Retail TouchPoints

JANUARY 19, 2023

Sephora will offer its customers skincare personalization technology and solutions, both in-store and online, through a partnership with PROVEN. Shoppers can visit sephora.provenskincare.com and take a three-minute Skin Genome Quiz to formulate their personalized skincare and discover specialized products based on their needs. The answers to the quiz are fed into PROVEN’s algorithm, which analyzes millions of factors to select the best ingredients for each shopper’s skin.

Accounting 281

Accounting Planning ATS 281

Inside Retail

JANUARY 19, 2023

Premium tea retailer T2 Tea has teamed up with emerging Australian creatives to unveil a ‘Kiss The Future Hello’ teaware range. Last year, the Australian company challenged artists to design a mug that represented their version of a “brighter, more positive future”. Based on votes, winning designs by Elaine Li, Sian Downey, Tammy Zhang and Alexandra Truong will be printed on fine bone china mugs, finished with 24k gold details and paired with a stainless-steel infuser.

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246

Retail TouchPoints

JANUARY 19, 2023

Livestreaming, also known as live commerce, is still emerging in Western markets, particularly when compared to the booming Chinese livestreaming market. But Coresight Research indicates that growth is imminent in the U.S. The firm predicts that the livestreaming ecommerce market for the country will total $32 billion by the end of 2023, nearly triple its 2021 size.

Social Commerce 280

Social Commerce Consumer Marketing Shopping 280

Inside Retail

JANUARY 19, 2023

Following a population decline amid Covid-19 restrictions, the Federal Government’s Centre for Population report predicts that Melbourne will overtake Sydney as Australia’s largest city within the next 10 years. The implications will be felt by every industry, including Melbourne’s retail sector, but how so, and to what extent? According to The Age , Melbourne’s population size is set to increase by 1.8 per cent over the year to June, and is forecasted to rise by about a million people, to over

Location 246

Location Supermarket Shopping Planning 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JANUARY 19, 2023

Starbucks and DoorDash have expanded their delivery partnership to Northern California, Texas, Georgia, Florida and other select markets, with plans for availability in all 50 states by March 2023. The program has received positive feedback following pilots in Atlanta, Houston and Sacramento, Calif. as well as market expansions in Seattle, Portland and New York City in 2022.

Planning 278

Planning Location Marketing Customer Experience 278

Inside Retail

JANUARY 19, 2023

The Fair Work Ombudsman (FWO) has commenced legal proceedings in the Federal Court against Super Retail Group (SUL) and four subsidiary companies, alleging underpayments. Super Retail Group’s subsidiaries include Rebel Sports, Super Cheap Auto, SRG Leisure Retail trading as BCF and Ray’s Outdoors and Macpac Retail. Between January 2017 and March 2019, it is alleged that employees were underpaid a total of approximately $1.14 million for their work.

Outdoor 237

Outdoor Accounting Management Accessories 237

Inside Retail

JANUARY 19, 2023

A new survey has found that 60 per cent of Australian and New Zealand employees in supply chain, tech, procurement and IT roles are dissatisfied with their salaries despite a soaring skills shortage – and even though they say they enjoy their role. Furthermore, the annual salary survey by supply chain recruitment firm Bastian Consulting revealed that a base salary of $150,000+, an annual raise and bonuses are still not enough to retain experts in the fields.

Shopping 130

Shopping ATS 130

Retail TouchPoints

JANUARY 19, 2023

Bed Bath & Beyond is reportedly in discussions with both prospective buyers and lenders as it seeks to keep itself operational during a potential bankruptcy filing that could happen within weeks, people familiar with the matter told CNBC. The retailer is seeking a buyer that would keep both its flagship banner and buybuy BABY open as well as a lender to provide the necessary liquidity to keep the company going during the Chapter 11 process.

Planning 220

Planning Marketing Store Operations 220

Inside Retail

JANUARY 19, 2023

For most people, owning a pet is one of life’s most fulfilling experiences, so when a pet’s time comes to an end, it’s often a devastating moment. Pet Lovers Centre, the largest pet care retail chain in Singapore and Southeast Asia, aims to ease its customers’ pain through a new joint venture with pet crematorium and columbarium, Mandai Pets Sanctuary.

Health & Wellness 130

Health & Wellness Finance Accessories Fulfillment 130

Retail Focus

JANUARY 19, 2023

For over thirty years, Jeroboams have been at the heart of some of London’s oldest neighbourhoods; offering a wealth of experience in fine wines, as well as beers, spirits, charcuterie and cheeses. Just last month, Impact Retail designed and implemented a beautiful retail identity for the Jeroboams Wimbledon store. Launching mid-December, the revamped store kicked off the festive season but the brand have big plans for the years ahead including innovative wine tasting and insight into investment

Location 130

Location Promotions Customer Experience Shopping 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JANUARY 19, 2023

Former Coles exec becomes new Cashrewards CEO By Aron Lewin Cashrewards has appointed former Flybuys and Coles senior executive Anthony Seymour-Walsh as its new CEO. Most recently the chief commercial officer at Flybuys, Seymour-Walsh was reported to be responsible for the brand’s loyalty offer, which oversaw partner relationships, rewards, and digital marketing.

Payment Services 130

Payment Services Wholesale Finance Apparel 130

Retail Wire

JANUARY 19, 2023

The average shrink rate as a percentage of retail sales was 1.4 percent in 2021, down from 1.6 percent in 2020, based on National Retail Federation figures. Retailers have pointed to a rise in organized retail crime as a prime driver of shrinkage in the U.S.

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Shrinkage 130

Inside Retail

JANUARY 19, 2023

If you work for an organisation that believes diversity can increase organisational performance and employee well-being, we have a secret to share with you: despite what is commonly espoused about diversity, very few organisations have actually achieved benefits through current diversity approaches. There is no question that diversity and accessibility in the workplace has value — diverse workplaces are more welcoming, more productive and have better retention of employees.

Management 130

Management ATS 130

Retail Wire

JANUARY 19, 2023

Retail sales fell 1.1 in December and one percent in November, but online sales were up, according to a variety of sources. Jim Monkmeyer, president of transportation for DHL Supply Chain, North America, said, “E-commerce is continuing to boom.” Mr. Monkmeyer pointed to food and high-end consumer products and spirits among fast-growing categories online.

Consumer 130

Consumer 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JANUARY 19, 2023

Recent years have seen rapidly evolving changes in all areas of consumer behaviour and there is little doubt it will continue in terms of the products and services that people want, who they want them from, and where and when they want to access them. While recent shifts have been driven by management of the pandemic – from isolation to suppression, then immunisation – consumer behaviour is now being impacted by the twin effects of ‘Covid-19 normality’ and rampant inflation.

Consumer 130

Consumer Shopping Outdoor Fashion 130

Retail Wire

JANUARY 19, 2023

Amazon.com has informed customers that it will end its AmazonSmile charity program through which the company donates a percentage of sales on eligible products to organizations selected by customers. “After almost a decade, the program has not grown to create the impact that we had originally hoped,” the company said in a statement. “With so many eligible organizations — more than 1 million globally — our ability to have an impact was often spread too thin.

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Inside Retail

JANUARY 19, 2023

Global plus-size fashion retailer City Chic is gearing up for a loss in its December half earnings as “volatile” demand has led to poor sales. In a trading update based on unaudited accounts for the period to January 1, the business recorded a sales decline of 8 per cent to $168.6 million. Online sales fell 21 per cent. An underlying EBITDA loss of between $2.5 million to $4 million is also likely due to reduced revenue and higher fulfilment costs.

Promotions 130

Promotions Fulfillment Fashion Accounting 130

Retail Wire

JANUARY 19, 2023

Procter & Gamble reported a six percent decline in volume and a one percent drop in net sales in the last quarter after instituting price hikes of 10 percent on average on such brands as Gillette and Pampers.

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100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

JANUARY 19, 2023

Chinese fashion retailer Shein is in talks to raise up to US$3 billion at a reduced valuation of $64 billion, the Financial Times reported on Wednesday, citing people with knowledge of the negotiations. The latest valuation would be nearly 36 per cent less than the $100 billion the company was reportedly valued at in a funding round last year. Big tech and growth stocks bore the brunt of a prolonged rout last year, worsened by aggressive interest rate hikes that sent the tech-heavy Nasdaq Compos

ATS 130

ATS Fashion Planning Marketing 130

Retail Wire

JANUARY 19, 2023

Many bar owners and operators already dealing with challenges from the economy and the normal letdown that follows the holiday season are having to contend with patrons who are refraining from drinking alcoholic beverages as a result of Dry January.

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Dezeen

JANUARY 19, 2023

Creative studio Spacemen looked to biophilic design principles to construct a tree-like installation covered in moss, which forms the centrepiece of a flagship outlet for luxury leather brand Braun Büffel in Malaysia. Described by Shanghai-based Spacemen as a store that straddles an art gallery and a laboratory, the studio wanted to create an interior that would attract a younger audience and serve as "an abstract oasis" in Putrajaya's IOI Mall.

ATS 121

ATS Boutique Shopping 121

Retail Wire

JANUARY 19, 2023

Apple will introduce new devices with functionality for the smart home market, such as a new, faster TV set-top box, smart displays and standalone devices. The tech giant recently relaunched its larger HomePod speaker.

Marketing 100

Marketing Planning 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

JANUARY 19, 2023

Secondhand goods present retailers with a lucrative sales opportunity at an uncertain time for the industry, according to several presenters.

ATS 124

ATS 124

Retail Wire

JANUARY 19, 2023

Guitar Center, which began moving its data to the cloud in March, is going all-in as it seeks to support its in-store and online operations. The musical instrument chain plans to roll out mobile devices to its 13,000 store associates this year.

Planning 100

Planning 100

VMS

JANUARY 19, 2023

C-A-L Ranch Stores (Idaho Falls, Idaho) and Coastal Farm & Home (Albany, Ore.) have merged , creating a 54-unit farm-and-ranch retailer in the Western U.S. Terms of the deal were not disclosed. Nolan Capital (Hermosa Beach, Calif.), Coastal’s current majority partner, will retain a majority stake in the combined business. “There are great synergies between the two companies,” said Tom Yearsley, CEO of C-A-L Ranch and the newly combined company.

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Location 102

Retail Wire

JANUARY 19, 2023

Thousands of technology workers have hit the job market as a result of large-scale layoffs, making the job hunt more challenging.

Marketing 100

Marketing 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Talking Retail

JANUARY 19, 2023

Analysis from IRI’s data (from actual sales of FMCG products across Europe) for the year ended August 2022 reveals new trends across the global water category. Value sales in water-based drinks (excluding tea, coffee, juices & nectars and water additives) in Europe – has grown by circa 9% in 2022 on inflationary trends. It is.

ATS 101

ATS 101

Hunton Andrews Kurth

JANUARY 19, 2023

The FTC announced an enforcement action against Instant Brands LLC, manufacturer of Pyrex-brand products, for allegedly marketing certain glass measuring cups as “Made in USA” and “American as Apple Pie” while importing those products from China. A proposed consent order would require Instant Brands to pay a monetary judgment of $129,416 and comply with the agency’s requirements for marketing a product as made or assembled in the United States.

Fulfillment 98

Fulfillment Marketing Consumer Advertising 98

Mass Relators

JANUARY 19, 2023

WEST DES MOINES, Iowa — Hy-Vee Inc. has never been afraid to try new things, and the past year and a half the retailer has seen a parade of fresh ideas, products and services that have helped the company extend its reach, address changing customer needs and grow its business. A few highlights: • In June 2021, the retailer launched Hy-Vee Financial Services, fueled by its Midwest Heritage bank subsidiary, offering customers everything from checking and savings accounts to home mortgages and auto

Beauty and Health 97

Beauty and Health Shipping Planning Kiosk 97

VMS

JANUARY 19, 2023

U.S. retail and food services sales for December 2022 were $677.1 billion, down 1.1 percent from the previous month, but up 6 percent from December 2021, according to the latest report from the U.S. Census Bureau. The bureau also found that retail sales for 2022 were up 9.2 percent from 2021. “Even when adjusting for inflation, which was roughly flat month-over-month in December, sales dropped,” Principal Economist Eric Lundh of the nonprofit think-tank The Conference Board wrote in his analysis

Consumer 97

Consumer 97

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Planning