Retail TouchPoints

NOVEMBER 9, 2021

As product scarcity issues continue to dominate this holiday shopping season, consumers are increasingly turning to resale to get the goods — and platform operators are taking notice. eBay has expanded its refurbished goods offering, where shoppers can find discounted inventory from brands including Apple, Samsung and Dyson. Additionally, Liquidity Services , which operates a B2B ecommerce marketplace for surplus business and government goods, has launched a new consumer-facing omnichannel marke

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Returns Sporting Goods Accessories Consumer 323

Inside Retail

NOVEMBER 9, 2021

Kmart is updating its toy line-up to include a new doll – a Guide Dog Handler doll, designed with advice from Guide Dogs Australia. The doll follows the retailer’s previous efforts at creating more inclusive toys, which included a range of dolls reflecting people with disabilities, such as someone who is hearing impaired, someone with Down Syndrome, and someone with a prosthetic leg.

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Department Stores ATS 246

Retail TouchPoints

NOVEMBER 9, 2021

Macy’s has become the latest retailer to increase wages as a lure for increasingly hard-to-find employees, and has added a debt-free education benefit that will total approximately $35 million over the next four years as another “sweetener.”. The retailer already has phased in the $15 per hour minimum wage across several markets and plans to hit this target nationally for both new and current associates by May 2022.

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Inside Retail

NOVEMBER 9, 2021

Major clothing and shoe companies are moving production to countries closer to their US and European stores, smarting from a resurgence in cases of the Delta variant of the coronavirus in Vietnam and China that slowed or shut down production for several weeks earlier this year. The disclosures come amid a massive shipping logjam that is driving up costs and forcing companies to rethink their globe-spanning supply chains and low-cost manufacturing hubs in Asia.

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Apparel Outdoor Shipping Fashion 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Tokinomo

NOVEMBER 9, 2021

Retail merchandising is a very important topic for brick and mortar stores , especially for grocery stores. While some might think that in-store merchandising doesn’t have an impact, they couldn’t be more wrong. Why? Because visual merchandising plays an important role and it can make customers want to shop more or leave the store empty-handed.

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Inside Retail

NOVEMBER 9, 2021

Customer spending saw a strong recovery in October, according to CommBank’s Household Spending Intentions Index, with overall spending up 6.6 per cent from the month prior and 4.4 per cent from a year prior. Retail spending rose 9.1 per cent on September, and 4.1 per cent on the same period of 2020, with the main difference being the widescale easing of restrictions across several Australian states – creating a sharp increase in spending on travel, transport, entertainment, and retail.

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Returns Shopping Department Stores ATS 240

Inside Retail

NOVEMBER 9, 2021

The Australian Fashion Council (AFC) and Afterpay have collaborated with Vicinity Centres to unveil The Edit, an experiential retail space celebrating local designers and the latest in-store technology – from shoppable changing room mirrors to gesture-controlled screens. Located in premium shopping centre Chatswood Chase in Sydney, The Edit showcases four emerging Australian brands over several months, kicking off with womenswear label Bondi Born, followed by My General Store, First Nations Fash

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Fashion Visual Merchandising Checkout Location 130

Retail Wire

NOVEMBER 9, 2021

Starbucks has asked the National Labor Relations Board to delay a union vote at three locations in the Buffalo, NY, area. The coffee chain has argued that the vote should not just be held at these stores but at all 20 locations it operates in the market. Starbucks believes the NLRB did not apply the correct labor law in its ruling to allow the election to go ahead at the three locations where the vote is scheduled.

Location 130

Location Marketing ATS 130

Inside Retail

NOVEMBER 9, 2021

Facebook Inc said on Tuesday it plans to remove detailed ad-targeting options that refer to “sensitive” topics, such as ads based on interactions with content around race, health, religious practices, political beliefs or sexual orientation. The company, which recently changed its name to Meta and which makes the vast majority of its revenue through digital advertising, has been under intense scrutiny over its ad-targeting abilities and rules in recent years.

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Planning Advertising Location Marketing 130

Retail Wire

NOVEMBER 9, 2021

Americans may find it harder to find aluminum foil, cranberry sauce, pies and turkeys as Thanksgiving quickly approaches. These products, along with many other sold in grocery stores, have been in short supply due to the effects of the pandemic on the supply chain.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

NOVEMBER 9, 2021

Australian plant-based food company Fable Food Co has notched up another major market as part of its international expansion, recently launching into vegan restaurant Beatnic in New York City. It marks the brand’s entry into the US with its meaty mushroom product expected to intrigue New Yorkers at the brand’s eight locations across the city, as well as visitors to its restaurant in Boston, Massachusetts.

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Supermarket Grocer Marketing Management 130

Retail Wire

NOVEMBER 9, 2021

Global supply chain issues may make it more difficult to source new apparel and that will likely have a positive effect on retailers selling secondhand merchandise this holiday season. More than one-third of all U.S. shoppers said they are likely to buy secondhand items for the holidays and half of those under 40 plan to do so.

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Apparel Planning 130

Retail Focus

NOVEMBER 9, 2021

H&T Pawnbrokers, has unveiled its new Christmas campaign, “ Ready to be loved again ”. The push is the first activity the brand has launched in partnership with M&C Saatchi since it appointed the agency earlier this year. Tapping into the growth of shopping for pre-loved items, with 12 million people in the UK purchasing something secondhand in 2020 , H&T’s new festive campaign seeks to drive sales of pre-loved diamond jewellery.

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Shopping Marketing ATS 130

Inside Retail

NOVEMBER 9, 2021

One of the most important challenges that retailers have faced since the advent of the coronavirus pandemic is how e-commerce players can replicate the kind of in-store service normally provided by shop assistants. Good service is one of the cornerstones of successful retail, and consumers often report a willingness to return to stores that have delivered a positive retail experience in the past.

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Consumer Shopping Returns Marketing 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Cisco Retail

NOVEMBER 9, 2021

Systems administrators in enterprise companies who are constantly upgrading, repurposing, and managing thousands of switches, listen up! Starting with release 17.7 of Cisco IOS XE, is support for a suite of Google Remote Procedure Call (gRPC)-based microservices that will simplify and lighten your workloads. . The Evolution of Remote Procedure Calls .

Management 145

Management ATS 145

Nvidia

NOVEMBER 9, 2021

Bringing simulation of real and virtual worlds to everything from self-driving vehicles to avatars to robotics to modeling the planet’s climate, NVIDIA founder and CEO Jensen Huang Tuesday introduced technologies to transform multitrillion-dollar industries. Huang delivered a keynote at the company’s virtual GTC gathering where he unveiled NVIDIA Omniverse Avatar and NVIDIA Omniverse Replicator , among a host of announcements, demos and far-reaching initiatives.

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Kiosk Planning ATS 141

Cisco Retail

NOVEMBER 9, 2021

Interest in industrial control systems (ICS) security has shot up in response to cyberattacks on organizations like the city of Oldsmar’s water utility , Honda , Merck , Maersk , and Johannesburg’s electric utility. New technologies have matured over the last few years to help build more advanced industrial security architectures. Assessing emerging solutions is always challenging—and ICS security is no exception.

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Marketing ATS 145

Nvidia

NOVEMBER 9, 2021

Intense wildfires fueled by warmer, drier weather have swept across enormous swaths of forest worldwide, causing nearly $20 billion in damage in the Western U.S. alone last year, according to one estimate. To better understand wildfires and stop their spread, NVIDIA and Lockheed Martin are announcing today that we are working with the U.S. Department of Agriculture Forest Service and Colorado Division of Fire Prevention & Control (DFPC) using AI and digital-twin simulation.

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Planning Management ATS 135

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

NOVEMBER 9, 2021

Organizations sustained and thrived in the recent past by rapidly adopting digital transformation technologies and adapting to remote work. As organizations look ahead to the upcoming year, flexibility is top of mind for both business leaders and employees. Executives are looking to embrace a hybrid work model that enables employees to find balance between working remotely and working from the office.

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Location ATS 142

Nvidia

NOVEMBER 9, 2021

Helping to accelerate work on some of the most challenging problems of our time, NVIDIA announced an AI framework that provides engineers, scientists and researchers a customizable, easy-to-adopt, physics-based toolkit to build neural network models of digital twins. NVIDIA Modulus, a framework for developing physics-ML models, is designed to turbocharge a wide range of fields where AI expertise is scarce but the need for AI and physics-driven digital twin capabilities is growing fast — such as

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Accounting Management ATS 130

Cisco Retail

NOVEMBER 9, 2021

Back in 2010, transforming Cisco’s world-class product portfolio into one of the largest software companies in the world felt like a daunting mission. Historically, the company is touted as the top hardware provider, supplying the backbone of corporate and public networks everywhere. And while this remains true, 10 years later at our Investor Day in September 2021, Cisco forecasted that half of revenue will come from software and other recurring sales by 2025.

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Customer Experience Finance Management ATS 139

Nvidia

NOVEMBER 9, 2021

To unlock real insights from data, AI and data science research can’t live on the outskirts of an institution — it has to become part of an organization’s core strategy. The University of Texas MD Anderson Cancer Center, the top-ranked cancer hospital in the U.S. , is doing just that, with a new focus on data governance and dozens of researchers pursuing AI-accelerated oncology projects to improve patient care.

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Planning ATS Management Consumer 128

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

NOVEMBER 9, 2021

Back in December of 2019, we took a bold step when we announced that Cisco would be evolving from a pure full systems company to one that also embraces a true disaggregated consumption model for the open-source community. Customers can now leverage our world-class technology in a way that best meets their needs. Our entrance into the routing and switching merchant silicon market is a unique value proposition.

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Merchant Services Shipping Consumer Marketing 132

Retail Wire

NOVEMBER 9, 2021

Seventeen percent of respondents to a recent survey said they have had to skip buying food to pay for healthcare costs. Another 18 percent said they’ve cut back on entertainment expenses to afford healthcare, according to HealthCareInsider.com.

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Cisco Retail

NOVEMBER 9, 2021

The CRN 2021 Tech Innovators Award is an incredible endorsement for Cisco IoT Operations Dashboard , a cloud-based dashboard that helps operations teams manage industrial IoT devices and equipment. IoT Operations Dashboard addresses the needs of enterprises as they move forward in their digitization journey. The promises of digitization at the edge through industrial IoT are many.

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Kiosk Management Customer Experience Location 124

Retail Wire

NOVEMBER 9, 2021

Associated British Foods PLC said it will accelerate the expansion of Primark in the U.S. and Europe and that it has enough inventory on hand to meet consumer demand during the holiday season. The fast-fashion retailer is expected to open five stores in the New York area and another in Tyson’s Corner, VA this year. The chain currently operates 13 locations in the U.S.

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Fast Fashion Fashion Location Consumer 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Nvidia

NOVEMBER 9, 2021

Innovation in medical device technology combined with AI is giving healthcare professionals better decision-making tools to deliver care in robot-assisted surgery, interventional radiology, radiation therapy planning and more. To enable this for clinical applications, AI-supported medical devices must have an accelerated pipeline to process, predict and visualize data in real time.

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Planning ATS 117

Retail Wire

NOVEMBER 9, 2021

Powell Books is a Portland, OR, landmark, but it has dealt with its share of upheaval since the advent of the pandemic and ongoing civil protests that have rocked the city. The retailer is now looking to upgrade its online presence while investing in store upgrades to attract visitors to its downtown location. “We’re replacing the nervous system and the brain of the organization at once,” said Powell’s CEO, Patrick Bassett.

Location 100

Location ATS 100

Nvidia

NOVEMBER 9, 2021

The daily drive doesn’t have to be a daily grind. In his GTC keynote , NVIDIA founder and CEO Jensen Huang announced NVIDIA DRIVE Concierge and DRIVE Chauffeur, AI platforms dedicated to removing the stress and hassles of everyday driving. These intelligent technologies transform the digital experience inside the car. Software-defined vehicles will incorporate two key computers built with NVIDIA DRIVE Orin : one for AI assistants, the DRIVE Concierge, and one for autonomous driving, the DRIVE Ch

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Returns ATS 114

Retail Wire

NOVEMBER 9, 2021

Consumers shopping on websites received over two billion out-of-stock messages, according to data from the Adobe Digital Economy Index. “Consumers are beginning to understand the real impact of the supply chain challenges” with the dramatic increase in out-of-stock notices from online retailers, Taylor Schreiner, director of Adobe Digital Insights said.

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Consumer Shopping 100

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning