Retail TouchPoints

DECEMBER 1, 2020

Kohl’s will put Sephora in charge of both its physical and digital beauty departments as part of a new long-term strategic partnership. The first 200 “Sephora at Kohl’s” in-store shops are slated to open in fall 2021, and the Kohls.com beauty assortment will exclusively showcase Sephora product offerings beginning at the same time. The shops will be designed as fully immersive premium beauty destinations, measuring approximately 2,500 square feet and prominently located at the front of the stor

Shopping 202

Shopping Department Stores Location Returns 202

Hello Small Shop

DECEMBER 1, 2020

Businesses across the country are sitting in limbo as the coronavirus pandemic continues to wreak havoc on the economy. While some businesses remain closed, others are struggling with lost sales and slow traffic after reopening. As small businesses struggle to survive, many entrepreneurs are wondering if there’s any way forward — or if they’re doomed to join the thousands of small businesses that have permanently closed their doors.

Promotions 145

Promotions Consumer Shopping 145

Retail TouchPoints

DECEMBER 1, 2020

Best Buy is doubling down on its commitment to ecommerce with a new four-store pilot that will reduce the shoppable area so that these stores can better operate as fulfillment hubs. Four Minneapolis locations will reduce their shoppable square footage to approximately 15,000 square feet , down from an average of 27,000 square feet , focusing on a limited number of SKUs from its most popular items and categories.

Fulfillment 161

Fulfillment Shipping Location Accounting 161

Retail Adventures

DECEMBER 1, 2020

We’re down to the wire! You continue to fight the effect COVID-19 has had on you, your business, your customers and your staff. You have closed your store, reopened, pivoted 27 times, and have figured out new ways to grow sales and to get product to your customers. You deserve a break. But not just yet. We have assembled five strategic actions you can take right now to help you get a bigger share of the holiday sales pie.

Markdowns 98

Markdowns Cross Merchandising Promotions Shopping 98

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Wiser

DECEMBER 1, 2020

Over the last few decades the number of products landing on the shelves of major retailers skyrocketed. Every category of product suddenly had multiple, similar competing products. This gave consumers more choices, but it also dramatically increased the complexity of category management for retailers, who had to figure out how to best manage these growing categories.

Promotions 78

Promotions Visual Merchandising Marketing Management 78

Graff Retail

DECEMBER 1, 2020

How can we increase sales during COVID-19? I’ve been asked this over and over again by retailers. The answer is simple…it’s your staff! I recently talked about optimizing the sales floor experience before and during the COVID crisis on the Voice of Retail Podcast. Pre-COVID Retail Strategy We need to remember that pre-COVID, retail stores […].

52

52

Retail Technology Review

DECEMBER 1, 2020

Recent research conducted by YouGov on behalf of Manhattan Associates (supply chain and omnichannel commerce experts), shows that the fate of the Great British high street is not as bleak as some might have thought.

Returns 28

Returns 28

Retail TouchPoints

DECEMBER 1, 2020

While health and safety concerns and local restrictions have prompted many retail operators to expand their businesses to the curbside, the longer-term story behind that shift is as much about convenience. Retail has been using alternative shopping methods for years, including curbside pickup , lockers and drive-through windows; the pandemic has just accelerated that shift.

Payment Services 283

Payment Services Outdoor Location Shopping 283

Retail Technology Review

DECEMBER 1, 2020

Retail software vendor, Cegid, has that the Beaumanoir Group, the family-owned French fashion retail enterprises, has chosen its cloud-based unified commerce platform to equip the recently acquired apparel retail chain, La Halle, with some of the latest omnichannel and point-of-sale technologies.

Fashion 28

Fashion Point of Sale Apparel ATS 28

Retail TouchPoints

DECEMBER 1, 2020

To optimize engagement and long-term shopper loyalty, Price Chopper Supermarkets sought to develop a single view of its customer and personalize every single point of interaction across its Direct Mail, Weekly Flyer and Digital/Email programs. The grocery retailer — which operates across New York, Connecticut, Massachusetts, Vermont, Pennsylvania and New Hampshire under the Price Chopper , Market 32 and Market Bistro banners — partnered with experience personalization and customer engagement pla

Marketing 195

Marketing Supermarket Customer Experience 195

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Technology Review

DECEMBER 1, 2020

According to research released, almost half (43%) of UK shoppers will not miss any of the retail brands that have gone into administration since the pandemic began.

28

28