Fri.May 21, 2021

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Anya Hindmarch launches new shopping village

Retail Focus

The culmination of 2 years of work and the realisation of founder Anya Hindmarch’s long-held dream, Anya Village launched on the Cadogan Estate in London’s Chelsea this week. The Village is a collection of five neighbouring Anya Hindmarch stores located near Sloane Street. The ‘houses’ will be ever-evolving and offer unique collaborations throughout the year.

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Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

Microsoft ’s China arm is partnering with Chinese electronic shelf label (ESL) provider Hanshow to empower its global expansion in the retail industry. Under the strategic collaboration, Hanshow will adopt Microsoft Azure operated by 21Vianet for its operations while also prioritizing Microsoft technology for its solutions to retail clients. This will unify Hanshow’s global information systems to improve efficiency and security.

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Google to open its first permanent physical store

Retail Focus

Google will open its first-ever permanent brick-and-mortar store this summer, in the Chelsea section of Manhattan. It will be located in the 1.2 million sq.-ft. building that is home to Google’s New York City offices, which employ some 11,000-plus associates. “Google has been in New York for the last 20 years, and we view the store as a natural extension of our longtime commitment to the city,” Jason Rosenthal, VP, direct channels and membership, said in a blog post.

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Foot Locker Plans Phase-Out of 250+-Store Footaction Banner

Retail TouchPoints

Foot Locker, Inc. will transition approximately one-third of its most successful Footaction stores to other banners over the rest of 2021 and shutter the remaining locations as their leases expire during the coming two-year period. The retailer, which purchased Footaction in 2004, currently operates a total of 256 Footaction stores in 36 U.S. states, Puerto Rico and Canada.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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The Importance Of Betting Shops In The UK

Retail Focus

Betting shops can be found all over the UK and are an essential part of Britain’s high streets. While many people have negative connotations with betting shops, they’re actually incredibly important to the United Kingdom and its people, find out why by reading on. Betting Shops & High Streets. A majority of all betting shops in the UK are found on high streets.

Shopping 130
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Americans are Embracing Subscription Services and Digital Goods in a Big Way

Retail TouchPoints

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. But the pandemic took these trends to a whole new level. The average U.S. consumer now pays for four different video streaming subscriptions. The average was three before COVID-19 hit, according to Deloitte ; Food and beverage subscription boxes have been in high demand , as much of the population is keeping grocery store trips to a minimum.

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CVS Achieves Transparency Goal for Beauty Product Imagery, Shifts Focus to Mental Health Initiatives

Retail TouchPoints

CVS Pharmacy has reached its goal of full transparency for beauty imagery that is produced by and for CVS Pharmacy. This marks the culmination of the original CVS Beauty Mark commitment made in 2018 to educate customers about the difference between authentic and digitally altered photos. The retailer also will launch the next phase of Beauty Mark, which will center on the mental health impact women face due to increased screen time and the effects of turning the cameras on themselves.

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Poshmark Mini to offer Snapchat shopping experience

Retail Wire

Poshmark is partnering with Snapchat to allow sellers on the online platform for second-hand goods to share their listings and sell their merchandise via the social media channel. “We’ve been working with Snapchat for a while now and have a deeper relationship around how the two platforms integrate together,” said Steven Tristan Young, chief marketing officer of Poshmark.

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Retail Rebounds in Q1 2021, but Even a Fading Pandemic Leaves New Challenges in its Wake

Retail TouchPoints

Retail results for Q1 2021 have been promising so far, showing that the economy may finally be emerging from a long, slow year. However, the pandemic has yet to end on a global scale, and every retailer will face a shifting set of challenges and opportunities through the spring and potentially into the summer. In short, circumstances may be improving, but retailers still have plenty of challenges ahead.

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Americans get vaccinated and then go shopping

Retail Wire

Retail stores offering COVID-19 vaccinations to the public find that people treat themselves to purchases after they get their shots.

Shopping 130
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Google to Open First Physical Store in NYC

Retail TouchPoints

Tech giant Google will debut its first-ever physical retail store, opening to the public in the summer of 2021. It will be located in the New York City’s Chelsea neighborhood, where the company has an urban campus that is home to many of its 11,000+ Google NYC employees. The new Google Store will allow customers to experience Google’s hardware and services first-hand, showcasing an extensive selection of products ranging from Pixel phones and Nest products to Fitbit devices, Pixelbooks and more.

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Dealing with stress, burnout and mental health

Cisco Retail

In the latest episode of the Security Stories podcast , we welcome three leaders from Cisco Talos for a discussion on mental health, stress and burnout. Check it out on your podcast platform of choice, available via the Security Stories webpage. . Joining myself, Ben Nahoney and Sana Yousef, are Matt Watchinski, Vice President of Talos, Matt Olney, Talos’ Head of Threat Intelligence and Interdiction, and Mitch Neff, who leads Talos’ communication strategy and hosts the Beers with Talos p

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Foot Locker to convert, wind down most Footaction stores

Retail Dive

A third of the stores will be converted to other company banners, while "the majority" of the remaining fleet will be shut down as leases expire.

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Retail sales soar as shoppers welcomed back to stores

365 Retail

Retailers enjoyed a surge in spending as shoppers flocked to high streets following the easing of restrictions that saw non-essential stores reopening after the most recent lockdown. Sales in April jumped 9.2% compared with March, with clothes stores proving particularly popular, jumping 25.3%, according to the Office for National Statistics (ONS). Shoppers focused on clothes for enjoying new freedoms, including outerwear and knitwear, compared with period shopping habits of wearing comfortable

Outdoor 129
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Snack A Jacks taps into healthy eating trend with range reformulation

Talking Retail

Snack A Jacks is reformulating its entire range in a move that will see three of the flavours become non-HFSS by the end of 2021, with more following in 2022, The brand’s Kickin Sweet Chili (Crispies), Cheese (Jumbo Ricecakes) and Smooth Caramel (Jumbo Ricecakes) variants will be non-HFSS by the end of 2021. The brand. This story continues at Snack A Jacks taps into healthy eating trend with range reformulation.

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Unemployment claims dropped to another pandemic low last week

Retail Wire

Around 440,000 Americans filed first-time unemployment claims last week, the lowest level since the pandemic hit the U.S. last year. Last week’s numbers were down 34,000 from the previous week. Around 2.3 million Americans filed for unemployment at the same time last year.

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Mackie’s launches price-mark format for snacking range

Talking Retail

Scottish crisp brand is launching four of its best-selling flavours in £1 price-marked packs. Pickled Onion, Tangy Tomato, Sea Salt and Salt & Vinegar are rolling out this month into CJ Lang and JW Filshill wholesalers. Price marked packs play a “very important role” for convenience retailers, with the sales of sharing bags growing ahead. This story continues at Mackie’s launches price-mark format for snacking range.

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Amazon shuts down construction site after nooses found on lot

Retail Wire

Amazon.com has shut down a construction site in Windsor, CT, after a seventh noose was found on the property in an area where there are no security cameras. The search for the person or persons responsible has been further complicated because hundreds of people from various companies are working at the site. Amazon has pledged “to find and hold accountable the perpetrators.” The FBI’s Civil Rights Division and the Connecticut State Police are assisting the Windsor police depart

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Country Choice gets nostalgic with sweet shop doughnuts launch

Talking Retail

Country Choice has added three “sweet shop” flavours to its Funtime doughnuts range, following the launch of its Chocolate Orange variant. The 71g doughnuts are filled with a Lemon Sherbet, Rhubarb & Custard or a Toffee filling, all dusted with sugar. The range is supplied with “3 for £1.50” product stickers and recyclable packaging, as. This story continues at Country Choice gets nostalgic with sweet shop doughnuts launch.

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Petco posts 28 percent gain in same-store sales

Retail Wire

Petco Health & Wellness Co. reported that its same-store sales jumped 28 percent in the first quarter as the pet retailer acquired 1.2 million new customers. Petco chairman and CEO Ron Coughlin said the retailer was raising its annual forecast based on “category acceleration combined with a strengthening of our customer base.” Pet adoptions have grown substantially since the COVID-19 pandemic began last year.

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Vaccines to Vaccinations: Towards collaboration in vaccine administration

Cisco Retail

Co-Author: Dr. Brad Crammond , Lead – Research & Insight, RMIT-Cisco Health Transformation Lab. At the beginning of 2020, as the world was only just learning of the existence of COVID-19, there existed no vaccine for anything that looked anything like a coronavirus. However close humanity had come to such a vaccine during the SARS outbreak in 2001, efforts had been shelved when traditional infectious disease control measures were sufficient to stop the disease spreading.

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Union representing Kroger’s workers objects to end of face mask rule

Retail Wire

The United Food and Commercial Workers union, which represents frontline retail industry workers at Kroger, is objecting to the supermarket giant’s decision to allow customers who have been fully vaccinated against COVID-19 to enter stores without wearing a face mask. Kroger, like other companies, is essentially working on an honor system whereby customers do not need to provide proof of vaccination to enter stores unmasked. “America’s grocery workers are still facing daily Covid ris

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Google boosts e-commerce push with new tech, Shopify partnership

Retail Dive

New mobile-first rollouts announced at this year's I/O conference seek to attract marketers as consumers continue to flock to e-commerce.

Consumer 134
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Food supplies and labor run short as restaurants return to near normal

Retail Wire

Shortages of key food ingredients and workers appear to be the biggest hurdles to restaurant comebacks in 2021 following a pandemic year that took a big toll on the industry’s health. “We have seen the market come roaring back faster than anybody would have anticipated,” said Mark Allen, CEO of the International Foodservice Distributors Association.

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Spar Haworth re-opens after refurbishment

Talking Retail

Spar Haworth, in West Yorkshire, has re-opened after a six-week refurbishment. The refresh has seen new facilities added to the rural store, including a Graham Eyes butchers counter and a Clayton Park food-to-go offering, alongside Spar’s freshly ground Fairtrade 100% Arabica coffee brand Cheeky Coffee. A pop-up shop has been serving the village during the.

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Foot Locker opens new sustainability focused store in Barcelona

Retail Times

Foot Locker Europe has announced the opening of its new store in Plaza Catalunya, Barcelona. The new 550 square metre space offers an elevated retail experience, including technology-driven experiences for its customers, a focus on sustainability, with recycled materials such as mannequins created from reused sneakers, and original store artwork created by local artists, inspired in the city itself.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Can banks win in the booming buy-now-pay-later space?

Retail Dive

While buy now, pay later represents a niche of the payments ecosystem, banks should take note of what its growth says about the next generation of consumers.

Consumer 119
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Guest Post: 5 Strategies to Build a Happy and High-Performing Remote Customer Service Team

Hyken

This week we feature an article Alexa Lemzy, a Customer Support and?Content Manager at TextMagic , a cost-effective, efficient, and secure way to communicate. She shares 5 strategies to build a happy and high-performing remote customer service team. Remote working has many benefits for customer service teams but also comes with some challenges. Managing your customer service team in a way that enables employees to focus on their tasks, work effectively with their colleagues and maintain a health

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DTC marketplace The Fascination raises $1M in seed funding

Retail Dive

After founding mattress brand Leesa, David Wolfe and Matt Hayes launched the marketplace last year to showcase established and emerging DTC brands.

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Aldi launches children’s lorry design competition with Team GB

Retail Times

With just over two months until the Olympic Games in Tokyo, Aldi is running a nationwide competition with Team GB, calling on budding child artists to submit a design for its latest lorry.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.