Wed.Mar 31, 2021

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Putting the Customer First: Building a Profitable Online Presence

Retail TouchPoints

They say you can never go back. Nowhere is that more true than the retail market, which has seen a fundamental shift among consumers in the wake of the pandemic. Online is now the preferred method of shopping. The question is: are retailers ready to handle it? This article examines how application programming interfaces (APIs) and customer identity and access management (CIAM) technologies are assisting retailers in building a more engaging, efficient and profitable future with their online pres

Consumer 317
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Get to Know Your Customer Day

Hyken

It’s been years since I’ve written about Get to Know Your Customer Day. Recently, however, I’ve been asked what it’s all about, so I thought it was time to bring it up again. This time I want to share a few tips on what to do for these special days that are observed throughout the year. Get to Know Your Customer Day happens four times a year, on the third Thursday of each quarter, so they are held in January, April, July, and October.

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GameStop Hires Amazon Veteran as Chief Growth Officer

Retail TouchPoints

GameStop has named Elliott Wilke to the role of Chief Growth Officer, effective April 5, 2021. He joins the retailer from Amazon , where he spent the past seven years holding a variety of senior roles across segments including Amazon Fresh, Prime Pantry and Worldwide Private Brands. At GameStop, Wilke will oversee growth strategies and marketing, with a focus on increasing customer loyalty and growing the reach of Power Up Rewards and Game Informer.

Marketing 264
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Factors That Affect the Retail Industry Nowadays

Retail Minded

Success in the retail business isn’t as simple as providing consumers with the opportunity to buy your products. Your customers themselves define your enterprise, nearly as much as your product line itself defines your entire enterprise. You may have already thought about your ideal customers and consumers, what they’re looking for, and their preference on how to shop.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Former Paper Source CEO Appointed to Lead Hanna Andersson

Retail TouchPoints

Premium childrenswear brand Hanna Andersson has named Sally Pofcher as its new CEO, making her the first mother to lead the company since the brand’s founder Gun Denhart. Pofcher joins the predominantly female executive team with more than 20 years of expertise in digital consumer knowledge, brand building and retail. Most recently, Pofcher served as an Operating Partner at the private equity firm L Catterton, where she advised on deal evaluation and portfolio company performance in the Growth F

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How to connect to LDAPS using Java

Mulesoft

LDAP — or lightweight directory access protocol — is a protocol for accessing directory information services where information such as users and groups is stored. Historically, there have been two communication mechanisms to interact with an LDAP server: LDAPS (LDAP over SSL) which uses port 636, configured to require SSL. This protocol is old, but is […].

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Challenger Brands Are Failing On Online Delivery – Things Must Change 

Retail Minded

The outbreak of Covid-19 has turned the online sales ecosystem upside down, with a monumental upturn in sales. Ecommerce today is booming, catapulting online stores to new heights. E-retail revenues are set to re ach $6.54 trillion by 2022, as more and more retailers and entrepreneurs start moving online. In our research , we found that 65% of consumers will be buying online more frequently over the next 12 months, with 20% telling us they’re expected to only buy online within 5 years.

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eBay, Etsy, Poshmark Marketplace Coalition Calls Anti-Counterfeiting Bill a Threat to Sellers’ Privacy

Retail TouchPoints

A group of online marketplaces including eBay , Etsy , Poshmark , Mercari and OfferUp have banded together to highlight what they feel are oversights in the proposed INFORM Consumers Act — which is aimed at cracking down on the sale of stolen and counterfeit products online — and other similar legislation in states around the country. However, organizations such as the Retail Industry Leaders Association (RILA) , along with retailers including Gap and The Home Depot , have expressed support for

Consumer 195
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The Explosion of Fintech Startups in Latin America

LS Retail

©iStock/blackdovfx The explosion of Latin American fintech startups is largely due to an increase in scalable and easily accessible technologies (allowing founders to test their ideas more quickly and affordably), there is an increase of mobile technology consumers, a cross-border market, and healthy competition so far. Fintech companies are revolutionizing the way of understanding, creating and providing financial services in modern times, providing new ideas and renewing the traditional formul

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Fred Meyer Redesigns In-Store Electronics Department in 12 Stores

Retail TouchPoints

Fred Meyer is rolling out a new design for its home electronics department following a successful pilot at its “Store of the Future” concept in Happy Valley, Ore. The retailer partnered with custom display manufacturer OnQ to reimagine this section of its stores. The new design has debuted across 11 more stores across the Pacific Northwest, with plans to update another six locations by the end of 2021.

Location 215
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Get to Know Your Customer Day

Hyken

It’s been years since I’ve written about Get to Know Your Customer Day. Recently, however, I’ve been asked what it’s all about, so I thought it was time to bring it up again. This time I want to share a few tips on what to do for these special days that are observed throughout the year. Get to Know Your Customer Day happens four times a year, on the third Thursday of each quarter, so they are held in January, April, July, and October.

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Walmart Launches Eighth Annual Open Call to Add New U.S. Brands to its Assortment

Retail TouchPoints

Walmart has opened the application process for its eighth annual Open Call, inviting entrepreneurs to submit their products for a chance to appear on Walmart’s store shelves and website. Open Call will support the company’s commitment to spending an estimated $350 billion on items made, grown or assembled in the U.S. Opportunities for this year’s Open Call attendees range from promoting products in a handful of local market stores to supplying products to thousands of Walmart and Sam’s Club loca

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Stop looking for the Killer Insight

Shopper Intelligence

Stop looking for the killer insight. Insight can be many things. For some, it’s a department buried deep within a business. If you’re lucky it’s the hub that drives a culture of new ideas. Willy Wonka’s secret lab where the unbelievable or unknown are whipped into a deliciously warm bar of ‘oooooh, that’s interesting!’. Most likely it’s another string to the bow of the Category Management team.

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The New Realities Reshaping Store Design

Retail TouchPoints

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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'Ever Given' refloated but global e-commerce will flounder amid delays, says ParcelHero

Retail Technology Review

The international delivery expert ParcelHero says the refloating of the ‘Ever Given’ is welcome news, but the blockage of the vital Suez Canal will cost £4.35 billion and delay many Amazon and other e-commerce orders for weeks.

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Retalon AI Helps Moss Bros. Navigate Global Pandemic (2021)

Retalon

PRESS RELEASE: UK Men’s Suit Retailer, Moss Bros, uses Retalon AI to Better Navigate Turbulent Global Pandemic. Moss uses Retalon’s advanced analytics to get clearer visibility into future demand and make better decisions in merchandising and inventory management. TORONTO – March 31, 2021 – During the global pandemic, the retail industry experienced dynamic shifts in demand, store closures, restrictions, partial openings, and an accelerated digital transformation.

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Jason & Scot Show Episode 258 – Retailer Owned Brands and Other News

Retail Geek

A weekly podcast with the latest e-commerce news and events. In episode 258 we cover some recent industry news, including new information on owned brands at Amazon, Target, and Bed Bath & Beyond. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ?