Retail TouchPoints

JUNE 16, 2022

Supermercados ECONO , a retailer with 64 grocery stores in Puerto Rico, is upgrading its current ecommerce platform, ECONO ToGo, with technology from Local Express. ECONO will utilize the tech upgrade to provide its shoppers with exceptional service. The Local Express platform includes a “drop and play” marketing content management module that can facilitate retailers’ ability to quickly incorporate retail media marketing into ecommerce platforms.

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Marketing Location Management Consumer 307

Inside Retail

JUNE 16, 2022

Hong Kong-listed Viva China, a major shareholder of Li Ning, is closer to taking control of British shoemaker Clarks after the company’s extraordinary general meeting approved the acquisition plan. Earlier this year, Viva China said it was in discussions with LionRock and intended to acquire a majority of the outstanding equity interests in Clarks by acquiring 51 per cent of the outstanding equity interests in the LionRock Capital Partners QiLe for US$62 million.

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Apparel Fashion Planning Accessories 264

Retail TouchPoints

JUNE 16, 2022

Internet of Things (IoT) technology and devices have been changing the nature of user experience for some time, as consumers gradually adopt mobile app-controlled technology like smart lighting, connected thermostats, home security systems and doorbell alerts. We expect to see that trend accelerate through 2022 and perhaps even pick up more speed in the latter half of 2023, in ways that give consumers and business users more options for connected experiences that continue to narrow the gap betwe

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Customer Experience Consumer Management 290

Inside Retail

JUNE 16, 2022

QBD Books is increasing its investment in Queensland,y opening a new store in Brisbane and an Australian Geographic store at Westfield Chermside. . QBD Books’ 85th store, in Westfield North Lakes, will be attended by two well-known locals, author Grantlee Kieza and illustrator Andy Geppert. The store opened on June 25. . The Australian Geographic store at Westfield Chermside, scheduled to open next month, will be the first standalone store under the banner in the state.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JUNE 16, 2022

The Home Depot will roll out more than 125,000 new hdPhones to associates in order to improve both the worker and customer experience at its stores. The devices, which are being introduced in collaboration with Zebra Technologies , HPE and Aruba , will enable faster communications among staff. The mobile devices support communications throughout the entire store and in the parking lots, via both text messaging and walkie-talkie communications.

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Customer Experience Location Planning Management 278

Inside Retail

JUNE 16, 2022

A new partnership between AMP Capital and Evie Networks will see universal fast-charging stations for electric vehicles installed in 16 shopping centres across Australia and New Zealand. The Evie Network’s fast-charging stations are powered by 100 per cent renewable energy, adding 150kms of driving range within 30 minutes. Time-poor customers can use the pay-per-charge option of 40 cents per kWh.

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Inside Retail

JUNE 16, 2022

The Reject Shop names its new CEO. The Reject Shop has tapped a former senior Bunnings and Officeworks executive as its new CEO. Phil Bishop (pictured), who was most recently director of merchandise & marketing at Bunnings, also served as COO at Officeworks. His retail career started 30 years ago as a people greeter in a Target store. He will take over from Andre Reich who resigned suddenly in April, leading to the interim appointment of CFO Clinton Cahn to the role.

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Retail TouchPoints

JUNE 16, 2022

Bluecore has launched Bluecore Mobile, a tool designed to replace blast messaging with personalized communications on mobile devices. The solution aims to enable retailers to activate their data so they can put the right messages and recommendations in front of each individual shopper through text. Bluecore Mobile aims to help retailers offer consistent, personal experiences to their customers through mobile devices, similar to how they interact with brands elsewhere.

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Management Marketing 248

Inside Retail

JUNE 16, 2022

A new partnership between AMP Capital and Evie Networks will see universal fast-charging stations for electric vehicles installed in 16 shopping centres across Australia and New Zealand. The Evie Network’s fast-charging stations are powered by 100 per cent renewable energy, adding 150kms of driving range within 30 minutes. Time-poor customers can use the pay-per-charge option of 40 cents per kWh.

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Shopping Location 130

Retail TouchPoints

JUNE 16, 2022

This year’s annual Amazon Prime Day event will officially take place July 12 and 13, but the online retailer is kicking of some members-only deals and events as early June 21. Additionally, there are rumors of a potential follow-up sales event this fall. . The 48-hour sales bonanza will officially start at 3 a.m. EDT for Prime members in Austria, Australia, Belgium, Brazil, Canada, China, France, Germany, Italy, Japan, Luxembourg, Mexico, the Netherlands, Portugal, Singapore, Spain, the UK, the

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Promotions Shopping Planning Shipping 245

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

JUNE 16, 2022

Online giant Amazon just announced it is driving into vehicle retail with the launch of its Automotive Part Finder. Customers can enter their vehicle’s brand, model, year, series and engine type, and they will be shown a list of specific products that suit their needs. Using a ‘virtual garage’, customers can also store a list of the vehicles and parts they have purchased, making identifying past purchases and where they’ve been installed simple.

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Outdoor Accessories Marketing Planning 130

Retail TouchPoints

JUNE 16, 2022

Image courtesy of Petco. Image courtesy of Petco. Petco Health and Wellness Company, Inc. is testing a new concept store to reach the rural and small-town consumer with the opening of its first Neighborhood Farm & Pet Supply in Floresville, Texas, on June 17. The pet goods retailer sees a growth opportunity in rural communities as consumers exit densely populated city areas: two-thirds of urban counties in more densely populated areas have experienced population declines, according to the Ec

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Promotions Location Consumer Shopping 245

Inside Retail

JUNE 16, 2022

Ahead of World Refugee Day on Monday, Japanese retail giant Uniqlo has launched Peace For All, a charity t-shirt project intended to promote world peace and raise funds for organisations that provide humanitarian aid to those affected by poverty, discrimination, violence, conflict and natural disasters. The initial collection includes five t-shirts designed by novelist Haruki Murakami, architect Tadao Ando, creative director Kashiwa Sato, model and designer Ines de la Fressange and Nobel Prize-w

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Fashion Promotions Planning ATS 130

Retail Wire

JUNE 16, 2022

A wide array of new products were on display at the Summer Fancy Food Show, including pasta in new shapes, such as cascatelli, a j-shaped pasta with ridges, and new drinks that mix vinegar syrup with fruit and sparkling water or alcohol.

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ATS 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

JUNE 16, 2022

Last month, we launched our first Rising Stars of Retail report in the May issue of Inside Retail Australia ’s quarterly magazine, a special feature highlighting some of the great under-the-radar talent in the industry from a wide range of departments. Each week, we will publish interviews with the inspiring people listed in the feature, where they reveal what motivates them, the work that they’re most proud of and the challenges that they’ve overcome.

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Fast Fashion Merchandise Store Customer Experience Fashion 130

Retail Wire

JUNE 16, 2022

Amazon.com plans to kick off its Prime Day event at 3:00 a.m. ET and 12:00 a.m. PT on Tuesday, July 12th and run it through the end of July 13. The company did not provide a lot of details about the sales promotion but did promise “the lowest prices ever” on select products from Beats, Bose, iRobot, Sony and other brands.

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Promotions Planning ATS 130

Inside Retail

JUNE 16, 2022

Everyone knows many offices are shifting to a hybrid workplace and many staff are working remotely on a weekly basis. One of the big complaints during the pandemic lockdowns was the eight to ten hour days that staff worked nonstop with their eyes glued to a computer monitor. Research showed that this led to large amounts of burnout and staff that felt isolated.

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Returns Management 130

Retail Wire

JUNE 16, 2022

Kroger’s same-store sales, excluding fuel, during the first quarter were up 4.1 percent. The grocer giant, which expects to cut $1 billion in costs this year through the implementation of automation and technology, raised its annual profit forecast range to $3.85 and $3.95, up from $3.75 and $3.85.

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Grocer 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Nvidia

JUNE 16, 2022

Accounting for nearly half of global vehicle sales in 2021, SUVs have grown in popularity given their versatility. Now, NIO aims to amp up the volume further. This week, the electric automaker unveiled the ES7 SUV, purpose-built for the intelligent vehicle era. Its sporty yet elegant body houses an array of cutting-edge technology, including the Adam autonomous driving supercomputer , powered by NVIDIA DRIVE Orin.

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Accounting Consumer ATS 127

Retail Wire

JUNE 16, 2022

Reckitt Benckiser, which manufactures Enfamil infant formula, said it will import the product from its facility in Singapore to address shortages in the U.S. created when an Abbott Laboratories plant was closed due to health concerns.

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Cisco Retail

JUNE 16, 2022

Security resilience isn’t something that happens overnight. It’s something that grows with every challenge, pivot and plot change. While organizations can invest in solid technology and efficient processes, one thing is critical in making sure it translates into effective security: people. What impact do people have on security resilience? Does the number of security employees in an organization affect its ability to foster resilience?

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ATS 122

Retail Wire

JUNE 16, 2022

Amazon.com is opening its second Amazon Style store at the Easton Town Center in Columbus, OH. The first Amazon Style opened last month in Los Angeles. “We’re delighted to be part of the Columbus community and offer customers a new and innovative way to shop their favorite looks from Amazon in person,” said Monica Ravi, director of operations for Amazon Style.

Shopping 100

Shopping ATS 100

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

365 Retail

JUNE 16, 2022

Virgin Media O2 has partnered with Kindred to launch ‘Feel good shopping’ a unique sustainable shopping service. The new retail shopping feature will help customers save money and support eco projects while shopping online. The exclusive ‘Feel Good Shopping’ feature is now live in the My O2 app giving customers discounts and deals at over 70% of the top UK online retailers and more than 20,000 retailers in total.

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Shopping Promotions Planning Marketing 119

Retail Wire

JUNE 16, 2022

Revlon is blaming a rising debt load, supply chain disruptions and intense competition for the need to file for Chapter 11 bankruptcy protection. The company expects to receive $575 million in debtor-in-possession financing to continue operating its business. “By addressing these complex legacy debt constraints, we expect to be able to simplify our capital structure and significantly reduce our debt, enabling us to unlock the full potential of our globally recognized brands,” Revlon

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Finance 100

Retail Dive

JUNE 16, 2022

The company’s $1 billion facility in Virginia will help support a supply chain strategy that rapidly responds to changing consumer demand.

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Consumer 122

Retail Wire

JUNE 16, 2022

Petco has developed a new format specifically tailored for rural markets. The retailer is opening its first Neighborhood Farm & Pet Supply store in Floresville, TX. The store will feature products for family pets and farm animals. “These are rapidly-growing markets where pet parents are looking for an experienced, pet-dedicated partner like Petco to help them care for the health and wellness of their animals,” Petco CEO Ron Coughlin said.

Marketing 100

Marketing 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Cisco Retail

JUNE 16, 2022

Cisco Live has come and gone. If you spent any time at all in the DevNet Zone, I am sure you left smarter and more equipped to tackle tomorrow’s technology challenges! I hope we inspired you on your journey with knowledge on APIs, security trends, observability , SASE , infrastructure as code , and more. About a month ago, I made a list of my 5 favorite things about the DevNet Zone.

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Management Marketing ATS 110

Retail Dive

JUNE 16, 2022

Most U.S. Prime members plan to shop the sale, but there’s evidence they’ll be cautious about spending and will also seek out deals at rivals.

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Planning Shopping ATS 108

Retail Wire

JUNE 16, 2022

Unilever has changed the ingredient mix in some of its products as it tries to find a workaround for commodities that are in short supply.

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Small Biz Trends

JUNE 16, 2022

The Internal Revenue Service (IRS) has announced that it has extended the deadline for accepting applications for the Tax Counseling for the Elderly (TCE) and Volunteer Income Tax Assistance (VITA) grant programs to June 17, 2022. Deadline for TCE and VITA Tax Preparer Grants is June 17. The two programs are part of the IRS’ partnerships with organizations across the country to help the elderly and underserved communities get free tax filing services.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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