Thu.Nov 19, 2020

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Instant Gifting Platform Expands Service to Canada and Europe

Retail TouchPoints

SmartGift , which allows gift recipients to virtually “open” their gifts and exchange them for a preferred size, color or a completely different item in the same price range, is expanding into Canada and three major European markets. The SmartGift option is now available through VF Corporation’s Timberland Canada website as well as the UK, France and Germany sites for Pandora.

Planning 279
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Issey Miyake store in Osaka is splashed with water-themed details

Dezeen

Seating that resembles bars of soap and pipe-like clothing rails appear inside this Issey Miyake store in Osaka 's Minamisemba neighbourhood, which was designed by Shingo Noma. The store, monikered Issey Miyake Semba , is shortlisted in the large retail interior category of the 2020 Dezeen Awards. Japanese designer Shingo Noma created the interiors to reference Osaka's long history of maritime trade – the city's port has been in operation since before the year 300 AD.

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Amazon Fresh Expands With Fourth Southern California Store

Retail TouchPoints

Amazon has opened the fourth location of its technology-driven grocery store concept, Amazon Fresh , located in North Hollywood, Calif. The ecommerce giant launched its first Amazon Fresh store , which is designed to incorporate Amazon features such as Alexa and Prime into the in-store shopping experience, in late August in the Woodland Hills neighborhood of Los Angeles.

Checkout 264
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How Kraft Heinz and Relentless Trade Achieve Success

RepslyBlog

If you missed our webinar on “How Kraft Heinz and Relentless Trade Achieve Success,” fear no more! We’ve recapped last week’s conversation which gave an inside look at how these two CPG industry leaders are driving their retail execution and why they made strategic investments in technology. The webinar featured Shayne Kelly , retail sales manager at Kraft Heinz Canada , and Wade Duke , CEO & co-founder of Relentless Trade Solutions , who both shared stories from the field and how technology

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Aptos Names Tech Industry Veteran as CEO

Retail TouchPoints

Retail solution provider Aptos has appointed software industry veteran Pete Sinisgalli as CEO. With the appointment, Sinisgalli leads the now combined Aptos and Revionics organization, following Aptos’ acquisition of the AI-powered price optimization company in September. Sinisgalli most recently served as Chairman of the Board for LLamasoft, which was acquired by Coupa Software in November 2020.

ATS 295
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Best Buy Launches Same-Day Delivery via Instacart

Retail TouchPoints

Best Buy is partnering with Instacart to offer same-day delivery from nearly all its stores across the U.S. Through the new partnership, customers can access a selection of Best Buy’s electronics and tech products for same-day delivery, including select laptops, TVs, home office essentials, headphones, tablets, gaming, smart watches, streaming media players, small appliances and more.

Checkout 280

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Ahold Delhaize Acquires 80% Stake in FreshDirect to Bolster Ecommerce Offerings

Retail TouchPoints

Ahold Delhaize and Centerbridge Partners have entered into a definitive agreement to acquire online grocery retailer FreshDirect. The supermarket retailer will acquire an 80% stake funded by cash on hand, while Centerbridge will be a minority equity investor with a 20% stake. Financial terms of the deal were not disclosed. After the acquisition closes, FreshDirect will retain its brand name, report to a seven-person board and continue to independently operate out of its facility in New York City

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Exclusive eBay Q&A: ‘Mindful Spending Isn’t a Trend — It’s Here to Stay’

Retail TouchPoints

In pursuit of its goal of becoming the leading global marketplace for buyers and sellers, eBay has been introducing tech-fueled programs and activations designed to connect with consumers’ rapidly evolving needs. Jenn Henry, Senior Director of Global Brand for eBay, shares how the company translates its learnings into tools and resources that will help both small businesses and online consumers navigate this rapidly changing retail arena, including features such as: A Seller-Initiated Offer opti

Consumer 195
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IndicaOnline Aims to Improve Cannabis Delivery Efficiency with ‘Ice Cream Truck’ Model

Retail TouchPoints

IndicaOnline , a POS software platform for cannabis dispensaries and delivery services, has launched Dynamic Delivery, a tool that facilitates on-demand delivery of orders based on a driver’s available inventory and location. This “ice cream truck” model seeks to help drivers fulfill orders on the go, rather than needing to return to the dispensary or hub to pick up a new set of orders.

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LivePerson Launches Instagram Integration to Help Improve Social Media Messaging

Retail TouchPoints

Conversational solution provider LivePerson has integrated Instagram messaging into its Conversational Cloud platform. This new feature can help retailers create meaningful messaging experiences to connect with consumers on Instagram at scale. The LivePerson integration with Messenger API with Support for Instagram aims to help brands respond to Instagram DMs, story tags and comments directly within the Conversational Cloud, providing seamless experiences for consumers and improved efficiency fo

Consumer 155
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Are Retailers Making the Most of Their Welcome Series?

Retail TouchPoints

An engaging welcome series on email, SMS and other marketing channels has become a must for any serious ecommerce retailer. It’s a brand’s big chance to make a warm, personal and memorable first impression, capturing the imagination of curious browsers and converting them into loyal followers. With 90% of today’s shoppers preferring a personalized approach , creating a welcome series that caters to individual needs or reacts to consumer behavior has become the new standard in online retail.

Marketing 290