Wed.Sep 21, 2022

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Leveling Up CBD Product Packaging and Branding With AI to Ensure Consumer Attention, Retention and Conversion

Retail TouchPoints

Within the heavily regulated CBD industry, it’s difficult for brands to advertise their products across the same depth and variety of channels afforded to companies in other categories. Due to compliance regulations, CBD brands have limited options when it comes to promoting and selling their products. As a result, CBD companies are generally forced to rely on their direct-to-consumer, in-store displays, and product and packaging designs — while brands outside the CBD category can leverage the p

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Star Pharmacy names new CEO

Inside Retail

Star Pharmacy Group has appointed Peter Piliouras as the new CEO of its national pharmacy business. The group incorporates its own national brand, Star Discount Chemist and a number of Priceline Pharmacies and independent stores. Piliouras was formerly the COO and CCO at Peregrine Corporation, managing 250 stores and more than 3000 employees. He has 25 years of leadership experience in convenience retail.

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Generational marketing: In-store marketing for every generation

Tokinomo

You’ve seen hundreds of articles about how to market to Gen Z and Millennials. While these two young generations make up a big chunk of the shopping population, this doesn’t mean that we should forget about the older population.

Marketing 213
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Dior opens Brisbane pop up to showcase winter menswear range

Inside Retail

Luxury fashion label Dior has opened a pop up in Queensplaza, Brisbane, to introduce its men’s winter 2022 collection. . Dior says the ground-floor store, which will remain open until the middle of next month, was inspired by a winter morning in Paris on the Pont Alexandre III. As the women’s collections are typically only accessible in Brisbane at the Dior boutique, the business says local customers can shop the men’s collection at the pop up for the first time.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The Future of Digital Consumer Engagement: How Branded Web3 Communities using NFTs and Metaverses Can Rewrite the Rules of Marketing

Retail TouchPoints

One of the hottest topics in marketing over the last 18 months has been non-fungible tokens, or NFTs. Indeed, investment banking firm Jeffries predicts that the rapidly growing market will reach $80 billion by 2025. NFTs started out in art and collectibles from collections like Beeple, NBA Top Shots and community project like Bored Apes, but the next phase — as marketers expand their utilization of Web 3 — will see brands begin to use NFTs to engage and reward customers with digital assets that

Marketing 240
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Coles Group to sell convenience store business to fuel partner Viva Energy

Inside Retail

Coles Group is to sell its fuel and convenience business to listed Viva Energy for $300 million in a deal which will have to first satisfy the competition regulator and gain foreign investment approval. Assuming the deal proceeds, it will settle in the second half of next year, allowing Viva Energy to create what it describes as the largest fuel and convenience network under one operator.

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Booktopia boardroom spill clears the way for new CEO, says founder

Inside Retail

A boardroom spill at online book retailer Booktopia has seen chairman Chris Beare and three fellow independent directors resign. . Su-Ming Wong resigned yesterday with immediate effect, while Fiona Pak-Poy and Judy Slatyer will stay on until the group’s annual meeting on November 28. Beare will remain as chairman until a replacement is found. . Founder Tony Nash issued a statement today saying he intends to remain a director of Booktopia but will not be resuming an executive role with the compan

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The streak of daily gas price declines ends at 99

Retail Wire

Gas prices rose seven-tenths of one percent yesterday, ending a 99-day streak of pump prices declining, according to AA. The average price for a gallon of gas stands at $3.68, down from $3.90 in August and more than $5 in June.

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Gap eliminates 500 corporate jobs amid shrinking margins

Inside Retail

Gap Inc is eliminating about 500 corporate jobs, the apparel chain said on Tuesday, as it struggles to protect margins and battles weak sales of outdated clothes at brands including Old Navy. The company is laying off staff and eliminating positions that are currently open across a range of departments, it said. The eliminated roles are mainly at its offices in San Francisco, New York and in Asia.

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Retailers push for lower swipe fees

Retail Wire

Retailers are lobbying Congress to enact legislation that would give them the flexibility to determine who to use to process interchange (AKA swipe) fees they are charged when customers buy goods with credit cards. Merchants say that reducing or eliminating the fees will cut the cost of goods to consumers. Credit card companies claim that retailers will pocket the difference and consumers will enjoy fewer benefits associated with card usage.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How to make products that last a lifetime: Designers weigh in at NYFW

Inside Retail

When it comes to luxury fashion and interior design, the topic of sustainability is unavoidable. That was apparent at the recent New York Fashion Week, which featured a panel discussion on the long-term luxury of sustainability. Shawn David Nelson from Lovesac, Laura Hodges from Laura Hodges Studio, Abrima Erwiah from Studio 189 as well as model and activist Olivia Ponton, shared their personal approach to sustainability.

ATS 130
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FTC is investigating Amazon’s bid for iRobot

Retail Wire

The Federal Trade Commission is investigating Amazon.com’s bid to acquire iRobot Corp. The agency is seeking to determine if the deal would result in reduced competition in the marketplace.

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How Maison Francis Kurkdjian built a brand around the Picasso of fragrance

Inside Retail

Born of a collaboration in 2009 between Marc Chaya and perfumer Francis Kurkdjian, Maison Francis Kurkdjian has become a major player in the luxe fragrance industry, and is sold across more than 700 locations worldwide. Here, Chaya, who acts as president of the uber-luxe fragrance business, explains the chemistry and synergy between him and Kurkdjian, the benefits of joining LVMH Group, the trends and challenges in the fragrance industry, how the brand is building its online revenue, plans for i

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Hybrid Cloud Networking Made Easy

Cisco Retail

Hybrid cloud and the use of multiple public clouds is the new normal. Cisco has been pursuing a strategy to make it easier for organizations to manage this complexity. We are offering solutions to make it easier to adapt to a multicloud world by unifying the experience across IT teams and providing more choice. We conducted a customer survey with analyst firm 451 Research of over 2,500 cloud, DevOps and NetOps leaders in organizations worldwide and learned: 92% are using two or more public cloud

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Beyond Meat COO suspended following arrest

Retail Wire

Beyond Meat has suspended Doug Ramsay, its chief operating officer, after he was arrested this weekend for allegedly biting another man’s nose in an altercation that took place in a parking lot following a University of Arkansas football game. The company said that Mr. Ramsay’s duties will be assumed on an interim basis by Jonathan Nelson, senior vice president of manufacturing operations.

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The Many Benefits of the Star Empower Program

Star Miconics

The Star Empower Program helps channel partners boost profit while offering top-of-the-line POS solutions for today’s market. Star Micronics began its widely successful Star Empower Program to better serve its resellers and distributors after the Covid-19 pandemic put a wrench in global commerce. The groundbreaking program helps channel partners keep their competitive edge without sacrificing the high-end point-of-sale (POS) solutions they deserve.

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Taco Bell is testing carne asada with a steak alternative

Retail Wire

Taco Bell will test a plant-based alternative to steak in a new pilot program for its Beyond Carne Asada. Yum Brands, Taco Bell’s parent company, signed a deal last year with Beyond Meat to develop exclusive menu items for its fast-food chains. Taco Bell is looking to develop more affordable alternatives to meat in its recipes.

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Farm to Flame Energy: How bio-generators provide clean energy to off-grid communities

Cisco Retail

Now that the Cisco Global Problem Solver Challenge 2022 winners have been officially announced , you’ll want to learn more about each winning team and the story behind each innovation. The Cisco Global Problem Solver Challenge is an online competition that awards cash prizes to early-stage tech entrepreneurs solving the world’s toughest problems.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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JBS paying $20 million to settle bacon price fixing suit

Retail Wire

JBS will pay $20 million to settle a lawsuit that accused the meat producer of conspiring with other companies to inflate the price of pork. The price-fixing suit is one of several making their way through the U.S. legal system as consumer watchdogs and others question whether businesses have engaged in profiteering.

Consumer 100
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6 Tips to Overcome Business Challenges

Independent Retailer

by Devin Partida. Small business owners all have seen issues arise while running their retail operation. They must navigate and overcome obstacles at every level, from retaining customers to collecting debts. However, challenges can be opportunities in disguise when handled correctly. Here are some common problems small business owners might encounter and how to overcome them: Capturing Leads Debt Collection Owner Dependence Customer Retention Maintaining Quality Client Dependence.

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PillPack co-founders are leaving Amazon

Retail Wire

TJ Parker and Elliot Cohen, co-founders of PillPack, are leaving Amazon.com. The two sold PillPack, which delivers pre-sorted prescription medicines to consumers, in 2018 for about $753 million.

Consumer 100
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Top Holiday Gifts to Fill Your Shelves

Independent Retailer

The holidays are quickly approaching, and retailers need to ensure their shelves are fully stocked with all of the hot and trending gifts of the season. From jewelry and skincare to ornaments and home goods, Wholesale Central has put together the ultimate list of top holiday products for 2022. If you are looking for even more inspiration, be sure to head on over to www.WholesaleCentral.com and check out the thousands of quality products listed from trusted suppliers across every category.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Amazon is moving closer to its 100 percent renewable energy goal

Retail Wire

Amazon.com said it is adding 71 renewable energy projects that will enable it to add 2.7 gigawatts of clean energy capacity as it seeks to make good on its pledge to reach 100 percent renewable energy by 2025.

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Gap to eliminate 500 corporate jobs

Retail Dive

The retailer recently ended its partnership with the Yeezy brand and reported widening declines in sales.

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How Culture Affects Communication Styles

LS Retail

©iStock/Kar-Tr For Professor Michele Gelfand , it all comes down to culture. As a cross-cultural psychologist, Gelfand is fascinated by social environments and their effects on human behavior, particularly, how strictly people adhere to social norms. In this episode (podcast with full transcript), Michele Gelfand explains why social norms are the glue that keeps cultures together.

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Walmart weds data to popular apps like TikTok in latest ad play

Retail Dive

A new Innovation Partners program that also features Snapchat and Roku seeks to help brands better understand what engages Gen Z.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Three Powerful and Easy Ways to Gain Employee Trust

Hyken

Just a few weeks ago, I wrote about how to create trust with customers. No doubt, a customer who trusts you is more likely to do business with you. And while that is obviously important, creating trust with employees may be even more so. A company that is trusted by customers is first trusted by employees. . With that in mind, here are my top three ways to create employee trust: .

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The Benefits of Entering Purchase Orders as Soon as You Write Them

Retail Smart Guys

Entering purchase orders is one of the tasks most retailers hate doing. Just thinking about working on it is already exhausting, especially since most retailers want to be on the sales floor with customers. However, you might not realize that having all your purchase orders entered can help your business grow and even save you from possible daunting situations in the future.

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FARE teams with CVS for Teal Pumpkin Project

Mass Relators

NEW YORK — Food Allergy Research & Education (FARE) said it is joining with CVS Pharmacy as the exclusive retail partner of the FARE Teal Pumpkin Project 2022. This program is a yearly effort to make trick-or-treating safer and more inclusive for the one in 13 children in the U.S. living with food allergies and many others impacted by food intolerances.

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How Is Digital Transformation in Manufacturing Bridging the Gap to Productivity, Security Resiliency, and Sustainability …

Cisco Retail

In June, Cisco returned to the global manufacturing show at Hannover Messe. We showed 100,000+ attendees how Cisco and its partners are using digital transformation to help our customers deliver operational efficiency, security resiliency, and sustainability in manufacturing. I was honored to share some of these stories on stage at Hannover Messe. As we gear up for autumn, I am pleased to share these stories here.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.