Retail TouchPoints

AUGUST 27, 2021

Even before the COVID-19 pandemic dramatically accelerated the growth of ecommerce and raised consumer expectations for seamless, almost instantaneous fulfillment, on-demand deliveries were already becoming the norm across the globe. Fueled by the rapid shift to online channels and the desire to meet digitally savvy consumers’ expectations for instant gratification, the on-demand food delivery market is surging.

Fulfillment 264

Fulfillment Consumer Marketing ATS 264

Retail Wire

AUGUST 27, 2021

Mattress Firm, which took a huge sales hit when it was forced to close stores last year due to the pandemic, has said that it has seen a rebound in its business due to the dissemination of federal stimulus dollars and an easing on COVID-19 related restrictions. The retailer’s CEO, John Eck, said the company will continue to open some stores and close others as it seeks the right balance for the market.

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Marketing 246

Retail TouchPoints

AUGUST 27, 2021

Former Coach President and CEO Joshua Schulman has been appointed CEO of the Michael Kors brand and will succeed John Idol as CEO of parent company Capri Holdings in September 2022. In addition to the Michael Kors brand, Capri also is home to the Versace and Jimmy Choo labels. “Josh’s appointment is part of a thoughtfully planned leadership succession,” said Idol, who will become Executive Chairman when Schulman takes over next year.

ATS 264

ATS Fashion Planning Management 264

Inside Retail

AUGUST 27, 2021

Richard Murray has been the CEO of Australian electronics giant JB Hi-Fi since 2014, but this week, he has left the electronics company to become CEO at retail business Premier Investments, parent company of Just Group, Smiggle and Peter Alexander. . In this edited podcast conversation with Paul Zahra, CEO of the Australian Retail Association, Murray reflects on his proudest moments at JB Hi-Fi and shares the leadership lessons he’s learnt during his career.

ATS 246

ATS Finance Shopping Accounting 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

AUGUST 27, 2021

Apple has agreed to allow developers selling on its App Store to contact customers outside of their apps to tell them about alternative methods of payment so that they can seek to avoid paying the tech giant’s commissions. The company has also agreed to not raise its 15 percent commission rate for small developers for at least three years. Apple will also make payouts of between $250 and $30,000 to developers who made less than $1 million a year selling through its store.

ATS 190

ATS 190

Cisco Retail

AUGUST 27, 2021

Now, that we have ventured off into my three-part series called, What in the World of Applications, we have discussed the evolution of applications, the role of application security in our society, and the emergence of Cloud Native technologies. In this next edition, we want to continue building on top of this foundation and introduce a real-world application networking example that illustrates how we benefit from application networking.

Customer Experience 145

Customer Experience Planning Management ATS 145

Nvidia

AUGUST 27, 2021

What’s the difference between art created by Leonardo da Vinci and a knockoff? In the case of the Salvator Mundi, the answer is nearly half a billion dollars. Drawing on a convolutional neural network — a deep learning algorithm that’s led to breakthroughs in the analysis of a vast array of visual imagery — intellectual property lawyer Steven Frank and his spouse, art historian Andrea Frank, determined that the 16th century portrait of Jesus was likely a genuine da Vinci.

ATS 145

ATS 145

Retail Wire

AUGUST 27, 2021

Retailers such as Dick’s Sporting Goods are opening stores and new concepts even as the pandemic continues on in the U.S. Many are finding that properly positioned stores are in fact key to driving sales despite the growing percentage of customers shopping and placing orders online. “The traditional thinking then, mostly outside the organization, was that brick-and-mortar was going to be really hurt by e-commerce, and that we might not need as many stores,” said Bill Grassel, director of r

Location 130

Location Sporting Goods Shopping Marketing 130

Cisco Retail

AUGUST 27, 2021

Customer requirements are keep changing, and Cisco is focusing more on network to be more software-focused and less hardware-dependent. Cisco Smart Licensing supports this vision by software license management. Smart Licensing is a flexible software licensing?model that simplifies the way you activate and manage?licenses?across your organization. Smart Licensing?

Management 145

Management ATS 145

Retail Wire

AUGUST 27, 2021

Supply chain and related issues along with inflationary pressures took their toll on Big Lots’ business in the second quarter. The retailer said that same-store sales declined 13 percent compared to last year’s pandemic-boosted 31 percent jump. Big Lots posted adjusted earnings of $2.75 a share, well ahead of the $1.12 expected by analysts.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Cisco Retail

AUGUST 27, 2021

Securing today’s dynamic enterprise applications requires deep visibility, automated recommendations, and efficiency at scale. With hybrid and multi-cloud adoption, traditional network-based security ran into limitations in mitigating modern day threats. As organizations move their applications and workloads to the cloud, the complexity of their environment increases.

ATS 145

ATS 145

Hyken

AUGUST 27, 2021

This week we feature an article by Jafar Sadhik, a digital marketer in the fields of SaaS tools, data management, and finance management. He writes about how customer experience can determine the lifeline of a business. What makes a business stand out from the crowd? It is the volume of customers that makes the difference to a considerable extent. Hence, customer satisfaction has become a very important factor for the sustainability of a business.

Customer Experience 126

Customer Experience Technical Support Finance Management 126

Retail Wire

AUGUST 27, 2021

Dollar Shave Club announced that it has hired Kerry Sullivan as its new chief marketing officer. Ms. Sullivan most recently served as general manager and vice president of marketing at Neutrogena. She succeeds Kristin Harrer, who joined Vans as its global CMO in April.

Management 100

Management Marketing ATS 100

Retail Dive

AUGUST 27, 2021

The company said it intends to leverage the technology to improve its try-on experience and accelerate its digital transformation.

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145

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

AUGUST 27, 2021

The U.S. Department of Justice and the Department of Homeland Security have subpoenaed Peloton over the company’s reporting of injuries connected to its treadmills. Peloton is also being invested by the Securities and Exchange Commission.

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Retail Dive

AUGUST 27, 2021

After uproar over recent changes in stylists' schedules, chief operating officer Minesh Shah Thursday apologized to them, though he defended the moves as “a complex business decision.

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Retail Wire

AUGUST 27, 2021

Athleta posted a 35 percent increase in sales in the second quarter versus the same period in 2019 and Old Navy was up 21 percent based on a two-year comparison. Parent company Gap Inc. now expects that net sales will grow around 30 percent this year, up from its previous guidance in the low- to mid-20 percent range.

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100

Retail Dive

AUGUST 27, 2021

The company, which is primarily known as a fashion licensor, is purchasing more Buddy's Home Furnishings franchises and announced that it refinanced.

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Home Furnishings Fashion 123

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Shopping Center

AUGUST 27, 2021

Miami — CIM Group and Miami Worldcenter Associates have broken ground on the 78,000-square-foot “Jewel Box” building, one of the last retail components within the $4 billion Miami Worldcenter project. Slated for completion in the second quarter of 2022, the… The post CIM Group, Miami Worldcenter Associates Break Ground on 78,000-Square-Foot Jewel Box Retail Building appeared first on Shopping Center Business.

Shopping 98

Shopping 98

Retail Dive

AUGUST 27, 2021

The conglomerate is enjoying a comeback, but when it comes to growth, its iconic namesake and struggling Banana Republic have taken a back seat.

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LS Retail

AUGUST 27, 2021

©iStock/Tashatuvango With the upheaval the global pandemic has caused, not every brand has been able to adapt — especially in the way they communicate with their audiences. And it’s not about making an old plan fit the new mold; it’s about truly transforming the way a brand communicates. Some businesses perished, while small businesses emerged to cater to the needs of certain demographics under lockdown.

Planning 98

Planning Marketing 98

Retail Dive

AUGUST 27, 2021

The $1 proposition means less room to raise prices as supply chain bottlenecks lead to extraordinary cost increases.

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123

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Talking Retail

AUGUST 27, 2021

The spending limit on each use of a contactless card is to rise from £45 to £100 from 15 October. The maximum amount was increased from £30 to its present level when the pandemic began, and plans to raise it again were indicated in the Budget. Nearly two-thirds of all debit card transactions are now. This story continues at Contactless card limit rising to £100.

Planning 69

Planning ATS 69

Retail Dive

AUGUST 27, 2021

The mass merchant wants to fill a gap in the category, and the luxury brand unveiled a product for furry friends that enjoy the finer things.

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Talking Retail

AUGUST 27, 2021

Scottish convenience stores are being encouraged to sign up with Circularity Scotland (CSL), the administrator of a new deposit return scheme for drinks containers being introduced in summer 2022. The Association of Convenience Stores (ACS) said it would be helpful for stores to sign up in order to stay up to date with information for. This story continues at Scotland prepares for new deposit-based drinks container return scheme.

Returns 64

Returns ATS 64

Retail Times

AUGUST 27, 2021

Despite increasing hype surrounding the power of micro influencers, new research has shown that influencers with larger followings can generate better commercial returns for beauty brands.

Returns 64

Returns 64

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

A1 Retail

AUGUST 27, 2021

JYSK is expanding rapidly as it opens its 24th UK store in Leeds. Following recent store openings in Bury and Stockport, the new Leeds store will offer JYSK’s infamous range of affordable, stylish Scandi-inspired furniture, homewares and sleep products. The Leeds store, which local shoppers will find at Tulip Street’s South Retail Park, will join those in several other retail city hotspots including nearby York, Liverpool and Greater Manchester.

Accessories 59

Accessories Location Management ATS 59

365 Retail

AUGUST 27, 2021

The incoming chief executive of Sports Direct owner Frasers Group could pocket a £100 million shares windfall if he meets a “challenging but achievable” target, the firm has revealed. Frasers said late on Wednesday that 31-year-old Michael Murray – Mike Ashley’s prospective son-in-law, who is set to succeed the retail tycoon in the top job – will be in line for the mammoth award if he more than doubles the group’s share price.

Planning 59

Planning ATS 59

Shopping Center

AUGUST 27, 2021

Chicago — Illuminarium Experiences, an experiential entertainment company, has unveiled plans to open an Illuminarium at Chicago’s Navy Pier. The 32,000-square-foot entertainment venue, which combines projections and soundscapes to create virtual reality-like exhibits, will be situated inside the former Crystal… The post Illuminarium Experiences to Open 32,000-Square-Foot Venue at Chicago’s Navy Pier appeared first on Shopping Center Business.

ATS 52

ATS Planning Shopping 52

VMS

AUGUST 27, 2021

Big Lots (Columbus, OH) on Friday reported lower year-over-year sales for its second quarter as the retailer’s CEO attributed the results to supply chain and freight issues, The Wall Street Journal reports. Sales declined to $1.46 billion, down from $1.64 billion in 2020’s fiscal second quarter. Comparable sales declined by 13 percent, a stark contrast from the 31 percent comp-sales gain that Big Lots posted in last year’s second quarter during the earlier stages of the pandemic. 

Visual Merchandising 52

Visual Merchandising ATS 52

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning