Retail TouchPoints

JUNE 14, 2021

The NRF has high hopes for the retail industry as we emerge from the pandemic and shoppers return to in-person experiences. As they do, corporate responsibility is expected to once again take the spotlight, according to panelists on the State of Retail and the Consumer 2021 webinar. Findings from the latest Future Consumer Index, a quarterly survey by EY (formerly Ernst & Young), showed that 77% of shoppers feel that brands must behave ethically and in line with community expectations.

Consumer 278

Consumer Returns Store Operations Marketing 278

Inside Retail

JUNE 14, 2021

It’s taken for granted that consumers buy products from brands and retailers to wear or use in daily life. From fashion to jewellery to furniture, the specific application might vary across products, but the fundamental principle remains the same. Or does it? New research from global resale site StockX suggests many consumers are now buying products with future returns in mind. .

Fashion 246

Fashion Consumer Accounting Marketing 246

Retail TouchPoints

JUNE 14, 2021

Rite Aid has promoted Andre Persaud to the role of Chief Retail Officer. Persaud, who has held the role of EVP, Retail since February 2020 , will now be responsible for orchestrating new in-store experiences and operations processes under the retailer’s RxEvolution strategy. In his prior role, Persaud oversaw Rite Aid’s inventory and supply chain management, field team management, store operations, asset protection and facility maintenance and repairs.

Supply Chain Management 266

Supply Chain Management Store Operations Management Promotions 266

Inside Retail

JUNE 14, 2021

Former Amazon VP Pete Sauerborn joined online retailer Catch as managing director last year, bringing with him more than 20 years of retail and technology experience. At Amazon, Sauerborn led a team of 4000 team members in 16 countries across product management, software development, sales, marketing and operations. Prior to that, he was director and general manager of worldwide marketplace at Amazon.

Fulfillment 246

Fulfillment Shipping Customer Experience Shopping 246

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

JUNE 14, 2021

Home Depot has taken a number of steps to work around supply chain interruptions that have taken place since the outbreak of the novel coronavirus pandemic. The home improvement chain has gone so far as to acquire its own shipping vessel to transport goods from overseas markets. The ship will begin running next month.

Shipping 246

Shipping Marketing 246

Inside Retail

JUNE 14, 2021

Melbourne-based fashion label Kookai has unveiled the new look of its $1 million outlet at Vicinity Emporium Shopping Centre. The store footprint has been expanded twice compared to its original size, housing 13 fitting rooms with personalised styling services. Redesigned with warm neutral tones, Kookai Emporium is highlighted with metallic details combining with finishes of marble and timber. .

Boutique 246

Boutique Fashion Shopping Management 246

Inside Retail

JUNE 14, 2021

Last year, almost 9 million Australian households shopped online, contributing to a 57 per cent year-on-year jump in e-commerce growth nationally, according to Australia Post’s Inside Australian Online Shopping eCommerce Industry Report, released in March. With more Australian’s shopping online more often, it’s never been more important that retailers understand how to get the delivery experience right.

Customer Experience 246

Customer Experience Supermarket Promotions Shopping 246

Retail TouchPoints

JUNE 14, 2021

After a year without in-person events and trade shows, Retail TouchPoints (RTP) is excited to head back to Chicago for retailX , the premier conference and trade event designed to connect retail executives with thought leaders and solution and service providers in key disciplines. The RTP editorial team has partnered extensively with retailX on developing the content, themes and sessions for the in-person event, which will be held August 24-25, 2021, at McCormick Place in Chicago.

Beauty and Health 210

Beauty and Health Checkout Consumer Planning 210

Inside Retail

JUNE 14, 2021

The rise of “clean beauty” in recent years, which has sparked an influx of “natural” and “vegan” products, is a trend that shows no sign of slowing down. In fact, the global clean beauty market is expected to reach US$11558.5 million in 2027, according to Brandessence Market Research. The report defines clean beauty as a product that is “safe, non-toxic, and has transparent labelling of ingredients”.

Marketing 242

Marketing Consumer Planning ATS 242

Retail Focus

JUNE 14, 2021

McDonald’s is in the midst of a worldwide design transformation with support by Landini Associates , the Australia-based design firm are executing the rollout and creating its Global Flagship model, dubbed “Project Ray.”. The latest locations to debut as part of the restaurant leader’s reinvention are an elegant, café-style eatery in São Paulo set to open this summer, as well as a sleek, glass-walled location in Brisbane, Australia, that just celebrated its ribbon-cutting last month.

Promotions 189

Promotions Location Shopping Planning 189

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JUNE 14, 2021

Australian consumers are poised to lead the country’s economic recovery through shopping, though retailers will need to compete for their dollars as more opportunities for spending open up. And, according to Deloitte Access Economics Retail, this outlook relies on Australian consumers spending into their hard-earned savings as fiscal stimulus drops off and income growth remains flat.

Consumer 173

Consumer Shopping ATS 173

Retail Focus

JUNE 14, 2021

Without a doubt, it isn’t easy to start a retail company and experience success. In many cases, Businessmen flounder in their attempts to get a leg up over their competitors, which is why startup management is often seen as the most stressful phase. After the startup phase and the business is much more stable, things can get better. Until then, you’ll have to pull out all the stops if you intend to become a success!

Accounting 162

Accounting Promotions Returns Management 162

Retail TouchPoints

JUNE 14, 2021

Quick-service restaurant chain Popeyes will open a new sustainably constructed location in Abbotsford, BC, Canada. It marks the brand’sfirst location built using materials and technologies that are significantly more sustainable than those used in traditional construction. Popeyes teamed up with green construction technology company Nexii Building Solutions Inc. to erect the new location in less than two weeks, supporting its rapid growth and expansion in Canada (the chain now has 12 restaurants

Location 151

Location 151

Retail Focus

JUNE 14, 2021

Nordic lifestyle brand ARKET will open a new flagship store in Moscow, Russia during autumn 2021. Following the opening of arket.ru in autumn 2020, the new 004024 – 940 store is ARKET’s first physical destination in the country. Based in Stockholm, ARKET is a lifestyle destination with carefully made essentials for women, men, children and the home, as well as a New Nordic vegetarian café.

Fashion 162

Fashion Location Management Marketing 162

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JUNE 14, 2021

As retailers look to source more ethical, natural, and eco-friendly products, Ollee has launched Australia’s first local and ethical B2B marketplace to help merchants connect with purpose-driven brands. The new trading platform seeks to make sustainable procurement easier by providing retailers and businesses access to natural, ethically sourced, organic, and eco-friendly products all in one place.

Merchant Services 147

Merchant Services Beauty and Health Fashion Shopping 147

Retail Wire

JUNE 14, 2021

Starbucks has applied with the trademark office to put its name on the facade of a sports stadium or training facility. “Either it is actively looking to make a deal to sponsor a venue, or it wants to protect its right to potentially use its name in that manner,” said Ashley Dobbs, a law professor at the University of Richmond.

ATS 130

ATS 130

Retail Focus

JUNE 14, 2021

2020 saw the Covid pandemic arrive and cause chaos among all manner of industries in the UK and across the world. Britain’s retail sector suffered the biggest drop in the total volume of sales since records were begun. In the USA the term ‘retail apocalypse’ is being used widely to describe the fallout from the pandemic and its subsequent effects. It is predicted that over the next few years, around 80,000 retail units will close across the states.

Payment Services 130

Payment Services Returns Shopping Consumer 130

Retail Wire

JUNE 14, 2021

The Federal Reserve Bank expects that rising prices on raw materials and finished goods will begin to level off and even recede as the economy normalizes along with everything else connected to the novel coronavirus pandemic. Others, however, are not so sure and think that inflation could hang on and become a drag on the U.S. economy.

130

130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Talking Retail

JUNE 14, 2021

Spar Scotland is launching a new campaign with The SGF Healthy Living Programme (HLP) where participating stores will give out free fruit to children to encourage them to eat more fruit and enjoy a healthier lifestyle. The trial will take place in six Spar Scotland stores in Kincorth, Mastrick, Northfield, Tarves, Peterhead and Keith in. This story continues at Spar Scotland trials fruit campaign with SGF Healthy Living Programme.

ATS 130

ATS Grocer 130

Retail Dive

JUNE 14, 2021

A year ago, the retailer acquired Mirror. But patents reveal that the at-home fitness technology is perhaps just the beginning of a new chapter of innovation.

ATS 135

ATS 135

Retail Wire

JUNE 14, 2021

Selfridges & Co. is considering a sale after receiving an unsolicited $5.6 billion bid from an unidentified buyer last week. The iconic department store retailer, which was founded in 1908, struggled following the outbreak of the pandemic last year. Jonathan De Mello, equity partner at CWM, said Selfridges is “one of the best department stores globally” and there may never be a better time for a buyer to acquire the company.

Department Stores 100

Department Stores ATS 100

Talking Retail

JUNE 14, 2021

PayPoint chief executive Nick Wiles has written an open letter to retailers acknowledging the company’s shortcomings in the past year. Wiles says: “After listening to our retailer partners extensively over the past year, it is also clear to me that PayPoint’s relationship with its retailer partners has not been good enough and, too often, we. This story continues at PayPoint admits shortcomings.

ATS 121

ATS 121

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

JUNE 14, 2021

Washington Prime Group has filed for Chapter 11 bankruptcy protection. The company, which was spun off by Simon Property Group in 2014, currently has 102 shopping centers as part of its portfolio of properties. The company placed the blame for its fiscal problems on factors related to the pandemic.

Shopping 100

Shopping 100

Retail Dive

JUNE 14, 2021

Despite the growing strategic significance of sourcing, many enterprises still rely on manual workflows and legacy tools for sourcing, contracts, and supplier engagement.

117

117

Retail Wire

JUNE 14, 2021

Many wedding ceremonies were postponed over the last year+ as the novel coronavirus pandemic spread across the U.S. With the country reopening, many weddings are back on but in a different form than they would likely have taken before anyone had heard the term COVID-19. Micro-weddings, scaled down versions of what were on offer before the pandemic, are now on the menu for prospective brides, grooms and in-laws to consider.

100

100

Talking Retail

JUNE 14, 2021

The NFRN has confirmed its support for a deposit return scheme for the whole of the UK in its response to a government consultation. However, the trade association warned that whether a deposit return scheme can be delivered across the UK, excluding Scotland, in 2024 depends on a number of factors, including the speed at. This story continues at NFRN backs UK deposit return scheme for 2024.

Returns 112

Returns ATS 112

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

JUNE 14, 2021

Illy Caffè plans to build a number of new shops on top of the 20 that it currently operates in the U.S. The brand, which currently sells its coffee through a wide range of American retailers, sees an opportunity to expand its market share through direct sales of consumers looking for high-end espresso and other coffee beverages.

Planning 100

Planning Shopping Consumer Marketing 100

Cisco Retail

JUNE 14, 2021

Earlier this year Cisco completed its acquisition of imimobile, adding an enterprise-grade CPaaS platform to Cisco’s industry-leading collaboration and contact center solution portfolio. The Cisco Financial Services team welcomes imimobile’s Jay Patel – VP & CEO of imimobile as our guest blogger this week.

Management 109

Management Consumer Promotions Customer Experience 109

Retail Wire

JUNE 14, 2021

Amazon.com is testing three new robots that the company believes can help reduce the rate of injuries suffered by workers in its warehouses. “Bert” is used to carry carts and goods around warehouses. “Scooter” is used to transport carts in a train-like fashion. “Kermit” is used to haul empty totes.

Fashion 100

Fashion 100

Retail Times

JUNE 14, 2021

Perfetti Van Melle, one of the world's largest manufacturers and distributors of confectionery and chewing gum, has launched a new ‘Mix of Minis’ range; miniature formats across three of its iconic brands; Fruittella, Mentos and Chupa Chups, in response to growing hygiene concerns around unwrapped confectionery and sharing.

105

105

Advertisement

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning