Retail TouchPoints

JULY 19, 2022

REI Path Ahead Ventures , a support program for startups owned and led by Black, Indigenous, Latina/o/x and Asian Americans and Pacific Islanders, is launching the Navigate accelerator program with an inaugural cohort of six companies. The 16-week Navigate program will bring founders together in person and online to provide funding, mentorship, curated programming and access to REI’s production, distribution and marketing expertise.

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Inside Retail

JULY 19, 2022

The chief executive of Kathmandu, Reuben Casey, has resigned after 12 years working with the New Zealand outdoor wear brand. KMD Brands Group CEO Michael Daly described Casey as an integral part of Kathmandu during his time with the brand where he served as CFO and COO prior to taking the CEO role. “He has built a strong brand leadership team, leaving Kathmandu well positioned for continuing growth.

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Retail TouchPoints

JULY 19, 2022

Google has yet to officially do away with third-party cookies after announcing their removal from its Chrome browser in early 2020 , but the clock is ticking toward the final expiration date of tracking codes as a means to target and measure ads online. This winding-down period gave advertisers a head start in finding the best ways to perpetuate a healthy, ad-supported web and deliver better customer experiences.

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Inside Retail

JULY 19, 2022

While e-commerce may have been the name of the game two years ago at the peak of Covid-19 restrictions, as we’ve emerged from lockdowns, it’s clear that physical retail is not going anywhere. “Overall, the return to retail has made it clear how important the customer experience is in drawing people back. Throughout Covid lockdowns, customers missed the immersive, physical aspect of retail.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JULY 19, 2022

Seeking information via the legal system, Amazon has filed a lawsuit against the administrators of more than 10,000 Facebook groups that try to orchestrate fake reviews in exchange for money or free products. The groups allegedly recruit individuals to post incentivized and misleading reviews for hundreds of products sold on Amazon stores in the U.S., the UK, Germany, France, Italy, Spain and Japan.

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Inside Retail

JULY 19, 2022

Redbubble has been ordered to fork out $78,000 to the Hells Angels for using its logo without permission, the second copyright case brought against the online marketplace in the last three years by the motorcycle club. The site, launched in 2007 and co-founded by Australian entrepreneur Martin Hosking, operates as a DIY for merchandise — users can have images of their choice printed on t-shirts, stickers, and mugs, and in turn, sell the items to other customers.

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Retail Focus

JULY 19, 2022

Shaftesbury has today launched a new ‘Soho Incubator’ initiative giving budding UK brands with sustainability credentials across fashion, beauty, lifestyle and homeware the chance to win a free three-month pop-up shop this autumn/winter. The chosen emerging brand will receive full support from Shaftesbury and This Is Soho to set up and launch for the first time in the iconic West End village, sitting alongside a host of independent and flagship brands such as RÆBURN, Oliver Spencer, Universal Wo

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Retail TouchPoints

JULY 19, 2022

Emerging DTC brand Eco Pea Co. — which creates environmentally friendly bamboo diapers and wipes — has partnered with Radial to scale its fulfillment and transportation operations. As a growing contingent of environmentally conscious parents seek healthier, eco-friendly solutions for their babies, Eco Pea Co. needed a third-party logistics partner that could provide scalable fulfillment and transportation solutions as it expanded.

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Fulfillment 237

Tokinomo

JULY 19, 2022

Campaign scoop. Thor’s Love for OldSpice. Playing Thor on stage is a hard job and without Old Spice, it seems almost impossible. In this commercial for Old Spice, Fake Thor confesses his love for its role and for lavender. As the commercial states: It takes thick skin to embody the God of Thunder, but that skin still needs moisturizing.

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Marketing 203

Retail TouchPoints

JULY 19, 2022

YouTube has announced a series of new enhancements to make shopping more integrated on its platform, including a new Shopping section on the site and a partnership with Shopify that will allow merchants to easily feature products on their YouTube content. Next week, YouTube viewers in the U.S., Brazil and India will see a new Shopping section in the Explore tab on the site — which already includes sections such as Trending, Music, Gaming and Fashion — that will feature relevant, shoppable conten

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Focus

JULY 19, 2022

Sloane Stanley has today announced the signing of London’s ‘most authentic barbers’, Ted’s Grooming Room, at 283 Fulham Road, with the brand set to open at this location by early September. The new 645 sq ft traditional barbershop, designed in-house with a 1920’s cinema theme running throughout, will feature the brand’s traditional barber chairs, eclectic décor and will provide an immersive and intimate experience for every visitor.

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Location Planning Management Shopping 147

Retail TouchPoints

JULY 19, 2022

Photo courtesy of Alp & Isle for Saks. Luxury ecommerce platform Saks will introduce its first pop-up experience on Aspen, Colo.’s East Hyman Avenue from July 21 through July 29. Saks will celebrate the launch of the Saks Aspen Pop-Up with an immersive event-filled VIP weekend July 21-24. Visitors to the Saks Aspen Pop-Up will find luxury women’s, men’s and ready-to-wear fashion, swim, accessories and jewelry, with Saks stylists available to provide on-demand personal consultations.

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Retail Focus

JULY 19, 2022

The Frenchgate Partnership has announced the signing of premium fashion store, Tessuti as part of its regional expansion plans. Totaling 9,000 sq ft, the new Tessuti store will be launching in Doncaster’s premium shopping destination this Autumn and is taking the former Topshop space on the first floor, adjacent to H&M and River Island. Tessuti, Frenchgate, designed by an in-house team, will house a curated selection of men’s, women’s and children’s designer collections from designer brands

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Inside Retail

JULY 19, 2022

The North Face says it will launch its Explore Fund – a program designed to boost equity in the outdoor industry – in Australia and New Zealand. Unveiled in 2010, The North Face was considered the first grant-making initiative in the outdoor sector aimed at boosting outdoor participation in the US. Prior to launching in Australia and New Zealand, the program has already been expanded into Canada in 2012, Europe in 2018, and the Asia-Pacific region last year.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JULY 19, 2022

Inspectors from the Occupational Safety and Health Administration entered Amazon.com warehouses in Chicago, New York and Orlando in response to referrals from the U.S. Attorney’s Office for the Southern District of New York. “The Civil Division of the SDNY is investigating potential worker safety hazards at Amazon warehouses across the country, as well as possible fraudulent conduct designed to hide injuries from OSHA and others,” said Nicholas Biase, a Department of Justice sp

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ATS 130

Inside Retail

JULY 19, 2022

Premium home fragrance retailer Dusk Group plans to open new stores in Australia and New Zealand ahead of the Christmas trading period despite ongoing challenges. In a trading update, the business says it expects total sales to finalise at around $138.3 million. Online sales have risen 2.9 per cent however total like-for-like sales are down by 10.5 per cent.

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Retail Wire

JULY 19, 2022

Shopify and YouTube are teaming up to provide the online shopping platform’s merchants with a means to run livestream events. Kaz Nejatian, Shopify’s vice president of product, said, “So much of what happens on the internet is buying, not shopping. Shopping is a social experience.” The partnership with YouTube will enable Shopify merchants a means to make online shopping a social experience.

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Shopping 130

Inside Retail

JULY 19, 2022

Netflix broke Hollywood’s rules to create a US$82 billion global streaming colossus that the rest of the entertainment industry rushed to copy. But as growth slows, it is looking backwards for a way forward, borrowing a page from Walt Disney’s playbook. The company that changed the way we watch television and movies aims to emulate the success of Mickey Mouse and “Star Wars,” by trying to build brands that traverse film, television, games and consumer products, executives

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Planning Advertising Consumer Returns 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Small Biz Trends

JULY 19, 2022

In recent years TikTok has taken social media by storm. Today TikTok is available in over 150 countries, has over 1 billion users, and has been downloaded over 200 million times in the United States alone. Similar to YouTube, TikTok’s social media platform’s most appealing draw is its capability to share videos. TikTok is all about user-generated content, and besides sharing videos TikTok’s social media platform has evolved into a marketing channel for brands where they use the

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Inside Retail

JULY 19, 2022

Raffles City Singapore has welcomed an exciting slate of international brands with new and exclusive concepts. It’s part of the mall’s rejuvenation to refresh and elevate its positioning among its clientele. The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences.

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Retail Dive

JULY 19, 2022

Inflation, rent hikes and lower consumer spending are among the challenges that some indie stores say are making things worse than during the pandemic.

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Consumer 145

Inside Retail

JULY 19, 2022

In a crowded market like the home fragrance category, where everyone from fast fashion and beauty brands to discount department stores and pharmacists are selling candles, it’s near impossible to create and retain cut-through, much less develop an iconic brand synonymous with luxury and quality like 60-year-old Parisian brand Diptyque. While the iconic brand may be known for its candles, the business has just expanded into household cleaning products, known as the La Droguerie range.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Small Biz Trends

JULY 19, 2022

Consumers that have been seeing a series of rising gas prices are now seeing some reprieve with the national average price of gas falling below $4.50 a gallon. Lower Gas Prices. According to the American Automobile Association (AAA) , July 19, 2022, saw average gas prices reach $4.495 down from $4.655 a week ago. This is a significant decline, from this time last month with gas prices reaching a dizzying $ 5.006 a gallon on June 13, 2022- the highest inflation-adjusted price for any week since 2

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Inside Retail

JULY 19, 2022

Last month, we launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. Each week, we will publish interviews with the inspiring people listed in the feature, where they reveal what motivates them, the work that they’re most proud of and the challenges that they’ve overcome.

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Marketing Fashion Customer Experience ATS 130

Small Biz Trends

JULY 19, 2022

Truth time – many of us are too complacent about our passwords. We use the same password on multiple online accounts because it is easier to remember it. Because nothing bad has happened so far on any online account, we think we have secure passwords. Keep this in mind – a hacker can use minimal computer equipment to run repeated test sequences to figure out your password.

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Accounting Management Finance Location 130

Inside Retail

JULY 19, 2022

Coles Group has raised $1.7 million to assist not-for-profit charity SecondBite to continue delivering unsold edible food to those experiencing food insecurity across Australia. Through the partnership, the retailer has donated unsold edible food to more than 1400 community groups across the country. Other contributions received will be spent on SecondBite’s ongoing operating expenses such as transport, fuel, and refrigeration to help deliver food.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Small Biz Trends

JULY 19, 2022

If you have a car that does not have an integrated and built-in system, you will need a cell phone car mount. With the right car mount, you can make calls, get directions, and use the voice assistant hands-free. In addition to providing these features, cell phone car mounts also help you drive safely without distractions. By simply and quickly glancing at your phone on the mount, you can look at the screen and carry on a conversation safely.

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Inside Retail

JULY 19, 2022

Everyone who knows me knows I reject ‘The Great Resignation’ – it’s a million-dollar catch-phrase, but it’s quite dangerously misleading. The term great resignation suggests that people have made a sudden decision to do something dramatic that we didn’t see coming. Most of the labour-market movement we have seen in the last six months was a culmination of trends that have been forming for years.

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Retail Wire

JULY 19, 2022

Hasbro’s adjusted net earnings rose 10 percent, beating analysts’ estimates by 94 cents a share. The toy maker benefited from tabletop game sales and its ability to pass higher costs along to customers.

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Cisco Retail

JULY 19, 2022

As the world continues to face formidable challenges, one of the many things impacted is cybersecurity. While recent challenges have been varied, they have all contributed to great uncertainty. How can organizations stay strong and protect their environments amidst so much volatility? Lately we’ve been talking a lot about security resilience , and how companies can embrace it to stay the course no matter what happens.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning