Mon.Dec 19, 2022

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Victoria’s Secret to introduce ‘store of the future’ concept in Melbourne

Inside Retail

Lingerie label Victoria’s Secret is set to launch its first Australian store-of-the-future retail concept on the ground level of the luxury shopping complex Emporium Melbourne this Wednesday. . The concept store will introduce a new design with a more open floor plan, brighter lighting, updated fitting rooms, a beauty bar, and soft touches throughout.

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Torrid Launches Resale Program as ThredUP’s First Plus-Size Partner

Retail TouchPoints

Torrid has entered the Resale-as-a-Service (RaaS) business to serve its size 10-to-30 customers, becoming resale platform ThredUP ’s first plus-size brand. The ThredUP RaaS platform allows brands to tap into its Clean Out program, which helps consumers clean out their closets for retailer credit. U.S. customers can print a prepaid shipping label from torrid.thredup.com, fill a shippable box with apparel, shoes and accessories from any brand and send it to ThredUP free of charge.

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Why health, fitness and beauty brands are getting real (and funny)

Inside Retail

Health, fitness and beauty. Put those three words together and they give aspiration, perfection and a number of other ideals that are impossible to live up to. A simple image search for health and fitness reveals screeds of bronzed, impossibly-toned bodies, paired with motivational slogans encouraging people to try harder, reach further, strive, dominate, or ‘just do it’.

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Grocery trends, holiday commercials, and Super Saturday - Weekly Snacks #37

Tokinomo

Holiday commercials. Macy is speechless. You know the moment when you give somebody you love a gift and hold your breath until they react? This is the essence of Macy’s Christmas commercial. A family is unwrapping gifts and when the mother thought they were done, her husband surprises her with the ultimate gift. We all held our breath waiting for her reaction.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Old dog, new tricks: Why Woolies invested in PetStock

Inside Retail

At the end of last week, supermarket giant Woolworths made a play at the pet world: dropping $586 million on PetStock owner Petspiration. The move will see Woolworths acquire 55 per cent of the business, and deepen its investment into the pet industry – having already launched its own online-only pet business Pet Culture in 2021. . Woolworths’ managing director and CEO Brad Banducci told investors the category is “highly complementary” to its existing food and everyday needs businesses, an

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Build-A-Bear Expands Metaverse Pawprint with Tycoon Game Launch

Retail TouchPoints

The lockdowns and store closures necessitated by the COVID-19 pandemic were particularly hard on experiential retailers like Build-A-Bear , with its signature bear-making experience a key part of in-person sales. However, the brand adapted to the changes in brick-and-mortar retail, in part by turning its stores into microfulfillment centers and also by bringing its signature bear-making experience online in November 2021.

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Amazon Faces Strikes in the UK and Germany as Workers Seek Higher Pay

Retail TouchPoints

Amazon is facing labor challenges outside the U.S. as workers at a Coventry, UK warehouse become the first in that country to take formal strike action, and German union Verdi is reportedly encouraging workers to undertake a rolling strike during the leadup to Christmas, according to Reuters. Employees at the Coventry warehouse, which is unionized under GMB , voted to walk out on a formal strike, likely in early 2023, in response to Amazon’s offer for a 50 pence per hour pay increase.

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An outdoor park and walking track: Inside Aeon’s latest mall in Cambodia

Inside Retail

Phnom Penh’s reputation as an up-and-coming retail hub took another stride forward on Thursday, 15 December, when Japanese retail and shopping centre giant Aeon staged a soft opening for its third mall in the Cambodian capital , in the southern district of Meanchey. The mall, on a 1.74 hectare site about eight kilometres from downtown Phnom Penh, is officially called Aeon Meanchey but is likely to be referred to on the street as Aeon 3, falling in line with the simplified local appellations of i

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Resellers vs. Retailers: How to Handle the Bot Problem

Retail TouchPoints

Have you ever had your eye on a limited-edition item from your favorite brand? Occasionally, brands will advertise special releases on items like sneakers or jackets, other times it can be furniture or a once-in-a-lifetime experience like VIP tickets to meet your favorite artist. Last Crumb even drops limited amounts of special-flavored cookies. . All of these retailers succeed by building hype around the launch, priming their loyal customers to place their order as soon as the product or servic

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How Salvos aims to break the stigma around secondhand Christmas gifts

Inside Retail

The tradition of gift-giving at Christmas drives billions of dollars in retail sales every year. In Australia alone, consumers are expected to spend $63.9 billion this festive season, according to Roy Morgan and Salesforce. But the reality is that the pressure to purchase meaningful items for dozens of friends and family members leads to millions of unwanted gifts being purchased each year – only to be thrown away.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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As inflation slogs on, the repo man is working overtime

Retail Wire

Car repossessions fell the early months of the pandemic because borrowers took advantage of stimulus checks and got more slack from sympathetic lenders, but the inflation of the last year has reversed the trend, sending repo rates to highs not seen since 2019. “These repossessions are occurring on people who could afford that $500 or $600 a month payment two years ago,” said Ivan Drury, director of insights at Edmunds, “but now everything else in their life is more expensive.”.

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L Catterton invests in plus-size fashion platform BloomChic

Inside Retail

LVMH-backed L Catterton has invested an undisclosed sum in a digital-first fashion and lifestyle platform for plus-size women BloomChic. The investment and partnership will help BloomChic scale up its operations and offerings. Founded last year, BloomChic makes fashion and lifestyle products more accessible for women sized 10-30, establishing itself as a brand that resonates with consumers who embrace female empowerment, body positivity, and social inclusion.

Fashion 130
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With shoppers returning to stores, retail CIOs turn to in-store tech upgrades

Retail Wire

Retail technology chiefs pushed their departments to ramp up e-commerce operations quickly during the pandemic in attempts to keep pace with the surge in online purchasing behavior, but now online sales are easing back. As in-store shopping levels normalize, retail CIOs are focusing their attention on in-store payment systems, in particular, as an area where the technology is failing to meet demand.

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“We are optimistic”: Heinemann Australia MD talks new store formats

Inside Retail

Dead time while transiting through Sydney Airport’s domestic terminal will soon be a thing of the past for keen shoppers. In partnership with the airport, high-end retailer Heinemann is set to launch a new shopping precinct in 2023 with a range of services that will target travellers and non-travellers alike. Set to launch in July 2023 – after the opening of the new luxury precinct at terminal one (T1) – Heinemann is pioneering the department store concept inside domestic terminal two (T2) and t

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Musk polls Twitter on his fate as CEO and is voted down

Retail Wire

Elon Musk, Twitter’s capricious CEO, launched a poll in his Twitter feed on Sunday asking, “Should I step down as head of Twitter? I will abide by the results of this poll.” As of this morning, after over 17.5 million votes, the poll is displaying “final results”: 57.5 percent – Yes; 42.5 percent – No. Musk has denied suggestions that he has a new CEO in mind for the job.

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Visitation Data now available in GapMaps Live

Inside Retail

Retailers who operate a franchise or multiple store networks can now access powerful insights on real-time human movement data to and from locations using authorised location data collected from mobile phones. Available in GapMaps Live , a powerful cloud-based mapping software used by more than 500 brands across 23 countries to support their network strategies and location intelligence planning, the provision of visitation data enables faster and more informed location decisions based on empiric

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Get This Ultimate Guide to Online Reviews Today

Small Biz Trends

Sponsored Post. Online reviews play a critical role in business. From everything like local restaurant choices, to hair salon decisions to online product purchases – it’s likely that the first thing you do is read the businesses online reviews. According to a recent study , the number of people who check online reviews first is as high as 77%.

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Rebel unveils health and well-being experience concept

Inside Retail

Sports retailer Rebel has opened an expanded store at Warringah Mall, seeking to provide customers with an enhanced shopping experience and to help them meet fitness goals. Customers can make an appointment at the new store to meet with fitness experts to discuss choosing products that help them meet their training goals, and there is a new yoga and pilates department featuring equipment, gear, and accessories.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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NYC moves put the kibosh on unlicensed weed shops

Retail Wire

Would-be merchants of cannabis and THC products in New York say they have been frustrated by the lengthy process and red tape involved in getting legal authorization to sell product. In the last year, many shops are brazenly selling product without licenses. Mayor Eric Adams has made moves to address what he sees as a potentially dangerous situation, forming a joint task force with the goal of killing any notion of a “Wild, Wild West of cannabis sales” in NYC.

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No one chooses to watch ads – but they do choose to join loyalty programs

Inside Retail

Let’s make something clear right out of the gate – today’s consumers hate ads. . They hate it when pop-ups literally pop up uninvited as they scroll through social media walls, when the so-called ‘shorts’ prevent them from watching new movie trailers on YouTube, when cookie-driven promos suggest buying things they read about by accident the other day… when ads feel like an invasion of privacy – showing that the algorithm has probably translated too much of their needs and

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Wall Street eyes earning reports from Fedex and Nike as key indicators

Retail Wire

The previous quarterly earnings reports from Fedex and Nike sent investors scurrying. News from the two companies this week are being seen as a preview of holiday season performance, which will not be fully evident until more retail industry companies report in the coming quarter.

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What to Do When Ransomware Strikes

Small Biz Trends

Ransomware attacks are on the rise. Even if you take the best security measures to prevent ransomware attacks, bad guys can successfully encrypt your files or lock your device. So, knowing what to do when ransomware strikes can keep you sorted when you see a ransom note on your device’s screen. This article will explain everything you should know to withstand (and recover) a ransomware attack.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Last-minute shoppers did their thing on Super Saturday

Retail Wire

It will take a while for the numbers to roll in, but anecdotal reports from around the country attest to brisk foot traffic on Super Saturday, the last best opportunity to grab gifts now that most delivery windows have closed for online purchases. At LA’s Westfield Culver City Mall on Saturday, shoppers were reportedly still circling the parking lots looking for spots at 9 pm.

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Four ways to help your small businesses this holiday season

Retail Dive

The holiday season is in full swing, and small retailers are aiming to attract last-minute shoppers. The good news is that spending should remain strong throughout December.

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Porch piracy is on the rise, hitting 260 million packages in 2022

Retail Wire

According to this year’s report from SafeWise, porch pirates nabbed an estimated $195 billion worth of merchandise from outside homes in 2022. That amounted to 260 million packages, up from 210 million last year. SafeWise reports that the top U.S. metro markets for porch piracy were: the San Francisco Bay Area, Seattle/Tacoma, Austin, Hartford/New Haven and the Sacramento/Stockton/Modesto area of California.

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H&M releases metaverse-inspired collection

Retail Dive

Encompassing both the physical and digital worlds, the launch will include augmented reality filters, a metaverse experience and real-life products.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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New York’s Mayor Adams seeks remedies to retail theft

Retail Wire

Mayor Adams put NYC business leaders (including representatives from Target and Starbucks) in a room with law enforcement officials on Friday to try to hash out solutions to rising retail crime rates in the city. Although details of the discussions have not been made public, the summit was said to have discussed the application of technology, surveillance and enhanced law enforcement partnerships.

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Is self-checkout worth the investment?

Retail Dive

While the tech can speed up shopping trips and let employees take on new tasks, it doesn’t come without its frustrations, experts say.

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SRS Brokers Sale of 143,081-Square-Foot Shopping Center in Metro Atlanta

Shopping Center

Marietta, Ga. — SRS’ Investment Properties Group has arranged the sale of Blackwell Plaza, a 143,081-square-foot shopping center located in Marietta, approximately 20 miles northwest of Atlanta. An entity doing business as RCG-Marietta VII LLC acquired the property from Stebri… The post SRS Brokers Sale of 143,081-Square-Foot Shopping Center in Metro Atlanta appeared first on Shopping Center Business.

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How small businesses are navigating the holiday season

Retail Dive

With the impact of the pandemic ongoing and inflation adding pressure, neighborhood stores are facing similar challenges as their big-box counterparts.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.