Amazon Sent an Email That Sounded Like a Gift Card Scam To Warn About Gift Card Scams, Confusing Customers

October 2, 2023

Amazon inadvertently sent out emails to numerous customers thanking them for gift card purchases they never made, causing confusion and concern. The emails warned about scams involving gift cards, but their tone and content led recipients to believe it was a scam itself. Amazon has acknowledged the error and stated that it has been rectified to prevent any recurrence, and affected customers are being notified.

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