Retail TouchPoints
FEBRUARY 9, 2023
Online furniture and home furnishings retailer Overstock has partnered with Citi Retail Services to offer customers digital-first benefits and rewards through a co-branded Overstock Mastercard. “As a customer-focused online retailer, we’re always exploring new ways to better provide smart value,” said Jonathan Johnson, CEO of Overstock in a statement.
Retail Focus
FEBRUARY 9, 2023
“Proximity” has become a controversial term when it comes to retail. In an urban setting, “proximity” goes back to its golden age because customers find it more practical and suitable for shopping around the corner. In remote villages, proximity retail suffers. Customers find it more convenient to drive back and forth to find a retail conglomerate to make or complete their purchases.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
FEBRUARY 9, 2023
Kohl’s has named Nick Jones as its new Chief Marketing and Digital Officer, effective next month. Reporting directly to CEO Tom Kingsbury, Jones will be responsible for merchandising functions including buying, digital and omnichannel merchandising, product design and development and product portfolio strategy. “We are very excited to have Nick join our team and lead our merchandising organization as we continue our focus on the active and casual lifestyle while also accelerating our focus on pr
Inside Retail
FEBRUARY 9, 2023
L’Oreal posted 8.1 per cent sales growth in the fourth quarter, a touch slower than in the previous three months, with firm demand in the United States and Europe helping to offset the dent from coronavirus disruptions in China. The cosmetics company, which sells Maybelline mascara and CeraVe skincare, recorded sales for the last three month of 2022 of US$11.1 billion, in line with analyst expectations, according to Refinitiv data.
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
FEBRUARY 9, 2023
Kum & Go will implement ICE Cobotics ’ Cobi 18 floor cleaning robotics across the convenience retailer’s 400+ locations. The automation will free up associates to spend more time on tasks like stocking shelves and coolers, handling fresh food orders and engaging with customers. Cobi can easily be deployed multiple times per day to ensure stores stay clean and the environment remains healthy.
Inside Retail
FEBRUARY 9, 2023
Managing people is not easy. Each person has had different experiences from previous workplaces. They also have different expectations of their manager and different ways of communicating. However, even with all these differences, becoming a manager that people want to work for is within our own control. Managers need to be professionally good and of good character.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
FEBRUARY 9, 2023
Direct-to-consumer meat-delivery company Our Cow has acquired the assets of collapsed instant grocery delivery service Voly for an undisclosed sum. Founded by Bianca Tarrant and Dave McGiveron, the company’s meat subscription service – The Exclusive Eaters Club – delivers grass-fed, free range and organic meat straight from farmers to customers across Australia.
Retail TouchPoints
FEBRUARY 9, 2023
Brain Corp. and Google Cloud have launched BrainOS Inventory Insights, a proprietary solution that aims to deliver next-generation in-store inventory analytics to retailers. The platform is designed to be an end-to-end solution for analyzing the inventory data collected by BrainOS-powered inventory scanning robots. The solution was created to help retailers quickly identify out-of-stock and low stock events, as well as assess product details such as where an item is, if it’s in the correct
Inside Retail
FEBRUARY 9, 2023
In January, Chinese retail giant JD announced that it was shutting down its e-commerce operations in Indonesia and Thailand and would stop taking orders in both markets on 15 February. The company said it will continue to serve customers in global markets, such as Southeast Asia, through its supply chain infrastructure. While JD.com did not give any official reason for the move, industry experts have noted that competition in Southeast Asia’s e-commerce market is fierce, and some have speculated
Retail TouchPoints
FEBRUARY 9, 2023
When the first Batteries Plus opened in 1988 in Green Bay, Wis. it was a groundbreaking retail concept, in many ways heralding a new era of personal computing and electronics. Cell phones had just entered the scene, the internet was in its early days and daily tasks were quickly being overtaken by newfangled portable devices like boom boxes, cordless phones and camcorders.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
FEBRUARY 9, 2023
I’ve always been a bit of an oddball. Even as a kid, it was obvious that I didn’t think like ‘normal’ people. My brain wasn’t wired to function the way it was ‘supposed’ to. Sadly, in the ’80s and ’90s, we weren’t as switched on to neurodiversity as we are now, so I struggled on in silence, undiagnosed until I was 40! Millions of people worldwide remain undiagnosed with Attention Deficit Hyperactivity Disorder until adulthood and quite often, as in my case, it crops up during the pro
Retail TouchPoints
FEBRUARY 9, 2023
Canada Goose is planning to more than double its physical footprint from the current 51 locations over the next five years as it pursues revenue of $3 billion by 2028. The expansion will complement plans to expand omnichannel operations with a greater digital presence and increase the brand’s focus on its female and Gen Z shoppers. Achieving these goals will require Canada Goose to maintain a CAGR of approximately 20% in the coming years.
Inside Retail
FEBRUARY 9, 2023
This Is Not A Toy Store is a new Melbourne shop and event space that aims to introduce local consumers to the growing global movement around art toys. Founded by directors Cipta Croft-Cusworth, Alex ‘A.J’ Dinsdale and Fletcher Anderson, the concept began as the three toy designers were looking to forge a community of like-minded artists and enthusiasts who recognised and appreciated toys as a form of artistic expression.
Retail Focus
FEBRUARY 9, 2023
Are you considering offering your customers same-day delivery? If so, you should first spend time considering the following advantages and disadvantages. Three Reasons to Offer Same-day Delivery Let us begin with the positives. The following three reasons why you should provide same-day delivery will undoubtedly make you think same-day deliveries are a good idea. 1.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
FEBRUARY 9, 2023
LVMH-owned Italian luxury fashion house Fendi has unveiled its first flagship store in South Korea dubbed ‘Palazzo Fendi Seoul’ to further strengthen its influence in the burgeoning Asian luxury market. The new boutique is located in Gangnam District’s Cheongdam-dong, known as an affluent neighbourhood and home to flagships of luxury fashion brands, including Louis Vuitton and Christian Dior.
Retail Wire
FEBRUARY 9, 2023
Prices for goods sold online in January fell one percent, marking the fifth straight month of declines, according to Adobe’s Digital Price Index (DPI). Patrick Brown, vice president of growth marketing and insights at Adobe, said, “Current demand levels are driving retailers to hold prices down and continue to clear out excess inventory.
Inside Retail
FEBRUARY 9, 2023
Meindert Wolfraad launched Lekker Bikes in 2009 while living in Australia as a backpacker, and over the years, he grew the brand into a successful global cycling business. In 2018, he stepped down as CEO to take on a more strategic role. We spoke to him about making that transitioning, what his average day looks like, and how he switches off. Inside Retail: Tell me about your career journey.
Retail Wire
FEBRUARY 9, 2023
Retailers are locking up items that are frequently stolen in stores. That means customers have to request help to gain access to the products they want to purchase. The wait time has led to unhappy customers, prompting retailers to pursue the use of technology that will help prevent theft and give shoppers the faster access they want.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Inside Retail
FEBRUARY 9, 2023
Australian retailer Winning Group has unveiled a new 45,750sqm purpose-built distribution centre in Wacol, Brisbane. The new DC, located 20km from Brisbane’s CBD, is a significant upgrade from the group’s current 18,000sqm site, boasting 54 loading docks and a five-star Green Star design. The new facility is the base of the group’s logistics and end-mile business, Winning Services.
Retail Wire
FEBRUARY 9, 2023
Bed Bath & Beyond was on the verge of liquidating its business before it struck a deal with a hedge fund to avoid bankruptcy. Lenders to the chain were reported to be in favor of liquidating the business but were convinced to hold back when told of the human cost — 30,000 people out of jobs.
Inside Retail
FEBRUARY 9, 2023
BCA CEO to step down By Dean Blake The Business Council of Australia’s chief executive Jennifer Westacott will exit the association within the next 18 months. According to AFR, Westacott and the BCA are implementing a succession strategy that will see a list of potential replacements brought together by an external recruitment agency. “The Business Council’s role fighting for the policies that keep Australia strong with a vibrant and successful business sector has never been more important, afte
Retail Focus
FEBRUARY 9, 2023
As a rental property owner, it can be easy to make mistakes that can cost you time, money, and headaches. Here are some common mistakes rental owners make and how to avoid them. Not running adequate checks on a potential tenant One of the rental owners’ biggest mistakes is not conducting thorough background checks on potential tenants. It’s important to verify a tenant’s income, credit history, and rental history to ensure they will be able to pay rent on time and take care of
Advertisement
Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
FEBRUARY 9, 2023
Chick-fil-A is testing a Cauliflower Sandwich in Denver, CO, Charleston, SC, and Greensboro, NC. “We are committed to chicken, and chicken is the hero,” said Leslie Neslage, director of Menu and Packaging for Chick-fil-A. “But… it was becoming more and more prevalent that customers really want to find ways to increase vegetables in their diet.
Retail Focus
FEBRUARY 9, 2023
We face plenty of dilemmas on a daily basis. But few are as polarising as which mobile phone system you should choose: Google Android or Apple iOS? If you’re weighing up whether to get the latest iPhone or a rival handset from the likes of Samsung, here are some of the benefits of each to help you decide. Why get an iPhone? Not convinced an Android is for you?
Retail Wire
FEBRUARY 9, 2023
Colgate-Palmolive has issued a voluntary recall of 4.9 million bottles of Fabuloso cleaner over concerns about a possible bacteria contamination, which could put people with compromised immune systems at risk. The cleaner is widely used in many Latino households.
Retail Times
FEBRUARY 9, 2023
REWE International AG has chosen Körber’s Warehouse Management System (WMS) to be deployed across 40+ European locations. K.Motion WMS aims to optimise a complex process landscape, bringing maximum flexibility to meet the multi-layered demands of the food and pharmacy retail industry.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
FEBRUARY 9, 2023
Mattel fell short of its and Wall Street’s expectations for the fourth quarter as North American consumers cut back on purchases of toys that had price increases in 2022. The toy maker’s sales fell 26 percent “as the macro-economic environment was more challenging than anticipated,” said Mattel CEO Ynon Kreiz.
Indigo 9 Digital
FEBRUARY 9, 2023
By Tricia McKinnon Do you believe it’s possible to become an overnight success? By all accounts Oatly is an overnight success. Its oat milk landed in coffee shops in the United States in 2016 and by 2018 its was so popular there were shortages of it across the United States. But as any “overnight” success will tell you their success is always years, or in the case of Oatly, decades in the making.
Retail Wire
FEBRUARY 9, 2023
Post Holdings will acquire Kibbles ’n Bits, Nature’s Recipe, 9Lives and other pet food brands from J.M. Smucker for $700 million in cash and shares of common stock worth $500 million.
Indigo 9 Digital
FEBRUARY 9, 2023
By Tricia McKinnon From humble beginnings nearly 50 years ago UNIQLO is now a global brand with over two thousand stores around the world. Don’t let the simple and classic aesthetic of UNIQLO’s clothing fool you. With sales of 2.3 trillion yen ($17.6 billion) in the year ending August 2022 UNIQLO has its eyes set on becoming the number one clothing retailer in the world.
Advertisement
Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
Expert insights. Personalized for you.
278 
Let's personalize your content