How Retail Businesses Can Use Customer Data to Enhance Targeted Marketing
Retail TouchPoints
FEBRUARY 17, 2021
As soon as COVID-19 and the ensuing stay-at-home orders first hit the U.S. in March 2020, consumer buying behavior began shifting. As a result, retailers needed to reshape their ordering options and, in some cases, the entire layout of their stores. In addition, as the popularity of online ordering and delivery continues to skyrocket, marketers need to rethink how they communicate with and market to consumers.
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