Thu.Mar 09, 2023

article thumbnail

For Forever 21, Omnichannel Experiences are Key to Staying a Gen Z Favorite

Retail TouchPoints

Jacob Hawkins knows a lot about Gen Z, not just because he’s spent almost a year as the Chief Marketing, Digital and Omni Officer of Forever 21 , but also because he has a 17-year-old daughter. Here’s one thing he’s learned about that generation, both at work and at home — they want what they want when they want it. “My daughter lives in technology.

Checkout 278
article thumbnail

Adidas is trying to decide what to do with $1.3 billion in Yeezy merch

Retail Wire

Adidas’ profit and loss statement has been negatively affected by the company’s decision to end its business relationship with Ye, formerly known as Kanye West, after he made a series of antisemitic statements. The athletic wear manufacturer is trying to determine the right path to ridding itself of $1.3 billion Yeezy merchandise.

246
246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

In the War on Climate Change, Many Companies are Picking the Wrong Battles

Retail TouchPoints

Concerns over climate change continue to mount, and there is an increasing demand for companies to decrease their environmental impact through whatever means possible. Take CO2 emissions for example. In 2020, 140 of the largest companies stated their intentions to completely eliminate emissions within the next few decades. Since then, many of their initiatives have focused on transportation.

Apparel 275
article thumbnail

Corporations offer on-site childcare to attract and retain workers

Retail Wire

A small and growing percentage of companies have begun offering on-site childcare to attract new workers and retain valuable employees. “It’s one of our top attraction and retention tools,” said Judy Fennimore, vice president of benefits at Marriott International.

ATS 202
article thumbnail

From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

Dick’s Doubles Down on House of Sport Format, Planning 19 New Locations by 2024

Retail TouchPoints

Through a combination of converting existing stores and building at least 10 new stores next year, Dick’s Sporting Goods will add at least 19 House of Sport locations by 2024. The retailer also plans to exit its Field & Stream banner; after closing 12 of those stores in Q4 2022, which ended Jan. 28, 2023, the retailer will convert the remaining 17 stores to House of Sport or larger-format Dick’s stores.

Location 261
article thumbnail

Sephora UK Opens Its First Physical Store in Westfield White City, London

Retail Focus

SEPHORA, the global beauty retailer, has opened its first physical store in the UK at Westfield White City in West London. Customers, who had eagerly awaited the opportunity to shop in-store after the unprecedented demand following the launch of its website and app last autumn, can now enjoy a retail space spanning over 6,000 square feet. The store boasts next-generation design features that enhance the retail experience for customers, including soft geometric shapes, ambient lighting, textured

Shopping 182

More Trending

article thumbnail

Next Announces Return to Gloucester Quays Shopping Centre

Retail Focus

Peel L&P has announced that NEXT, the renowned British retailer, will be making its return to Gloucester Quays, the premier outlet and dining destination in the South West. The retail giant is set to open its doors later this spring, following a record-breaking 2022 sales period for Gloucester Quays. The 10,441 sq ft store will be located opposite M&S Outlet and will feature NEXT’s clearance collections across women’s, men’s, and children’s fashion, as well as hom

Returns 182
article thumbnail

Adidas Shakes up Executive Board as it Plans Post-Ye Partnerships

Retail TouchPoints

Adidas has extended the appointment of CFO Harm Ohlmeyer by another three years to the beginning of 2028. The move could help the retailer maintain stability as it prepares to make changes to its core focus and explore ways to make up the sales it lost since cutting ties with Ye , formerly known as Kanye West, in October 2022. The retailer will reportedly “invest in more sports, and be wider again than we have been, because that is also the DNA of this company,” said Bjørn Gulden, CEO of Adidas

Planning 259
article thumbnail

For Singapore’s Capitaland, the mall comes roaring back

Inside Retail

E-commerce in Singapore had a couple of bumper years in 2020-21, but online sales growth plateaued in 2022 as a percentage of Singapore’s retail sales : for Capitaland’s malls, many of them part of integrated mixed-use projects, it was time to start taking full advantage of normalisation. Full-year results for Capitaland (shortened here from Capitaland Integrated Commercial Trust, CICT) announced in February, revealed a big comeback in property sales per square metre and a modest increase in ren

article thumbnail

Fulfillment IQ Integrates Tusk Solutions, Granting Access to its Transportation Network

Retail TouchPoints

Fulfillment technology company Fulfillment IQ has expanded its portfolio with an investment in Tusk Logistics, a regional delivery network. Tusk Logistics aims to help retailers navigate last mile challenges through its national network of regional parcel carriers. Tusk is designed to integrate easily into a shipper’s existing operational software, such as a warehouse or transportation management system.

article thumbnail

The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

article thumbnail

Booktopia fined $6 million for misleading consumers

Inside Retail

Pureplay books retailer Booktopia has been ordered by the Federal Court to pay $6 million in penalties for making “false or misleading representations” on its website. Between January 10, 2020 and November 2, 2021, the retailer admitted that its online terms of business contained “misleading statements” which illustrated that “consumers were only entitled” to a refund, repair or replacement if they notified the business within two business days of receiving a faulty product.

Consumer 130
article thumbnail

Pay gap persists between men and women

Retail Wire

Women earned 80 cents for every dollar earned by men in 2002, according to a Pew Research Center analysis of median hourly earnings of full-time and part-time workers. Women today earn 82 cents to every dollar earned by men. The pay gap is roughly the same for women who do and don’t have a college degree.

130
130
article thumbnail

From padel to pickleball: How retailers are acing the latest sports craze

Inside Retail

Chances are you’ve heard of padel and pickleball. Combining aspects of tennis, squash and badminton, they are the hot new racket-sport mashups taking the world by storm, and driving sales of specialty equipment and apparel. Sports retailer Decathlon has reported strong demand for padel rackets, balls and accessories, and recently, it has seen a huge increase in interest for the less established pickleball, which has led it to develop its own paddles.

article thumbnail

Shein and Temu battle in court and the marketplace

Retail Wire

Shein and Temu are going head-to-head competing for U.S. consumers looking to buy inexpensive goods online. Shein has filed a lawsuit against Temu, accusing it of hiring social media influencers to make “false and deceptive statements” about it.

Consumer 130
article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

Shein, Temu in fierce fight over US market for $10 dresses

Inside Retail

Online fast-fashion retailer Shein and its newer rival Temu are in a race to win shoppers’ attention for their inexpensive China-made goods. The battle between them is playing out not only on social media but also in a US court. The legal skirmish is important for US consumers and rival retailers because it shows how online retailers with vendors in China need to navigate US intellectual property protections.

Marketing 130
article thumbnail

Bang & Olufsen and Tom Sellers Unite Film and Food in a Visionary Pop-up at Smallbone’s Luxury Pavilion

Retail Focus

Bang & Olufsen has launched a visionary pop-up in the heart of Knightsbridge, inviting Londoners to immerse themselves in an evening of cinematic indulgence at Smallbone’s Luxury Pavilion. The pop-up, which will be available for two weeks only, unites film and food in collaboration with celebrated two Michelin-starred chef and restaurateur, Tom Sellers.

ATS 130
article thumbnail

Retail appointments of the week

Inside Retail

Three divisional CEOS and group chief executive appointed at Aje by Robert Stockdill The co-founders of Australian fashion company Aje – Adrian Norris and Edwina Forest – are stepping up into new roles and appointing CEOs to each of the company’s three operating divisions as the company pursues international growth. Norris will move into the new role of group CEO at Aje Collective, overseeing its three divisions: Aje, Aje Athletica and the beauty brand Ikkari.

Fashion 130
article thumbnail

Green Zebra closing its stores in Portland

Retail Wire

Green Zebra plans to close all three of its grocery and convenience stores in Portland, OR, by the end of the month. Company CEO Lisa Sedler said it could no longer keep up after “nine straight quarters of increases to our cost of goods, packaging, fuel, insurance, taxes, freight charges and well, pretty much everything.

Planning 100
article thumbnail

Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

article thumbnail

The ‘B Suite’ is most at risk of burnout: here’s what you can do to stop it

Inside Retail

Middle management is in trouble. These leaders (I refer to them as the B-Suite) are typically too senior for training but too junior for executive coaching. They are responsible for bridging the gap between strategy and organisational capacity and they act as the eyes and ears of the executive, and at the same time, act as the voice of the workforce.

ATS 130
article thumbnail

Money can buy happiness

Retail Wire

The results of two new studies published in the Proceedings of the National Academy of Sciences found that people are generally happier as they earn more money. One study finds that workers’ joy levels off after they reach $75,000 a year in annual income. The other study finds that workers “experienced well-being” as their income rose above $200,000.

100
100
article thumbnail

6 Reasons Walmart’s eCommerce Strategy is Winning

Indigo 9 Digital

By Tricia McKinnon 2020 is the year when the eCommerce narrative shifted in a major way. Before everyone was focused solely on Amazon but as retailers were forced to shift sales online during the COVID-19 pandemic a number of retailers came to the forefront with their eCommerce savvy and Walmart is one of those retailers. The 60 year old retailer has stood out for taking a challenging situation brought on by the pandemic and turning it into an area of strength.

article thumbnail

CPG profits increase as costs decrease

Retail Wire

Consumer packaged goods companies have raised prices in recent years as energy, ingredient, labor and other costs have increased. The companies have held onto those increases as costs in many areas have decreased.

Consumer 100
article thumbnail

How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

article thumbnail

Tesco report highlights £100m investment made in communities across UK

Retail Times

A community group that works with teenagers at risk of getting caught up in knife crime is just one of more than 50,000 projects across the UK that have received funding through Tesco Community Grants since their inception.

ATS 98
article thumbnail

Zara rival Mango posts record sales

Retail Wire

Mango posted sales of $2.8 billion last year, a record for the fashion retailer, as it expanded in the U.S. and India. Sales in 2022 were 13 percent above pre-pandemic levels. Mango plans to expand to 40 U.S. stores, up from their current nine. “The United States is a great market and should become one of our top five very quickly,” Ruiz added.

Fashion 100
article thumbnail

Dick’s bets on House of Sport brand, shutters Field & Stream

Retail Dive

The company is closing its last 17 hunting stores, but sees potential for 100 of the experiential sports-oriented locations over the next five years.

Location 110
article thumbnail

British retailer, NEXT, set to return to Gloucester Quays

A1 Retail

Peel L&P has announced that NEXT, the renowned British retailer, is to make its return to Gloucester Quays, the premier outlet and dining destination in the South West. Set to welcome the retail giant later this spring, the news follows a record breaking 2022 sales period for Gloucester Quays. NEXT is set to open in a 10,441 sq ft store, featuring its clearance collections across women’s, men’s, and children’s fashion.

Returns 72
article thumbnail

Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

article thumbnail

Ares Management invests $375M in Toys R Us parent company

Retail Dive

The transaction values WHP Global at $1.6 billion and will fund the company’s next wave of brand acquisitions.

article thumbnail

Could the UK Consider Mandatory CO2 Labels for Parcels, Following Germany’s Lead

365 Retail

Could we soon be seeing labels on our parcels revealing their carbon footprint? Industry professionals and politicians in Germany are calling for CO2 labels on all parcels, as part of its forthcoming postal law reforms. Where Germany goes, Britain may need to follow, says the UK-based international delivery company ParcelHero. ParcelHero’s Head of Consumer Research, David Jinks M.I.L.T., says: ‘Germany is considering radical postal and parcel reforms, in what is expected to be the biggest shake-

article thumbnail

TJX, Saks join business development program for women-led tech startups

Retail Dive

Each year the New York Fashion Tech Lab selects startups to undergo a 12-week program with mentorship from major retail partners.

Fashion 103
article thumbnail

F2 Youtuber Billy Wingrove acquires back fashion business from JD SPORTS

Retail Times

Manchester based clothing brand, Rascal Clothing, acquires back its shares from sports retail giant, JD Sports. Rascal Clothing completed its sale from JD Sports in March 2023, making global digital creator, Billy Wingrove, sole owner of the business. Rascal Clothing is a kids focused brand that prioritises movement, style and comfort in its core DNA.

Fashion 59
article thumbnail

2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.