Retail TouchPoints

MAY 6, 2022

Data is a critical foundation in today’s retail strategies, enabling organizations to make smart analytics-based business decisions, from refining personalized marketing efforts to improving logistics operations. The rise of ecommerce and other technological advances have made the retail sector an increasingly data-rich environment. However, even armed with this data, the continued impacts of the pandemic, uncertain global economic conditions and supply chain constraints are putting retail busin

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Management Consumer Shopping Returns 271

Retail Wire

MAY 6, 2022

Best Buy is adding beauty gadgets and outdoor furniture to its list of products for sale. The retailer is looking to move into categories including fitness/wellness and furniture to continue building on its growth achieved during the pandemic.

Outdoor 189

Outdoor 189

Retail TouchPoints

MAY 6, 2022

Wayfair has named Kate Gulliver to the role of CFO and Chief Administrative Officer, effective November 2022, following the retirement of current CFO Michael Fleisher. The retailer also reported disappointing Q1 2022 results, including a 13.9% year-over-year revenue drop and the loss of 23.4% of its active customers. Gulliver currently serves as VP, Chief People Officer at Wayfair.

Returns 263

Returns Management Marketing ATS 263

Retail Wire

MAY 6, 2022

Target’s chief marketer, Cara Sylvester, is adding a new responsibility to her role after being named the retailer’s chief guest experience officer. Ms. Sylvester will focus on customer personalization and driving more customers to Target’s stores and app. Brett Craig has been named as chief information officer from senior vice president of digital.

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Marketing 130

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MAY 6, 2022

Just five months after the opening its first brick-and-mortar store in Las Vegas, size-inclusive lingerie brand Savage x Fenty is planning to more than double its physical footprint, from five locations to 11. The brand’s Las Vegas debut in January was quickly followed by four additional locations, in Los Angeles, Houston, Philadelphia and the Washington, D.C. metro area.

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Retail Trends Location Planning Consumer 237

Retail Wire

MAY 6, 2022

U.S. ports are racing to unload cargo and move it out before China’s relaxation of its COVID-19 related lockdowns bring a surge of products heading westward. “I can’t say whether we will go back to a 100 ships queuing up to dock, but we really need to get the existing cargo out of the port and out of Southern California,” said Gene Seroka, executive director of the Port of Los Angeles.

Shipping 130

Shipping 130

Cisco Retail

MAY 6, 2022

Co-authored by Vaughn Suazo. The digital transformation in this decade is demanding more from the network. Multi-cloud, edge, telework, 5G, and IoT are creating an evolved connectivity ecosystem characterized by highly distributed elements needing to communicate with one another in a complex, multi-domain, many-to-many fashion. The world of north-south, east-west traffic flows is quickly disappearing.

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Consumer Accounting Fashion Location 135

Retail Wire

MAY 6, 2022

Foot Locker is seeking to triple its sales of Adidas’ sneakers and other items over the next three years to help offset a reduction in the number of Nike items it carries.

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Cisco Retail

MAY 6, 2022

Continuous Integration/Continuous Delivery, or Continuous Deployment, pipelines have been used in the software development industry for years. For most teams, the days of manually taking source code and manifest files and compiling them to create binaries or executable files and then manually distributing and installing those applications are long gone.

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Management Fashion Location ATS 128

Retail Wire

MAY 6, 2022

Employers in the U.S. added 428,000 jobs, according to the Labor Department. The national unemployment rate remains at 3.6 percent, the lowest point since the start of the pandemic. “This has been an extraordinary jobs recovery, but this kind of growth can’t last forever, especially now that the unemployment level is as low as it is,” said Scott Anderson, chief economist for Bank of the West.

Marketing 100

Marketing ATS 100

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Small Biz Trends

MAY 6, 2022

Google recently announced that they will be giving every U.S. business up to 500 Google Career Certificate scholarships to upskill employees, which could be worth as much as $100,000 of workforce training to any one American company. Google Offering Up to $100,000 in Career Certificate Scholarships to Every Small Business in the US. The Google Career Certificates enable job seekers to study part-time for 3-6 months to gain the skills required to fill roles within in-demand fields, with no degree

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Advertising Marketing ATS 111

Retail Wire

MAY 6, 2022

DoorDash’s order volume increased 23 percent to 404 million in the first quarter. The delivery service said that it attracted more new customers in the first three months of the year than in any quarter over the past year.

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Small Biz Trends

MAY 6, 2022

Marketing and sales have continued improving over the years. In the past decade, digital infrastructure has grown significantly. Digital marketing has stepped in front of marketing platforms and started to take over. Email marketing has proved to be one of the strongest elements of digital marketing with 30% of E-commerce revenue coming from email marketing.

Marketing 105

Marketing Accounting Promotions Planning 105

Retail Wire

MAY 6, 2022

Kohl’s has agreed to pay $2.5 million and Walmart will pay $3 million to settle a U.S. Department of Justice suit claiming that the two companies deceptively marketed products made with bamboo that included other materials.

Marketing 100

Marketing 100

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Mass Relators

MAY 6, 2022

PURCHASE, N.Y. — Monthly retail sales growth continued to be strong in April, according to Mastercard SpendingPulse, which reported that total retail sales (excluding auto) for the month were up 7.2% year-over-year. Mastercard SpendingPulse, which measures in-store and online retail sales across all forms of payment, also found that April sales increased 15.3% compared to pre-pandemic spending (2019), not adjusted for inflation.

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Department Stores Apparel Returns Consumer 98

Retail Wire

MAY 6, 2022

Employees at an Apple store in Towson, MD, have petitioned the National Labor Relations Board to hold a union election. Members of the union called AppleCORE (Coalition of Organized Retail Employees) are operating with support from the International Association of Machinists and Aerospace Workers. The store joins another Apple location at the Grand Central Terminal in New York in seeking a union vote.

Location 100

Location ATS 100

Small Biz Trends

MAY 6, 2022

There’s a lot of announcements coming out this week with it being National Small Business Week. A number of them came from Meta, including things like: Native Ad Creation : Businesses can now leverage native ad creation in WhatsApp Business App and no longer need to switch apps to complete them. Quote Request on Instagram: People can now request a quote from select businesses on Instagram, following a questionnaire that appears before starting a conversation.

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Advertising Promotions Marketing Consumer 98

Retail Dive

MAY 6, 2022

Maggie Gauger is taking on the new role at Nike, while Petco collaborated with the specialty outdoors retailer to create an exclusive collection of pet gear.

Outdoor 96

Outdoor ATS 96

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

LS Retail

MAY 6, 2022

©iStock/Nattakorn Maneerat Finding global brand desirability, according to Lisa Shiqi Yu, Genlab CEO and former digital transformation head of L’Oreal China and Elijah Whaley, VP of Marketing at Gainfluence, comes from combining superior product quality with defining your brand purpose, delivered through extraordinary customer experiences. When it comes to long-term brand building, the local beauty brands can learn a lot from foreign brands.

Customer Experience 79

Customer Experience Marketing ATS 79

Retail Dive

MAY 6, 2022

The new deal makes Foot Locker the "lead partner" for Adidas' basketball offerings and is expected to generate $2 billion in sales by 2025.

ATS 98

ATS 98

Small Biz Trends

MAY 6, 2022

This article, " Do You Need Glasses to See Your Future in Business? " was first published on Small Business Trends.

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Retail Dive

MAY 6, 2022

The DTC swimwear brand enlisted activists, entrepreneurs and other well-known women to front its “Every Body is a Summersalt Body” campaign.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Times

MAY 6, 2022

Retail Express’ CEO, Barry Grange, looks at retail digital transformation, intelligent merchandising and a data-driven approach to profitability with leaner times ahead.

ATS 64

ATS 64

Retail Dive

MAY 6, 2022

The sportswear brand has been strategically canceling orders as COVID-19 disrupts China and delays and capacity shortfalls persist.

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365 Retail

MAY 6, 2022

It goes without saying that recent macro-economic events and their disruptive forces have taken their toll on the retail sector. Certainly, the combined effects of supply chain disruption as a result of Brexit; the sharper growth in digital-purchasing patterns across all categories as a consequence of lockdowns; and a rising cost base with inflation running at a 30-year high exacerbated by geo-political tensions, will have far-reaching consequences for the industry.

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Supply Chain Management Promotions Point of Sale Management 59

A1 Retail

MAY 6, 2022

Photo caption: Artisan food and craft fayre at Lakeside Village. An artisan food and craft fayre is set to make a welcome return to Lakeside Village Outlet Shopping on Saturday May 7. Following the success of the market at Easter it will now be held on the first Saturday of each month at the centre. Di Mellis, centre manager at Lakeside Village, said: “We are thrilled to be hosting this fabulous artisan and craft fayre again, our customers really loved it.

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Accessories Returns Shopping Management 59

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Hyken

MAY 6, 2022

This week, we feature an article by Aamir Baloch, one of the Co-Founders at Odondo , where he obsesses over the details to deliver a strong and compelling proposition for each of his clients. He shares how you can improve your customer service strategy and team to take advantage of the benefits an exceptional customer service function has to offer. Before customer service outsourcing , there was once a time when customer service was largely limited to one-on-one phone calls.

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Consumer Accounting Customer Experience ATS 58

A1 Retail

MAY 6, 2022

Evans Cycles , a UK specialist bike shop, has announced a brand new store opening in Aberdeen. As its sixth store opening this year, Evans Cycles is thrilled to bring an accessible, friendly cycling store and workshop to another community in the UK. To celebrate the opening, they will be running a limited offer of 20% off selected bikes in store. The new Evans Cycles store can be found on Union Street, Aberdeen’s main shopping street in the city centre.

Accessories 59

Accessories Shopping Management ATS 59

Retail Times

MAY 6, 2022

Following the news that McColl’s has fallen into administration; Honor Strachan, food & grocery analyst at GlobalData, a leading data and analytics company, offers her view: “McColl’s move to start selling fresh produce was implemented too late for the retailer to capitalize on consumers’ shift to local shopping during the COVID-19 pandemic. Stores stocked with Morrisons’ fresh produce reportedly performed well, but the rollout was not fast enough to secure footfall, as consumers turned to

Consumer 52

Consumer Shopping ATS 52

Mass Relators

MAY 6, 2022

VAUGHAN, Ontario — Bausch + Lomb Corp. launched as a publicly traded company Friday focused on protecting and enhancing sight for millions of people around the world when it began trading under the “BLCO” symbol on the New York Stock Exchange and Toronto Stock Exchange. “Today marks a tremendous milestone for Bausch + Lomb and an important step forward on the path to an independent company focused on eye health,” said Joseph Papa, chairman and CEO, Bausch + Lomb.

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Management Marketing Consumer ATS 52

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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