Tue.Mar 30, 2021

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Diesel Hub Hybrid Concept Launches in Shanghai

Retail TouchPoints

Denim brand Diesel has launched its “Diesel Hub” concept store in Shanghai, marking the first of multiple hubs the retailer plans to open worldwide. Measuring nearly 9,700 square feet , the hybrid retail/food and beverage concept showcases the world of Diesel in a way that taps into the demand for experiential interactivity that consumers are expected to continue to crave as the world emerges from the pandemic.

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Avoiding Stockouts: 5 Preventable Causes of Out-of-Stocks and What to Do About Them

Retail Times

Stockouts almost always make it to the “worst nightmare” lists of retailers, and for good reason. Not only do they lead to lost sales, but out-of-stocks also result in reduced customer satisfaction and lower loyalty levels. Shoppers often feel let down when you don’t have what they’re looking for, and the last thing you want is to disappoint customers.

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Pickup Secures $15M in Funding to Expand ‘Buy Anywhere, Deliver Anywhere’ Service

Retail TouchPoints

Last-mile delivery solution provider Pickup has closed a $15 million Series B funding round. The new capital will be used for “aggressive expansion” of the company’s “buy anywhere, deliver anywhere” offerings, including expanding Pickup’s geographic reach, scope of services and fulfillment capabilities. Pickup currently serves more than 75 cities across the U.S., partnering with retailers and commercial organizations that include Big Lots , At Home , Trane and American Standard.

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Moving Forward into 2021 with NAHANCO

Nahanco

It’s no secret that the events of 2020 had a dramatic effect on the retail industry. As retailers continue to evolve in 2021, your business needs may change. We want you to know that NAHANCO is here to support you. You might think of us as “the hanger company”, but our expertise goes far beyond just hangers. We are a leading distributor of many other categories of retail supplies.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Lands’ End Launches Marketplace With 24 Third-Party Sellers

Retail TouchPoints

Lands’ End has officially introduced its third-party marketplace, Lands’ End Marketplace. The retailer plans to use the marketplace to expand its current list of suppliers, as a way to provide more options in categories that complement the company’s current assortment. Lands’ End Marketplace had a soft launch in June 2020 to beta test the platform’s integrated systems.

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State Regulations for In-Store Shopping

Independent Retailer

Updated 3/30/2021. Things are finally starting to look up from the dark depths of the COVID-19 pandemic. Consumer outlook on the economy is rising, there are less hospitalizations due to the virus, and states are even beginning to lift their restrictions. Guidelines including indoor capacity and mandatory facial coverings are lightening up, so retailers can soon expect to go back to the normal shopping patterns.

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Resurrecting Retail: The Trailer

Retail Prophet

Few crises in modern history have so completely disrupted every aspect of daily life as the Covid-19 pandemic. Every market, industry, profession, service, and category of product was in some way rocked by its impact. Researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how it will reshape every aspect of consumer life, including the very essence of why we shop.

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Amazon Fresh Continues Expansion with 12th Location

Retail TouchPoints

Amazon has now opened a dozen locations of its technology-driven grocery store concept, Amazon Fresh , with its latest store opening in Long Beach, Calif. The ecommerce giant launched its first Amazon Fresh store , which is designed to incorporate Amazon features such as Alexa and Prime into the in-store shopping experience, in late August in the Woodland Hills neighborhood of Los Angeles.

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What Is Market Intelligence and How Can It Help Your Retail Operations?

Wiser

Market intelligence—this is one of those fun terms that could mean a million different things to a million different people. Unfortunately, that vagueness makes it easy to overlook how critically important market intelligence is. It also makes it too easy to do basic research into the market and competition and call it “market intelligence.” Don’t fall into this trap.

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Albertsons-Google Partnership Adds Predictive Shopping List Creation, Mobile Online Ordering Info

Retail TouchPoints

Albertsons Cos. and Google have partnered to debut several technological enhancements to the grocery shopping experience. New capabilities include integration with Google Search and Maps to help shoppers find what they need; easier ways to shop with Google Pay; and the addition of Google Cloud AI technologies such as Vision AI, Recommendations AI and Business Messages to Albertsons’ operations.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Amazing Business Radio: Adele Gutman Milne

Hyken

The Most Powerful Marketing Tool is a Happy Customer. How to create a 5-Star Experience for Your Customers Every Time. Shep Hyken interviews Adele Gutman Milne , Culture and Guest Experience Expert. They discuss tips on how to achieve 5-Star ratings from the hospitality perspective. Top Takeaways: While it is an age-old adage that word of mouth is the most powerful advertising, many companies have not yet embraced this wonderful opportunity.

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Fanatics Now Valued at $12.8 Billion After Latest Round of Funding

Retail TouchPoints

Licensed sports merchandise retailer Fanatics has raised $320 million in new capital, bringing its valuation to $12.8 billion , according to Reuters , which cites sources close to the deal. Fanatics is known for forging its own hybrid retail model, which it has dubbed “vertical commerce” — serving as equal parts tech company, logistics provider, manufacturer and ecommerce store.

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Retail vs. eCommerce: Has the Tide Turned For Good?

Retail Minded

It’s hard to ignore the impact Covid-19 has had on eCommerce, retail, and shopping behavior worldwide. Many experts believe the shape of the retail industry has fundamentally changed forever , with more businesses going fully digital and online purchases hitting record highs. It’s safe to say the mantra of “adapt or die” has never been more true for companies in the retail industry. .

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Announcing our Partner Certification Champions!

Mulesoft

Congratulations and thank you to all of our partners who participated in the MuleSoft PKO Certification Champions contest! With your help, we raised $10,000 for the UN World Food Program! The contest ran from February 20 – March 20, 2021, and the race to get certified was fierce. We’re excited to celebrate those victories here. […]. The post Announcing our Partner Certification Champions!

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Resurrecting Retail: The Trailer

Retail Prophet

Few crises in modern history have so completely disrupted every aspect of daily life as the Covid-19 pandemic. Every market, industry, profession, service, and category of product was in some way rocked by its impact. Researched in real time from inside the crisis, Resurrecting Retail provides a comprehensive and surprising vision of how it will reshape every aspect of consumer life, including the very essence of why we shop.

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Manager Effectiveness: Leading from Multiple Places at Once

Theatro

A store’s success is ultimately determined by its managers’ effectiveness. When managers lead effectively, team members feel engaged, and they become empowered to deliver service that leads to excellent customer satisfaction. And while those on the frontline are typically considered the face of a brand, behind every successful team member is a diligent manager who keeps a watchful eye over the entire operation.

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Zoom Cocktail Hour with Kresse Wesling, co-founder, Elvis & Kresse

Retail Insider

Kresse Wesling: setting the environmental bar high. Retail Insider, in partnership with Novomind , held its latest ‘Zoom Cocktail Hour’ with Kresse Wesling, co-founder of Elvis & Kresse, who is disrupting the luxury goods industry while saving waste materials from landfill. She relayed the story of her discovery of end-of-life fire hoses heading onto the waste pile and sought to turn them into desirable products.

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A Modern C-Store Design for MAPCO

Chute Gerdeman

The post A Modern C-Store Design for MAPCO appeared first on Chute Gerdeman.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Cherry Trees in Full Blossom in Japan 2021

LS Retail

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The GIANT Company Opens Two-Level Urban Flagship Store

Chute Gerdeman

The post The GIANT Company Opens Two-Level Urban Flagship Store appeared first on Chute Gerdeman.

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Congratulations, you’ve just hired new brand ambassadors. They’re your delivery drivers

Retail Technology Review

It’s not just video calls that boomed over the pandemic. Online sales have exploded with physical shopping being restricted and social contact curtailed. .

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The Ethical Shopping Journey

Retail TouchPoints

Processed with VSCO with a9 preset. One of my first jobs was at The Body Shop. It was the early 1990s, and the store was situated in a shopping mall. In addition to soaps that smelled like various types of fruit and lip balms in small pots, The Body Shop was known for its values. Where I lived The Body Shop was the only store of its kind for customers who were concerned about minimal packaging and products that weren’t tested on animals.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Best Pricing Guns for a Small Retail Business

Small Biz Trends

Even if you have a small retail business, pricing your products by hand is a labor-intensive task that takes up too much time. But you can overcome this inconvenience with pricing guns for your business so you can zip through the job. However, with so many pricing guns in the market, which one is the best one. And is there a big difference between each brand, after all, they all basically do the same thing.