it also reported higher flu vaccinations.
LS Retail
JANUARY 7, 2022
©iStock/Infadel According to Funday Natural Sweets founder Daniel Kitty, Funday is on a mission to increase its presence from 1,000 outlets to 3,000 in 2022, in additional to unveiling plans to expand internationally. Funday markets its lollies as natural, and made with real ingredients without the sugar or sugar alcohols. Learn more about Funday Natural Sweets and its new subscription model for its e-commerce store in Australia.
Talking Retail
JANUARY 7, 2022
Consumer confidence in December was a battle between excitement over Christmas and fear of the Omicron variant, according to the latest index from the Institute of Grocery Distribution (IGD). The latest data in the institute’s Shopper Confidence Index revealed that the result was no change in levels of confidence when compared with Christmas last year, This story continues at Shopper confidence has held up despite Omicron, says IGD.
Retail Dive
JANUARY 7, 2022
Bridget Teeter joined the apparel retailer in 2020 and is leaving amid a shift toward more traditional e-commerce and turmoil among stylists.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
A1 Retail
JANUARY 7, 2022
Six in ten of us favour shopping in-store for make-up. But social inspires – more than four-in-ten Gen Zer’s find make-up inspiration from social media influencers. And men view virtual make-up tutorials as more valuable to purchases than women. In-store beats social when it comes to beauty and personal care. Six in ten (59%) of us cite it as our favourite way to shop for make-up, and experiences like speaking to consultants on the shop floor influences almost four-in-ten (39%) of us.
Hyken
JANUARY 7, 2022
Josh Liebman is the Guest Experience Evangelist for ROLLER Software , a company that works with leisure and entertainment businesses to help them deliver better guest experiences. He shares the four reasons why businesses should not shy away from customer complaints. Complaint resolution and service recovery must be a critical aspect of your customer experience strategy.
Retail Dive
JANUARY 7, 2022
Ye and the luxury label's artistic director, Demna, have collaborated before, and each has a record of bringing an unexpected vibe to wardrobe basics.
365 Retail
JANUARY 7, 2022
Much of the progress made in attracting shoppers back to stores was wiped out in December amid surging Omicron cases and new work-from-home advice, figures have shown. Total UK December footfall was 18.6% lower than the same month in 2019, well below the three-month average decline of 16.4%, according to BRC-Sensormatic IQ data. Footfall on high streets was down 23.1% while retail parks saw a drop of 9.2% and shopping centre visits declined by 36.6%.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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