Retail TouchPoints
MARCH 17, 2023
The first currency goes back to 3000 B.C. when the world’s earliest civilization developed in Mesopotamia. The retail store, on the other hand, appeared further down the road in ancient Greece, where merchants sold goods in the Agora city center. Thousands of years later, in 2009, the market for digital assets arose. As these digital assets became prevalent, so did fraud.
Retail Wire
MARCH 17, 2023
Large corporations think it’s unfair that they are held to account when uppliers skirt labor laws and hire child workers to fill low-paid and often dangerous jobs. The very leverage these companies have over suppliers makes them the logical choice for making sure vendors operate within the law.
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Retail TouchPoints
MARCH 17, 2023
Society is changing rapidly, and retail needs to evolve just as rapidly to keep up, according to the Buying Into Better: The Future of the Consumer Industry report by Deloitte. The headline is that retailers can’t just invest in outside programs or initiatives that focus on diversity and sustainability — changing demographics and customer demands must be addressed at the very foundation of the business.
Retail Wire
MARCH 17, 2023
Retailers are catering to their most loyal customers and focusing on everyday staples to drive sales when many Americans have reduced spending on discretionary items. Chains are also offering discounts to attract attention but doing so strategically to avoid margin erosion.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MARCH 17, 2023
Amazon is facing a class action lawsuit alleging that the retailer failed to alert Amazon Go customers in New York City that they were being monitored by biometric tracking technology, including facial recognition. The suit states Amazon is in violation of a 2021 law that requires businesses in the city to post signs informing customer that they’re tracking shoppers’ biometric information.
Retail Wire
MARCH 17, 2023
Go into a Dunkin’ store, order a Dunkaccino and you will be out of luck after the drink was pulled from the chain’s menu. “As we focus on innovation and finding new ways to delight guests, we continually evolve our menu in an effort to deliver a fast, frictionless experience,” said a company spokesperson. “The Dunkaccino is retired for now, but there’s always the chance for its return in the future.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
MARCH 17, 2023
Amazon.com is offering same-day delivery for Prime members from two Rite Aid stores. Prime members can order front-of-store items from the Rite Aid locations but not prescription medicines.
Retail TouchPoints
MARCH 17, 2023
Beauty brand Glossier has expanded its all-women leadership team with three C-suite appointments, including the promotions of Marie Suter to Chief Creative Director and Kleo Mack to Chief Marketing Officer, as well as the hiring of former Chanel executive Chitra Balireddi as Chief Commercial Officer. Suter joined Glossier in 2018 and has been behind much of Glossier’s brand and aesthetic work since, including a host of marketing campaigns and the brand’s recently opened SoHo flagship.
Retail Wire
MARCH 17, 2023
The U.S. Federal Trade Commission asked Facebook, Instagram, Pinterest, Snap, TikTok, Twitch, Twitter and YouTube to provide details on how they screen for misleading ads run on their social media sites. “Social media has been a gold mine for scammers who tout sham products and other scams that have cost consumers enormously in recent years,” said Samuel Levine, director of the FTC’s consumer protection bureau.
Retail TouchPoints
MARCH 17, 2023
Mattress retail conglomerate Serta Simmons Bedding (SSB) — the owner of brands including Serta , Simmons , Beautyrest and Tuft & Needle — is working to transform its supply chain planning capabilities through a new partnership with Blue Yonder. By integrating Blue Yonder’s SaaS-based Integrated Demand and Supply Planning solutions into its existing Advanced Planning System (APS), SSB hopes to improve its manufacturing efficiency and better meet customer demand.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
MARCH 17, 2023
Direct response and other small advertisers are running more ads on Twitter as many large marketers have ended or cut back advertising on the social media site since Elon Musk acquired it. “It’s almost like watching [HSN], but on a Twitter feed,” said Nii Ahene, chief strategy officer at Tinuiti. “‘$9 for this oven mitt that is also a coaster.’ I’ve seen this all over the place.
365 Retail
MARCH 17, 2023
Yodel, the UK independent parcel carrier, has announced plans to open a new depot in Longford, Coventry. The company’s sustained growth has led to the need for additional capacity, and the new facility, covering over 6.5 acres of land and at almost 135,000 sq. ft, could process and deliver up to 50,000 parcels per day at peak. This represents a 28% increase in output from the Leamington Spa depot, making it the largest within the Yodel property estate.
Retail Wire
MARCH 17, 2023
New Hampshire Gov. Chris Sununu said that a U.S. ban on TikTok does not seem like a “practical” approach to national security concerns about the video-sharing app. “You have 100 million TikTok users in the country or something,” Mr. Sununu said. “Our job is to make sure folks know that if they’re choosing to use TikTok, they’re choosing to hand their personal information over to the Chinese government, effectively.
A1 Retail
MARCH 17, 2023
New identity accompanied by launch of Artificial Intelligence Lab and appointment of new Chairman Martin Green Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Dive
MARCH 17, 2023
The e-commerce company, which sells bulk-sized pantry items and runs a fresh grocery delivery business in the New York City area, is facing tension with lenders amid a tightening cash position.
A1 Retail
MARCH 17, 2023
The Toolstation Finance Team will be walking 563 miles throughout the month of March to help raise funds for its designated company charity partner, Macmillan Cancer Support. The 13 colleagues participating in the fundraising activity are all currently based at the Toolstation support centre in Bridgwater. Each colleague will be tracking their mileage via a mobile application before collating their total distance on March 31 st.
I Vend
MARCH 17, 2023
Ask any retailer and they’ll tell you that an enhanced customer experience is at the top of their ‘must do’ list. Improving customer experience is the key to winning new customers, keeping existing ones happy and bumping up revenue and profit. iVend Reporting & Analytics Data and customer experience go hand in hand. iVend helps retailers analyse data for an enhanced customer experience.
A1 Retail
MARCH 17, 2023
PPDS, together with local integration specialist, pilot Screentime , brings the excitement of the great outdoors to life on an array of large format displays, creating highly emotive and inspiring new shopping experiences for customers in Hamburg while improving sales conversions and reducing energy costs. PPDS, the exclusive global provider of Philips digital signage, interactive displays, direct view LED and professional TV products, is excited to announce its range of direct view LED and digi
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Shopperations
MARCH 17, 2023
Are you tired of hearing about ChatGPT yet? It seems like everyone is talking about it these days. ChatGPT has so many applications, both for personal and professional life! Today, I wanted to share how shopper marketers in the CPG industry can take advantage of AI bots and their natural language processing.
Retail Dive
MARCH 17, 2023
The department store will have in-store activations, customer experiences and exclusive products from the brand, while the confection’s list of partners grows.
A1 Retail
MARCH 17, 2023
YouGov study commissioned by Gekko finds millions planning shopping spree ‘Retail as leisure’ as consumers combine shopping with eating out and socialising As the UK heads towards the spring and an enhanced bank holiday season, millions of consumers have revealed they are planning to go shopping on the forthcoming Bank Holiday weekends. These shoppers are more likely than ever to do this with friends and combine shopping with other leisure pursuits.
Retail Dive
MARCH 17, 2023
The Maine outdoor retailer, best known for its iconic boots, plans to expand inclusive sizing after seeing sales rise 15% in that segment.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Shopping Center
MARCH 17, 2023
Durham, N.C. — Publix Super Markets has opened a 46,791-square-foot store at Marketplace at Ellis Crossing, a 30-acre mixed-use development underway in Durham. Located at the northeast corner of Ellis Road and Watchorn Street, the project marks the fourth North… The post Publix Opens 46,791-Square-Foot Store at Marketplace at Ellis Crossing in Durham, North Carolina appeared first on Shopping Center Business.
Retail Dive
MARCH 17, 2023
The retailer plans to sustain its store opening momentum, with more than 1,000 new locations planned this year.
365 Retail
MARCH 17, 2023
Consumers say retailers shouldn’t ban serial returners from shopping with them, suggesting that those who return the most are often the most valuable, highest spending customers to the retailer, according to new research from the Retail Technology Show , taking place on 26 & 27 April 2023 at London’s Olympia. Original research of over 1,000 UK shoppers by Retail Technology Show revealed that the average UK shopper now returns 15% of the total number of items they buy online, rising to 20% fo
Retail Dive
MARCH 17, 2023
The brand initially launched in 2021, aiming to tackle consumers’ entire skin care regimes. Now, it’s prioritizing one product at a time.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
A1 Retail
MARCH 17, 2023
British clothing brand Charles Tyrwhitt has chosen Cribbs Mall as its debut location in Bristol. The 1,600 sq. ft store will be located on the upper floor is set to open in late March, stocking Tyrwhitt’s full collection of quality shirts, suits, casualwear, shoes and accessories. The new branch at Cribbs Mall will feature Charles Tyrwhitt’s highly regarded one-on-one styling appointments and made-to-measure custom shirts service.
Retail Dive
MARCH 17, 2023
Clean Beauty at Walmart includes products formulated without more than 1,200 ingredients and will expand over time.
Retail Times
MARCH 17, 2023
By Jaie Genadt, co-founder at Flox With combined sustainability and budgetary pressures facing retail leaders in 2023, in-person events, conferences and exhibitions are making less and less sense for retail brands. As are tried and tested 2D webinars and conferences, with the challenges they pose for real diversity and inclusion and effective communication at scale.
Retail Dive
MARCH 17, 2023
The retailer also announced the internal promotions of a new chief merchandising officer and a vice president of Co-op Brands.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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