Retail TouchPoints

AUGUST 20, 2021

In the ecommerce realm, we’ve seen retail media networks emerge and accelerate. But industry experts believe that the real power of these media networks lies within the four walls of the store. During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

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Advertising Consumer Point of Sale Marketing 325

Retail Focus

AUGUST 20, 2021

Fashion retailer Mango has launched a new flagship store in London. The new space will be located at 223-235 Oxford Street, taking the total number of stores in the United Kingdom to 43. The aim is to create a functional, relaxed and welcoming space that promotes and simplifies the interaction between the customer and store staff, as well as improving the distribution of collections.

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Retail TouchPoints

AUGUST 20, 2021

Walmart is taking a swipe at Best Buy with the rollout of its new Tech Services offering, which includes 24/7 remote support, device repair and setup services, both in stores and in homes. Walmart originally began testing the program in select stores by offering both consumer electronics and technology services to its customers. Following a successful pilot, Walmart is now rolling out the offering nationally.

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Shipping Consumer Store Operations Customer Experience 279

Retail Wire

AUGUST 20, 2021

Rising prices have led a growing number of Americans to shop at dollar stores chains. Foot traffic at Dollar General, for example, is up over 30 percent. Executives at the chain said that they saw increases begin in March 2020 and they have continued since then.

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Shopping ATS 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Cisco Retail

AUGUST 20, 2021

Ten years ago today, August 20, 2011, Marc Andreessen, the co-founder of Netscape and an influential investor, published a pivotal story in the Wall Street Journal: Why Software is Eating the World (also reprinted on his venture capital firm’s Web site). It was a stake in the ground and a rallying cry. I’ve never forgotten that story and the impact it had on me.

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Management Finance ATS Consumer 143

Hyken

AUGUST 20, 2021

This week we feature an article by Ray?Blakney, CEO and co-founder of Live Lingua , a renowned online language learning platform. He writes about how companies can secure their current customers’ repeat business. Every entrepreneur knows how important repeat customer business is for the overall success of their enterprises. Rather than spending a ton of money on marketing to try to land new buyers, if you are able to secure loyal, lifelong customers, their repeat business will continually grow y

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Shipping Planning Marketing ATS 136

Retail Dive

AUGUST 20, 2021

With some metrics still tangled together, the now-separated brands still featured in each other's reports. But it's clear why they shouldn't be together.

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Retail Wire

AUGUST 20, 2021

Foot Locker reported adjusted earnings per share of $2.21 in the second quarter, compared to the $1.08 expected by analysts, on sales of $2.28 billion, which also exceed Wall Street forecasts.

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Retail Dive

AUGUST 20, 2021

The Postal Service didn't announce embargoes and volume redirections during the 2020 peak season early enough for mailers to adjust, the agency's inspector general said in an audit.

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Retail Wire

AUGUST 20, 2021

Brooklyn Nets star Kevin Durant has announced a partnership and sponsorship deal with Weedmaps, a legal cannabis site that guides users to local dispensaries in their state. “I think it’s far past time to address the stigmas around cannabis that still exist in the sports world as well as globally,” said Mr. Durant. “This partnership is going to help us continue to normalize those conversations, as well as create content, events, and a lot more through our Boardroom media

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Talking Retail

AUGUST 20, 2021

Nisa Retail’s chief operating officer has spoken of the “challenging operating conditions” the industry is facing as driver shortages, the impact of Covid and the “pingdemic” hit the supply chain. John McNeill says the recent combination of one-off factors “have cumulated to create an extraordinary environment the likes of which we have never seen before.

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ATS 111

Retail Wire

AUGUST 20, 2021

BJ’s Wholesale Club said that it achieved four percent comp sales growth during the second quarter as its club membership grew by three percent and its membership income was up 7.6 percent. “Our growth this quarter was driven primarily by record renewals. We continue to experience the highest rates of renewal on the largest class of members we have ever attracted.

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Wholesale ATS 100

Retail Dive

AUGUST 20, 2021

The company outlined more details on its acquisitions of WSS and Atmos, and provided an update on its wind down of Footaction stores.

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Retail Wire

AUGUST 20, 2021

Petco CEO Ron Coughlin said 87 percent of its online orders were fulfilled in stores in the second quarter helping the chain achieve gains on both its top and bottom lines. Mr. Coughlin said that fulfilling orders locally helps the pet products retailer get items to its customers more quickly and a lower cost than its online-only rivals.

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Fulfillment 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

AUGUST 20, 2021

The retailer collaborated with the luxury watchmaker for a furniture and housewares collection, and the famous green ogre is Supreme's new muse.

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Retail Wire

AUGUST 20, 2021

Suburban shoppers seem to have much less trepidation heading back to Macy’s stores while those in urban areas are more cautious. “There is definitely the different psychology with suburban and the urban customers right now,” Macy’s CEO Jeff Gennette said. The department store retailer reported that sales in suburban locations is above 2019 levels while those in urban centers continue to lag.

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Location Consumer Department Stores Shopping 100

Retail Dive

AUGUST 20, 2021

As Twitch's Official Apparel Partner, the brand will run a weekly segment around gaming, a five-part docuseries spotlighting streamers and merchandise.

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Apparel 113

Shopping Center

AUGUST 20, 2021

Wyoming, Mich. — 3 Gatos Brewery has opened its first location within Chateau Centre at 1760 44th St. in Wyoming, a southern suburb of Grand Rapids. At 3 Gatos Brewery, the food and beer are influenced by Brazilian and German… The post New Brewery Opens at Chateau Centre in Suburban Grand Rapids appeared first on Shopping Center Business.

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ATS Location Shopping 98

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

AUGUST 20, 2021

The retailer will provide mentorship and paid opportunities for participants, aged 14 to 22, interested in the future of retail.

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Shopping Center

AUGUST 20, 2021

Brooklyn Park, Minn. — Taco Bell is building a restaurant with a new drive-thru concept in Brooklyn Park, a suburb of Minneapolis. Construction is underway on the 3,000-square-foot, two-story restaurant. Completion is scheduled for summer 2022. Known as Defy, the… The post Taco Bell to Reinvent Drive-Thru Concept With Futuristic Restaurant in Suburban Minneapolis appeared first on Shopping Center Business.

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Shopping 98

Retail Geek

AUGUST 20, 2021

A weekly podcast with the latest e-commerce news and events. In episode 272 we break down the US Dept of Commerce July retail data, and Q2 E-Com data, look at Q2 earnings from Walmart, Target, Home Depot, and Lowes, and discuss a potential Amazon Department store concept. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ?

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Department Stores Apparel Drop-Shipping Shipping 98

Retail Times

AUGUST 20, 2021

Contactless spending is expected to account for almost half of all transactions by the end of 2022 (47%), as it becomes the most popular payment method for the first time, according to new research.

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Accounting 98

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

LS Retail

AUGUST 20, 2021

©iStock/fizkes Delivering on your promises is doing what you say you are going to do when you say you are going to do it. Every time you follow through on a commitment, small or large, you build trust. And if you go above and beyond, you make an even stronger impression. So, if you say you are going to email prices to your customer by tomorrow, try for today.

Shipping 98

Shipping 98

Retail Times

AUGUST 20, 2021

Zymurgorium, the creator of never-seen before gins and liqueurs, has teamed up with Beartown Brewery, an award-winning Cheshire based brewery, to produce a new powerhouse gin, The Cub.

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Retail Dive

AUGUST 20, 2021

But, as Amazon looms, the department store may not be prepared for the day the high-spending U.S. consumer settles down.

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Department Stores Consumer 120

Mulesoft

AUGUST 20, 2021

This past quarter the MuleSoft Community hosted over 135 Meetups, introduced a brand new MuleSoft Mentor program, and welcomed many new contributors. In this post, we’ll be sharing the top contributors this quarter — with quite a few new faces! Earning a feature in our Community Roundup is a great accomplishment and means these Ambassadors, Mentors, […].

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

365 Retail

AUGUST 20, 2021

Marks & Spencer has said its turnaround plan is working as the retailer upgraded its profit targets after strong food and clothing sales. Shares soared after the high street stalwart said it is on track to surpass the top end of its previous profit guidance of £300 million to £350 million for the year. M&S said it believes the performance provides “strong confirmation” that it has benefited from its Never the Same Again overhaul programme, which has seen the group axe dozens of stores.

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Planning Promotions Consumer Location 77

Retail Times

AUGUST 20, 2021

Amazon's plans to open several department-style stores across the US, offering consumers the chance to physically shop for clothing, household items, electronics, and other popular goods, will send ripples through the retail sector, says software specialist VAI.

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Department Stores Planning Consumer Shopping 76

Talking Retail

AUGUST 20, 2021

Retail sales volumes fell by 2.5% last month, the weakest performance since April, but remain well above pre-pandemic levels, according to new figures from the Office for National Statistics (ONS). Food sales declined by 1.5% during the month, compared with June, as more consumers were able to return to hospitality venues because of the easing. This story continues at New figures highlight ‘weak’ retail performance in July.

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Returns Consumer ATS 64

Retail Times

AUGUST 20, 2021

itsu – the Asian-inspired healthy food brand – is launching sriracha seaweed thins, continuing to meet consumer demand for adventurous, savoury snacks amidst a surge in popularity for condiments with spice and flavour. First to market, itsu is the #1 seaweed snacks brand in the UK (99% market share).

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Supermarket Marketing Consumer 59

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning