Inside Retail
JUNE 22, 2022
Australia’s competition regulator said on Thursday a court has ordered the local unit of Samsung Electronics to pay a penalty of $14 million over misleading claims about a water-resistance feature in some of its smartphones. Samsung Australia admitted to misleading buyers of some of its ‘Galaxy’ phones about the water-resistance level, the Australian Competition & Consumer Commission (ACCC) said.
Retail TouchPoints
JUNE 22, 2022
Mall operator Simon has launched a new search engine that will let shoppers research in-stock products at participating retailers in Simon properties. Simon Search, as the platform is called, is currently being tested at 29 Simon retail centers across the U.S., with a broader rollout planned for later this year. The hope is that giving shoppers visibility into in-stock inventory will boost both store traffic and conversion rates.
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Inside Retail
JUNE 22, 2022
Improving the customer experience has been an important point of focus for retailers for quite some time. Ensuring that shoppers enjoy maximum convenience and comfort in stores is a major priority for retail business owners, given that 75 per cent of customers are willing to spend more from retailers providing a good customer experience. Happy customers are happy spenders, who then go on to share their experiences with other potential customers – so investing in their positive impressions of a s
Retail TouchPoints
JUNE 22, 2022
Shopify has launched a number of new integrations aimed at helping retailers meet shoppers wherever they are — across social media, stores and in-person events. Some of the biggest changes include new capabilities and integrations with Twitter that will enable additional social commerce options; Google , which will help retailers connect with shoppers near their brick-and-mortar locations; and iOS , which will let retailers use iPhones to accept contactless payments.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
JUNE 22, 2022
As small businesses recover from the pandemic, Ikea has unveiled a new loyalty club called Ikea Business Network. The network aims to create meaningful connections for small businesses, fostering a platform to share knowledge and opportunities. Membership is free and includes services such as interior design consultations, online training via ‘Learn with Ikea’, member discounts on Ikea products, access to mindfulness resources, money advice and financial tools.
Retail TouchPoints
JUNE 22, 2022
Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer. Herrington joined Amazon as VP of Consumables in 2005, launched Amazon Fresh in 2007 and was promoted to SVP of Consumables in 2014.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
JUNE 22, 2022
The Kroger Co. is fortifying its delivery services in the Denver metropolitan region with the addition of a nearly 300,000-square-foot customer fulfillment center in Aurora, Colo. that will create 400 new jobs. This new delivery network will be powered by Kroger’s long-time partner fulfillment partner the Ocado Group , which uses a combination of AI, advanced robotics and automation.
Inside Retail
JUNE 22, 2022
Outdoor retailer Anaconda is to launch its largest retail concept yet, dubbed the Anaconda Adventure HQ, within the next month. . Located on the Hume Highway, in the western Sydney suburb of Chullora, the almost 80000sqm store will feature an extended product ranges, including store-exclusive lines and the introduction of boats, camper trailers, and caravans.
Tokinomo
JUNE 22, 2022
People love to shop and this isn’t going to change. Even with the rising inflation and people saving up for an uncertain future, we all still got to eat. However, shopping is not just about making a purchase. It’s much more than that. Shopping can be therapeutic, a way to calm down, or, on the contrary, an entertaining experience.
Intelligence Node
JUNE 22, 2022
Meet Priya Gaikwad – An OG INodian and AVP Admin. Priya is one of the original five at Intelligence Node and has been with the company for nine years. She.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Focus
JUNE 22, 2022
A prime high street unit in Portman Square, London, has been transformed into HydraFacial’s new London flagship location as their first physical presence in the UK, after typically working online, B2B and with in-person skin clinic. HydraFacial is a worldwide aesthetic device manufacturer specialising in non-invasive skincare that has, up until this point, been predominantly located in the USA. .
Inside Retail
JUNE 22, 2022
In an effort to increase its foothold in the Southeast Asian market, Australian winery Penfolds has launched a set of pop-ups across Singapore, Thailand, Malaysia, Vietnam and Cambodia across June and July. The ‘Terminal 1844’ pop-ups feature wine tastings, dance performances, and interactive activities, all centred around a space capsule theme. Meanwhile, bottles of ‘Baby Grange’ Penfolds Bin 389 are encased in limited-edition rocket-shaped gift boxes.
Retail Wire
JUNE 22, 2022
Kroger plans to open an automated customer fulfillment center in Aurora, CO. The nearly 300,000-square-foot Ocado hub will fill online orders. Kroger also said that its customer fulfillment center in Pleasant Prairie, WI, is up and running.
Inside Retail
JUNE 22, 2022
Amazon wants to give customers the chance to make Alexa, the company’s voice assistant, sound just like their grandmother – or anyone else. The online retailer is developing a system to let Alexa mimic any voice after hearing less than a minute of audio, said Rohit Prasad, an Amazon senior VP, at a conference the company held in Las Vegas Wednesday.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
JUNE 22, 2022
Amazon.com CEO Andy Jassy said that Doug Herrington, a company veteran and member of its S-team executive group, has been named chief of Worldwide Amazon Stores. Mr. Herrington has been integral to the launch of Amazon Fresh. His promotion follows the resignation of Dave Clark, who is joining Flexport, a supply chain software startup.
Inside Retail
JUNE 22, 2022
Drumroll, please! We’ve just unveiled Asia’s most influential list at Inside Retail Asia , a collection of the region’s changemakers, rulebreakers and innovators. Each week, we will shine a light on the brilliant leaders who made the top 10, starting with number one: Adrian Cheng, CEO at New World Development and founder of the K11 Group and C Ventures in Hong Kong.
Small Biz Trends
JUNE 22, 2022
With inflation impacting economies around the world, price increases are practically unavoidable, but that doesn’t mean customers welcome the price change. Even if consumers understand the price increase, it still could impact their buying decisions. How do businesses raise prices without sacrificing customer retention? You can soften the blow and help ease the minds of your existing customers by offering a professional price increase letter, explaining the decision, and thanking them for
Inside Retail
JUNE 22, 2022
The fast food industry has been well-placed to survive the pandemic, indeed some franchised brands have reported solid trade as house-bound Aussies turn to deliveries and takeaways. In August 2021, the New Zealand-based Restaurant Brands reported its Australian operations grew 24.1 per cent during the half-year to June 2021, to NZ$117 million ($107.1 million) in sales, and $5.3 million in and operating profit rose 106 per cent, to NZ$5.3 million.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
JUNE 22, 2022
Amazonians United, the union seeking to organize Amazon.com workers, said that the company fired two employees at its Prince George County warehouse in a complaint filed with the National Labor Relations Board. Kelly Nantel, an Amazon spokesperson, said, “Whether an employee supports a certain cause or group doesn’t factor into the difficult decision of whether or not to let someone go.”.
Inside Retail
JUNE 22, 2022
The recent Global Fashion Summit in Copenhagen was centred around the theme “Alliances for a new era”. It was a meeting of minds to foster collaboration and cross-industry alliances to accelerate the transition to a net positive industry. “Fashion is about change, you can let it happen, or you can make it happen. The Summit sparked many very promising alliances and we saw key stakeholders announce a flood of encouraging sustainability improvements,” said Federica Marchionni, CEO, Global Fashion
Retail Wire
JUNE 22, 2022
Canada will ban the manufacture and importation of single-use plastics, including grocery bags and takeout containers, as of December this year. The country will end the sale of single-use plastics by the end of next year and the exportation of them by the end of 2025.
Small Biz Trends
JUNE 22, 2022
The 1.4 million LGBTQ+ entrepreneurs across the United States are being honored during Pride Month by SCORE, mentors to small businesses and a resource partner of the U.S. Small Business Administration (SBA). SCORE Analysis Shows LGBTQ+ Small Businesses Contribute $1.4 Trillion to US Economy. It is a fitting moment to celebrate the efforts of LGBTQ+ small businesses, who contribute $1.7 trillion to the American economy every year according to a SCORE meta-analysis.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
JUNE 22, 2022
Starbucks plans to “offer an elevated experience” at three of its most visited stores in Seattle. As part of the company’s “Heritage Market” initiative, Starbucks is applying unique themes to each store, the chain’s Pike Place store being identified as the “past” and the two other locations named “present” and “future.
Hyken
JUNE 22, 2022
Not long ago, I wrote about calling your customer or an employee “honey.” It generated dozens of comments. One of our subscribers made a good point.? . He agreed that the lesson is about being “socially correct,” but perhaps we should look beyond the name that is used and instead consider the intent of the person using it. He was saying that the server may have intended to create a warm and friendly atmosphere, and calling a person “honey” was her way of doing it.
Retail Wire
JUNE 22, 2022
Rates last week for moving freight from China to ports on the West Coast of the U.S. were down 34 percent from the start of the year and 50 percent year-over-year. Rates still remain more than four times higher than they were in June 2020.
Small Biz Trends
JUNE 22, 2022
A business credit bureau keeps tabs on businesses. The business credit reporting bureaus collect data from various sources, including information from lenders about payment history and information from other creditors, such as suppliers. There are three major business credit bureaus, plus a few others. The bureaus also collect information from business credit reporting agencies about bankruptcies, liens, and judgments involving businesses.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
JUNE 22, 2022
Luxury good sales are forecast to grow at least five percent this year, according to Bain. Sales in the U.S. have continued to grow this year despite inflationary pressures.
A1 Retail
JUNE 22, 2022
LabTech , owners of the world-famous Camden Market and a London property investment company, has announced a quintet of new F&B brands at Camden Market Hawley Wharf , the 580,000 sq ft retail, F&B, and experiential destination in the heart of Camden. American pizza concept True Romance has opened its doors at Camden Market Hawley Wharf, as a dedicated place for pizza by the slice, with cocktails.
Retail Wire
JUNE 22, 2022
A shortage of red jalapeño chiles from Mexico is being blamed for an “unprecedented shortage” of sriracha and other hot sauces.
Retail Dive
JUNE 22, 2022
The retailer was said to be exploring a spinoff of the business, but now says it’s cranking up its footprint and tying it more tightly to its full-line operations.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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