Wed.Jan 18, 2023

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Sephora set to open in Westfield London

Retail Focus

Sephora is kicking off the year with the announcement of a new experiential store in London. The beauty lover’s ultimate destination is arriving in March 2023 in Westfield London, one of the Europe’s largest shopping and leisure destination. The 6000+ sq. ft store is set to showcase an exceptional assortment of products and personal services in a dazzling space that will feature inspiring innovations drawn from the Global retailer’s unique network.

Shopping 299
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Neiman Marcus Adds C-Level Brand and Retail Leaders

Retail TouchPoints

Seeking to advance its Revolutionize Luxury Experiences initiative, Neiman Marcus Group has named executives to fill two new high-level positions: Chief Brand Officer and Chief Retail Officer. Nabil Aliffi, previously Global Chief Creative Officer at Soho House , will join the retailer in the brand position, and Stefanie Tsen Ward will be promoted to the retail leadership spot.

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Country Road brands to return to Myer after David Jones separation

Inside Retail

Woolworth Holdings’ sale of the David Jones department-store business has cleared the way for the brands of its Country Road Group division to return to the shelves of Myer. The Witchery, Politix and Mimco brands will launch at Myer from next month while Country Road – including Country Road Kids, Country Road Home and Trenery – will be stocked from July.

Returns 246
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Microsoft to Lay Off 10,000 Employees by April 2023

Retail TouchPoints

Microsoft will trim its workforce by 10,000 people, or approximately 5% of its total employees, according to a January 18, 2023 SEC filing. The reductions will take place during the company’s fiscal 2023 Q3, which runs to the end of March 2023. The tech giant will take a $1.2 billion charge for fiscal Q2, stemming from severance costs along with changes to its hardware portfolio and lease consolidation.

Planning 289
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Casetify makes Sydney debut with CBD store

Inside Retail

Hong Kong-based tech accessory brand Casetify has opened its first Sydney store, a flagship in the city’s CBD. Casetify Studio, located at Sydney Arcade alongside Pitt Street Mall, sells a range of customisable phone cases, AirPod cases, phone straps, water bottles, laptop sleeves and lifestyle accessories. Casetify founder and CEO, Wes Ng, said that as part of the next stage of the retailer’s global expansion, opening offline retail stores in Australia is a key strategic focus.

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As Headwinds Mount, Lifetime Value will Become Ecommerce’s ‘North Star’

Retail TouchPoints

The ecommerce pandemic party is officially over. Following two lockdown-induced boom years, online retailers that were once investor and media darlings – Peloton , Stitch Fix , Rent the Runway , Poshmark , to name just a few — are now struggling for survival. As a looming recession causes investors and consumers alike to tighten their belts, the name of the game is no longer “growth” but “resilience.

Consumer 277

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Mitigate Worker Shortages by Streamlining Recruitment and Hiring Processes

Retail TouchPoints

Retail TouchPoints (RTP): What have been the most significant changes in the retail hiring landscape over the past two to three years? What are the major contributors to the current problems retailers are having in filling store-level and other vacancies? Eric Holwell: Retailers have faced more competition for talent with the rise of “work-from-home” jobs in the past two to three years.

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Can NFTs solve luxury fashion’s counterfeit problem? 1Fame is banking on it

Inside Retail

Asian fashion brands are getting into the metaverse in a big way, thanks to a recent joint venture between Singaporean platform aggregator 1MetaWorld and Seoul-based Fame Universe. The aim of the partnership, dubbed 1Fame, is to help fashion designers and digital creators create, launch, sell and produce their own digital fashion non fungible tokens (NFTs) in connection with physical garments and real-world experiences.

Fashion 130
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Party City Files for Bankruptcy, Secures $150 Million Loan as it Seeks to Overcome Mounting Debt

Retail TouchPoints

Party City Holdco Inc. (PCHI) has filed for Chapter 11 bankruptcy protection and entered into an agreement with an ad hoc group of holders of more than 70% of its senior secured first lien notes, with the purpose of supporting an expedited restructuring that would substantially reduce the retailer’s debt. The company is aiming to continue its usual operations during the restructuring process.

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NRF to stage Asia-Pacific event in Singapore from 2024

Inside Retail

The world’s largest retail trade association – The National Retail Federation (NRF) – is expanding its flagship industry event, Retail’s Big Show, to Asia Pacific next year. The inaugural Retail’s Big Show Asian edition will be held in Singapore at the Sands Expo and Convention Centre between June 11 and 13, bringing retailers, business partners and regional leaders under one roof.

Marketing 130
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Visual Merchandising on a Budget: Creative Ideas for Small Businesses

Retail Focus

As a small business owner, you know how important it is to make a good impression with customers. Visual merchandising can help you do just that, but it can also be costly. Fortunately, there are plenty of budget-friendly ways to create a visually appealing store. In this blog post, we’ll explore some creative ideas for visual merchandising on a budget that small businesses can use to make a big impact. 1.Use Perspex Cut to Size.

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Vestiaire Collective’s fast-fashion ban: clever or counterproductive?

Inside Retail

Last November, international fashion resale platform Vestiare Collective shocked the apparel industry by banning the trade of ‘fast-fashion’ labels. Welcomed by some commentators, others questioned if the move might be counterproductive in closing the door on a valid channel that would allow consumers to repurpose used clothing, rather than consign them to landfills as waste.

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J. Crew is the latest to enter resale market

Retail Wire

J. Crew has launched a resale program — J. Crew Always — that will offer second-hand clothing and vintage apparel online through jcrew.com and ThredUp. “Resale is still quite small for us, but ultimately the goal is to grow a circular business where you can extend the life of a product and it’s profitable and it does really well,” said Liz Hershfield, senior vice president & head of sustainability for J.

Marketing 130
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Marketing expert Bobby Jones on why “good is the new cool”

Inside Retail

Ten years ago, Bobby Jones launched a global movement and book, Good is the new cool , to inspire leaders to use their talents and resources for good. Now, he is an author and consultant at Conspiracy of Love, where he helps Fortune 500 leaders use purpose to motivate employees, delight customers and drive business success. Jones was a keynote speaker at last year’s World Retail Congress in Rome, where we chatted with him about the roadblocks stopping retailers from becoming purpose-led, what “g

Marketing 130
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Party City files for Chapter 11 protection

Retail Wire

Party City Holdco and some of its U.S. business units have filed for Chapter 11 bankruptcy as part of a plan with creditors to reduce the company’s debt load. The retailer said it has made a deal for $150 million in debtor-in-possession financing from a noteholder group that holds more than 70 percent of its debt. Party City said that its stores will remain open.

Finance 130
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Christmas sales boost Michael Hill’s margins

Inside Retail

Jewellery retailer Michael Hill International says “pent-up demand” and “strong economic conditions” boosted sales in its December half. In a trading update of unaudited accounts for the period ending January 1, the business says sales grew 11.7 per cent to A$363.3 million. Earnings before income and taxes are expected to range between $52 million to $55 million.

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Retail sales fell in November and December

Retail Wire

Retail sales fell 1.1 in December following a revised decline of one percent in November, according to the Commerce Department. October’s sales were up 1.3 percent as many Americans began their holiday shopping early in 2022.

Shopping 130
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Uniqlo is banking on RFID tech to help drive international growth

Retail Dive

The retailer is counting on digital innovation to help drive store growth in North America and Europe, according to Fast Retailing CIO Takahiro Tambara.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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December wholesale price increases were lower than November’s

Retail Wire

Wholesale prices in December were up 6.2 percent year-over-year, much lower than the 6.8 percent gain expected by economists and well below the 7.3 percent annual jump in November.

Wholesale 100
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Party City files for bankruptcy with plans to shed debt

Retail Dive

The retailer has a deal with bondholders to pursue an “expedited restructuring” aimed at improving its capital structure and liquidity.

Planning 113
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Adidas responds to fake emails sent out under its name

Retail Wire

Two emails from a fake Adidas account went out this week to fashion influencers and others announcing the appointment of a former factory worker and union organizer as co-CEO of the company and the launch of a “pre-worn” collection. The sportswear giant, which has been accused of ignoring working conditions in the factories that produce its goods, denied the charges. “For more than 25 years, Adidas has taken a variety of measures to ensure fair and safe working conditions for w

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Party City Files Chapter 11 Bankruptcy

VMS

Party City Holdco Inc. (Woodcliff Lake, N.J.) said it has voluntarily filed for Chapter 11 bankruptcy to put the business “on stronger financial footing for the future.” The company’s 800 Party City stores and online sales will continue operating during the restructuring and bankruptcy. The Chapter 11 filing is part of an agreement the retailer entered into with the holders of more than 70 percent of its senior secured, first-lien notes to support an expedited restructuring to reduce PCHI’

Finance 100
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Microsoft to lay off thousands

Retail Wire

In a memo released this morning, Microsoft has confirmed plans to lay off around five percent of its workforce (roughly 10,000 people). The layoffs follow a cut of about one percent of Microsoft’s workforce in 2022.

Planning 100
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Party City Files for Chapter 11 Bankruptcy

Shopping Center

Woodcliff Lake, N.J. — Party City Holdco Inc. (NYSE: PRTY) has filed for Chapter 11 bankruptcy. The restructuring process is expected to substantially reduce the company’s debt and optimize its capital structure and liquidity. The company expects to complete the… The post Party City Files for Chapter 11 Bankruptcy appeared first on Shopping Center Business.

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Millennials and Gen Z drove luxury goods growth in 2022

Retail Wire

Luxury goods consumers are becoming younger and wealthier, according to a report from Bain & Co. Sales within the segment are expected to grow between three and eight percent this year on top of a 22 percent gain in 2022.

Consumer 100
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J. Crew embraces resale

Retail Dive

“J. Crew Always” involves online sales of used goods in partnership with ThredUp, as well as an assortment of vintage finds at select stores.

ATS 104
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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Washington Supreme Court gives the okay for Albertsons’ to hand out $4B dividend

Retail Wire

The Washington state Supreme Court has given its approval for Albertsons to distribute a special $4 billion dividend to shareholders as part of the grocery giant’s $25 billion merger with Kroger.

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Peet’s Coffee Expands to Middle East

VMS

Peet’s Coffee (Emeryville, Calif.) has opened its first outlet in the Middle East, a flagship coffee bar in The Dubai Mall of Dubai, UAE. The market debut is a collaboration between Peet’s and Americana Restaurants (Sharjah City, Kuwait), one of the largest multi-brand restaurant operators in the Middle East and North Africa region. The companies inked an exclusive master franchise agreement in 2022.

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How to Create a Google Business Profile

Independent Retailer

Looking for new ways to get your brand noticed? Creating a Google Business Profile can really help. This free tool allows you to take charge of the way your business appears on Google Search and Maps. With a business profile, you can connect with customers, post updates, list your products and services, accept online orders, and more. . What is a Google Business Profile?

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Facing the New Age of Constant Disruption in the Global Marketplace

LS Retail

©iStock/tiero Normal is over according to the World Economic Forum (WEF). Climate change, geopolitical conflict, aging populations, developing technologies and the like are not issues that can be addressed in isolation by any one constituency and must be undertaken through collaboration, which is, of course, the mission of the World Economic Forum. The WEF also suggests we move and act boldly while maintaining this bifocal vision.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.