Fri.Mar 03, 2023

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Best Buy Shutters Up to 30 Larger Stores as it Shifts Omnichannel Operating Model

Retail TouchPoints

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. The retailer plans to invest $200 million in capital expenditures for both these physical store changes and routine store resets and maintenance, down from about $300 million last year.

Planning 299
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Miffy Brings Playful Charm to Chinatown London with Debut Pop-Up Experience

Retail Focus

Shaftesbury has announced that the beloved character turned globally recognised brand, Miffy, is set to launch its first-ever standalone pop-up activation on Chinatown London’s 78 Shaftesbury Avenue. The classic storybook character will be brought to life in the 400 sq ft space, as the destination celebrates the Year of the Rabbit. The 3-month long pop-up will also stock an exclusive selection of limited-edition products.

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Nordstrom to Wind Down Canada Operations, Closing 13 Stores and Ecommerce Site

Retail TouchPoints

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022. The ecommerce site closed on March 2, and the company expects to wind down its brick-and-mortar operations by late June 2023.

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Vanilla Women’s Fashion Brand Joins Merry Hill

Retail Focus

Sovereign Centros has announced the upcoming arrival of Vanilla, a trendy women’s clothing brand, at Merry Hill, one of the UK’s top retail and leisure destinations. The store will take up a 4,500 sq ft space and will house both of the brand’s labels, Blue Vanilla and Pink Vanilla, offering a broad selection of affordable, high-quality clothing, footwear, and accessories.

Fashion 147
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Target, Macy’s and Dollar Tree Prep for a Tough Year Despite Holiday Success

Retail TouchPoints

While the 2022 holiday season was an overall success , the specter of a potential recession was clearly looming over the retail industry in the final months of the year. That pressure can be felt in the Q4 2022 results and fiscal 2023 outlooks released by a multitude of retailers this week. Walmart has already warned of an economic slowdown in the coming year, noting that shoppers’ savings rates are about half of what they were during the pandemic.

Markdowns 311
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Liverpool ONE Chosen as Location for Sweaty Betty’s Largest Retail Store in the North of England

Retail Focus

Global activewear and lifestyle brand Sweaty Betty will open its largest retail store in the North of England at Liverpool ONE, according to property group Grosvenor. The 2,600 sq ft standalone city store on Peter’s Lane marks Sweaty Betty’s debut in Liverpool and will showcase the brand’s extensive range of women’s clothing, accessories, and footwear, all made with responsibly sourced materials and recycled bottles.

Location 130

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Why Window Displays are Vital to Retail Stores

Retail Focus

Due to the boom registered by online commerce in the last couple of years, retail stores had to rethink their customer strategy. As such, the window displays became even more important since it’s a potential customer’s contact with the store. Through the window display, a store can communicate a wide range of messages, like the type of products available, discounts, the general atmosphere, or present the brand.

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Personalization that Consumers Expect Post-Pandemic

Retail TouchPoints

Today’s retail environment is challenging — whether it is price pressure from discounters, market disruption from online players, increased price transparency for shoppers or changing macroeconomics. To top that off, differentiation approaches in retail that have been around for ages, such as unique inventory or strategic pricing and promotions, can now be easily imitated.

Consumer 283
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How Do People Celebrate and Dress Up on Easter?

Retail Focus

Easter is a holiday that holds great significance in many cultures worldwide. It is a celebration and joy day marked by special traditions, customs, and events. One such custom is the Easter fancy dress. This article will explore how people celebrate and dress up on Easter. The History of Easter Celebrations Easter is a Christian holiday that celebrates the resurrection of Jesus Christ.

Fashion 130
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Walmart to open 28 healthcare centers in 2024

Retail Wire

Walmart plans to open 28 new healthcare centers in 2024. That will bring the company’s total to 75. Walmart had 32 clinics operating at the end of 20922 and plans to open 17 more this year.

Planning 130
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How Can You Build A Brand Image? 3 Retailers That Have Mastered This

Retail Focus

There is much competition in the retail industry. Even before the emergence of online shopping, high street retail brands were doing everything possible to ensure they were developing an edge against their competitors. For example, many retailers in the past used consumer-based sales promotions to attract the attention of their target audience, such as ‘buy one get one free’ (BOGOF) offers.

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Senate to vote on subpoena for Starbucks CEO

Retail Wire

Sen. Bernie Sanders said that the Senate’s Health, Education, Labor, and Pensions committee would vote on March 8 on whether to issue a subpoena for Howard Schultz. Starbucks’ interim CEO has declined to appear in front of the committee to address questions about the coffee giant’s union-busting activities. Starbucks has maintained that Mr.

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In push for growth, Nordstrom bets on Rack, exits Canada

Retail Dive

Amid Q4 declines, the department store is prioritizing its off-price business, rapidly expanding its footprint and improving its assortment.

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Costco sees signs of inflation easing

Retail Wire

Costco said that inflation in the most recent quarter was in the five to six percent range, down from six to seven percent in the prior three months. “We continue to see some improvements in many items,” said Costco CFO Richard Galanti. “Commodity prices are starting to fall — not back to pre-COVID levels … but continue to provide some relief — things like chicken, bacon, butter, steel, resin, nuts.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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The Weekly Closeout: Walmart lands $1B a month in orders fulfilled by stores, Parade heads to Target

Retail Dive

Store fulfilled delivery sales have nearly tripled in two years at the big-box retailer, and the DTC intimates brand inks another major wholesale deal.

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Walmart CEO plans to run the retailer for at least three more years

Retail Wire

Walmart CEO Doug McMillon says he will continue leading the company for at least three more years as the retailer works to identify his successor. Mr. McMillon has held the top job at Walmart since 2014.

Planning 130
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The Way of the Future Is Through AI

LS Retail

©iStock/Black_Kira First there was ChatGPT , then DALL-E 2 and Midjourney , and now Blue Mail. Artificial Intelligence (AI) is coming into our world fast. If you are not familiar with any of these, check them out. AI technology will become the way of the future soon – sparking creativity and expanding the range of what's possible.

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Chicken and waffles ice cream is a thing at Baskin-Robbins

Retail Wire

Baskin-Robbins is selling chicken and waffles ice cream made with buttermilk waffle-flavored ice cream and bits that mimic the taste of chicken and waffles. It doesn’t actually contain chicken. “We pride ourselves on bringing innovative flavors to market, which is why when we saw the growing popularity of chicken & waffles on menus, we knew we had to create a bold flavor that would change the way our guests enjoy Chick’n & Waffles,” said Hannah Suits, director of

ATS 100
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Target to broaden assortment of products priced $15 and under

Retail Dive

The retailer is leaning further into its "Tarjay" reputation and will also expand its Apple and Ulta shop-in-shops.

Shopping 107
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Hershey faces calls for boycott over new Women’s Day campaign

Retail Wire

Fae Johnstone, a queer, trans and feminist activist, tweeted about being included in Hershey’s “Her for She” campaign for International Women’s Day. That led to calls on social media to #BoycottHersheys. The candy and snack company has been criticized for its inclusive messaging, which some on the right view as part of the “woke” culture.

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Ex-Twitter exec joins Peloton as new chief people officer

Retail Dive

Dalana Brand is the second executive at Peloton to bring experience from the social media platform. She will report directly to CEO Barry McCarthy.

ATS 103
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Publix’s customers have plenty of reasons to like the grocery chain

Retail Wire

Publix has many fans in Florida and the other states where it has expanded. Many like the chain’s sub sandwiches and its buy one, get one promotions. Others appreciate that the chain will have an associate help customers get their bags to their cars.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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QVC, HSN parent lays off 12% of its workforce

Retail Dive

The move, which affects some 400 employees, will generate $60 million in savings as Qurate Retail Group continues to work on its turnaround plan.

Planning 106
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Walgreens choosing not to sell abortion pills in some states where they are legal

Retail Wire

Walgreens will not sell abortion pills in stores and online in some states due to complex legal issues. Kansas, for example, is one state where the law requires that patients receive the drugs directly from a physician.

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Victoria’s Secret will reboot its fashion show this year as turnaround gains traction

Retail Dive

The once infamous event was canceled four years ago amid rising criticism of its messaging and the dawn of #MeToo.

Fashion 103
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IKEA to use bio-based glue for reduced climate footprint

A1 Retail

To reduce the climate footprint of board production, IKEA is switching from fossil-based to bio-based glues. Today, 5 percent of the climate footprint of the total IKEA value chain is connected to the use of glue in board materials. With this change, the goal is to reduce fossil-based glue use by 40 percent and greenhouse gas emissions from glue by 30 percent by FY30.

ATS 59
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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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Showfields brings Hims & Hers, Chubbies to Miami store

Retail Dive

The South Beach store features a Cabana Curation, a Wedding Suite and a Mushroom Market to highlight DTC products.

Marketing 103
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Can refocusing on promotional mix over price win back customer loyalty?

365 Retail

In January 2023 grocery price inflation hit a record high of 16.7% according to the latest industry figures – it is now predicted that households will face an extra ÂŁ788 on their annual shopping bill. Worried customers have already made adjustments to shopping patterns as shop sales fell by record numbers both in December and across the whole of last year as consumers cut spending.

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TJX sees buying opportunities as retail sector falters

Retail Dive

The off-pricer’s CEO said product availability has been “phenomenal” as other companies look to offload product they can’t sell.

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UK food waste – households dump 28.1kg of edible food each month, AEG reveals

Retail Times

While throwing away the odd squishy tomato or the leftovers from our plate might seem minor, food waste is a huge global issue that needs to be tackled. But the problem begins at home, with UK households being responsible for 60% of food waste and business and hospitality responsible for the remaining 40%.

ATS 52
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.