Mon.Oct 05, 2020

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Survey: 11% of Americans Subscribed to Walmart+ in its First Two Weeks

Retail TouchPoints

The Walmart+ loyalty program has clearly made a major splash: 11% of Americans subscribed within two weeks of its launch, according to a survey by Piplsay. This puts Walmart at more than 30 million subscribers — well below the 150 million Prime members confirmed by Amazon in Q4 2019, but undeniably massive growth in a very short time. Walmart+ may be poised to grow even further in the near future: 53% of those polled had at least heard of the program, and another 27% were considering joining soo

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Grafton firm develops health screening kiosk

Frank Mayer

This article appeared in the October 1, 2020 issue of the Ozaukee Press and has been reprinted with permission. Frank Mayer unveils temperature and health kiosk to help employees return to work safely. By JOE POIRIER, Ozaukee Press staff. Frank Mayer and Associates, Inc. in Grafton recently developed a temperature and health-screening kiosk to help employees safely return to work during the coronavirus pandemic.

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Ecommerce Glitches Frustrate 40% of Shoppers, But Clearer, Proactive Guidance Can Mitigate Problems

Retail TouchPoints

Friction is an ecommerce sales killer, and retailers have room to improve: 40% of shoppers have recently struggled to complete a transaction online, according to a survey by GoMoxie. Among these customers, 62% abandoned the shopping experience and 52% went on to visit a competitor — a dangerous precedent to set in the current ecommerce-dominated atmosphere.

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The Importance of Customer Experience this Holiday Season

Retail Next

The COVID-19 pandemic has thrown much of what we thought we knew about consumers’ shopping habits into somewhat of a whirlwind. The high street is still suffering from the fallout of a three-month hiatus and now the hospitality industry has experienced a further blow in the past week following the Prime Minister’s announcement to implement a 10pm curfew for closing time.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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H&M to Shutter 250 Stores in 2021

Retail TouchPoints

Fast-fashion retailer H& M announced plans to close approximately 250 stores next year as it seeks to step up the pace of its transformation via digital investments, store portfolio optimization and increasingly integrated channels. Approximately 25% of the H&M Group’s stores have a contractual right to renegotiate or exit their leases each year.

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Sendcloud e-commerce shipping platform launches in the UK

Retail Technology Review

Sendcloud, an all-in-one shipping platform for e-commerce businesses, has launched into the UK market.

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RFID Journal Award Honors Brazilian Cosmetics Retailer Grupo Boticário

Retail TouchPoints

Grupo Boticário was named a winner in the category of Best RFID Retail Implementation as part of the 14th annual RFID Journal Awards. The recognition is in honor of an RFID solution Grupo Boticário deployed to boost traceability and address other challenges in its supply chain. The RFID Journal Awards, which were announced last week during the RFID Journal Virtually LIVE!