Retail TouchPoints

SEPTEMBER 28, 2022

Ecommerce platform Shopify is now aiming to help retailers sell anywhere through its unified POS Go all-in-one retail hardware device for omnichannel sellers. This latest addition to Shopify’s offerings relies on the company’s point-of-sale software, which is designed to allow retailers to sell online and offline. Merchants can gain a complete understanding of the customer journey to support on-the-spot personalized experiences.

Merchant Services 309

Merchant Services Payment Services Checkout Point of Sale 309

Inside Retail

SEPTEMBER 28, 2022

Hermes will launch HermesFit, a temporary workout venue, in Sydney on the 14th and 16th of next month at The Hordern Pavilion. The HermesFit pop-up will be styled in the house’s recognisable orange, with graphic motifs adorning the walls. It will feature a space for scheduled workout classes such as a weights wall with Hermes kettlebells and barbells, a callisthenics course inspired by silk, a boxing ring that serves as a photo booth, and a juice bar.

Fashion 264

Fashion ATS 264

Retail TouchPoints

SEPTEMBER 28, 2022

Discount variety retailer Dollar Tree has hired Michael Creedon, Jr. as its Chief Operating Officer. The hire follows a tumultuous first half of 2022, during which the company’s board was “reconstituted” in March, with the appointment of former Dollar General CEO Rick Dreiling as the Executive Chairman of Dollar Tree’s board, and the departure of five members of its C-suite in June.

Finance 278

Finance Management ATS Marketing 278

Inside Retail

SEPTEMBER 28, 2022

Wouldn’t it be great if Black Friday, Cyber Monday and any other seasonal event would be met with zero slowdowns or downtime due to traffic peaks? Yet, most retailers face issues increasing website capacity during these critical times. The result: Annoyed customers and missed revenue. With an increasing demand for elastic e-commerce capacity, it’s time for brands to switch to cloud-native e-commerce – and make downtime and crashes a thing of the past. .

Checkout 263

Checkout Management Planning Shopping 263

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

SEPTEMBER 28, 2022

Peloton ’s SVP of Marketing, Communications and Membership Dara Treseder has become the latest executive to depart the retailer as she joins Autodesk in the Chief Marketing Officer role, according to a LinkedIn post. Treseder was with the fitness company as it launched the Bike+, Tread, Guide and Row products andthe company’s member base grew from 2.6 million to nearly 7 million during her tenure.

Marketing 278

Marketing Accessories Apparel 278

Retail Focus

SEPTEMBER 28, 2022

Waterfront Limited Partnership, a joint venture between AEG and Crosstree Real Estate Partners, who own and operate Icon Outlet and the Entertainment District at The O 2 , has announced iFLY , the indoor skydiving experience, is set to open at The O 2 mid-December 2022, in what will be the company’s first London location. The new unforgettable leisure experience, located within the Entertainment District at The O 2 , will allow beginners and professionals alike to experience the thrill of indoor

Location 182

Location ATS Management 182

Retail Focus

SEPTEMBER 28, 2022

Hammerson has announced that KENJI, the East-Asian inspired homeware and stationery brand, has selected Bullring for the brand’s first location in the West Midlands. . Opening this autumn, the new 3,250 sq ft store will be located on Bullring’s middle level and showcase the brand’s full range of eclectic homeware, collectable plushies and kawaii stationery ranges.

Location 147

Location Planning Management Consumer 147

Retail TouchPoints

SEPTEMBER 28, 2022

Retail brands and consumers alike are feeling the pressure of inflation. But as we head into a new, elongated holiday shopping season, brands need to perfectly balance satisfying customer needs and maintaining margins. In the first part of an exclusive four-part series developed in partnership with McKinsey , The Future of Retail Growth , we dig into the pressures impacting consumer behaviors and spending patterns.

Consumer 162

Consumer Accounting Grocer Finance 162

Retail Focus

SEPTEMBER 28, 2022

Ribble Cycles wins the Omni-channel Experience award at the Creative Retail Awards 2022. The Creative Retail Awards ‘is a dynamic and exciting annual event designed to recognise and reward innovation and excellence in retail design and experience. The awards showcase the very best talent across the full spectrum of the industry and from across the globe’. .

ATS 147

ATS 147

Inside Retail

SEPTEMBER 28, 2022

Retail spending increased 19.2 per cent year on year in August as consumers spent $34.9 billion in-store and online, according to new data from the Australian Bureau of Statistics (ABS). Month on month, spending increased by 0.6 per cent, driven by increased sales in food-related industries. The year-on-year growth reflects the impact of movement restrictions this time last year due to the Covid-19 pandemic.

Department Stores 147

Department Stores Accessories Returns Consumer 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Focus

SEPTEMBER 28, 2022

Dalziel & Pow continue their partnership with Zürcher Kantonalbank, to reimagine the retail banking proposition and experience, which now sees the most recent launch of their flagship “Branch of the Future” experience in Winterthur. This flagship follows the success of the ‘test and learn’ pilot that opened in early 2020 in Stettback, near Zurich, which helped inform the thinking and design for the flagship experience.

Finance 130

Finance Advertising Marketing Management 130

Inside Retail

SEPTEMBER 28, 2022

It’s business as usual for Toys ‘R’ Us, which recently opened its latest outlet at Jem, a suburban mall in the west of Singapore, bringing its total number of stores in the country to 11. “It’s been a great year for Toys ‘R’ Us, just as it has been for so many people in Singapore and across Asia as life has started to get back to normal in 2022,” Adelene Teo, general manager of Toys ‘R’ Us Singapore, told Inside Retail.

Outdoor 130

Outdoor Returns Checkout Planning 130

Retail Wire

SEPTEMBER 28, 2022

The White House’s Office of Information and Regulatory Affairs (OIRA) is expected to release a report in the coming weeks that may reclassify third-party workers performing jobs for Amazon.com, DoorDash, Lyft, Uber and others as employees of those companies. The new proposed rule from the Department of Labor is currently under review. The National Retail Federation is among industry groups that have met with the administration to voice their concerns about changes in the current classifica

130

130

Inside Retail

SEPTEMBER 28, 2022

Trust is the ultimate currency of business and workplace relationships, and essential for building a beloved brand and great reputation. People want to work for, do business with, and invest in, businesses, they trust. Credibility is a foundation of trust because it goes to the heart of individual/organisational character. Throughout the pandemic and other recent world crises, we’ve seen politicians, business leaders, government organisations and media outlets reveal their characters by the pres

Customer Experience 130

Customer Experience Marketing Consumer ATS 130

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

SEPTEMBER 28, 2022

Walmart is looking to connect with younger consumers with “Walmart Land” and “Universe of Play” experiences on Roblox. “This is another step of reaching our customers in unexpected ways and in the places where they’re spending their time. We are excited to be one of the first major retailers to do this,” said William White, chief marketing officer of Walmart U.S.

Consumer 130

Consumer Marketing 130

Inside Retail

SEPTEMBER 28, 2022

Burberry has named Daniel Lee as its new chief creative officer, immediately after announcing the sudden and immediate departure of Riccardo Tisci, pictured above at the time of his appointment in 2018. Lee, who will take over Monday (October 3) has worked as Bottega Veneta’s creative director for the past five years, where he contributed to the Italian luxury brand’s revitalisation.

Fashion 130

Fashion Consumer ATS Management 130

Retail Wire

SEPTEMBER 28, 2022

Retail organized crime is robbing some stores blind and companies such as Best Buy and Home Depot are stepping up efforts to keep the thieves at bay. Home Depot has locked up more products over the past 12 months to address the issue. “It’s a triage-type scenario. It’s stop the bleeding and give yourself some time,” said Scott Glenn, vice president of asset protection at Home Depot.

ATS 130

ATS 130

Retail Focus

SEPTEMBER 28, 2022

Austria’s second-largest telecommunication brand, Magenta Telekom, has boosted digital engagement, growing app use and interactions by 150%, thanks to a solution from MoEngage, the leading insights-led customer engagement platform. With over 5 million connected customers and devices, Magenta Telekom provides fixed broadband, and mobile services, entertainment and digital solutions to both businesses (B2B) and consumers (B2C).

Telecommunications 130

Telecommunications Customer Experience Consumer Marketing 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

SEPTEMBER 28, 2022

Dara Treseder, chief marketing officer at Peloton, who joined the home fitness company in 2020, is stepping down from her position. Ms. Treseder’s departure comes at a time when the struggling company has laid off workers and seen the resignation of its co-founder and former CEO John Foley.

Marketing 100

Marketing ATS 100

Retail Dive

SEPTEMBER 28, 2022

Paul Carbone, who took the company public during his first year as CFO, is departing to pursue another venture closer to family after four years in the role.

118

118

Retail Wire

SEPTEMBER 28, 2022

Americans are drawing a direct link between the foods they eat and their health, according to a poll of over 2,000 adults by Deloitte. Seventy-eight percent of those responding said that the right foods can help keep them stay healthy. Seventy-six percent said that the right foods can alleviate existing health issues and 75 percent believe that “eating the right foods can be the best medicine.

Consumer 100

Consumer 100

Global Shop

SEPTEMBER 28, 2022

Everyone knows ERP software is required to compete in today’s aggressive manufacturing market, but it’s no longer enough to simply have an ERP system. The most successful manufacturers incorporate ERP software into every critical aspect of their shop floor, and it’s time for you to join the winner’s circle. You might be asking how the winners – your competition – set themselves apart.

Shipping 97

Shipping Shopping Marketing 97

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

SEPTEMBER 28, 2022

Dick’s Sporting Goods plans to hire up to 9,000 seasonal workers to help meet the demands of the upcoming holiday season. The retailer’s hiring plans are roughly the same as last year when it said it added the “largest number of seasonal associates” in its history.

Sporting Goods 100

Sporting Goods Planning 100

Retail Dive

SEPTEMBER 28, 2022

The retailer joins nearly 2,000 others in ensuring that work schedules allow for time to cast a ballot.

127

127

Retail Wire

SEPTEMBER 28, 2022

Seventy-one percent of Americans say that the cost of living is growing more quickly than their incomes, up from 58 percent in February, according to a survey sponsored by the Bank of America. Sixty-two percent report feeling stressed about their finances even though they are employed. “The major contributor to that stress is inflation,” said Lorna Sabbia, head of retirement and personal wealth solutions at Bank of America.

Finance 100

Finance ATS 100

Retail Dive

SEPTEMBER 28, 2022

Interactive virtual spaces going live ahead of the holidays cater to different product interests, with a beauty and cosmetics section among the first.

101

101

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

SEPTEMBER 28, 2022

The auction house Christie’s yesterday launched Department X to give sneakers, streetwear and sports collectibles their own department, such as various categories of fine art. “The way collectors are evolving and the new collectors coming into the marketplace, we felt this is a strong a robust marketplace,” said Caitlin Donovan, Christie’s head of handbags, streetwear and sneakers.

Marketing 100

Marketing 100

Retail Dive

SEPTEMBER 28, 2022

Tim Bantle replaces Damien Huang, who stepped down after a year on the job and not long after its acquisition by Sparc Group.

109

109

Independent Retailer

SEPTEMBER 28, 2022

“Moving to a headless CMS architecture can help streamline channel management by replacing custom integrations with standard APIs.” “These survey findings speak to the curiosity among consumers to try out interesting new digital environments, and the need for retailers and ecommerce sites to keep pace.” “Modern CMS architectures are often ‘headless,’ meaning that the back-end repository is not directly coupled to the front-end presentation layer, so if one end is attacked

Wholesale 72

Wholesale Management Retail Trends Consumer 72

Retail Dive

SEPTEMBER 28, 2022

The DTC brand was bought up by health and hygiene company Essity, with founder Joanna Griffiths maintaining a 20% stake.

97

97

Advertisement

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning