Retail TouchPoints
DECEMBER 30, 2021
In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Federal data indicates that impostor scams and ecommerce fraud topped the list. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Consumers in every age bracket are in fraudsters’ sights.
Retail Wire
DECEMBER 30, 2021
The number of infected workers at the Walmart store in Linden, NJ, remained unclear as of yesterday — described in a news report as “dozens” and by one unconfirmed worker report as over 90 — but the outbreak was serious enough to prompt Walmart management to follow “an ongoing company-initiated program … for a third-party specialist to further sanitize the store.” The store reportedly closed to shoppers on Tuesday evening and remained so yesterday for cleaning and r
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Small Biz Trends
DECEMBER 30, 2021
If you happen to do some spring cleaning or did a little closet purge to declutter and happen to have a pile of old clothes that you have no need for? Well, the good news is this pile of clothes can be a good money-making opportunity. There is a huge demand for vintage clothes, shoes, and accessories, and tapping into this untapped demand can prove lucrative.
Retail Wire
DECEMBER 30, 2021
New York City is drastically curtailing the number of Time Square revelers this year due to the Omnicron outbreak, and across the country, many are refraining from parties and gatherings as well. But not to worry — the owner of One Times Square has teamed up with a cryptocurrency firm to produce a virtual replica of the iconic NYC celebration, hosting the “MetaFest 2022” party.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Nvidia
DECEMBER 30, 2021
It’s the final countdown for what’s been a big year for cloud gaming. For the last GFN Thursday of the year, we’re taking a look at some of the GeForce NOW community’s top picks of games that joined the GeForce NOW library in 2021. Plus, check out the last batch of games coming to the cloud this year, with seven new additions streaming this week. Bringing Gaming to Gamers.
Retail Wire
DECEMBER 30, 2021
The Chinese internet firm, Meituan, has been piloting its drone delivery service in the seven neighborhoods within the metro area of Shenzhen for the last couple of years, so far flying 19,000 meals to 8,000 customers, and the company has applied to expand the program to the rest of the city next year. However, it’s hard to understand the commercial viability of delivering a small takeout order by air.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
DECEMBER 30, 2021
According to the Retail Tenant Expansion Report issued recently by real estate firm Stan Johnson Co. — when taken sector by sector — there have decidedly been winners and losers in retail as a result of the changes to consumer behavior brought about by the pandemic. In the former category stand convenience store and auto supply store chains, many of which are planning to open a significant number of new stores in coming months.
Retail Dive
DECEMBER 30, 2021
While the pandemic isn't over, 2021 seemed to show that physical locations remain important to retail. But each store must have something to offer.
Retail Wire
DECEMBER 30, 2021
Victoria’s Secret CEO Martin Waters is feeling good about the modest growth the retailer managed during the holiday period and said the company will buy back $250 million of its stock through an accelerated share repurchase program. Following the spinoff from L Brands, the retailer began a broad overhaul of its image, employing models and spokespeople meant to better reflect female empowerment over sexiness, offering more options for plus-size customers and diversifying into new apparel c
Independent Retailer
DECEMBER 30, 2021
Retailers have been using loyalty programs to turn new customers into returning shoppers for years. In 2016, the consumer loyalty management market was valued at almost $2 billion. By 2023, that figure is expected to reach nearly $7 billion — an annual compounded growth rate of nearly 21 percent. In the U.S. alone, consumers now collectively hold more than nine billion loyalty program memberships.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
DECEMBER 30, 2021
Citing “an increase in thefts and different crimes in retail locations,” Hy-Vee Vice President of Security Jamie Sipes announced that the regional grocer is establishing a Retail Security team, outfitted with “tools that an officer would need to keep employees and customers safe.” Mr. Sipes explained that the officers, many of whom have prior law enforcement experience, are being positioned mostly as a visual deterrent to crime.
LS Retail
DECEMBER 30, 2021
©iStock/Zbignev Safranovic Love this because I feel it applies to everyone who is reading this blog! Yes, all bets are on for going global in 2022 and for the Irish-bred filly, Going Global , to keep winning in 2022! Let's keep our fingers crossed.
Retail Wire
DECEMBER 30, 2021
Apple let some of its prized engineers know the other day that they would be receiving unscheduled bonuses, ranging from $50,000 to $180,000. The rewards are indicative of the battle for talent heating up between Apple and Meta, in particular, which has reportedly poached about 100 engineers from Apple in the last few months. Apple has been active in luring talent from Meta, as well.
Independent Retailer
DECEMBER 30, 2021
With all of the supply chain issues disrupting the industry today, indie retailers need fast solutions for purchasing merchandise. Independent Retailer has put together a list of some of our favorite winter and spring accessories that are ready to be shipped today. Support local manufacturers and the local economy by stocking up on these hot items: Grey Multicolor Tie-Dye Midi Sleeve Relaxed Flare Shirt.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
DECEMBER 30, 2021
Initial jobless claims released today from the Labor Department are at 198,000 for the week ending Dec. 25, somewhat lower than expected and historically low — in fact close to the lowest level since 1969. Continuing claims for the week ending Dec. 18 were at 1.716 million, a new low point since the start of the pandemic.
Independent Retailer
DECEMBER 30, 2021
Retailers count on their customer service representatives to handle all sorts of issues, but are they prepared to defend against cyber attacks? With countless onslaughts happening around the world leading to data breaches and ransomware, this is why now, more than ever, cyber security awareness is of the utmost importance. Your company’s employees have to become the first line of defense against potential hackers, and that is where security awareness comes into play.
Kuusoft
DECEMBER 30, 2021
One of the most-used marketing tools in the past was static signage. Almost all types of brick-and-mortar businesses… The post Digital Signage in Auto Dealership: What Do You Need to Know appeared first on The Official Kuusoft Blog.
Mass Relators
DECEMBER 30, 2021
CINCINNATI — Kroger Co.’s board of directors on Thursday authorized a new $1 billion share repurchase program, replacing the current authorization, which had approximately $157 million remaining as of December 29. “We are customer obsessed and focused on leading with fresh and accelerating with digital, which is building momentum in our business and will drive Kroger’s long-term success,” Kroger chairman and CEO Rodney McMullen said. “Kroger’s share repurchase
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Kuusoft
DECEMBER 30, 2021
What are digital signage kiosks? In essence, digital signage kiosks are a form of a self-service solution that… The post How Digital Signage Kiosks Can Enhance Your Business appeared first on The Official Kuusoft Blog.
Retail Times
DECEMBER 30, 2021
Consumer spending increased 5.9% in 2021 compared to 2019, fuelled by demand for convenience, online shopping and home improvements. While Covid-19 continued to hamper the hospitality and leisure sector, social distancing restrictions spurred the rising popularity of ‘insperiences’ and outdoor pursuits, resulting in growth for both digital entertainment and sports & outdoor retailers.
Kuusoft
DECEMBER 30, 2021
The future is digital, and the transformation is happening at an accelerated pace for the retail banking industry.… The post 7 Ways to Improve Customer Experience with Digital Signage in Retail Banking appeared first on The Official Kuusoft Blog.
VMS
DECEMBER 30, 2021
Swarovski (Wattens, Austria) has opened a nearly 2,000-square-foot flagship in Shanghai, which is now the crystal producer’s largest store, Business of Fashion reports. The new location is the second of the brand’s “Wonderlab” stores. The first opened in Zurich, Switzerland last month. The concept includes a silver room equipped with robotic arms called “The Lab,” a metallic pink “Wonder Room” and a futuristic bedroom dubbed the “Dream Room,” the article says.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Rangeme
DECEMBER 30, 2021
Dr. Bronner’s of all-natural soap fame has launched a line of six plant-based chocolate bars. Surprised? You shouldn’t be. Excited? Yes, you should be. Plant-based is the new buzzy catchphrase being applied to everything from burgers to, well, chocolate. Companies like Cadbury’s, Hershey’s, and even boutique companies are jumping on the bandwagon to appeal to a growing crowd of consumers with a sweet tooth.
Retail Times
DECEMBER 30, 2021
With Omicron on the rise and many people still wary of big festive parties, new data has shown that Christmas 2021 saw a sharp downturn in interest for traditional fizzy favourites champagne and Prosecco.
Retail TouchPoints
DECEMBER 30, 2021
Reliability is an important aspect of any ecommerce transaction — no one likes shipping delays or out-of-stock messages — but digital grocery is where this consideration becomes truly paramount. Food is often time- and temperature-sensitive, and retailers looking to get their online grocery programs right need to deliver on convenience above and beyond even what’s expected in the rest of the retail industry.
Retail Times
DECEMBER 30, 2021
A resident in Kirkcaldy (Scotland) became the first person in the UK to return a potentially unwanted Christmas present, data from PayPoint reveals today. It hadn’t even got light when the first parcel was returned to a Collect+ store at 01:53 on Christmas Day. The next return was made in Crewe at 08:20. Throughout December 2021, the Collect+ network managed more than 4,000,000 parcels as people looked to get presents delivered ahead of Christmas Day.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Times
DECEMBER 30, 2021
Zero. Zilch. Zip. Three words, and the name of the newest online retailer of alcohol-free beverages, dedicated to demystifying the no alcohol drinks space and offering an expert-curated list of soft drinks for grown-ups.
Retail Times
DECEMBER 30, 2021
Generous Tesco shoppers have been thanked after donating more than 1.5million meals-worth of food to help charities feed people during Christmas and the winter months.
Retail Times
DECEMBER 30, 2021
iDenfy, a company providing identity verification and fraud detection services, launches an enhanced version of phone verification.
Retail Times
DECEMBER 30, 2021
Some-zing is coming…today McVitie’s UK&I announces the return of Lemon & Lime Flavour to the McVitie’s Jaffa Cakes range.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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