Thu.Oct 28, 2021

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NRF Predicts Record-Breaking Holiday Sales Despite Inventory Issues

Retail TouchPoints

Consumer purchasing power from growing income and household wealth will lead to record-breaking holiday sales this year, according to predictions from the National Retail Federation. Gift buyers are expected to shop early, extending the holiday season even as retailers grapple with inventory problems. During November and December, holiday sales are expected to grow 8.5% to 10.5% compared to the same period in 2020, for totals ranging between $843.4 billion and $859 billion , according to NRF.

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Facebook changes name to Meta as it refocuses on virtual reality

Inside Retail

Facebook Inc is now called Meta, the company said on Thursday, in a rebrand that focuses on building the “metaverse,” a shared virtual environment that it bets will be the successor to the mobile internet. The name change comes as the world’s largest social media company battles criticisms from lawmakers and regulators over its market power, algorithmic decisions and the policing of abuses on its services.

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Amid Supply Chain Woes, One Area of Retail Has a Product Glut — Resale

Retail TouchPoints

While most retailers are struggling to deal with product delays and shortages this holiday season, one retail sector has a seemingly unlimited supply of goods – resale. New research from recommerce platform Mercari found that American households are currently sitting on $580 billion of products they’re no longer using, the equivalent of 23.6 billion items.

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Costco raises minimum wage to $17 an hour

Retail Wire

Costco has raised its starting wage to $17 an hour, the second time this year that it has done so. The warehouse club giant has long been known as one of the retail industry’s best employers. The chain has consistently raised wages, incrementally increasing its minimum from $14 an hour in 2018 to its current amount.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Starbucks to Raise Average Hourly Pay to $17 Per Hour in Summer 2022

Retail TouchPoints

Starbucks is boosting pay for its associates to some of the highest levels in the retail industry, with a new range of $15 to $23 per hour for baristas starting in summer 2022. This will put the company’s average hourly pay at nearly $17 per hour , which could help stores find staff despite the tight labor market. Starbucks has been pouring resources into its workforce over the past two years, with $1 billion in incremental investments over that period, including setting its minimum wage at $15

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Amazon’s holiday-quarter forecast disappoints as labour, supply issues mount

Inside Retail

Amazon.com Inc on Thursday reported a slump in profit that it expects will continue through the holiday quarter, as higher wages and spending to attract workers diminish the company’s windfall from online shopping. Shares fell 4% in after-hours trade. After a year of blockbuster results, the world’s largest online retailer is facing a tougher outlook.

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How retailers are getting more out of TikTok advertising

Inside Retail

TikTok’s rise as the world’s leading short-form entertainment platform has not gone unnoticed by retailers. As with anything that holds the public’s attention, there’s always a great motivation for industry players to get themselves noticed by riding emerging trends and taking part in the action, and Australian retailers from diverse industries have already signed on to the movement – from small vendors such as scented candle vendor Royal Essence to more well-established brands such as footwear

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Rent the Runway Stock Dips on First Day of Trading

Retail TouchPoints

Rent the Runway joined the growing slate of digital-native retail startups to go public on Oct. 27, listing on the NASDAQ under the ticker symbol “RENT.” But despite a strong start on its first day of trading, shares in the fashion rental service ended the day down 8%. Shares began trading at $23 — $2 more than the company’s initial public offering price of $21 —skyrocketing Rent the Runway to an initial valuation of more than $1.7 billion.

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Woolworths outpaces Coles in online grocery stakes

Inside Retail

With 75 per cent of the Australian population now fully vaccinated against Covid-19, Coles and Woolworths executives will be hoping the issues that challenged their teams during the first quarter of FY22, such as supply chain disruption and mandatory isolation, can be left in the past. Since the Delta outbreak first hit Australia in May, Woolworths Group has had over 1500 exposure sites, forcing over 22,000 team members into temporary isolation.

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Starbucks to give workers a raise

Retail Wire

Starbucks announced that it will raise its average pay to nearly $17 an hour. Hourly rates will range from $15 to $23 an hour across the U.S. The chain, which is currently paying a $14 an hour minimum, is seeking to recruit and retain workers in a tight labor market. It offers current employees a $200 referral bonus for new workers.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Retail sales enjoy slight bump in September ahead of holiday period

Inside Retail

Australian retail turnover rose 1.3 per cent during the month of September, the first month-on-month increase since May 2021 after the Delta outbreak led to a decrease in spending in parts of the country. According to Australian Bureau of Statistics, sales in Queensland hit their highest level ever during the month, while other states which remained in lockdown continued to struggle, said director of quarterly economy wide statistics Ben James.

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University Students Prep for the Metaverse by Creating NVIDIA Omniverse Connectors for Class Final

Nvidia

Students majoring in game development engineering at the Universidad de Artes Digitales (UAD) in Guadalajara, Mexico don’t just learn about what goes into video game engines, they create them from scratch. In the class “Tools for Game Development,” taught by Marco Millán, the final assignment requires creating an NVIDIA Omniverse Connector — a plugin with a simple toolkit for users to sync data between different applications — for the real-time virtual collaboration and simulation platform.

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Retail appointments of the week

Inside Retail

My Muscle Chef makes three marketing hires. My Muscle Chef (MYMC) has bolstered its marketing team this week with three new appointments. Liam Loan-Lack has been appointed to lead the team as head of marketing at the, bringing over a decade of experience working for agencies in Australia and the UK, with major clients such as Amazon, Flight Centre, Burger King, OfficeWorks and Specsavers.

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Growing Ransomware Danger Demands Layered Defense of Your Endpoints

Cisco Retail

Ransomware is more dangerous than ever before. Why? It’s partly because successful attacks don’t just affect the victim anymore. Take the Colonial Pipeline attack as an example. As reported by Reuters , the ransomware infection didn’t just disrupt the flow of fuel to cities directly served by the Colonial Pipeline. It also caused panic buying of gasoline in cities like Miami and Tampa—locations that don’t rely on the pipeline for fuel.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Mosaic Brands sales fell through lockdown

Inside Retail

Like for like sales across Mosaic Brands’ network fell 10 per cent during the last quarter, as a majority of its stores remained closed across Australia. Online performance, however, rose 25 per cent, with online revenue hitting $52 million for the first quarter: the highest online result recorded for the group. The business, which owns and operates, Millers, Noni B, W Lane, Katies, Rockmans, Crossroads, Autograph, Beme, Rivers and, as of September, Ezibuy, now expects a “strong rebound” in the

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Taco Bell and KFC drive sales and earnings beat for Yum Brands

Retail Wire

Yum Brands’ comparable location sales increased five percent in the third quarter and the company posted adjusted earnings per share of $1.22, ahead of the $1.08 expected by analysts. Strong sales from the company’s KFC and Taco Bell businesses made up for a two percent drop in Pizza Hut’s revenues.

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VIDEO: Behind Ecostore’s journey to B-Corp certification

Inside Retail

New Zealand sustainability leader Ecostore recently celebrated achieving B Corporation certification for its Australasian operations, after years of demonstrating its core values of social wealth creation and environmental responsibility. In this video, Ecostore Group CEO Pablo Kraus talks B Corp certification, international expansion and merging art with business.

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Industrial chemicals show up in fast foods

Retail Wire

A new study claims to have found industrial chemicals called phthalates in a wide variety of foods purchased at fast food restaurants, including Burger King, Chipotle, Domino’s, McDonald’s, Pizza Hut and Taco Bell. Phthalates have been linked to increased risk for learning, attention and behavioral disorders in kids and fertility and reproductive issues in women.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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E-commerce tips from the expert who relaunched eBay Ads

Inside Retail

As consumers increasingly move online, bricks-and-mortar retailers are pouring money into digital, but are they investing in the right areas? Ben May, managing director of The Code Company, believes many of the latest technologies, such as augmented reality (AR) apps, are just gimmicks. With a number of major digital projects under his belt, including relaunching eBay’s global advertising platform, May has plenty of useful advice to share.

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McD’s announces deal with IBM to power drive-thrus with AI

Retail Wire

McDonald’s has entered into a strategic partnership with IBM to develop artificial intelligence technology that automate the fast food giant’s drive-thru lanes. IBM will acquire McD Tech Labs, formerly known as Apprente before it was acquired by McDonald’s in 2019, as part of the deal. Financial terms were not disclosed.

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Dead Man’s Fingers expands core range

Talking Retail

Halewood Artisanal Spirits has added a Black Rum and White Rum to its core Dead Man’s Fingers portfolio. The Black Rum variant is available to all channels now, while the White Rum is available exclusively from Booker until 1 January 2022, when it will be made available to all channels. Both variants are available in. This story continues at Dead Man’s Fingers expands core range.

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Neiman Marcus’ Christmas Book goes merrily over-the-top

Retail Wire

The 95th edition of the Neiman Marcus Christmas Book is 200 pages long and stacked with fantasy gifts, such as a 30.86-carat, heart-shaped diamond for a mere $6.1 million and a Roaring Twenties-themed party on the stage of Harlem’s Apollo Theater for $395,000.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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10 “Must See” DevNet Create Videos

Cisco Retail

At DevNet Create last week, our community shared over 150 technical sessions for network and cloud developers. We had sessions for people just starting out, for app designers, for API creators, and for infrastructure operators. It was a great lineup. You should definitely browse the full line up to find sessions that match your interests. That said, I want to focus on 10 essential talks I think everyone should see.

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Fanatics teaming up with IOC to create online platform for Olympic Games

Retail Wire

Fanatics and the International Olympic Committee (IOC) have agreed to build the first ever permanent e-commerce platform for the Olympic Games. The licensed merchandise brand will create an official Olympic Shop and integrate marketplaces for Paris 2024, Milano Cortina 2026 and Los Angeles 2028. Fanatics has also obtained the rights to create Olympic-branded merchandise for all three upcoming Olympic as well as past Games.

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Lees of Scotland unveils new design for premium range

Talking Retail

Confectionery brand Lees of Scotland has launched new packaging for its Premium Meringue range, following the roll-out of several new meringue launches. The new design features product photography and will run across the entire range, including the new Strawberry and White Chocolate Meringue Shells. Clive Miquel, chief executive at Lees of Scotland, said: “With an increase.

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Gap, Walmart extend ties with new furniture collection

Retail Dive

Just months after launching a partnership, the retailers are introducing a new collection of 150 products in contemporary styles.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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The Famous Grouse campaign inspires togetherness

Talking Retail

Whisky brand The Famous Grouse has kicked off a global campaign to “inspire consumers to share, savour and enjoy The Famous Grouse together”. The “Join Us By The Fire” campaign will kick-off during November across digital channels around the world. Lewis Bright, global senior brand manager at The Famous Grouse said: “The ‘Join Us By. This story continues at The Famous Grouse campaign inspires togetherness.

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Victoria's Secret is the exclusive retailer for D+ lingerie brand Mindd

Retail Dive

The brand's creator, who began her career in 2005 on the lingerie giant's research and development team, caters to an underserved customer.

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Addressing the Climate Crisis: How Cisco Technology Can Help #CiscoChat

Cisco Retail

We are at a fascinating time in the technology industry. As Cisco Fellow Rakesh Chopra put it, we are seeing a confluence of technology, business, and moral imperatives that drives focus on sustainability in a way that has never been seen before and creates the perfect melting pot for innovation. . On October 8th, 2021, Stephanie Chan from the Cisco Newsroom moderated an informative and timely #CiscoChat panel of Cisco experts to discuss Cisco’s impactful initiatives in this realm.

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Neiman Marcus reveals 2021 Christmas Book and Fantasy Gifts

Retail Dive

The retailer's luxury offerings include a $6.1 million diamond and a Roaring '20s party at the Apollo Theater.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.