Inside Retail

JANUARY 17, 2022

With almost 25 per cent of trading days lost due to government mandated store closures, Kmart and Target have reduced trading hours while tackling stock shortages. In an ASX trading announcement on Monday, Wesfarmers mentioned that customer traffic in stores declined due to rising Covid cases in some states, while higher levels of staff shortages due to Covid in New South Wales and Victoria has also impacted the retailer’s ability to deliver stock to stores in demand.

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Management Shopping Department Stores ATS 246

Talking Retail

JANUARY 17, 2022

Nisa is to offer all its retailers Jisp’s augmented reality (AR) vouchering system, Scan & Save, after a successful pilot scheme. The trial for the cutting edge system involved 82,116 scans, 40,001 taps and 32,895 redemptions on Scan & Save branded AR vouchers from September to December. Participating retailers accumulated a combined discount redemption value.

ATS 129

ATS 129

Inside Retail

JANUARY 17, 2022

Your online checkout is an opportunity to give customers what they want, there and then. You’ve done the hard work by attracting them to your site and convincing them to hit the big ‘buy’ button. So it’s crucial not to fall at the final hurdle. The ability to accept, process, protect, and recover payments are four things every business should have top of mind.

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Payment Services Checkout ATS Customer Experience 130

Talking Retail

JANUARY 17, 2022

Wine brand Hardys is set to launch a TV campaign in partnership with ITV. The “Certainty” campaign will return to TV in March, supported by in-store activity, digital advertising and social media content. As well as a new advert, Hardys has a new partnership with online learning platform Learning With Experts, which will invite shoppers. This story continues at Hardy’s kicks off the new year with £3m TV campaign.

Advertising 119

Advertising Returns ATS 119

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

JANUARY 17, 2022

If the past few years have taught us anything, it’s that athleisure’s place in fashion is booming. What once were clothes to be worn almost exclusively in gyms and at-home workouts, the athleisure space has grown to be worth US$248 billion in 2020 according to Mordor Intelligence. As a result, traditional fashion brands from Burberry to Gucci are investing in the category, including most recently, French luxury house Dior.

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Fashion Apparel Planning Consumer 130

Talking Retail

JANUARY 17, 2022

Walkers is launching a campaign to “celebrate the nation’s love and appreciation for the famous range of crisps”. The “Britain’s Most Loved Crisps” campaign includes a multi-million pound TV advert and digital advertising. Fernando Kahane, senior marketing director for Walkers Snacks at brand owner PepsiCo, said: “We realise how much the nation has missed their.

Advertising 118

Advertising Marketing ATS 118

Talking Retail

JANUARY 17, 2022

Fanta has launched a global marketing campaign to celebrate “fun-loving and candid people who embody authenticity and don’t take themselves too seriously”. The “Colourful People” campaign includes a 30-second advert, supported by digital and social media content. Martin Attock, vice president of commercial development at Coca-Cola Europacific Partners GB, said: “Fanta has been enjoyed for.

Marketing 105

Marketing ATS 105

Inside Retail

JANUARY 17, 2022

The following four factors drive the transformation imperative for retail. Combined, they make innovation challenging but they do create openings for more agile, technologically adept organisations who are able to respond faster to market conditions and opportunities. Customer expectations (CX) of the experience that your business provides have shifted…significantly.

Payment Services 130

Payment Services Returns Advertising Consumer 130

Talking Retail

JANUARY 17, 2022

Weetabix is expanding its Oatibix range with a nutty variant. Oatibix Flakes Nutty Crunch will roll-out from 28 February in 450g packs, retailing at £3.29. The packs are an “HFSS-compliant addition to the range” and are “packed with honeycomb pieces, honey-coated corn flakes and caramelised nuts”. Oatibix is also set to launch a new pack. This story continues at Oatibix goes nuts with new addition.

ATS 105

ATS 105

Retail Times

JANUARY 17, 2022

SML, an end-to-end RFID specialist for brands around the globe, has announced today that it has released part two of its State of Retail Insight Report: Better Serving Customers Through Technology, finding that 43% of retailers believe enhanced stock level visibility would help them better serve customers and increase the overall customer experience.

Customer Experience 97

Customer Experience 97

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

A1 Retail

JANUARY 17, 2022

Pictured L-R: Laura Arthur Finance and Fund Raising Manager, Ania Jozwiak Mental Health and Wellbeing Trainer, Lyndsey Parry, Lakeside Village. Photo: Shaun Flannery/ shaunflanneryphotography.com. Doncaster mental health charity, Doncaster Mind, has been named as charity of the year for Lakeside Village Outlet Shopping for 2022. The local charity will benefit from fundraising at the centre throughout the year and support from the management team who work closely with the Doncaster Mind team to h

Finance 89

Finance Management Shopping ATS 89

VMS

JANUARY 17, 2022

LOS ANGELES – Jan. 16, 2022 – Robomart announced today that the company has been issued a patent (No. 11227270) for its innovative one-tap store-hailing and seamless checkout-free technology. The company, which is the world’s first store-hailing service, is revolutionizing the retail industry by delivering the fastest and most convenient shopping experience to consumers through its fleet of on-demand mobile stores.

Visual Merchandising 81

Visual Merchandising Checkout Fulfillment Consumer 81

LS Retail

JANUARY 17, 2022

©iStock/Ildar Abulkhanov What's affecting me, my clients, my colleagues and other global small business owners: Martin Luther King III wants no " empty promises. " Martin Luther King's 'I've Been to the Mountaintop' speech excerpts. Watch the 'Ice Moon' rise on Martin Luther King Jr. day. Quote of the week: "I look to a day when people will not be judged by the color of their skin, but by the content of their character." – Martin Luther King, Jr.

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Retail Times

JANUARY 17, 2022

A Welsh technology brand has emerged from the global pandemic, not only offering one of the most popular ways for retailers to connect with wholesalers virtually – but now, with a completely innovative way for them to sell direct to consumers inside the Metaverse.

Wholesale 75

Wholesale Shopping Consumer 75

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

365 Retail

JANUARY 17, 2022

bp and M&S have agreed to extend their convenience agreement until 2030, aiming to build on the success of their 16-year collaboration and work together to evolve the forecourt offer as customers’ behaviour changes over the next decade. The pair first teamed up in 2005 to introduce M&S Food stores at bp retail sites in Great Britain and transformed the market by offering a tailored curated range of fresh quality food for the customer on the move.

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Location Management Consumer Shopping 64

Retail Times

JANUARY 17, 2022

Kingsmill has launched a new toasting loaf as part of its family favourite 50/50 range: 50/50 King of Toast baked with 50/50 white and wholemeal flour.

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365 Retail

JANUARY 17, 2022

Sainsbury’s celebrated the opening of its first new store of the year, welcoming customers through the doors to Cambridge Street Local in Harrogate. Situated right in the heart of the North Yorkshire town, the bright and modern store will offer Sainsbury’s renowned quality food alongside a range of other products from 7am to 11pm seven days a week. The new 2,293 sq. ft store will showcase Sainsbury’s very latest convenience offer, including a carefully curated selection of great value, high qual

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Location Planning Shopping Management 64

Retail Times

JANUARY 17, 2022

Tecsys Inc., an industry-leading supply chain management software company, is pleased to announce its growing leadership position in the footwear industry across its Omni™ and Elite™ software platforms and its capacity to meet the specific requirements involved in omnichannel distribution and retail processes as they shift to hybrid retail models.

Supply Chain Management 59

Supply Chain Management Fulfillment Management 59

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

VMS

JANUARY 17, 2022

Just in time for NRF 2022, digital signage company CrownTV is releasing an app that will allow retailers and other businesses to display NFTs on digital displays in their retail locations or points of business. The robust, scalable app integrated with CrownTV’s already powerful digital signage solution will bring NFTs – which typically exist solely in the digital realm – into the physical realm to be displayed in retail spaces.

Visual Merchandising 59

Visual Merchandising Location Management Consumer 59

Talking Retail

JANUARY 17, 2022

Convenience stores in Wales will begin selling rail tickets for local journeys from next week. The pilot scheme in the South Wales metro area involves 90 different retailers, many of them convenience stores, which Transport for Wales (TfW), says is designed to make travelling easier. David O’Leary, TfW’s commercial and customer experience director, said: “This.

Customer Experience 59

Customer Experience ATS 59

A1 Retail

JANUARY 17, 2022

Nearly 100 more convenience stores across the south of England will be selling selected products past their ‘best before’ date as it relates to quality, not the safety of the product. With the aim of keeping more food in the human food chain, Southern Co-op has expanded its Reducing Our Foodprint initiative with products being reduced to just 20p.

Planning 59

Planning Consumer ATS 59

Talking Retail

JANUARY 17, 2022

Southern Co-op is to expand the number of stores authorised to sell food past its best-before date. An initial trial of 13 stores selling discounted food past the best-before dates has proved successful so the group has decided to add nearly 100 more shops to the scheme. The reason it is possible is that best. This story continues at Best-before but cheaper-after, as more Southern Co-op stores start to sell out-of-date food at a discount.

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ATS Shopping 59

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

A1 Retail

JANUARY 17, 2022

Longmartin Properties Ltd, a joint venture between Shaftesbury and the Mercers’ Company, announces the signing of HAZ, a modern Mediterranean restaurant, at 10 Upper St Martin’s Lane, for its first West End flagship location, within The Yards, Covent Garden. Opening its doors two decades ago, HAZ currently operates six sites across The City and is set to launch the 7,000 sq ft restaurant within The Yards in early 2022, forming part of its expansion plans for central London and the West End.

Location 59

Location Planning Management ATS 59

Retail Times

JANUARY 17, 2022

UK shoppers (63%) are almost twice as likely as their German counterparts (38%) to either abandon their online shopping basket or switch retailer if delivery options are too slow or don’t meet their needs, finds a new BearingPoint report today.

Shopping 59

Shopping 59

A1 Retail

JANUARY 17, 2022

Railpen, the investment manager for the £35bn Railways Pension Scheme, has announced the signing of a major new occupier, with Frasers Group, set to open Sports Direct, the British sports clothing retailer, at St Anns Shopping Centre in Harrow. Spanning 20,000 sq ft across two levels, Sports Direct will be located at the entrance to the shopping centre on College Road, opposite Lidl.

Shopping 59

Shopping ATS Outdoor Accessories 59

VMS

JANUARY 17, 2022

NEW YORK (January 16, 2022) – Ottonomy has been selected as a part of the NRF Innovation Lab Showcase featuring the latest application of automation technology, artificial intelligence, machine learning, and robotics for the retail industry. Ottobot was recently recognized as Sustainability Product of the Year by BI Group, and can enable retailers to integrate sustainable practices and adopt environmentally friendly processes while also efficiently managing the customer experience.

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Visual Merchandising Outdoor Customer Experience Management 64

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

A1 Retail

JANUARY 17, 2022

Over 1,600 people attended Santa’s Grotto at Thistles shopping centre, Stirling, raising £5,853.50 for charity. Families from across Stirling and Forth Valley flocked to Thistles shopping centre between November and December to visit Santa in his magical Grotto, with 1,605 people attending. The first time the seasonal event has been held in honour of a local charity, visitors to the Grotto raised a total of £5,853.50 for Strathcarron Hospice.

Shopping 59

Shopping ATS 59

Hyken

JANUARY 17, 2022

Each week I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 7 Customer Service Skills Every Business Needs by Renee Johnson. (The Tech Report) Much of the customer mindset will remain a mystery.

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Customer Experience Consumer 55

A1 Retail

JANUARY 17, 2022

New store in T3 Baggage Hall accompanied by whole retail estate redesign. Sim Local, the largest seller of SIM cards in the UK travel market, today unveils a new store opening in the baggage hall of Heathrow T3 as well as a new look and feel for the entirety of their airport retail estate. The new store design has been implemented across all of Sim Local’s existing locations; T5 arrivals, T2 arrivals, T3 arrivals and their store on the approach to the Underground station.

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ATS Point of Sale Accessories Location 59

Kuusoft

JANUARY 17, 2022

The business world gets competitive every day. Many retail stores owners are looking for effective ways and methods… The post 8 Ways Digital Signage Will Benefit Your Retail Business appeared first on The Official Kuusoft Blog.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning