Tue.Feb 07, 2023

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The Heart of EuroShop: Shopfitting, Store Design & Visual Merchandising

Retail Focus

The EuroShop trade fair, held in Düsseldorf from 26th February to 2nd March 2023, will showcase the latest developments in retail design, shop fitting and visual merchandising. This sector, one of eight experience areas at EuroShop, is the largest and most diverse, with 328 exhibitors showcasing their latest products and ideas over 28,000 square metres of exhibition space in Halls 10, 11, 12 and 13.

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Macroeconomic forces — from inflation to corporate layoffs and the unknown impacts of a recession — are creating uncertainty throughout the retail industry. But the luxury market sits in a unique position of growth: spending on luxury goods grew approximately 20% in 2022, according to Bain & Company , and it is likely to expand further through 2023.

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Declining returns push brands to diversify advertising channels

Inside Retail

The cost of customer acquisition on Google ads has become higher than ever before, with most brands now paying an average of $28 per customer – enough to cover a takeout meal, a decent bottle of red, or two movie tickets on cheap Tuesdays. There’s a clear need for high-performing alternatives to Google and Facebook that help brands convert customers for less, without sacrificing quality or reach.

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5 Trends from NRF 2023 That Retailers Can’t Ignore

Retail TouchPoints

It was amazing to be back in NYC for NRF 2023, and this year’s event did not disappoint. The annual retail gathering brought a huge set of new companies and interesting perspectives that will shape the future of retail over the next three years. Here are five key trends for retailers to pay attention to as they strategize for the months and years ahead: Retail Media Networks (RMNs): One of the most important topics of the past 18 months, RMNs offer the opportunity for many grocers to expand thei

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Are retailers in for disheartening Valentine’s Day sales this year?

Inside Retail

While love will be in the air this Valentine’s Day, there’s mixed data relating to whether customers will buy in, on account of cost of living challenges, and a change in the way that the holiday is celebrated. Research from the Australian Retailers Association (ARA) and Roy Morgan from late January showed that customers are set to spend $485 million during Valentine’s Day, up 16.9 per cent on the previous year.

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PAVE Global and The Retail Innovation Conference & Expo Expand Strategic Partnership

Retail TouchPoints

The Retail Innovation Conference & Expo (RICE) and PAVE Global are expanding their partnership to bring unique content and exclusive networking opportunities to the 2023 show, which will take place June 13-15 at McCormick Place in Chicago. Both organizations are committed to supporting the future of the retail design industry in a meaningful way, with RICE focused on creating a collaborative space to connect retail leaders and PAVE Global focused on empowering the next generation of design l

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Bed Bath & Beyond Staves off Bankruptcy with $1 Billion Capital Infusion

Retail TouchPoints

Bed Bath & Beyond has secured investor backing for more than $1 billion in capital, delaying a potential bankruptcy filing. The retailer has received commitments to raise $225 million of equity capital, initially by selling convertible preferred shares, with the remainder coming over time by issuing warrants that will require holders to purchase more preferred shares in the future.

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McDonald’s unveils delivery service in Australia

Inside Retail

The McDelivery service has finally made it Downunder, six years after it was launched overseas. McDonald’s latest initiative comes at a cost however. According to news.com.au customers will pay $3.99 for delivery and a 5 per cent customer service fee for orders over $12, QSR reports. Orders under $12 will cost an extra $2. Initially this new delivery service is available only in selected New South Wales locations.

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American Dream Again Misses $8.8 Million Loan Payment

Retail TouchPoints

The American Dream mall and entertainment complex failed to make a Feb. 1, 2023 $8.8 million debt service payment on municipal bonds sold to help finance the venture, due to insufficient funds. The mall also had missed the previous payment deadline for the same reason in August 2022. The notice from U.S. Bank revealed that the reserve fund that had been used to pay these semi-annual debts had a balance of just $878.50.

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Delivery robots, Gen Alpha, and Shopping Priorities - Weekly Snacks #41

Tokinomo

Campaign Corner Teasing the roast. In this commercial , Mr. Peanut, the famous Planters character, will participate in a comedy roast but constantly interrupts the Roastmaster General, Jeff Ross. Despite his attempts to offer jokes, he doesn't understand that he can't help with his own roast. The Roast of Mr. Peanut will take place during Super Bowl LVII on Feb 12, 2023.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Shipt Debuts Small Business Accelerator Program in 5 Cities

Retail TouchPoints

Shipt will reinforce its commitment to expanding food access and supporting local businesses with LadderUp , an accelerator program that will launch in five cities: Atlanta, Detroit, Houston, Washington and Birmingham, Ala. LadderUp will focus on businesses owned by LGBTQ+ people and people of color, with the goal of having at least 50% of program participants falling into these categories.

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Retailers dominate the most-trusted brand rankings in Australia

Inside Retail

Retailers continue to reign when it comes to consumers’ trust, filling the top eight places in Roy Morgan’s recent ‘Net Trust’ rankings. The market research company analysed nominations from more than 22,000 Australians to identify the nation’s most-trusted brands – and the least trusted. According to the list, Woolworths, Coles, Bunnings, Aldi and Kmart were the five most-trusted brands for a fifth straight quarter.

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Save A Lot Implements Supply Chain Solution to Minimize Stockouts

Retail TouchPoints

Discount supermarket chain Save A Lot is rolling out a new data-driven supply chain solution from SymphonyAI in an effort to better meet shopper needs and minimize stockouts and substitutions. Save A Lot has implemented a number of SymphonyAI’s Retail CPG solutions, including master data management (MDM) , core merchandising , insights , vendor portal and retail operations.

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Ikea commissions Annie Leibovitz for Life at Home series

Inside Retail

Ikea has named American photographer Anne Leibovitz as its Artist in Residence for this year. The Ikea Life at Home Report exemplifies the brand’s dedication to evolving in response to the ever-changing realities of how people live. During her time as Artist in Residence, Leibovitz will photograph individuals in their homes in seven markets: Japan, the US, Germany, Italy, India, Sweden, and England.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Forever 21 is opening new stores and getting noticed on TikTok

Retail Wire

Forever 21 closed more than 200 stores after being acquired out of bankruptcy in 2020 by Authentic Brands Group, Simon Property Group and Brookfield Property Group. The retailer has since gotten its financial act in order, enabling it open new locations and promote its business. The chain can tie some of its success to its presence on TikTok, which has attracted younger consumers to the brand.

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From Japan to the world: Inside VF Corp’s new Tokyo Design Collective

Inside Retail

VF Corporation is stepping up its fashion offering in the Japanese market with the recent launch of the Tokyo Design Collective (TDC) and a new regional office in Tokyo’s Harajuku district, which will be the new home of Dickies, Timberland and Vans in Japan. “2023 has been hugely exciting for us so far – as we firstly moved into our new office at the end of 2022, and then celebrated the launch of the Tokyo Design Collective and new regional office,” Mitch Whitaker, president of North Asia and To

Fashion 130
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Bed Bath & Beyond to sell stock and tap credit line to pay bills

Retail Wire

Bed Bath & Beyond is looking to raise over $1 billion in funds to continue operating its business through a public offering of the company’s stock and by tapping into its $100 million credit line. The retailer is looking to avoid having to pursue Chapter 11 bankruptcy with its latest moves.

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4 Steps To Realising Your eCommerce Dream

365 Retail

People all over the world are turning to eCommerce to realise their dreams of financial independence. Selling products and services online is not easy, but with the right preparation and professional help anyone can be a success in this space. How can you realise your eCommerce dream? Read on to find out. Design Your Store Early Your online store is your business’s presence.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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CVS moves closer to deal to acquire primary care provider

Retail Wire

CVS Health is close to making a deal to acquire Oak Street Health, an operator of primary care clinics for Medicare recipients, in a deal valued at $10.5 billion.

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Seven Ways to Show Your Employees Some Love on Valentine’s Day

Hyken

If you show your employees a little love this Valentine’s Day, they will reciprocate with a little love for you, your company, and your customers. Earlier this year, I shared a business prediction for 2023: Companies will focus as much – maybe more – on their employees as they do on customers. If you’ve been following my work, this isn’t anything new.

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Cava ready to take its Chipotle-like fast casual concept public

Retail Wire

Cava Group, which operates restaurants in a manner similar to Chipotle Mexican Grill but preparing Mediterranean cuisine, has confidentially filed for an initial public offering.

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Belk opens first outlet store

Retail Dive

The location in Greeneville, Tennessee, which will “pioneer” the concept, sells clearance items from the department store’s larger retail locations.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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More than 400 products recalled over listeria concerns

Retail Wire

Fresh Ideation Food Group has recalled more than 400 products over concerns that they may be contaminated with listeria monocytogenes, “an organism which can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

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Dragon’s Den Investor and Social Chain Founder, Steven Bartlett, confirmed to headline at the Retail Technology Show

365 Retail

Steven Bartlett, Dragon’s Den investor and founder of Social Chain, is confirmed to headline at the Retail Technology Show , retail’s golden ticket event, taking place on 26 & 27 April 2023 at London’s Olympia, as it launches its trailblazing conference programme. Joining over 100+ retail thought leaders and luminaries taking to the stage at the flagship retail event, Bartlett will join leading retailers, including Alibaba, Deliveroo, Curry’s, The Very Group and boohoo, discussing the hotte

ATS 98
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Burberry gets a new creative director, logo and branding campaign

Retail Wire

Burberry has introduced its new creative director, Daniel Lee, a new logo and a new marketing campaign featuring brand ambassadors Vanessa Redgrave, Raheem Sterling and Lennon Gallagher.

Marketing 100
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How to Design Your Retail Store Lighting (+ Best Lighting Practices)

Shopify

Retail lighting is a key part of creating a welcoming customer experience. Here’s how to use different types of lighting to showcase your best merchandise and create your desired retail atmosphere.

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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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The ‘Apple store of weed’ may soon be toast

Retail Wire

MedMen, which operates a chain of cannabis stores, has gone from being compared to Apple’s retail business to the verge of failure. The chain points to falling prices, excessive debt and competition from illegal sellers as contributing factors that have brought it to the point where it has only $15.6 million in cash and $137.4 million in debt.

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What Is a Digital Showroom? Tools and Examples for 2023

Shopify

Digital showroom technology streamlines the wholesale process and reduces costs for brands and buyers. Learn more benefits and best practices to sell more.

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Meta revamps its metaverse app for teens

Retail Wire

Meta Platforms is revamping its Horizon Worlds metaverse app to attract teenagers between the ages of 13 and 17. The app, which is currently available to individuals 18 and older, is expected to go live for younger users as soon as next month.

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Simon Property Group sells off Eddie Bauer interest as its retail investments tumble

Retail Dive

Many of the REIT’s retailers and brands are profitable, and even J.C. Penney is thriving, but Forever 21 had a tough 2022, CEO David Simon said.

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.