Mon.Jan 23, 2023

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Amazon Takes Flight in India with Debut of Dedicated Air Cargo Network

Retail TouchPoints

Amazon has brought its dedicated air cargo network, Amazon Air, to India — the third market for the service after the U.S. and Europe. The launch is a first for an ecommerce company in India and a signal of the rapid growth in that region, which is the fastest-growing ecommerce market in the world, according to eMarketer. “We’re thrilled to launch Amazon Air in India to ensure we can provide our growing customer base with great selection, low prices and faster deliveries,” said Sarah Rhoads, VP

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AV Industry to Gather at ISE2023 with Over 900 Exhibitors, Featuring the Latest Innovations and Solutions

Retail Focus

ISE is the largest trade show for professional AV and electronic systems integration in the world. This means that retail designers will have access to the latest technology and innovations in the industry, allowing them to stay ahead of the curve and incorporate cutting-edge solutions into their designs. Additionally, ISE provides a unique opportunity for retail designers to network and collaborate with other professionals in the field.

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Report: GameStop Closing Kentucky Distribution Center, Potentially Affecting Hundreds of Jobs

Retail TouchPoints

GameStop is reportedly planning to close its Shepherdsville, Ky. distribution center, according to a letter to employees seen by WDRB News. The closure, which is scheduled to be completed by June 30, could affect hundreds of jobs at the facility. Workers at the facility also have published LinkedIn posts stating that the facility is closing. The closure was further confirmed by a commercial real estate listing stating that the 630,000-square-foot building will become available for a new occupant

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Retail Design Industry Invited to Explore the Latest Trends in Surface Design

Retail Focus

The Surface Design Show, set to take place at London’s Business Design Centre from 7-9 February 2023, has announced that the theme of its upcoming edition will be “Shaping Communities.” The theme aims to improve the built environment for all through collaboration and meaningful design solutions. The theme explores an open dialogue among industries and brands with the common goal of building stronger relationships between people and places.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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WWD: Saks.com Cutting 100 Jobs, 5% of Total Workforce

Retail TouchPoints

Saks.com is planning to let at least 100 employees go, approximately 5% of the ecommerce retailer’s 2,000-person workforce, according to WWD and other media outlets. Saks.com was split off as an online standalone retailer by parent company HBC in 2021 in partnership with private equity firm Insight Partners. The retailer did not respond to a request for comment from Retail TouchPoints about the layoffs, but a spokesperson told WWD that “as a matter of company policy, we don’t comment on rumor or

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Myer sales surge in a buoyant post-Covid era

Inside Retail

Myer sales are soaring, significantly ahead of comparable pre-Covid era trading periods. In a trading update released today, the company said sales for the five months to December 31 were up 18.9 per cent over the first half of the 2020 financial year and by 14.3 per cent over the first half of 2019. Sales for the six weeks until Christmas Eve were up 8.7 per cent year on year.

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Brosa set to be wound up, with $20 million deficit

Inside Retail

Administrators are recommending creditors wind up upmarket online furniture retailer, Brosa. The business collapsed into voluntary administration last month with assets of $4.3 million and liabilities of $24.2 million, including $10 million in unfulfilled orders. The company made “substantial losses” during the past three years of operations, largely due to Covid.

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Pinterest Solidifies Commerce Ambitions with Series of Executive Moves

Retail TouchPoints

A series of executive shifts at Pinterest in the span of one week indicate that the social platform is gearing up for the next stage of its push into social commerce. Chief Marketing Officer Andréa Mallard’s role has been expanded to include external communications, and former Chief Communications Officer LeMia Jenkins has become Pinterest’s first-ever Chief of Public Affairs and Sustainability Officer.

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Luxury driving rebound in demand for Sydney CBD retail space

Inside Retail

A “growing appetite” for luxury brands is driving demand for space in prime Sydney CBD retail locations, according to research from Ray White. Sydney CBD’s prime retail real estate comprises Martin Place, Castlereagh Street, Park Street and George Street, along with Pitt Street Mall. According to Vanessa Rader, head of research at Ray White Commercial, an increase in the personal and household goods retailing segment due to an influx of jewellery retailers, which now account for 21.5 per cent of

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Avoiding Ecommerce Meltdowns: For Dippin’ Dots Delivering Quality CX is all about Timing (and Dry Ice)

Retail TouchPoints

If you’re a child of the ’90s then you already know (and probably love) Dippin’ Dots. If you’re not and you don’t have kids or have never been to an amusement park, then here’s the long and short of it — Dippin’ Dots is cryogenically frozen ice cream that form little beads to create a flavor and texture party in your mouth. Dippin’ Dots are flash frozen at -320° F and must be stored at temperatures well below what a typical home freezer can accommodate.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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It’s always winter in Helly Hansen’s new concept store. Here’s why

Inside Retail

Leading outdoor sportswear brand Helly Hansen has unveiled its new concept store at Chadstone Shopping Centre. It is the brand’s seventh store across Australia and New Zealand, with more to be rolled out across the region. The Norwegian brand – which is known for its sailing and ski apparel, workwear and outdoors wear – is stocked in high-end retailers, including David Jones and The Iconic, and has over 40 stores across the globe.

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Record-setting avian flu decimates U.S. flocks and drives prices up

Retail Wire

The worst avian flu outbreak in U.S. history has led to the deaths of millions of chickens and turkeys, pushing prices higher for eggs and poultry. Nebraska, which saw 4.8 million birds die during a bird flu outbreak in 2015, has lost more than 6.7 million since March of last year.

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Luxury giants bank on Chinese return as Western shoppers sober up

Inside Retail

The focus of the luxury industry is shifting back to China, with hopes that its high-end spenders will once again splurge on designer goods during Lunar New Year festivities as Beijing relaxes Covid curbs after three long years. Quarterly results from LVMH and Europe’s other luxury goods companies will offer glimpses of the toll of last year’s Covid-related disruptions in China, even as the companies roll out pricey new collections tied to the Year of the Rabbit.

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350,000 UPS workers may walk off the job this summer

Retail Wire

UPS and 350,000 of its workers are looking at a potential strike this summer if the delivery service and the International Brotherhood of Teamsters fail to hammer out a new labor contract. Amazon.com is UPS’s largest customer. About 40 percent of the UPS workers affected are drivers. UPS posted record profits in 2022.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Wizard Pharmacy conjures up SA foray

Inside Retail

Wizard Pharmacy will open its first store in South Australia in March, in the suburb of Strathalbyn. James Wittwer, the franchisee of the new pharmacy, cited the brand’s commitment to holistic care as the primary factor in opting for a Wizard store. He described the chain as “a progressive business looking ahead at new opportunities and ways to do things not just differently, but better.

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Kroger and Albertsons merger is far from a done deal

Retail Wire

Kroger and Albertsons argue that a merger of the supermarket giants will lead to lower prices and other benefits for consumers. Many question, however, if Kroger and Albertsons are painting a realistic picture. Opposition to the deal is real, and organized.

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Industry Veteran & Strategy VP Lyle Walker on Intelligence Node’s Superior Technology & Processes

Intelligence Node

Lyle Walker, VP of Strategy at Intelligence Node, is a distinguished retail leader with 30+ years of experience across global retailers, brands, and tech providers. Drawn to the company culture, The post Industry Veteran & Strategy VP Lyle Walker on Intelligence Node’s Superior Technology & Processes appeared first on Blog.

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5 ways Target is pushing customer-driven innovations in omnichannel, grocery

Retail Dive

Ease, joy and affordability are key pillars of the company's efforts to build on its “Targét” reputation, executives said at NRF’s Big Show.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Natural Light goes retro in hopes of brewing up sales

Retail Wire

The Natural Light beer brand has redesigned its can with a throwback look reminiscent of its 1979 design. “There’s been a lot of conversation about how ‘what is old is now what is cool,’ so we wanted to look back into our archives, so the can itself is harkening back to the design of the late 1970s,” said Krystyn Stowe, head of marketing for Natural Light.

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3 ways AI can supercharge sizing to help apparel brands boost conversion, reduce returns and personalize the retail experience

Retail Dive

We highlight three key ways your apparel brand can leverage AI and machine learning to increase conversion and personalize retail both online and in stores.

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OSHA says Amazon increases warehouse worker injury risk

Retail Wire

The Occupational Safety and Health Administration (OSHA) has recommended Amazon.com be fined $60,269 for putting warehouse workers at increased risk of injury at facilities in Deltona, FL, Waukegan, IL, and New Windsor, NY. “Each of these inspections found work processes that were designed for speed but not safety, and they resulted in serious worker injuries,” said Doug Parker, OSHA assistant secretary.

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8 DTC retail trends to watch in 2023

Retail Dive

With macroeconomic challenges from 2022 seeping into the new year, brands are balancing out their store count, pushing for profitability and more.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Wayfair’s stock price jumps on layoff news

Retail Wire

Wayfair saw its stock price rise more than 20 percent on Friday after the online furniture retailer said it will cut 1,750 jobs as part of a restructuring intended to reduce costs and improve profit margins.

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What retailers can expect from consumers this year

Retail Dive

Consumers are more cautious and discerning, yet eager to get out and about, Euromonitor’s Michelle Evans told an NRF audience last week.

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Pandemic pets lead to growth in veterinarian services

Retail Wire

Nearly one in five U.S. households have added a pet during the pandemic, according to the American Society for the Prevention of Cruelty to Animals. That has led to an expansion of veterinarian services, including exercise/rehab facilities and more. “The door stayed open for veterinarians the entire pandemic,” said Brandy Keck, head of veterinary lending at Live Oak Bank.

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Walmart launches dedicated e-commerce site for businesses

Retail Dive

Walmart Business aims to save time and money for small business owners who buy from the retailer to support their own businesses.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Brands aren’t waiting for the Super Bowl to drop commercials

Retail Wire

Brands including Downy, Heineken 0.0, Michelob Ultra and PopCorners have begun running commercials that are slotted for next month’s broadcast of the Super Bowl. The spots rely heavily on star power, featuring “Ant-Man” actor Paul Rudd, former Dallas Cowboys’ quarterback Tony Romo and Aaron Paul from “Breaking Bad” in central roles.

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Issa brothers consider £13bn Asda and EG Group merger

Talking Retail

The Issa brothers, who own Asda, are said to be exploring a merger of the supermarket and their UK petrol forecourts business, EG Group, in a deal that would create a retail giant worth more than £10bn. The combination would create a group with 581 supermarkets, 700 petrol forecourts and more than 100 convenience stores.

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How to Create a Local Delivery Service (+ Top Apps)

Shopify

Local delivery allows customers to buy your products online and have you deliver them straight to their doorstep. Local delivery serves as an alternative to both shipping with a carrier and in-store shopping. Learn how to leverage local delivery for your retail store.

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Yorkshire-based furniture manufacturer and retailer HSL celebrates carbon neutral certification

A1 Retail

UK furniture manufacturer and retailer, HSL , is proud to announce that it has achieved carbon neutral certification from the Carbon Trust – a milestone achievement. The Carbon Trust is a global climate consultancy driven by the mission to accelerate the move to a decarbonised future. They partner with businesses, governments, and financial institutions to drive positive climate action, from strategic planning and target setting to activation and communication.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.