Mon.Feb 14, 2022

article thumbnail

Ebay Australia launches fulfilment service for vendors

Inside Retail

Ebay, Australia’s second-largest online marketplace, is launching a fulfilment service for vendors opening the way for 40,000 local sellers to contract out deliveries. The program has been set up in partnership with the global logistics firm, Orange Connex, launching with two Sydney fulfilment centres. Other centres are planned for state capitals. Ebay Australia’s director of shipping, Hayat Horma said the marketplace will offer vendors fast delivery options, competitive shipping rates, end-to-t

article thumbnail

3 Brand Marketing Lessons from Super Bowl LVI’s Ads

Retail TouchPoints

People watch the Super Bowl to be entertained and to take part in one of the few remaining cultural experiences that’s shared in real time. This, of course, makes the stakes high for advertisers: not only is ad time costly (the average rates for a 30-second spot rose 5% this year to reach $4.8 million , or $160,000 per second), but there’s intense focus on their content even by people who don’t watch the game itself.

Marketing 306
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Birkenhead Point to host body-positive Stylists in Residence

Inside Retail

Mirvac is partnering with Mys Tyler, a fashion-tech body-positive app, to host its second Stylists in Residence event at Birkenhead Point Outlet Centre in Sydney. The harbour-front shopping centre will house a bespoke space for Mys Tyler stylists where they can work, host clients and collaborate with peers. A masterclass has been created by the stylists to empower women of all body sizes, shapes, cultures and styles to love their bodies and dress with confidence. .

Fashion 264
article thumbnail

CVS Announces $3 Billion Investment in Technology to ‘Improve the Consumer Experience’

Retail TouchPoints

CVS is planning major tech upgrades in the coming year. EVP and CFO Shawn Guertin announced estimated capital expenditures as high as $3 billion to “invest in technology and digital enhancements to improve the consumer experience as well as our community locations” during a Feb. 9 call with investors. The news comes on the heels of significant loyalty growth for the retailer; the number of CarePass subscribers rose more than 40% year-over-year in 2021 to hit 5.6 million , according to President

Consumer 289
article thumbnail

From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Vida Glow partners with Heinemann for Sydney Airport pop-up

Inside Retail

Australian ingestible beauty brand Vida Glow will allow departing travellers to stock up, replenish and discover the brand at an interactive hydration station at Sydney Airport. Products available will include the brand’s antioxidant supplement, which seeks to combat premature ageing, and targeted ‘Radiance’ capsules: aimed at dulled and discoloured skin. “We’re so excited to officially enter into travel retail with a global power player like Heinemann,” said Vida G

Boutique 246
article thumbnail

Monetizing Data Assets is the Lifeline Retailers Need to Restore Growth

Retail TouchPoints

These past years have seen an unprecedented number of retail store closures as retailers face mounting pressure from online competition, changing weather patterns, crazy supply chain disruptions, global frictions on trade, and now the uncertainty of long-lasting COVID-related shopping behaviors, shortages and restrictions. And since retail is a relatively low-margin business to begin with, there is little wiggle room for the financial impact of these disruptions.

More Trending

article thumbnail

Former Club Monaco CEO Joins Urban Outfitters

Retail TouchPoints

Urban Outfitters has named retail veteran Francis Pierrel as President to lead the company’s North American operations. Pierrel most recently served as CEO of Club Monaco. Prior to Club Monaco, he served as President of Stores and Ecommerce for Ralph Lauren in North America, and Pierrel also has held senior roles in wholesale, retail and ecommerce at Lacoste and Diesel across the U.S. and Europe.

Wholesale 264
article thumbnail

The Future of E-commerce with Martin Newman at Retail Fest 2022

Inside Retail

With e-commerce ever-changing and growing, there is no denying retail now lives mostly online. Constantly following and driving revisions and advancements in the e-commerce market, Martin Newman and Retail Global are all about driving change for the better. Industry leader and e-commerce genius, Martin Newman makes waves in the retail sector and Retail Global appraises his success highly.

ATS 147
article thumbnail

Urgent pet care center provider adds locations

Retail Wire

Bond Vet, a chain of urgent care veterinary offices, plans to double its location count this year, including new units in the Boston and Washington, D.C. areas. The company has received a $170 million investment form Warburg Pincus. It merged last year with Summit Medical Group, which operates in New Jersey and New York.

Location 130
article thumbnail

Byron Bay business accuses Aldi of releasing ‘copycat’ picnic rugs

Inside Retail

A Byron Bay small business owner has spoken out about the “heartbreaking” experience of finding picnic rugs very similar to those her business produces on the shelves of Aldi at less than a third of the price. While Wandering Folk’s decorative picnic rugs retail at $190, a product featuring similar designs and features is on sale at the budget supermarket for $49.99.

Boutique 130
article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

Inflation hits the poor hardest of all

Retail Wire

Lower income Americans are having to purchase goods at inflated prices in 2022 without the support of government stimulus checks and child tax care credits that helped them get through 2021.

ATS 130
article thumbnail

JB Hi-Fi CEO Terry Smart talks growth through Covid, workplace culture

Inside Retail

Despite the difficulties the retail industry has faced throughout the past few years, electronics giant JB Hi-Fi has managed to stay largely unaffected. Until recently, the business hadn’t seen a drop in sales figures, and had significantly grown its online sales as more customers shopped from home. However, FY22 has started off relatively slow for the business, with group-wide first half sales down 1.6 per cent – stagnating for the first time in years – though, compared to pre-pandemic FY20, sa

Planning 130
article thumbnail

Service workers have gone from heroes to zeroes once again

Retail Wire

Service workers were hailed as heroes in the early months of the pandemic, but not so much anymore when Omicron cases are dropping across the country and states are lifting mask mandates. Proposed legislation such as the Part Time Worker Bill of Rights would provide protections for many of these workers, but whether it will pass a divided Congress is in serious doubt.

130
130
article thumbnail

‘It’s such a crazy story’: How the sisters behind Rodarte got their start

Inside Retail

Sisters Kate and Laura Mulleavy started luxury fashion brand Rodarte in Los Angeles in 2005. Taking inspiration from landscape, art, film, poetry, culture, and music, the pair see themselves as artists and storytellers as much as fashion designers. Besides their own collections, they have designed costumes for movies, including the 2010 award-winning film Black Swan and the recently released animated film Sing 2, and they made their directorial debut in 2017 with the indie film Woodshock , starr

Fashion 130
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Self-Enabled Health Monitoring of NSO Network Services

Cisco Retail

A network service is only as good as its health. Hence, it is crucial that end-to-end management of network services should include health monitoring as part of the network service life cycle. When we talk about automating a network service, we mean automating the provisioning and maintenance of a network service. Health monitoring of a network service is typically thought of as a separate operation that is added after the network service is provisioned.

article thumbnail

In relief for retailers, Vietnam won’t close factories amid Covid surge

Inside Retail

Vietnamese factories making everything from shoes to smartphones are expected to continue production despite record Covid-19 infections, reversing a policy of sweeping lockdowns last year that hobbled global supply chains for Western retailers. One of the world’s biggest garment makers, Vietnam reported more than 26,000 new infections on Sunday, or about double the peak last year, when factories supplying brands such as Nike, Zara, Apple and Samsung were shut for months.

Apparel 130
article thumbnail

Network as a Service: A Simpler Path to the Latest Technology

Cisco Retail

The winds are shifting. There was a time in networking when the mindset was all about cutting procurement costs for your networking hardware. And while I have heard from many customers how our hardware is notorious for its durability, this notion of ‘sweating assets’ really isn’t a sustainable strategy. That is especially the case when you consider all the new demands being placed on the network in today’s cloud-first, software-defined, application-centric environment.

137
137
article thumbnail

DoorDash adding extra fees for McD’s that are slow to prepare orders

Retail Wire

DoorDash said it will raise the fees charged to McDonald’s restaurants that are slow in preparing orders for delivery. Some McDonald’s franchisees, which are having trouble fulling staffing their restaurants, are concerned they will be charged.

100
100
article thumbnail

Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

article thumbnail

PrettyLittleThing Enters the Metaverse with First Virtual Model

365 Retail

Fashion is reaching new heights with the growing opportunities proposed by the Metaverse and Global fashion retailer, PrettyLittleThing has just made a big move, with their very first digital model. The model is the latest member of the PLT family and is already rocking some of this season’s hottest trends which can be seen here. But this is only the start of PrettyLittleThing’s journey into the Metaverse. ‘’As a reactive brand we have always listened to our customer’s requests to provide them w

Fashion 124
article thumbnail

UK tells BNPL providers to spell out the bad stuff

Retail Wire

Britain’s Financial Conduct Authority is telling buy now pay later firms that they need to disclose “potential harms” that consumers may face if they use this form of product payment. “The four firms involved, Clearpay, Klarna, Laybuy and Openpay, have fully cooperated with our work. We welcome their cooperation and their actions to address our concerns,” the FCA said in a statement.

Consumer 100
article thumbnail

Major retail partnership opens up electric vehicle charging to millions of consumers

365 Retail

Osprey Charging , one of the UK’s largest and fastest-growing rapid electric vehicle (EV) charging networks, today announces a major retail partnership with real estate specialists, Ediston, to install rapid EV charging across its portfolio of retail warehouse sites in the UK. The partnership will open up rapid destination charging to customers visiting major retail brands such as Aldi, The Food Warehouse and Costa millions of times per year.

Consumer 114
article thumbnail

Romance comes at a higher price on Valentine’s Day 2022

Retail Wire

Romance this Valentine’s Day causing sticker shock for some. Just how it will affect shopping remains to be seen, but the National Retail Federation is predicting that spending for the day will be the second highest ever.

ATS 100
article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

New Levels Unlocked: Africa’s Game Developers Reach Toward the Next Generation 

Nvidia

Looking for a challenge? Try maneuvering a Kenyan minibus through traffic or dropping seed balls on deforested landscapes. Or download Africa’s Legends and battle through fiendishly difficult puzzles with Ghana’s Ananse or Nigeria’s Oya by your side. Games like these are connecting with a hyper-connected African youth population that’s growing fast.

Marketing 107
article thumbnail

Kroger workers say they’re having trouble making ends meet

Retail Wire

Kroger has posted record sales and profits over the last two years, but some of its store associates say they are having trouble putting food on the table and keeping a roof over their heads as they deal with irregular work shifts and low pay, according to a survey of more than 10,000 employees by the Economic Roundtable.

100
100
article thumbnail

5 Top Customer Service Articles of the Week 2-14-2022

Hyken

Each week I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Are You Asking the Right Customer Experience Questions? by Janelle Estes. (CMSWire) Today’s top companies rely heavily on human insight to guide their strategies and offerings.

article thumbnail

How to launch a viral marketing campaign in 5 days

Retail Dive

Although there may not be a perfect formula for a viral marketing campaign, humor is universal and has led to some of the most memorable ads. Learn if you should use it in your campaign.

article thumbnail

Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

article thumbnail

Tips And Tricks To Increase The Brand Awareness Of Your Takeaway Business

365 Retail

With so many restaurants and takeaway businesses available, it can be difficult to determine which strategy can help you stand out from the rest. Regardless of the size of your business and the type of food you sell, establishing loyalty and creating a consistent branding message is crucial. . There are a myriad of techniques restaurant owners can use when it comes to takeaways.

article thumbnail

A journey of changed perspectives leads to a historic connection between Cisco and HBCUs

Cisco Retail

Black History Month is an opportunity for reflection and education. For me, it began with my experience attending segregated schools until 1972. My experience with racism and segregation shaped my decision to attend North Carolina Central University (NCCU), one of our nation’s Historically Black Colleges & Universities (HBCUs). For the first time, I learned about heroes in American history that looked like me.

article thumbnail

Flagship Realty Purchases Retail Building in Asheboro, North Carolina for $2 Million

Shopping Center

Asheboro, N.C. — Flagship Realty LLC has purchased 1334 East Dixie Drive, a two-tenant retail building in Asheboro. The 6,400-square-foot property was fully occupied at the time of sale by Mattress Warehouse and AT&T. Jimmy Flowers of Flowers Capital Holdings… The post Flagship Realty Purchases Retail Building in Asheboro, North Carolina for $2 Million appeared first on Shopping Center Business.

article thumbnail

Love Hemp extends its offering on Deliveroo into Manchester

365 Retail

Health and wellness brand Love Hemp has expanded its product offering with Deliveroo and is now available to customers in Manchester. Love Hemp launched on a trial basis with Deliveroo in December last year servicing customers within a 6km radius of the brand’s production facility in Croydon, South London. Following its success, Love Hemp’s products are now available across five boroughs of London as well as in Manchester.

97
article thumbnail

2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.