Retail TouchPoints

SEPTEMBER 7, 2021

In previous years, much of the activity around grocery stores and robotics involved front-of-store processes, where autonomous mobile robots (AMRs) moved up and down aisles to scan inventory levels, clean floors or scan the area for spills. Many of these efforts changed drastically when the COVID-19 pandemic hit, resulting in a surge in customer demand for digital shopping options including delivery, curbside and touchless pickup.

Fulfillment 254

Fulfillment Inventory Management Returns Shopping 254

Inside Retail

SEPTEMBER 7, 2021

Retailers around the country were left reeling over Father’s Day weekend as Australia Post made the decision to temporarily cease all parcel collections to help cope with overwhelming demand. Retailers who are wholly reliant on large-scale delivery providers such as Australia Post should take this announcement as a stark warning for the months ahead.

Consumer 246

Consumer Location Returns Planning 246

Retail TouchPoints

SEPTEMBER 7, 2021

Retailers increasingly recognize the importance of sourcing products from diverse business owners — that’s the good news. The not-so-good news is that decisions retailers make about merchandising, particularly which section of the store the products are placed in, can keep these products from reaching their full potential. Products from minority-owned businesses have a history of being placed in separate aisles or ethnic sections even when they hold broad appeal.

Marketing 217

Marketing Consumer Retail Marketing Shopping 217

Inside Retail

SEPTEMBER 7, 2021

Red Sparrow Pizza is the latest brand to launch into the crowded pizza franchise marketplace. The Melbourne-based business has announced plans to expand its fledgling vegan pizza chain further across its home city and into Sydney, Brisbane and Byron Bay. Founders Michael Craig and Shelley Scott opened Red Sparrow Pizza’s first outlet in 2017 in Collingwood and have since added a Chapel Street store and a food truck.

Planning 245

Planning Marketing ATS 245

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 7, 2021

DICK’S Sporting Goods will open a new concept store, Public Lands , in Pittsburgh on September 24. The 50,000-square-foot store will carry an assortment of outdoor and lifestyle apparel, footwear and equipment brands. The retailer will bring the outdoors inside with a 30-foot rock wall, along with an in-store gear repair and rental department and specialized in-store shops dedicated to outdoor activities including biking, camping, fishing, paddling, skiing, climbing, running and hiking.

Sporting Goods 212

Sporting Goods Outdoor Apparel Location 212

Inside Retail

SEPTEMBER 7, 2021

Small appliance brand De’Longhi Australia has launched an online community for coffee lovers including a marketplace linking consumers with artisan coffee roasters around the nation. The Coffee Lounge has been created as a space that “brings together the world of beans, milk and machines,” aiming to help educate and support consumers who want to learn more about coffee and enjoy the culture behind the cup.

Consumer 245

Consumer Marketing ATS 245

Inside Retail

SEPTEMBER 7, 2021

A new health foods marketplace could be on the horizon following the launch of Openway Food Co, a house of health food brands including Keep it Cleaner, Table of Plenty, Red Tractor, Raise the Bar and Hammer & Tuffy’s. It’s a project that former Mars Wrigley Australia GM Andrew Loader has been working on since leaving the consumer goods giant two years ago, with the aim of creating a sustainable model to grow the Australian health food sector, helping food entrepreneurs to prosper and making

Consumer 242

Consumer Marketing Management ATS 242

Retail Wire

SEPTEMBER 7, 2021

The amount of students enrolled in higher education institutions in the U.S. has fallen by 1.5 million over the past five years with 71 percent of that decline represented by males. The percentage of women attending college and earning degrees has continued to grow as a part of the whole. Nearly 60 percent of college students for the 2020-21 academic year were female, according to the National Student Clearinghouse.

189

189

Inside Retail

SEPTEMBER 7, 2021

Serena Williams has been a catalyst for diversity on the tennis court for decades, but recently, the 23-time Grand Slam winner has been striving to do the same in the world of fashion. . In 2019, Williams announced a new initiative with her long-time sponsor Nike to promote diversity in design. The Serena Williams Design Crew (SWDC) offers designers from diverse backgrounds the opportunity to participate in a six-month apprenticeship program at Nike headquarters and produce a capsule collection,

Fashion 241

Fashion Promotions ATS Accessories 241

Retail Focus

SEPTEMBER 7, 2021

Global design brand Andrew Martin has opened a new showroom at the Design Centre Chelsea Harbour , creating the ultimate stage for discovery. With its current showroom based on the ground floor of the North Dome focusing on fabrics and wallpapers, the new pop-up covers 2,500sq ft showcasing a rich selection of artwork and furniture. Founded in 1978, Andrew Martin has been at the forefront of global design.

ATS 162

ATS 162

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

SEPTEMBER 7, 2021

A human rights group filed a complaint to German prosecutors on Monday alleging that several fashion retailers profited from forced labour in China’s Xinjiang region. The Berlin-based European Centre for Constitutional and Human Rights (ECCHR) accuses Lidl, Hugo Boss and other retailers of abetting and profiting directly or indirectly from forced labour in Xinjiang’s cotton industry, according to the 96-page complaint received by prosecutors in the Karlsruhe federal court.

Accounting 173

Accounting Fashion Management Consumer 173

Retail Focus

SEPTEMBER 7, 2021

VIA Outlets have announced the launch of its new sustainable pop-up initiative the ‘Re.Love’ pop-up store. The concept is part of VIA Outlets ’ wider strategy with the ambition to go “Beyond Sustainable” and create an even more positive and regenerative approach to outlet shopping. It will be the first-ever pop-up store from VIA Outlets offering sustainable collections and initiatives from existing brands and new brand partners.

Fashion 162

Fashion Consumer Promotions Shopping 162

Retail Wire

SEPTEMBER 7, 2021

Joan MacDonald was 71 and in poor physical shape when her fitness coach daughter told her that she needed to make changes or have her health deteriorate. She began watching what she ate and working out. Four years later she has 1.4 million followers on Instagram who check in to get advice and see what Ms. MacDonald is up to. She has become a “grandfluencer,” a small but growing list of people over 70 who are inspiring others via social media.

160

160

Retail Focus

SEPTEMBER 7, 2021

Located at 12 East 57th Street, home of the legendary Tourneau TimeMachine, the new Bucherer 1888 flagship store is a three-story tall, almost 1,700-square-metre expanse. With captivating custom designs, lounges and bars, art installations and the introduction of their highly successful Bucherer BLUE and Bucherer Fine Jewellery collections to the US market.

Boutique 162

Boutique Location Shopping Marketing 162

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Wiser

SEPTEMBER 7, 2021

How do you get your products into the hands of excited customers? Through a strong reseller network. A reseller network is your collection of partner retailers who will stock your products—they could be brick-and-mortar stores, eCommerce sites, or a mix of both. No matter which resellers you have, there’s always a level of risk in choosing the best partners for you.

Advertising 157

Advertising Consumer Fulfillment Promotions 157

Retail Focus

SEPTEMBER 7, 2021

Rituals Cosmetics is to open a new store at centre:mk Milton Keynes marking its debut in the region. Located on Silbury Arcade opposite the new H Beauty flagship , the 2,571 sq ft store will open later this year. The store will offer the brand’s full range of luxurious yet affordable home, bath and body products designed to turn every day routines into meaningful rituals.

Location 162

Location Management ATS 162

Retail Wire

SEPTEMBER 7, 2021

Instacart is the latest in the grocery space to seek to leverage its site traffic into digital ad revenues. Fidji Simo, the grocery delivery service’s new CEO and former Facebook executive, said, “We have such a big opportunity. The challenge is executing fast enough to capture it.”.

130

130

Retail Focus

SEPTEMBER 7, 2021

Ben Balfour, Business Operations Director at Advanced Supply Chain Group , shares top tips about how retailers can prepare their supply chains for a Black Friday and Christmas sales surge. Ben Balfour, Business Operations Director at Advanced Supply Chain Group. 1) Don’t play the waiting game. There are numerous headlines about shipping delays and stock shortages, and growing concerns about getting goods to the UK in time to satisfy festive sales demand.

Inventory Management 147

Inventory Management Supply Chain Management Shipping Planning 147

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

SEPTEMBER 7, 2021

More than seven million Americans have lost all of their unemployment benefits yesterday when three federal programs put in place due to the economic hardship caused by the novel coronavirus pandemic ended. “If past periods have been an indicator, many will be caught in a spiral that will lead to a downward quality of life,” said Andrew Stettner, a senior fellow at the Century Foundation.

ATS 130

ATS 130

Inside Retail

SEPTEMBER 7, 2021

While 2020 saw brick-and-mortar retail businesses buckle under the strain of social distancing and stay-at-home orders, the number of purchases being made online skyrocketed. A study by Inside Retail found that the ANZ e-commerce market experienced five years worth of growth in just six months from March 2020. Traditional retail businesses found they could keep revenue flowing by focusing their efforts online.

Fulfillment 130

Fulfillment Shipping Management Customer Experience 130

Cisco Retail

SEPTEMBER 7, 2021

Grapheme to Phoneme (G2P) is a function that generates pronunciations (phonemes) for words based on their written form (graphemes). It has an important role in automatic speech recognition systems, natural language processing, and text-to-speech engines. In Cisco’s AI voice assistant, we use G2P modelling to assist in resolving person names from voice.

ATS 145

ATS 145

Retail Wire

SEPTEMBER 7, 2021

Chain restaurant operators, including Applebee’s Bar and Grill, Bloomin’ Brands, Brinker International and Denny’s, are opening new restaurants that only exist on third-party delivery apps. Restaurants have seen their financials supported by digital orders which grew by 124 percent for the 12-months ending March 2021, according to NPD Group.

100

100

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

SEPTEMBER 7, 2021

How do we identify the devices on our network? How do we know whether an endpoint is a PC, an IP Camera, or an MRI machine? And how do we know if that device is authorized to access the network, and what it can access? I recently sat down with senior technical marketing engineer Krishnan Thiruvengadam to discuss how Cisco’s AI Endpoint Analytics (EA) can help.

Returns 143

Returns Marketing 143

Retail Wire

SEPTEMBER 7, 2021

Advocacy groups are filing class action lawsuits against big food companies as a result of what they say is an increase in deceptive labeling practices. “We don’t believe that companies should be able to profit from deceiving consumers about their practices,” said Jay Shooster, a lawyer at Richman Law & Policy, that has filed several suits. “Even if we can’t sue Tyson for abusing their chickens, at least we can sue them for misleading about how their chickens are treated.

Advertising 100

Advertising Consumer ATS 100

Cisco Retail

SEPTEMBER 7, 2021

Here at Cisco we strive to align our strategy, content, and offerings to the top trends happening in the industry. To help us do this effectively, we designed something called the Portfolio Explorer. The Portfolio Explorer divides each industry into various themes and use cases that are revisited and updated each year by our industry experts. We just finished our updates for this fiscal year, and financial services saw a substantial overhaul.

Management 124

Management ATS 124

Retail Wire

SEPTEMBER 7, 2021

Kroger, which has begun selling groceries online in Florida and fulfilling orders via its automated hub in Groveland and two “spoke” facilities in Jacksonville and Tampa, is looking to continue to expand its reach in other markets in the state, including Fort Myers and Naples.

Marketing 100

Marketing Fulfillment 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Cisco Retail

SEPTEMBER 7, 2021

Call it entrepreneurial agility or being nimble. From the 600 small businesses we questioned for the Global Workforce Survey , almost 85 percent of respondents reported plans to adopt a “Work from Anywhere” policy. Not only have small businesses embraced the new market for cloud services and solutions, they are also leveraging the opportunity of Hybrid Work to complete their digital transformation.

Payment Services 111

Payment Services Finance Management Planning 111

Retail Wire

SEPTEMBER 7, 2021

Retailers from Macy’s to Walmart have pointed to expectations for robust late summer sales driven by back-to-school purchases as a cause of optimism. Phil Orlando, chief equity market strategist at Federated Hermes, expects that back-to-school will enable retailers to “catch a second wind here and run through the end of the year … into the beginning of next year.

Marketing 100

Marketing ATS 100

Retail Dive

SEPTEMBER 7, 2021

The two retail names are betting on each other in a shop-in-shop rollout, but branding alone won't make their partnership work.

Shopping 125

Shopping 125

Mass Relators

SEPTEMBER 7, 2021

LAKELAND, Fla. — Publix Super Markets Inc. has signed a lease for its first store in Kentucky, the company said on Tuesday. The 55,702-square-foot supermarket will be located in Louisville, at the northwest corner of Terra Crossing Boulevard and Old Henry Road in Jefferson County. The project also includes an adjacent Publix Liquors store, the first located outside the state of Florida, that will offer beer, wine and spirits.

Supermarket 105

Supermarket Location Marketing ATS 105

Advertisement

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning