Retail TouchPoints

SEPTEMBER 17, 2021

Retailers are adopting artificial intelligence almost twice as much as other industries. Once out of reach for everyone but the largest retailers, AI is now readily available for ecommerce merchants and powering everything from attracting customers to understanding their needs and delivering frictionless experiences. . As organizations gobble up data and AI becomes more mainstream, the retail industry is asking new questions about bias in AI results.

Management 311

Management ATS Shopping Marketing 311

Retail Focus

SEPTEMBER 17, 2021

Located on Kurfürstendamm, in the centre of the city, the Tommy Hilfiger Berlin flagship store has undergone an extensive refurbishment and expansion to include a Tommy’s Coffee and will even include a 40-seat cinema in the near future. Tommy Hilfiger worked with rpa: group to refit the 476 sq.m of retail space which will includes the brand’s entire menswear and womenswear ranges. .

Location 279

Location ATS 279

Retail TouchPoints

SEPTEMBER 17, 2021

The Honest Company has named former Amazon executive Pete Gerstberger as Chief Digital and Strategy Officer, effective Oct. 4, 2021. Gerstberger will drive the company’s omnichannel strategy through the use of the Honest Omni-Analytics insight platform, helping the brand improve its digital capabilities. In his new role, Gerstberger will draw on his the experience with digital strategy and product development, earned during the more than 18 years he spent at both Amazon and Ring.

Management 283

Management Consumer ATS 283

Inside Retail

SEPTEMBER 17, 2021

Australian B2B marketplace TradeSquare has expanded its reach by creating a spin-off solution – TradeSquare Connect – that allows businesses that do not otherwise have a wholesale offer to launch one using its platform. TradeSquare Connect already has more than 100 brands signed up to the feature which integrates between their TradeSquare store and their own existing website, optimising sales to wholesale customers no matter which interaction point they connect with the company through.

Wholesale 263

Wholesale Grocer Accessories Consumer 263

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 17, 2021

New data from the Adobe Digital Economy Index highlights the staying power of online shopping habits formed during the pandemic, seemingly answering one of the biggest questions of the year: will ecommerce continue to grow, or settle down to pre-pandemic levels? The answer appears to be the former. The Adobe Index — which analyzes consumer transactions across more than 100 million SKUs in 18 categories — found that consumers have spent more than $541 billion online in the first eight months of t

Consumer 262

Consumer Home Furnishings Apparel Markdowns 262

Retail Focus

SEPTEMBER 17, 2021

Dutch contemporary artist Levi van Veluw , the creator of inaugural window display art for Hermès’ at Nordiska Kompaniet, said, “the window becomes an experience.” We know this to be true! Retail experts agree that visual merchandising is more than creating window displays to attract customers. The goal is to develop creative and bold designs to delight your customer’s imagination and curiosity with an aesthetic experience. .

Visual Merchandising 245

Visual Merchandising Promotions Location Outdoor 245

Retail Focus

SEPTEMBER 17, 2021

Located on Marcham Road, the new 23,830 sq. ft store is the one-stop-shop for the products, expertise and inspiration customers need to fix, improve or transform their homes and gardens. Following the successful roll out of new stores in Walton-on-Thames and Cheltenham, this store will inspire customers to give home and garden projects a go. The new store has created 29 jobs in the local area and these team members have been provided with externally accredited training, including City & Guil

Outdoor 162

Outdoor Accessories Shopping Location 162

Retail Wire

SEPTEMBER 17, 2021

FMI’s “The Food Retailing Industry Speaks 2021” report found that the average grocery retailer posted a 15.8 percent increase in same-store sales in 2020 but also found cost increases tied to the pandemic. Net profit grew to an average of three percent, up from one percent in 2019.

Net Profit 130

Net Profit Grocer 130

Retail Focus

SEPTEMBER 17, 2021

Thérapie Clinic have announced their latest store expansion, opening clinics in Liverpool, Essex’s Lakeside Shopping Centre, Esher, Canary Wharf and Ealing Broadway. Thérapie Clinic’s latest stores now bring its total number to 57 clinics across the UK and Ireland. Phillip McGlade, CEO of Thérapie Clinic , said: “We’re delighted to welcome Lakeside, Liverpool, Esher, Canary Wharf and Ealing Broadway as our new store locations.

Location 162

Location Shopping ATS 162

Retail Wire

SEPTEMBER 17, 2021

Best Buy, Target, Walmart and other retailers are front loading inventory to make sure they have enough product on-hand to meet consumer demand this holiday season. This restocking is taking place after inventory housed in stores and warehouses fell to its lowest level since 1992, according to statistics released by the U.S. Census Bureau.

Consumer 130

Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Talking Retail

SEPTEMBER 17, 2021

Mondel?z International is set to roll out new packaging for its Cadbury Dairy Milk brand, made from 30% recycled plastic. The packaging will be rolled out across more than 28 million sharing bars in 2022, as part of a broader global commitment to reduce the use of virgin plastic material in its overall packaging portfolio. This story continues at Mondel?

Planning 135

Planning ATS 135

Small Biz Trends

SEPTEMBER 17, 2021

Sponsored Post. Small Business Trends takes a look at the many benefits, such as direct sourcing from manufacturers, online showrooms, and savings, that Alibaba.com offers to drop shippers and other ecommerce sellers. Watch the video here… This article, " See How Alibaba.com Gives Ecommerce Businesses an Edge " was first published on Small Business Trends.

ATS 127

ATS Retail Trends 127

Retail Wire

SEPTEMBER 17, 2021

About 70 percent of British consumers now prefer to do their shopping online with their mobile phones than going into stores, according to a Credit Karma study. Less than half said they preferred shopping online prior to the pandemic hitting the country.

Shopping 100

Shopping Consumer 100

Retail Dive

SEPTEMBER 17, 2021

Older folks are refreshing their wardrobes, buying more online and outspending millennials and Gen Z, according to the firm's Consumer Tracking Service.

Apparel 132

Apparel Consumer 132

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

SEPTEMBER 17, 2021

Empty storefronts have become a common sight in midtown Manhattan since the beginning of the pandemic. Now, some retailers and restaurants are considering whether to move into empty spaces as the spread of COVID-19 eases in the city and surrounding area. Leases remain low due to an abundance of vacant locations.

Location 100

Location 100

Talking Retail

SEPTEMBER 17, 2021

Nestlé Confectionery has unveiled its new launches for Christmas 2021. New for the KitKat brand is a KitKat Festive Friends bag (220g; £3.50), featuring 12 mini KitKat Santas and a mix of 10 other shapes, including a Christmas Tree, Elf, Gingerbread Man, Snowman and Reindeer. Milkybar is also launching a Festive Friends sharing bag (£1), This story continues at Nestlé Confectionery unveils 2021 festive line-up.

ATS 116

ATS 116

Retail Wire

SEPTEMBER 17, 2021

H-E-B has opened the first James Avery jewelry shop inside one of its stores in southeast Houston with plans to open one near Corpus Christi at the end of September and another in San Antonio next month.

Jewelry 100

Jewelry Shopping Planning ATS 100

Retail Dive

SEPTEMBER 17, 2021

The retailer's perpetual diminishment continues, with only a few dozen large-format stores left under its namesake and Kmart brands.

Department Stores 121

Department Stores 121

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

SEPTEMBER 17, 2021

Retailers are having difficulty receiving goods as factories in Vietnam have suffered prolonged shutdowns due to an outbreak of COVID-19. Some have begun looking outside the nation for suppliers while some are waiting it out, expecting, as Lululemon does, that a reopening will begin soon.

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Miller Zell

SEPTEMBER 17, 2021

Coinciding with RetailX last month, I was lucky enough to wear the hat of fearless guide for Miller Zell’s Chicago Discovery Tour. No, this was not one of those grand architectural dinner cruises up the Chicago River but rather a walking Discovery Tour, where we visited shops, sites and venues in the retail, services and healthcare verticals.

Shopping 98

Shopping Customer Experience 98

Retail Wire

SEPTEMBER 17, 2021

Sales of vinyl records in 2020 outpaced compact discs for the first time since 1986, according to the Recording Industry Association of America. Vinyl sales were up 108 percent year-over-year for the first six months of 2021 as the record store business is getting a lift from consumers desire to purchase physical recordings. “There is something about the tangible experience of taking the record out of its sleeve and putting it on the turntable.

Consumer 100

Consumer 100

Retail Dive

SEPTEMBER 17, 2021

The beauty brand, once exclusively sold at Sephora, expands its physical presence, while the DTC brand known for suits moves into knitwear.

ATS 111

ATS 111

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

SEPTEMBER 17, 2021

The increase in online sales have compelled retailers and consumer-direct brands to add more workers to their warehousing operations. That has caught the attention of labor unions, which are increasingly seeking to organize workers in fulfillment facilities.

Fulfillment 100

Fulfillment Consumer 100

Retail Dive

SEPTEMBER 17, 2021

The hardware retailer says inventory levels are "actually getting better, not worse," as other companies struggle to navigate supply chain disruptions.

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Hyken

SEPTEMBER 17, 2021

This week we feature an article by Jeff Pedowitz, ForbesBooks author of F The Funnel: A New Way To Engage Customers & Grow Revenue, and President and CEO of The Pedowitz Group. He offers five tips for brands to enhance the customer experience and in the process build brand loyalty. Getting and keeping a customer’s attention can be a challenge for companies in today’s competitive marketplace.

Customer Experience 89

Customer Experience Marketing Spend Consumer Marketing 89

Retail Dive

SEPTEMBER 17, 2021

Brick-and-mortar expansion plans were delayed last year during the height of the pandemic, but now the DTC brand is back with three California stores.

Planning 107

Planning 107

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Cisco Retail

SEPTEMBER 17, 2021

After over a year and a half of pivoting through the unprecedented, AppDynamics is ready to unleash the potential for channel partners to take hold of the market opportunity in 2021 and beyond. Unleash the Potential , our Partner Program Launch Event taking place on September 22nd, is designed to inform, inspire and ignite channel partners’ businesses as various AppDynamics leaders speak to the opportunities ahead to drive profitability and go-to-market strategies jointly to a capture an extraor

Marketing 95

Marketing 95

Retail Dive

SEPTEMBER 17, 2021

The DTC company launched Practice Hub, which allows vets to set prices, create pre-approved prescriptions and earn revenue.

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106

LS Retail

SEPTEMBER 17, 2021

©iStock/gorodenkoff “Life is not easy,” says Mexican pastries and bread business, Clementina’s Sweets founder Esmeralda Jimenez. “Doing what you love, that’s what makes life.” The pandemic has disproportionately affected women, with significant numbers laid off, leaving their jobs or reducing work hours to care for children being schooled at home or other family members.

ATS 76

ATS 76

Talking Retail

SEPTEMBER 17, 2021

Nisa has launched a half price or better event in order to help retailers boost Autumn sales. Deals include Tropicana Smooth Orange 1.4ltrs for £2, Robinson’s Fruit Shoot 4x200ml for £1, Kettle Crisps Sea Salt & Balsamic Vinegar 150g for £1, Maryland Cookies 230g for 59p and Cadbury Crunchie Rocks 110g for 99p. Twinings English. This story continues at Nisa launching half price or better Autumn promotions.

Promotions 75

Promotions ATS 75

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning