Retail TouchPoints

NOVEMBER 24, 2020

Walmart has created a program that routes some Walmart.com orders to be fulfilled straight from its stores, both to reduce delivery times and pressure on the retailer’s fulfillment centers. The new approach will leverage Walmart’s 2,800 stores, which can reach two-thirds of the U.S., to speed up fulfillment during a hectic holiday season. “The advantages are clear: customers are happy with fast service, and we’re utilizing our full set of assets, which is good for our business,” said Tom Ward, S

Fulfillment 278

Fulfillment Promotions Shopping ATS 278

Dezeen

NOVEMBER 24, 2020

Japanese studio Lighting Planners Associates lit a white tree-like canopy for the interior refurbishment of the historic Nihombashi Mitsukoshi Main Store in Tokyo. The retail brand traces its history back to 1673 and a kimono fabric seller named Echigoya, while the department store was established in 1904. Japanese architect Kengo Kuma was brought on board to redesign the first floor in 2018, alongside Lighting Planners Associates.

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Department Stores Shopping ATS 98

Retail TouchPoints

NOVEMBER 24, 2020

Parents quickly grow skilled in hiding holiday presents from curious kids, using everything from high closet shelves to neighbors’ garages. But this year, with many gift recipients remaining in the house due to remote schooling and work-from-home orders, keeping presents under wraps has become yet another COVID-related challenge. Amazon has added several new customer-facing delivery features designed to improve the odds that a gift will actually surprise the giftee, including: Amazon Map Trackin

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Checkout Location Marketing Customer Experience 264

Shopper Motion

NOVEMBER 24, 2020

Having the right information is essential when it comes to planning and decision-making in our stores. Relying on sales figures can be a starting point when making important decisions in our stores, but analyzing our customers from another angle will give us more valuable information. If we put them at the center of our strategy, we will be satisfying their needs in a more precise way, therefore improving customer loyalty.

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Supermarket Accounting Promotions Management 52

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Management

Retail TouchPoints

NOVEMBER 24, 2020

Footwear brand UGG has opened its first flagship store, on Fifth Avenue in New York City, the first in a planned fleet of flagship stores that will roll out globally in 2021 and beyond. The multi-level, 12,842-square-foot store will feature exclusive items and experiences not available at the retailer’s other stores. Some of the early events being held to promote the store include: UGG In-Store Giveaway: Shoppers who make a purchase at the store will have an opportunity to nominate an “everyday

Planning 245

Planning Promotions Shopping ATS 245

Theatro

NOVEMBER 24, 2020

Theatro is proud to announce that it has received the 2020 Economic Development, Growth and Expansion (EDGE) Award for Entrepreneurship. For nearly four decades, the EDGE Award has recognized outstanding organizations and initiatives that create economic impact and sustain community involvement. This year, nine select Richardson businesses or projects received the honor granted by the Richardson Economic Development Partnership (REDP), Richardson Chamber of Commerce, and Richardson Rotary Clubs.

Customer Experience 52

Customer Experience Management ATS 52

Bindo

NOVEMBER 24, 2020

I read your blog, its really interesting and informative. I really like it your hard-work. You described your information very welled. Good luck for your work, Thank you so much for sharing such an informative post.

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Retail TouchPoints

NOVEMBER 24, 2020

DICK’S Sporting Goods has promoted President Lauren Hobart to the roles of President and CEO, as of Feb. 1, 2021. Current Chairman and CEO Edward Stack will assume the role of Executive Chairman and continue as Chief Merchant. Hobart brings more than 25 years of finance, consumer and retail experience to the role. She joined DICK’s in 2011 as Chief Marketing Officer and was named President in 2017.

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Promotions Sporting Goods Fulfillment Finance 149

Retail Technology Review

NOVEMBER 24, 2020

Wunderkind, formerly BounceX, the performance marketing channel that delivers one-to-one messages at scale, has acquired SmarterHQ, the advanced segmentation and orchestration engine for enterprise eCommerce.

Marketing 28

Marketing ATS 28

Wiser

NOVEMBER 24, 2020

When you think of online marketplaces, the first name that probably pops into your head is Amazon. It’s true that Amazon is the biggest online marketplace, but you should be willing to look beyond the eCommerce giant if you want to maximize your online sales. Walmart, a brick-and-mortar retail stalwart, has its own massive marketplace. Best of all, it’s not quite as competitive as Amazon, which means sellers have a strong chance to tap into Walmart’s customer base.

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Shipping Inventory Management Accounting Management 78

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Technology Review

NOVEMBER 24, 2020

This years Black Friday and Cyber Monday are set to break all records as the boom in online sales continues. But how can online retailers ensure they take full advantage of this boom? Richard Falconer, COO at e-commerce experts Optiseller, gives his top five tips on how online retailers can maximise their sales during this peak period.

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ATS 28