Retail TouchPoints

FEBRUARY 17, 2023

The RealReal will cut operating costs through layoffs and store closures, with plans to eliminate 230 positions, or 7% of its workforce, according to a filing with the Securities and Exchange Commission. The resale company also will shutter two flagship stores, in San Francisco and Chicago, two neighborhood stores, in Atlanta and Austin, Texas, and two consignment offices in Miami and Washington, D.C.

Payment Services 306

Payment Services ATS Accessories Planning 306

Retail Focus

FEBRUARY 17, 2023

Few retailers need to be convinced about the power quality data can have in making informed business decisions. Yet, a recent global survey by Forrester Consulting and WNS found that, while 63% of business leaders recognise that data and analytics are strategic enablers , just 37% have prioritised investments in these capabilities. The issue is especially acute within the retail and CPG sectors, where 73% of brands with strong data maturity have achieved quantifiable business value as a result

Marketing Spend 130

Marketing Spend Marketing Fashion Customer Experience 130

Retail TouchPoints

FEBRUARY 17, 2023

Over the course of her expansive career in marketing, Kristen D’Arcy has worked for household names like American Eagle , PacSun , Ralph Lauren and Oscar de la Renta. Recognized as a 40 Under 40 by Advertising Age and one of the Top 50 Women in Brand Marketing by Brand Innovators, D’Arcy specializes in developing integrated, strategic marketing campaigns that drive ROI.

Marketing 290

Marketing Wholesale Advertising Consumer 290

Retail Focus

FEBRUARY 17, 2023

Samsung Electronics’ Galaxy S23 smartphones have hit the market and are now available worldwide. The product has received impressive pre-order results, with last year’s Galaxy S22 series more than doubling the pre-orders of the Galaxy S21 series in the first week. This year’s pre-order results are even more significant, with 60% of customers choosing the premium Galaxy S23 Ultra.

Marketing 130

Marketing Promotions ATS 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

FEBRUARY 17, 2023

Success in the new retail landscape in 2023 requires many of the characteristics of a winning sports team. Winning teams begin with an end in mind. The “coach” or CEO develops a road map or game plan to achieve the goal, which in retail is providing the ultimate customer experience, every day of the year. The best retail teams train each day to keep sharp and connected to the company and to the customer.

Outdoor 289

Outdoor Checkout Customer Experience Shopping 289

Retail Wire

FEBRUARY 17, 2023

The Arizona Attorney General will investigate the proposed merger between Kroger and Albertsons over concerns that it could result in higher grocery prices for consumers. Kroger operates Fry’s Food & Drug Stores and Smith’s Food & Drug Stores in the state. Albertsons’ stores include its namesake chain and Safeway.

Consumer 130

Consumer 130

Retail Wire

FEBRUARY 17, 2023

Instacart is preparing to launch a version of its site tailored for small business customers as the delivery service looks to grab market share and increase revenues. The service, which is still under development, is focused on helping Instacart expand beyond its core grocery business customers and will put it in direct competition with Amazon.com and Walmart.

Planning 130

Planning Marketing 130

Inside Retail

FEBRUARY 17, 2023

As the creators of a startup family business in Brisbane now focusing on international expansion, Katrina and Brenden Kehoe know all about the challenges – and satisfaction – of developing a brand and product range for multiple markets. The couple set up Kehoe’s Kitchen in Brisbane in 2013, Australia’s first certified organic producer of probiotic cashew dips, sauerkraut, kimchi and fermented vegetables.

Grocer 130

Grocer Promotions Planning Marketing 130

Retail Wire

FEBRUARY 17, 2023

DoorDash reported a 40 percent year-over-year gain in revenues during the fourth quarter of 2022 and ended the year with a record 32 million monthly users. The company reported that the number of people with DashPass subscriptions rose to 15 million, up from 10 million a year earlier.

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130

Retail Dive

FEBRUARY 17, 2023

Twelve of the locations are already up for auction, and the total number of closures could change as the retailer continues to evaluate its footprint.

Planning 137

Planning Location 137

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

FEBRUARY 17, 2023

Hasbro said that its Magic: The Gathering, a fantasy card game first introduced in the 1990s, is the first billion-dollar brand in its portfolio of products that also include G.I. Joe and Transformers.

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100

Retail Times

FEBRUARY 17, 2023

These days it is nearly impossible to pick up a paper or scroll through a news site without reading about the cost-of-living crisis, interest rates and inflation. Although new data shows that the UK narrowly avoided going into recession in 2022, the country’s economic outlook remains troubling for consumers and businesses alike.

Consumer 104

Consumer 104

Retail Wire

FEBRUARY 17, 2023

More than 2,300 Disney employees have signed a petition calling on CEO Bob Iger to reconsider his mandate that workers return to their offices four days a week beginning in March. Employees opposed to the new rule say it will result in “forced resignations among some of our most hard-to-replace talent and vulnerable communities” while “dramatically reducing productivity, output and efficiency.

Planning 100

Planning Returns 100

Hunton Andrews Kurth

FEBRUARY 17, 2023

On February 10, 2023, an Illinois federal district court ordered the dismissal of a putative class action lawsuit alleging that an online tool that allowed users to virtually try on sunglasses violated the Illinois Biometric Privacy Act (“BIPA”). In Delma Warmack-Stillwell v. Christian Dior Inc. , the plaintiff sued French luxury brand Dior, and alleged that it violated (1) Section 15(b) of BIPA by failing to provide notice and to obtain consent when collecting her biometric information; (2) Se

Fulfillment 98

Fulfillment ATS 98

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

FEBRUARY 17, 2023

TikTok plans to open two new data centers in Europe as it comes under increasing regulatory pressure to prove that the Chinese government will not be allowed to gain access to information about consumers living in the West.

Planning 100

Planning Consumer 100

LS Retail

FEBRUARY 17, 2023

©iStock/Dmytro Bulanskyi It's all about size. Having a wide range of sizes can really be a huge point of difference for a swimwear company. But to the point of this post, when Natasha Oakley and her best friend, Devin Brugman, created their blog, A Bikini a Day , in 2012, they had no idea their passion project would eventually turn into a multimillion-dollar global brand.

Marketing 90

Marketing Location Planning ATS 90

Retail Wire

FEBRUARY 17, 2023

U.S. household debt rose by $394 billion in the fourth quarter of 2022, the largest quarterly increase in 20 years, according to data released by the Federal Reserve Bank of New York. Credit card debt had its biggest jump since figures began being tracked by the Fed in 1999. Loan delinquencies also picked up, leading economists to caution that bigger problems may lie ahead when student loan payments resume later this year.

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100

Retail Dive

FEBRUARY 17, 2023

TJX is a standout in a space that continues to benefit from a dicey economy, while Nordstrom Rack struggles to gain a foothold.

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107

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

FEBRUARY 17, 2023

Americans continue to spend even as they moderate some of their purchasing behavior in a nod to inflationary pressures. “The economy is in the middling phase,” said Neil Saunders, managing director of GlobalData Retail. “It’s not too hot but not too cold, especially for retail. Things are not in the boom phase, but neither have they collapsed.

Consumer 100

Consumer Management 100

Retail Dive

FEBRUARY 17, 2023

The fashion designer and singer joins the luxury brand as men’s creative director, while the department store plans up to six outlet openings by mid-April.

Department Stores 93

Department Stores Fashion Planning 93

Shopping Center

FEBRUARY 17, 2023

Chino Valley, Ariz. — Marcus & Millichap has brokered the sale of a retail building located in Chino Valley. Sherwin-Williams occupies the 4,500-square-foot property, which was built in 2022, on a net-lease basis. Mark Ruble and Chris Lund of Marcus… The post Marcus & Millichap Brokers Sale of 4,500-Square-Foot Retail Property in Chino Valley, Arizona appeared first on Shopping Center Business.

Location 52

Location Shopping 52

Retail Dive

FEBRUARY 17, 2023

The addition of the skincare brand, which launched just three months ago, builds on the mass merchant’s push to ramp up its beauty assortment.

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97

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Shopping Center

FEBRUARY 17, 2023

Moreno Valley, Calif. — Ledo Capital Group has received $13.4 million for the refinancing of District Moreno Valley, a shopping center in Moreno Valley. Completed in 2022, District Moreno Valley features 52,081 square feet of retail space anchored by Sprouts… The post Ledo Capital Group Receives $13.4 Million Refinancing for District Moreno Valley Shopping Center in California appeared first on Shopping Center Business.

Shopping 52

Shopping Finance 52

Retail Dive

FEBRUARY 17, 2023

The 25-piece collection is all priced under $100 and will be available for a limited time starting March 2.

Apparel 105

Apparel 105

Shopping Center

FEBRUARY 17, 2023

Atlanta — C3 (Creating Culinary Communities), a food technology platform, and Legends have announced plans for Citizens Market, a 25,000-square-foot food hall set to open at Phipps Plaza in Atlanta in April. Featured eateries at the food hall will include… The post C3, Legends to Open 25,000-Square-Foot Citizens Market Food Hall at Phipps Plaza in Atlanta appeared first on Shopping Center Business.

Marketing 52

Marketing ATS Planning Shopping 52

Retail Dive

FEBRUARY 17, 2023

The game will showcase the apparel retailer’s spring collection and is the latest in a string of metaverse activations for the company.

Apparel 89

Apparel 89

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Shopping Center

FEBRUARY 17, 2023

Charlotte, N.C. — Crescent Communities and Nuveen Real Estate are underway on the construction of Monarch Market, an 18,000-square-foot food hall located within One Independence Center in Charlotte. Hospitality HQ will operate the space, which is scheduled to open later… The post Crescent, Nuveen Underway on 18,000-Square-Foot Monarch Market Food Hall in Charlotte appeared first on Shopping Center Business.

Marketing 52

Marketing Location Shopping 52

Retail Dive

FEBRUARY 17, 2023

This podcast series explores the customer experience related to CPaaS, the future of retailer technology, leadership, and social commerce.

Social Commerce 87

Social Commerce Customer Experience 87

Mass Relators

FEBRUARY 17, 2023

NEW YORK — Product of the Year USA has announced its winners for its 2023 Product of the Year Awards across 36 categories. Each of the Product of the Year winners are determined through a national poll of 40,000 American shoppers conducted in partnership with Kantar, a global leader in consumer research. A globally established seal of approval, the Product of the Year emblem was developed over 30 years ago and has been a trusted CPG pillar in the U.S. for nearly 15 years, the company says, addin

Consumer 52

Consumer Marketing Management ATS 52

Retail Dive

FEBRUARY 17, 2023

The data firm said the segment is forecast to post a CAGR topping 7% through 2026, compared to greater than 5% from 2018 to 2022.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning