Fri.Mar 31, 2023

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Top Wish Execs Share Plan for Winning Back Consumers, Beginning with ‘Wishmas’

Retail TouchPoints

When Wish debuted in 2010 it took the U.S. by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. Now, 12 years later, the similarly meteoric rise of apps like Shein and Temu has proven there’s still demand for Wish’s original proposition.

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Appliance bidding platform Ineda aims to put consumers in control

Inside Retail

Online bidding platform Ineda, has released an updated version of its marketplace, offering consumers somewhere to offer manufacturers and retailers a bid on electronics and appliances. According to Ineda, the new Marketplace is created to bring a “people’s market” to assist Australian consumers in saving hundreds – or even thousands – of dollars on daily purchases including appliances, white goods, and other items.

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Reports: Amazon Faces a 6-Day Worker Strike in April and a Class Action Lawsuit in the UK

Retail TouchPoints

Amazon associates at a UK warehouse reportedly plan to strike for six days in April in a dispute over pay, according to Reuters. Additionally, the retailer is reportedly facing a $1 billion class action lawsuit that claims its Buy Box has been used to direct sales to its own products rather than help shoppers find the best deal, according to CNBC. The GMB trade union has announced that more than 560 workers in Coventry will walk out from April 16 through 18, then again from April 21 through 23,

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size? expands across the Midlands with three brand-new stores opening on Monday

Retail Focus

Street-fashion retailer size? is opening three new concept stores across the Midlands on Monday 3 rd April. These three new stores represent the expansion of size? following successful store openings in Liverpool and Stockholm in 2022, which align with the retailer’s design direction of paying homage to the history and architecture of the local areas.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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BoF: Sephora to Continue its Retail Expansion in an Unexpected Place — Zappos

Retail TouchPoints

Sephora plans to begin selling its beauty products on online footwear site Zappos , according to the Business of Fashion , which cites a webinar in which Sephora executives spoke about the new partnership. Neither Sephora nor Zappos has yet released a formal announcement about the deal. Zappos has been steadily expanding beyond its footwear roots into fashion and accessories for several years, but beauty remains relatively untouched by the Amazon-owned ecommerce platform.

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Polestar chooses Cribbs Mall as the location for its first showroom in the South West

Retail Focus

Polestar, the electric car manufacturer, has agreed to lease a 2,495 sq ft unit on a 10-year lease at Cribbs Mall, Bristol. The site will be its first in the South West and its fifth in the UK, as it seeks to continue its expansion and encourage more people to choose electric vehicles. The new Polestar showroom, named Polestar Cribbs, will feature its range of electric cars including the sports car/grand tourer Polestar 1, the compact executive car Polestar 2 and the recently launched mid-size l

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Peanuts, Cracker Jacks and other foods are more expensive at the old ballgame

Retail Wire

Food prices are going up at ballparks across America, according to Sodexo Live CEO Belinda Oakley. “It doesn’t matter what industry you’re in, everybody is noticing prices going up, and scarcity being an issue in certain product lines,” she said. “Of course, we were no exception to that.

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The RealReal Upgrades Seller Experience in Bid to Bring in More Big-Ticket Items

Retail TouchPoints

As part of its ongoing effort to build a more efficient organization and reach profitability by early 2024, luxury resale platform The RealReal has revamped its seller experience. Called “RealService,” the enhanced concierge-style service offers sellers a more personalized experience that is, in part, a bid by the platform to secure more high-value inventory.

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Kroger slows rollout of automated warehouses

Retail Wire

Kroger remains committed to opening automated warehouses with Ocado even though it has only opened or planned 16 of the 20 it said it planned to open. “They expect to have loads of these warehouses. But when you do something new, you need to make it work really well before you scale it up massively,” said Ocado CEO Tim Steiner.

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True Religion Expands into China on Multiple Fronts

Retail TouchPoints

True Religion has partnered with Aurorae Group, owner of Evisu Group , for its long-planned expansion into China. Key elements include opening 65 freestanding and shop-in-shop stores by 2026 and offering its jeans and sportswear on China’s major ecommerce marketplaces. A license agreement with Aurorae Group will cover both existing products and new ones developed specifically for the Chinese market, which is expected to represent 10% of True Religion’s global brand volume by 2026.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Starbucks’ investors want to know about its anti-union efforts

Retail Wire

Shareholders at Starbucks’ Annual Meeting voted to approve a proposal to have the board “commission and oversee an independent, third-party assessment of Starbucks’ adherence to its stated commitment to workers’ freedom of association and collective bargaining rights.” The proposal is non-binding but could spur repercussions from shareholders should the board choose to ignore it. “I think it’s pretty clear at this point that a majority of Starbucks inves

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Surrealist inspired window displays mark the opening of Swaine’s largest flagship store on New Bond Street

Retail Focus

Luxury goods brand Swaine has opened its largest store on New Bond Street , marking its most significant rebrand in 273 years. The new flagship store, spanning 7,000 square feet, boasts a ground floor and mezzanine level, showcasing Swaine’s extensive range of men’s and women’s leather goods and luggage, Herbert Johnson hats, and Brigg umbrellas. The 19th-century building is designed by architectural firms Malherbe Paris and Atelier Architecture and Design, with a “Rain Room” displaying Swaine’s

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Popeyes puts frosted strawberry biscuits on the menu

Retail Wire

Popeyes has added $1.79 strawberry biscuits to the menu with price breaks for two ($2.99) and three ($5.39). “The perfect combination of our classic, buttery biscuits and the flavor of ripe, fruity strawberries, Strawberry Biscuits offer a delicious touch of sweetness to any meal,” said Amy Alarcon, Popeyes’ president of culinary innovation.

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J.C. Penney, Sports Illustrated unveil swimwear collections

Retail Dive

The partnership builds on last year’s apparel collection from the two Authentic Brands Group-owned entities, as both seek to burnish their brands.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Ad spending to increase despite economic uncertainty

Retail Wire

U.S. advertising revenues are expected to grow 3.4 percent to $326 billion this year, according to Magna, which expects buying to pick up during the second half of 2023. “We were always expecting more slowdown in ’23 with tepid macroeconomic expectations. Now, three months later, we see that the economic signals are actually not so bad—and some of them are improved if we compare to three months ago,” said Vincent Létang, executive vice president of Magna and author of the report.

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Nordstrom Leaves Canada, 9 Reasons Why

Indigo 9 Digital

By Tricia McKinnon Another one bites the dust. On March 2, 2023 Nordstrom announced it is leaving Canada. It joins a slew of American retailers that came to Canada but decided not to stay. The most famous exit of all time is when Target abandoned 133 stores in 2015 after failing to make the model work after only two years in Canada. So the question is, is it us or is it them?

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Remote worker numbers are hard to pin down

Retail Wire

The Labor Department last week said that 72.5 percent of businesses reported that their employees rarely or never worked remotely last year, nearing the pre-pandemic level of 76.7 percent. Other research, however, shows that more Americans are working from home on a full- or part-time basis. “I see this survey as an outlier and not the most reliable measure,” said Adam Ozimek, chief economist of the Economic Innovation Group.

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Using the Power of API-led Ecosystems to Unlock Sustainability 

Mulesoft

Let's explore the APIs contributions to reducing resource waste through viable integration and outlines several concrete actions organizations can take to achieve a green, composable future. The post Using the Power of API-led Ecosystems to Unlock Sustainability first appeared on MuleSoft Blog.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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British court dismisses AutoStore’s patent infringement suit against Ocado

Retail Wire

A British court ruled that Ocado did not infringe on two of AutoStore’s warehouse technology patents. AutoStore initially claimed in 2020 that Ocado infringed on six patents. Four of those were invalidated or withdrawn before the London case. “Our fulfillment centres can freely operate in light of this judgment,” said an Ocado spokesperson.

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Bed Bath & Beyond again warns of bankruptcy as it seeks to sell $300M in stock

Retail Dive

The retailer terminated an earlier deal with Hudson Bay Capital Management that sought to raise over $1 billion.

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Bed Bath & Beyond needs to sell $300 million in shares to avoid bankruptcy

Retail Wire

Bed Bath & Beyond’s shares are currently selling for 80 cents apiece. The retailer says it needs to raise $300 million in a stock sale to avoid filing for bankruptcy. Bed Bath & Beyond says it will repay its credit facility and buy merchandise to sell in its stores if it successfully raises the funds it needs.

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E-commerce deal count, value dropped in 2022: report

Retail Dive

The industry was impacted by increased macroeconomic pressures, but PitchBook found growth opportunities in buy now, pay later and re-commerce.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Announcing Anypoint Flex Gateway 1.4.0

Mulesoft

MuleSoft is excited to announce the general availability of Anypoint Flex Gateway 1.4.0. Anypoint Flex gateway is a part of MuleSoft’s vision to provide Universal API management to any API. This release helps your organization get closer to securely working with any API built and deployed anywhere. The post Announcing Anypoint Flex Gateway 1.4.0 first appeared on MuleSoft Blog.

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Under Armour names Steph Curry president of Curry Brand in expanded partnership

Retail Dive

As part of the deal, Curry’s influence at the brand will now expand to include golf, women’s, youth and sportstyle categories.

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Never, Ever Retreat From Globalization

LS Retail

©iStock/AvigatorPhotographer Eswar Prasad, a professor of trade policy at Cornell University’s Dyson School and the author of, most recently, The Future of Money, pens an essay for Foreign Policy on how the world will regret its retreat from globalization. As countries retreat from globalization and begin to look increasingly inward, there could be wide-ranging implications for both economic and geopolitical stability.

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Retail Software for Small Businesses: What It Is and What You Need

Shopify

From inventory management to payment processing, retail software can help you optimize every aspect of your business.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Build-A-Bear hires new chief marketer

Retail Dive

Julia Fitzgerald is taking on the role after the company delivered its most profitable year in its history.

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Megatrend sustainability at Christmasworld

A1 Retail

Image: Messe Frankfurt/Pietro Sutera. Sustainability is increasingly becoming an important theme in festive decorations. From 3 rd to 7 th February, Christmasworld offered the tried and tested Special Interest Ethical Style for the first time this year. With “Ethical Style by Christmasworld”, the focus was on sustainability-oriented exhibitors and their products – interested trade buyers thus quickly found the suppliers relevant to them.

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The Weekly Closeout: Apple introduces a pay later option and Walmart gives early access to Oreos

Retail Dive

An initial verison of a BNPL service was introduced by Apple, while Walmart+ members get early access to the cookie brand’s new Blackout Cake flavor.

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Electric car brand plugs into Cribbs Mall in Bristol

A1 Retail

Swedish electric car brand Polestar has selected Cribbs Mall in Bristol as its first space in the South West The letting follows a run of leasing activity across the shopping centre Cribbs Mall is delighted to announce the arrival of electric car manufacturer Polestar who have agreed to lease a 2,495 sq ft unit on a 10-year lease. Polestar’s new space at Cribbs Mall will be its first in the South West and its fifth in the UK, as it looks to continue its expansion and encourage more people to cho

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.