Retail TouchPoints

DECEMBER 7, 2022

Global World Cup fever has turned the most unlikely sports enthusiasts into soccer fanatics. The event’s unusual timing means more consumers are adding the sport’s memorabilia to their holiday wish lists this year — and that has created major opportunity for retailers selling soccer gear and specifically, World Cup and team-focused memorabilia. For example, Soccer.com has been able to capitalize on consumers’ World Cup obsession and has seen an uptick in specialty items highlighting the event su

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Promotions Consumer Planning Returns 262

Inside Retail

DECEMBER 7, 2022

Recently, Havaianas , the Brazilian flip-flop brand, pledged to collect and recycle 10 per cent of the flip-flops it sells in the Asia Pacific region by 2030 as part of its ReCycle initiative. Havaianas said the move is part of a broader strategic goal towards achieving a more sustainable future. By 2030, all of the brand’s mono-brand stores in Asia will have collection boxes, making recycling flip-flops easy for customers.

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Returns Point of Sale Marketing ATS 246

Tokinomo

DECEMBER 7, 2022

2023 is just around the corner and we want to give you a head start. That’s why we’ve talked with top retail influencers about what to expect in 2023 when it comes to retail and shopper marketing. Carol Spieckerman , Jeff Sward , and Mike Anthony share actionable insights that will help you prepare your 2023 strategy.

Retail Marketing 215

Retail Marketing Marketing 215

Inside Retail

DECEMBER 7, 2022

Welcome to the second episode of The Future of Food, a three-part video series which explores how the grocery sector is likely to change in the next few years. If you missed the first episode, click here to check it out. In this episode, we speak to industry expert and Ecom Nation co-founder Mal Chia about how food delivery has changed in the last few years, what it will look like in the future, and why so many rapid delivery businesses are collapsing.

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Supermarket Grocer Shopping ATS 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Focus

DECEMBER 7, 2022

The Dior Bond Street Christmas installation shares a journey made of revelation, imagination and reflection, where heritage and inventiveness meet. Harlequin Design worked with the famous French Fashion House to create a spectacular display that celebrates the Cruise collection. The façade of the store is adorned with a monumental installation showcasing Dior’s compass rose, lucky stars and scintillating flowers that illuminate Bond Street and guides visitors to the window display below.

Fashion 162

Fashion 162

Inside Retail

DECEMBER 7, 2022

Preliminary supermarket competition concerns have been raised by the Australian Competition and Consumer Commission (ACCC) over Woolworths’ plan to acquire the Supa IGA in Karabar and its associated liquor store, Liquor Boss. The competition watchdog says both Woolworths and Supa IGA Karabar currently compete in supplying groceries in the broader Queanbeyan region encompassing Karabar and Jerrabomberra.

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Supermarket Store Operations Promotions Consumer 246

Inside Retail

DECEMBER 7, 2022

Australian coffee chain The Coffee Club will open its first cafe in India next year in partnership with local franchiser CK Israni Group. The partnership intends to open 100 coffee shops across the country during the next five years. According to Chandni Nath Israni, co-founder of CK Israni, both companies are still deciding whether to start in Delhi or Mumbai.

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Planning Returns Location Consumer 130

Retail Wire

DECEMBER 7, 2022

Fanatics is currently valued at $31 billion after raising $700 million in its latest funding round. The sports gear powerhouse plans to use the capital it has raised to move into sports gambling, perhaps through an acquisition. Fanatics is expected to generate around $8 billion in sales next year.

ATS 130

ATS Planning 130

Inside Retail

DECEMBER 7, 2022

Even in the digital age, phone calls are still the lifeblood of many businesses. Phone calls are where sales are made, and deals closed. So, ensuring your phone lines are set up to be promptly answered by the right person is vital. A great way to ensure that you never miss a call is to pair your 1300 number with a live answering service. A 1300 number is a 10-digit number that customers can call anywhere, anytime.

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Clienteling ATS 130

Retail Wire

DECEMBER 7, 2022

DHL in North America is making use of “a good number” of robots leased on a temporary basis at its facilities that handle large numbers of retail orders.

ATS 130

ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

DECEMBER 7, 2022

Energy bills are on the rise in Australia, and there appears to be no end in sight. According to the Reserve Bank of Australia Deputy Governor Michele Bullock, the retail price of electricity and gas has increased by 10 to 15 per cent since the middle of the year. There’s forecasted to be no relief next year, either, with Treasurer Jim Chalmers predicting that household energy bills will rise 56 per cent over the next two years.

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Consumer Accounting Retailing Pricing Shopping 130

Retail Wire

DECEMBER 7, 2022

Juul Labs came under scrutiny after an investigation found that the e-cigarette brand targeted underage consumers in its marketing efforts. A spate of suits followed the revelation. Juul has reached a settlement on more than 5,000 lawsuits brought against the company for an unspecified amount. The settlement is expected to enable Juul to continue operating after the suits brought its viability into question.

Consumer 100

Consumer Marketing 100

VMS

DECEMBER 7, 2022

Shrink is growing at many retailers, including Walmart (Bentonville, Ark.), whose CEO says such theft could lead to higher prices and closed stores. “Theft is an issue. It’s higher than what it has historically been,” Walmart CEO Doug McMillon said Tuesday on CNBC ’s “Squawk Box.”. “We’ve got safety measures, security measures that we’ve put in place by store location.

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Location Management ATS 117

Retail Wire

DECEMBER 7, 2022

The office of Washington, D.C. attorney general Karl Racine has filed a lawsuit against Amazon.com for withholding tips from delivery drivers. Mr. Racine said that Amazon “tricked consumers into thinking they were increasing drivers’ compensation when Amazon was actually diverting tips to reduce its own labor costs and increase profits.

Consumer 100

Consumer 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Dive

DECEMBER 7, 2022

Participants will receive mentorship, merchandising support, grants, investor introductions and the opportunity to sell in Sephora’s North America stores.

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Retail Wire

DECEMBER 7, 2022

Large technology companies have been laying off workers, which creates more competition for jobs. Recent grads with various information technology degrees are finding it tougher to find work. Students are also finding fewer internships to provide them with experience for life after school. Amazon.com is considering cutting the number of interns it employs by more than half, according to someone with knowledge of the company’s plans.

Planning 100

Planning 100

Retail Dive

DECEMBER 7, 2022

The young age group is attracted to self-expression and individuality, but still cares about a purchase decision mainstay: price.

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Retail Wire

DECEMBER 7, 2022

Elon Musk is serious about getting his Twitter staff to adopt a “hardcore” attitude at work. San Francisco’s Department of Building Inspection said it is investigating a complaint that the company has set up makeshift bedrooms at its corporate headquarters in the city in violation of zoning practices. Mr. Musk sent out a tweet attacking the city and its mayor London Breed. “So city of SF attacks companies providing beds for tired employees instead of making sure kids are

ATS 100

ATS 100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

A1 Retail

DECEMBER 7, 2022

Sales for the Black Friday week exceeded those for the same period in 2019 in the run up to Christmas . Sportswear sales during the Black Friday week also rose 30.3% compared to same period in 2019 . Quintain retail director Matt Slade says outlet centres are delivering for families during tough times . Black Friday sales at London Designer Outlet (LDO) exceeded pre-pandemic levels as consumers scramble to secure greater value on gifts in the run-up to Christmas, according to the latest sales f

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Beauty and Health Fulfillment Fashion Consumer 98

Retail Wire

DECEMBER 7, 2022

A prolonged drought this summer in Texas forced ranchers to send more cattle to slaughter (reducing prices) and lowered farmers’ cotton harvest (raising prices). These are just two examples of how global warming is affecting the consumer goods market. The bad news is the frequency of dramatic weather events is likely to increase as the earth continues to heat up.

Consumer 100

Consumer Marketing 100

Shopping Center

DECEMBER 7, 2022

Phoenix — — Cushman & Wakefield has brokered the sale of Westridge Shopping Center, located in Phoenix. New Jersey-based Westridge Phoenix acquired the asset from DPM Westridge Shopping Center for $6.8 million. Built in 1985 and renovated in 2017, Westridge… The post Cushman & Wakefield Brokers $6.8 Million Sale of Westridge Shopping Center in Phoenix appeared first on Shopping Center Business.

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Shopping Location 98

Retail Dive

DECEMBER 7, 2022

The distressed home retailer experienced a C-suite shakeout, strategy pivot and a board refresh as it continues to work on turning the business around.

ATS 106

ATS 106

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

VMS

DECEMBER 7, 2022

Birkenstock (Neustadt, Germany) has opened its fourth company-owned store in the U.S. and second in California, Footwear News reports. Located within the Marin Country Mart in Larkspur, Calif., the store’s design showcases the brand’s history and features core materials of cork, felt and leather, coupled with white oak to create a bright, refined space.

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Location Apparel 98

Small Biz Trends

DECEMBER 7, 2022

American Express has introduced a new, limited-time offer that could be beneficial to small business owners. The offer is only open until January 3, 2023, and provides eligible business owners who open a new Amex Business Checking account with 60,000 Membership Rewards points. The promotion is presented as a welcome bonus, although certain qualifying activities must be completed to confirm eligibility.

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Accounting Promotions Management 97

Retail Dive

DECEMBER 7, 2022

Marketers might need to defend their independence internally as a cross-functional focus eats away at budgets that have struggled to bounce back.

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Marketing ATS 105

VMS

DECEMBER 7, 2022

Step-by-step planning and close collaboration can greatly speed up restaurant remodels focused on boosting drive-through sales, says Steven Baker, Co-Leader of the quick-service restaurant team at HFA Architects and Engineers (Bentonville, Ark.). In “ Reinventing QSRs—one square foot at a time ,” the architect notes that chains across the country continue to reconfigure buildings and sites for faster and easier pickup of online orders.

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Planning ATS 88

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Dive

DECEMBER 7, 2022

The apparel e-retailer’s customers, under financial pressure, are slowing their box orders and buying less from its Freestyle direct-buy site.

Apparel 101

Apparel 101

Kuusoft

DECEMBER 7, 2022

In any warehouse, accurate and prompt communication are much needed to ensure efficient coordination, but achieving proper management… The post 5 Ways Digital Signage Benefits Warehouses appeared first on The Official Kuusoft Blog.

Management 88

Management 88

Retail Dive

DECEMBER 7, 2022

Users within the app can purchase a virtual yellow track jacket branded with the retailer’s signature three stripes for 250 Snap Tokens.

Fashion 102

Fashion 102

LS Retail

DECEMBER 7, 2022

©iStock/cbies Slowing global demand and a strong dollar pushed goods exports to a seven-month low, suggesting that trade could be a drag on economic growth this quarter (fourth quarter 2022) if the trend persists. The recent report from the Commerce Department, which followed on the heels of recent upbeat news on the economy ranging from consumer spending, the labor market to the services industry, did not change perceptions that the economy had got off to a solid start in the fourth quarter.

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Consumer Marketing 77

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning