Wed.Jun 15, 2022

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Reports: Microsoft’s Bing Quietly Launches Marketplace in Bid to Compete with Google Shopping

Retail TouchPoints

Microsoft it is reportedly testing out a new retail marketplace in the U.S. on its Bing search engine, according to multiple news outlets. Called “Buy Direct,” the third-party marketplace is being integrated into Bing’s existing ecommerce experience, Start Shopping, where consumers can find products and are then directed to a retailer’s website to make the purchase.

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Despicable Discs Minion pop-up is coming to Carnaby

Retail Focus

Shaftesbury has announced the opening of Minions: The Rise of Gru Record store at 19/21 Foubert’s Place. The vinyl pop-up brings a 70’s explosion back to Carnaby to celebrate the release of Illumination’s Minions: The Rise of Gru. Dubbed Despicable Discs, the one-stop vinyl swap shop will see visitors exchange their own records for groovy gems from the 1950s, ’60s and ’70s, with all records donated to Oxfam.

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IKEA to Further Scale Down Retailing and Operations in Russia and Belarus

Retail TouchPoints

In response to the ongoing conflict in Ukraine, the Inter IKEA Group and Ingka Group , the holding company that controls the home goods retailer’s stores, shared that IKEA operations in Russia and Belarus will continue to scale down after an initial pause in March. Citing the war as a “human tragedy,” in addition to noting the impact of supply chain challenges, the companies shared their belief that a resolution is not foreseeable at the moment and are taking the following steps in response: Con

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The Reject Shop names its new CEO

Inside Retail

The Reject Shop has tapped a former senior Bunnings and Officeworks executive as its new CEO. Phil Bishop (LinkedIn). Phil Bishop, who was most recently director of merchandise & marketing at Bunnings, also served as COO at Officeworks. His retail career started 30 years ago as a people greeter in a Target store. He will take over from Andre Reich who resigned suddenly in April, leading to the interim appointment of CFO Clinton Cahn to the role.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

The chatter of the store “being dead” is evolving from belief that the physical store is fading amid the shift to digital, to seeing that it’s the role of the store that is changing — and a vital one at that. Still, many retailers are opening fewer and often smaller stores with increasing expectations for top-notch experiences. So how then do retailers balance the reduction of footprints with heightened CX?

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Supermarket advertising with POP marketing

Tokinomo

When you walk into the supermarket, what makes you choose a bottle of pasta sauce over another one? Or a box of cereal over another brand? It's not just the price—it's the marketing. Marketing is how brands convince us that their pasta sauce tastes better, or that their cereal is healthier than all the others.

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Miele launches new experience centre at Touchwood shopping centre

Retail Focus

Miele has selected Touchwood shopping centre in Solihull as the location for its latest store. The German premium domestic appliance manufacturer has taken 2,000 sq ft on a new ten-year lease. The store takes the form of an ‘Experience Centre’ showcasing Miele’s most popular and sustainable appliances, and opened this week following a high-quality fit-out.

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Report: Forever 21 Will Reestablish  Physical Presence in China With a New Store

Retail TouchPoints

Forever 21 will expand its presence in China with a physical store slated to open later in June 2022, according to a WeChat post seen by Reuters. The store is slated for the Jingjiang Impression City shopping center in Taizhou, a city located near Shanghai. The fast fashion retailer initially re-entered China for the third time in August 2021 through online platforms Vipshop and Pinduoduo.

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Loupe launches its flagship boutique at centre:mk in Milton Keynes

Retail Focus

Beaverbrooks, the 103-year-old family-owned jewellers with 71 stores nationwide, is expanding its portfolio with the launch of a new carefully curated concept luxury diamond, jewellery and watch brand – Loupe, which opened the doors of its highly anticipated flagship boutique on Thursday 9 th June 2022 at centre:mk in Milton Keynes. Set across 7,345 sqft, Loupe Milton Keynes will feature a dedicated showroom for prestigious watch brand, ROLEX.

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5 Ways Food Stores are Leading in Experience Innovation

Retail TouchPoints

Food shopping is a highly personal, and sometimes emotional, experience. For some, food aligns directly with their beliefs; for others, it’s a strong connection to their culture and upbringing. And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Tessuti signs to Victoria Square for Northern Ireland debut

Retail Focus

Tessuti, the modern premium fashion store which is part of the JD Sports Group, has signed for a 12,900 sq ft store in Victoria Square. It will be moving into a prime location at the William Street entrance to the scheme. The new regional flagship store is set to open in quarter four of this year. Tessuti will be stocked with designer collections from an iconic brand mix across menswear, womenswear and childrenswear and will incorporate the new signature interior which will provide Belfast consu

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Inside Citizen Wolf’s bold vision to reengineer the fashion industry

Inside Retail

Citizen Wolf is on a mission to solve overproduction in the fashion industry by making custom-fit clothing on-demand. It aims to operate ‘micro factories’ around the world that use local fabrics and labour to fulfil orders, and it recently launched an equity crowdfunding campaign to help it take the first step towards achieving this goal.

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Harrods launch fifth standalone H beauty in Gateshead

Retail Focus

Harrods has opened H beauty Gateshead, the brand’s fifth standalone beauty store in the UK, located in the Metrocentre. The 30,203 sq.ft. space brings together a diverse portfolio of must-have products and exceptional services from an array of beauty brands for customers to enjoy. The store has been designed as an experiential playground, where beauty novices and experts alike can discover some of the industry’s most forward-thinking and vibrant brands as well as stock up on their forever-favou

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“Out of touch with reality”: Minimum wage increase splits industry

Inside Retail

The Fair Work Commission’s decision on Wednesday to increase the minimum wage has been met with a mix of celebration and frustration within the retail industry. Workers are set to see some pressure taken off of their own finances and put back onto businesses, with a 5.2 per cent increase to the minimum wage coming into effect on July 1. And, though hospitality and tourism will not need to pass on the increased pay rate until October, unlike prior years , the retail industry will not benefit from

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Driverless cars are tied to crashes

Retail Wire

The National Highway Traffic Safety Administration figures show that there were 392 car crashes involving fully and partially autonomous vehicles during the period from July 1, 2021, to May 15, 2022. Teslas operating on autopilot were involved in 273 crashes.

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The future of the metaverse: Do we really need to ‘NFT’ everything?

Inside Retail

In this day and age, companies are faced with a multitude of options when it comes to the online space. Most companies have an online presence with websites, e-commerce platforms and the like. But when it comes to the metaverse, terms like blockchain, web3.0 and NFTs are quickly becoming buzzwords. “Blockchain is becoming the new norm, and people need to embrace it.

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Retail sales pulled back in May

Retail Wire

Retail sales, excluding gas, fell 0.7 percent in May from April. Many are predicting economic growth to slow as inflation cuts into consumers’ ability to pay for goods. “We’re in a little bit of a watershed in terms of what’s going to happen to the economy,” said Craig Johnson, president of Customer Growth Partners. “The American consumer — she’s very resilient, but she’s not infinitely resilient.”.

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Ikea Germany and Infarm create instore herb gardens

Inside Retail

Ikea has partnered with Infarm to grow three instore herb gardens in Germany as the demand for sustainable products is growing locally. The collaboration aims to motivate Ikea employees and customers to live healthier, more sustainable lives. Customers visiting Ikea Kaarst, Ikea Duisburg, and Ikea Munich-Eching can see Infarm herbs such as dill, curly parsley, and Italian basil growing in modular, in-store vertical farms.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Cisco Product Innovations for a Wireless First World with Wi-Fi 6 and 6E

Cisco Retail

The advent of Wi-Fi has been a global success story. Today it is the world’s most used wireless communications technology, thanks to its many features, high performance, ease of use, and cost-efficiency. It complements private 5G wireless networks, enabling an array of high throughput, low latency applications—from virtual and augmented reality (VR/AR) to 4k video.

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Stew Leonard’s sued over ‘systemic racial, sexual, religious and ageist discriminatory practices’

Retail Wire

Former longtime employee Robert Crosby Jr. has filed a federal lawsuit against Stew Leonard’s and its CEO Stew Leonard Jr. for terminating his job after he contracted COVID-19. Mr. Cosby, a former loss prevention manager for the company, alleges that the company and its CEO engaged in “systemic racial, sexual, religious and ageist discriminatory practices.

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Security resilience: 4 ways to achieve company-wide buy-in

Cisco Retail

There are some very tough questions I’ve come across in my time. How does one walk into Mordor, if not simply? Why isn’t there a special name for the tops of your feet? (Credit to Lily Tomlin for that one.). For a security leader, the toughest questions are often around security buy-in: How do you achieve active support across the organization for building resilience?

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Starbucks managers say unionization could threaten transgender benefits

Retail Wire

Baristas working at Starbucks in several states claim that managers have said that the company’s transgender-inclusive healthcare benefits could end if stores continue to vote for union representation. Starbucks has denied the allegations. “We are not threatening our partners with the loss of benefits if they join a union,” spokesperson Reggie Borges said.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Types of Cryptocurrencies

Small Biz Trends

There are many different types of cryptocurrencies. In this article, we will discuss the most popular types. Each type has its own unique features and benefits. How do you know which type is right for you? This guide will give you some tips on how to choose the right type of cryptocurrency, along with how to accept this digital currency as payment. How Many Different Cryptocurrency Types are there?

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Casey’s General Stores raises pizza prices

Retail Wire

The Casey’s General Stores convenience store chain is known for its gas station pizza. Rising costs, however, mean that Iowans and others who love Casey’s slices will have to pay more to purchase the cheesy delight. The retailer recently raised the price for a slice to $2.99, up from $2.56.

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All-In-One Financial Services? Vietnam’s MoMo Has a Super-App for That

Nvidia

For younger generations, paper bills, loan forms and even cash might as well be in a museum. Smartphones in hand, their financial services largely take place online. The financial-technology companies that serve them are in a race to develop AI that can make sense of the vast amount of data the companies collect — both to provide better customer service and to improve their own backend operations.

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SpartanNash closes on deal for Shop-N-Save Food Center stores

Retail Wire

SpartanNash has acquired three Shop-N-Save Food Center stores in Michigan. Plans call for the three locations to be rebranded under SpartanNash’s Family Fare banner. “Shop-N-Save has been a successful family-owned and operated business for decades, and we are honored that the DeVries family is entrusting SpartanNash to build upon their legacy and bring new offerings to its team members and grocery shoppers,” SpartanNash president and CEO Tony Sarsam said.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Adidas sues Nike for alleged patent infringement, targets mobile applications

Retail Dive

Adding to the legal battles between the two retailers, the latest suit targets Nike Run Club, Nike Training Club and the SNKRS app.

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Apollo Funds adding Cardenas Markets to its specialty grocer portfolio

Retail Wire

Apollo Funds has reached a deal with KKR to acquire Cardenas Market, a grocery chain serving Hispanic consumers. Apollo plans to add Cardenas to a portfolio that includes Tony’s Fresh Market, a specialty grocer in Chicago. Both companies will continue to operate under their own banners and management. Cardenas CEO Doug Sanders will become CEO of the combined company.

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Elevating Training and Onboarding Effectiveness for New Employees

Theatro

Retailers have long struggled with high attrition rates and the constant burden of hiring and assimilating new employees. With many in the industry acknowledging an average cost of over $2,500 per employee to onboard and train new hires, it can take weeks or even months to recover from these investments before seeing an impact on productivity. That’s why Theatro has designed a cost-effective solution to streamline training and onboarding efforts, allowing new team members to become valuab

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H&M posts big quarterly sales gain

Retail Wire

H&M posted an adjusted 12 percent year-over-year increase in sales between March and May, but the chain’s profit margins remained under pressure from external factors, including high costs connected to supply chain operations.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.