Tue.Jun 29, 2021

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The Future of Retail and AI

Retail TouchPoints

When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Fast-forward a couple of years and one global pandemic later, it’s clear that autonomous retail isn’t going anywhere. In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping.

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QR check in to become mandatory across every NSW business in July

Inside Retail

Use of the Service NSW QR Code check in service will be mandatory at all businesses from Monday 12 July, the Government announced today. The decision was made as Sydney’s Covid-19 cluster continues to grow unabated to give NSW Health contact tracers real-time access to useful data from a greater number of locations. “This is about keeping customers and staff safe and getting all businesses open again as soon as possible,” said minister for digital and customer service Victor Dominello.

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Walmart’s Latest Move in Pharmacy Wars: Cheaper Private Label Insulin

Retail TouchPoints

Walmart has launched a private label analog insulin through its ReliOn brand, available in both analog insulin vials and FlexPens. The new medication is priced to help customers save 58% to 75% off the cash price of branded analog insulin products. The NovoLog Insulin injection, which is manufactured by Novo Nordisk, will become available in Walmart pharmacies the week of June 28, and in Sam’s Club pharmacies in mid-July.

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Playboy owner to 100% acquire racy lingerie brand Honey Birdette

Inside Retail

PLBY Group has just announced its acquisition of provocative Australian luxury lingerie brand Honey Birdette for approximately US $333 million, according to a statement from the company. The Group will be acquiring 100 per cent of the equity of Honey Birdette. PLBY Group CEO Ben Kohn said he is “thrilled by the brand’s potential to become a multi-million-dollar luxury lifestyle franchise”.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Inside the Sustainable Fashion Movement

Retail TouchPoints

We kick off our Retail ThinkTank video series with Matt Moorut, Senior Principal Analyst for Gartner for Marketers! He and Jessie Dowd will explore the sustainability movement and its impact on the fashion industry. Let’s dig into how consumer demand for more socially responsible and eco-friendly practices is driving retail’s rapid adoption of sustainability initiatives — from products and sourcing to the C-suite, communications and marketing (plus how to avoid the greenwashing trap!).

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How to reach customers at the time of purchase

Inside Retail

Retail marketing has evolved over the last few years. While advances in technology have allowed for more personalisation and better shopping experiences, the way consumers shop – both online and in-store – has changed significantly and the lines between the digital and physical world continue to blur further. Retailers today, not only have to adapt to this new reality but also need to understand that the new consumer journey is always connected across a multitude of devices, regardless if they’r

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More Trending

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7-Eleven will invest $15m+ in Far North Queensland

Inside Retail

7-Eleven is investing in Far North Queensland for the first time, with about 15 stores expected to open in the region over the next two years. General manager – channel, Braeden Lord, said exact locations have not yet been chosen. “We are continuing to work with landlords and developers to identify opportunities to secure the right sites to meet the needs of the community.

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Innovative new LEGO® Store launches on Fifth Avenue in New York with Broadway Musical spectacle

Retail Focus

An entirely new retail experience, the Fifth Avenue store features the most famous landmarks and icons of NYC built larger-than-life in LEGO bricks, alongside brand-new, one-of-a-kind immersions and interactive experiences with play at the heart. The LEGO Store on Fifth is the flagship location in a new retail format expanding globally. The opening is commemorated by the first new Broadway-style performance in over a year, assembled by an iconic team of award-winning choreographers, lyricists, p

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Calls to define ‘essential retail’ reignite

Inside Retail

Retail associations have asked for clarity around what counts as ‘essential service’ after two major retailers became listed as casual contact locations for an active Covid-19 case. The JB Hi-Fi and Harvey Norman stores in Westfield Bondi Junction were visited on Friday 25 by a person who later tested positive, which has reignited the debate around what constitutes an essential service.

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Walmart’s private label insulin helps diabetics stay healthy and save money

Retail Wire

Walmart has launched its first-ever private brand insulin to help diabetics afford the medicine critical to controlling their blood sugar levels. Walmart’s private label insulin is priced between 58 percent and 75 percent that of branded alternatives on the market.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Panic buying is back. Are supermarkets better prepared?

Inside Retail

With four major Australian cities plunged into lockdown this week, essential retail businesses are under pressure on almost all sides of the country. Videos and images of bare toilet paper shelves have once again surfaced online as consumers fall into old habits, forcing supermarkets to bring back purchase limits on high demand items. But have grocery retailers learned from the lockdowns of the last year and are they better prepared to deal with panic buying this time around?

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Bottega Veneta Opens Pop-Up Shop in Brooklyn

Retail Focus

Bottega Veneta has opened a new pop-up shop in Williamsburg, Brooklyn, which will operate throughout the summer. Situated in one of New York City‘s most hip neighbourhoods, Daniel Lee‘s first concept store adds to the community’s love for trends and fashion. The summer pop-up will be hosted in a former bank and will be dedicated to small leather goods and a selection of ready-to-wear without special editions or huge media strategies.

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Q&A with Tumi: The future is now

Inside Retail

As travel took a downturn last year, innovative luggage retailers like Tumi took the opportunity to get creative and find new ways of connecting with customers. Here, vice president of Tumi Asia Pacific and Middle East Adam Hershman discusses how the luxury brand navigated Covid and its plans for the future. Inside Retail: Can you give me an overview of Tumi?

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Robomart hits the road with store-hailing service

Retail Wire

Think of Robomart as Uber but, instead of vehicles showing up at a destination to pick up travelers, its vans arrive at their destination carrying the same types of items carried in convenience stores. After an individuals places and order, a van pulls up to the designated location, opens its sliding door and enables customers to buy the items they want. “With delivery apps you waste time creating a basket, waiting for a delivery window, and relying on someone else to pick your goods.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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7-Eleven will invest $15m+ in Far North Queensland

Inside Retail

7-Eleven is investing in Far North Queensland for the first time, with about 15 stores expected to open in the region over the next two years. General manager – channel, Braeden Lord, said exact locations have not yet been chosen. “We are continuing to work with landlords and developers to identify opportunities to secure the right sites to meet the needs of the community.

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Amazon has a real stake in vendor performance

Retail Wire

Amazon.com often includes the right to buy company shares at below-market rates from vendors that it does business with. The retail and technology giant has struck such deals with 75 privately held firms and at least a dozen that are publicly traded.

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Cisco UCS C245 M6 server based on AMD EPYC sets 14 world records

Cisco Retail

World Records. Summer temperatures are heating up. However, nothing is hotter than the 14 new SPEC.org world-record benchmarks just delivered by the Cisco UCS C245 M6 Server based on 3 rd generation AMD EPYC CPUs. We have world records across a range of benchmarks showing that UCS C245 M6 server is a versatile platform for almost any application. Let’s start with raw CPU performance, as measured by SPEC CPU ® 2017.

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Skims named official underwear of U.S. Women’s Olympic team

Retail Wire

Skims, Kim Kim Kardashian West’s shapewear brand, will provide female American Olympic athletes with underwear, loungewear and pajamas at the Tokyo Olympic and Paralympic Games this summer. “We’re so proud to be supporting female athletes during the Olympic and Paralympic Games in Tokyo,” Ms. Kardashian West said in a statement. “These women are incredible role models for younger girls, including my own daughters, showing them that anything is possible if you work hard enough.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Managed Services to Reduce Cost & Complexity

Cisco Retail

The software market is exploding. Organizations are purchasing software at an ever-increasing rate to power their digital transformation; yet they struggle to manage the complexity of their software license landscape. Today, many organizations overspend on software but underutilize the functionality. In fact, 25% of annual software budgets are wasted on managing license utilization and complexity.

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Playboy owner to acquire lingerie brand for $333M

Retail Wire

PLBY Group, the owner of Playboy, has reached a deal to acquire the Australian lingerie brand Honey Birdette. PLBY CEO Ben Kohn said the acquisition fit with the company’s lifestyle positioning and that it would “take advantage of Honey Birdette’s superior product design, sourcing and direct-to-consumer capabilities” to grow sales.

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The Big Risk of Fraudulent Products for Small Business

Cisco Retail

Small business owners have a lot on their minds. Trusting that their technology investments are reliable and work properly shouldn’t be one of them. Small business budgets are tight, especially now, during the pandemic recovery. Since they must keep track of every dollar spent—and ensure that they get the anticipated bang for their buck—it’s understandable that they might be swayed by a seemingly lower-cost version of a Cisco product that they found online.

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Adidas buying back shares as brand demand soars

Retail Wire

Adidas is launching a share buyback program on July 1 whereby it will seek to acquire nearly $654 million of its own stock. The athletic wear company last month raised its sales forecast for the year as it expects a resumption of sporting events to further drive demand for its products higher.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Hidden GEM: Canadian Weather Forecasts to Run on NVIDIA-Powered System

Nvidia

The supercomputer behind Canada’s weather forecasts is getting an upgrade, adopting NVIDIA networking to support long-running, computationally intensive environmental models. Located in Quebec, the system runs a complex forecasting and data assimilation system known as GEM — the Global Environmental Multiscale model. The model processes information about temperature, air pressure and wind to produce both regional and global forecasts.

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Etsy acquires ‘the Etsy of Brazil’

Retail Wire

Etsy has reached a deal to acquire Elo7 for $217 million. Josh Silverman, CEO of Etsy, called Elo7 “the Etsy of Brazil.” The U.S.-based online crafts marketplace made the deal based on Elo7’s “growth potential over the medium and over the long term,” said Mr. Silverman. “The opportunity for Brazil’s e-commerce sector to grow faster than the U.S., we think, is very meaningful over time.”.

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One Stop launches new recruitment scheme

Talking Retail

One Stop is giving people who shop in its stores or live in the local area exclusive access to its customer service assistant job vacancies. Posters will be displayed in One Stop stores where vacancies are being offered, before the role is advertised to a wider audience, and interested applicants simply scan the QR code. This story continues at One Stop launches new recruitment scheme.

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Employers giving burned out workers a break

Retail Wire

Mozilla, which normally holds an annual two-week off-site meeting, made the decision to cancel that event and instead close the company down for a “Wellness Week” to help employees de-stress from the added workload they’ve faced since the novel coronavirus pandemic began. The company has also instituted a new “Wellness Day” program that gives employees one Friday off a month throughout the entire year.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Ribena adds cherry flavour to portfolio

Talking Retail

Ribena has added a cherry flavour to its line-up, following research which found that cherry-flavoured drinks are growing 20% year on year. Ribena Cherry Twist is available in 500ml price-marked bottles for a £1.09 or for a 2-for-£2 offer. The launch is supported by a £3.7m advertising campaign running throughout the year across TV, social. This story continues at Ribena adds cherry flavour to portfolio.

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Amazing Business Radio: Shirley Macbeth

Hyken

The Customer Obsessed Organization. How to Lead with the Customer First. Shep Hyken interviews Shirley Macbeth, Chief Marketing Officer at Forrester , responsible for elevating the company’s thought leadership profile and generating demand for its portfolio of research, consulting, and events. They discuss how customer-obsessed organizations must put their customers at the center of their leadership, strategy, and operations.

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Adore Me accuses Rihanna's Savage x Fenty of trademark infringement

Retail Dive

The direct-to-consumer lingerie brand claims that its rival's keywords purposely led online consumers astray, but that may be more of a tech issue.

Consumer 127
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Ocado Retail expands partnership with CitrusAd to power retail media rollout

Retail Times

CitrusAd is today announcing expansion of its partnership with Ocado Retail that will deliver a retail media proposition to help all their suppliers grow their business on the Ocado website. Combining the very best in grocery delivery and retail media technology, the two companies will be working closely to develop new technology features that will make it easier for brands of all sizes, and media agencies, to plan, buy and optimise their media campaigns.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.