Retail TouchPoints

NOVEMBER 12, 2020

Aetrex Worldwide has launched Albert 2, the next generation of the company’s 3D foot scanning technology. The omnichannel device is designed to be a fully integrated foot scanning system that can help shoppers find correctly fitting footwear and orthotics and provide an enhanced customer experience at retail. Customers step into the Albert 2, which can scan both feet in 20 seconds or less, to capture static and dynamic pressure as well as 3D measurements of the foot.

Customer Experience 339

Customer Experience Returns Shopping Marketing 339

Graff Retail

NOVEMBER 12, 2020

In the second part of my holiday season shopping tips for retailers, I discuss add-ons. Previously, I spoke about the importance of safety and gift cards, but now I want to focus on my 5-step add-on strategy that you can use with every customer that comes to your store. Who Else is on Their List? […].

Shopping 52

Shopping 52

Retail TouchPoints

NOVEMBER 12, 2020

Retail Ecommerce Ventures placed a $4 million stalking horse bid for the intellectual property of Stein Mart through a majority-owned subsidiary called Stein Mart Online. The assets available for sale include the Stein Mart brand as well as its private label brands, domain names, social media assets and customer data. Retail Ecommerce Ventures has acquired the intellectual property of multiple retailers in recent years, including Modell’s Sporting Goods , Dressbarn and Pier 1 Imports.

Sporting Goods 279

Sporting Goods 279

Retail TouchPoints

NOVEMBER 12, 2020

Q4 2020 will be the most consequential retail quarter of the past 25 years. To make the most of this holiday shopping season, retailers must understand changes in consumer behavior and mindset, and reflect this understanding in their in-store experiences. Online sales are up across most brands, but we’re already seeing that 71% of shoppers are comfortable going back to stores this holiday season.

Consumer 246

Consumer Shipping Retail Trends Shopping 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

NOVEMBER 12, 2020

Rillavoice speech analytics software is designed to enhance conversations between store associates and shoppers in physical retail settings. The tool seeks to help retailers capture much more customer data, and at a faster rate compared to surveys and mystery shoppers. Associates using the platform can talk to customers as they normally would, except that a mic captures their conversations.

Store Operations 236

Store Operations Customer Experience Marketing ATS 236