Thu.Oct 08, 2020

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Staples Enables Contactless Returns in 1,000+ Stores

Retail TouchPoints

Staples will launch contactless returns for online purchases in more than 1,000 of its stores across the U.S. The retailer has partnered with Optoro , which will deploy its contactless Express Returns system that gives retailers access to a nationwide network of unpackaged return drop-off points. The offering allows retailers to seamlessly process their own in-store returns using a simple QR code, enabling customers to avoid lines and providing a safer experience for associates.

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How to Increase Chain Penetration with Data

RepslyBlog

Mastering the retail channel is a massive opportunity for CPG brands, but those who have played in the space before know it takes a committed investment to reap the benefits. To make the most of that investment, CPG sales and marketing teams are putting data at the forefront of their retail execution efforts, unlocking the insight they need by prioritizing and maximizing high-opportunity initiatives.

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GameStop-Microsoft Partnership Will Standardize Retail Tech Stack and Connected Associate Devices

Retail TouchPoints

GameStop has entered a partnership with Microsoft to enhance its backend and in-store solutions, empower associates with mobile devices and offer shoppers the Xbox All Access pass. GameStop plans to expand its physical and digital video game offerings as well as enhance its retail technology infrastructure through the deal. As part of the agreement, GameStop will standardize its solutions on Dynamics 365, Microsoft’s portfolio of cloud-based business applications and customer data platform.

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7 Expert Tips Guaranteed to Reduce Inventory Costs (2020)

Retalon

More expensive than real estate, merchandising, or even labor — inventory is the largest investment your company makes. But getting the biggest return on that investment, especially in today’s tough retail environment, requires a more nuanced, data-driven approach to inventory management than most retailers are used to. Below, we’ll describe 7 guaranteed inventory reduction ideas in some detail.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Holiday Shopping in the New Normal

Retail TouchPoints

The holiday shopping season seems to get bigger every year. The introduction of ecommerce has allowed consumers to shop the big sales from the comfort of their own home, avoiding the crowds and offering increased convenience and variety. As a result, online sales have grown consistently during the holidays. In 2019, Black Friday online sales totaled $5.4 billion, up more than 22% from the year before, and Cyber Monday sales increased $1.5 billion from 2018, totaling $9.4 billion.

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Adytum Library in Canberra is arranged around a single book-lined counter

Dezeen

A chunky, wedge-shaped island crafted from plaster and beeswax anchors the sparse interior of this pop-up library, shop and exhibition space that design studio Pattern has created in Canberra. The temporary library is situated in the trendy suburb of Braddon and belongs to new Australian wellness brand Adytum , which produces eco-conscious self-care products such as teas, face oils and bath soaks.

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GlobalPost Offers Retailers Scalable Shipping Solutions

Retail TouchPoints

GlobalPost , a shipping technology solution provider, offers domestic and international shipping solutions designed to simplify parcel shipping and save retailers money. The company seeks to combine customer service, easy-to-use technology and seamless integrations with top shipping platforms in order to help ecommerce and warehouse sellers succeed domestically and around the world.

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Former 7-Eleven Store IT Exec Joins Checkout-Free Solution Provider Zippin

Retail TouchPoints

Vivek Malik, Senior Vice President of Store Systems. Zippin , a provider of checkout-free technologies for brick-and-mortar retail, has hired veteran retail executive Vivek Malik, formerly Senior Director of Infrastructure and Store IT at 7-Eleven , as its SVP of Store Systems. . Malik brings nearly 20. years of experience working in the technology and retail industries to the Zippin leadership team.

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Lithuanian Grocery Chain IKI to Deploy Workforce Management Solution

Retail TouchPoints

Lithuanian grocery retailer IKI plans to deploy an intelligent workforce management solution aimed at increasing labor efficiency in its 228 stores for its 5,000 employees. The retailer has teamed up with Reflexis Systems (now part of Zebra Technologies ) and its partner, StrongPoint, to implement the solutions, including Workforce Scheduler, Time & Attendance, Employee Self-Service (ESS), Advanced Analytics & Reporting and Mobility solutions.

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ShipperHQ Adds Extra Ecommerce Checkout Control Through Adobe Partnership

Retail TouchPoints

ShipperHQ , a shipping rate management solution for online retailers, has enrolled as an Accelerate Partner in the Adobe Exchange Partner Program. This partnership will give retailers access to ecommerce technology to help them handle the prepurchase shipping experience. Once integrated with Adobe Commerce Cloud powered by Magento Commerce, retailers can gain greater control of their online checkout, with the ability to tailor the shipping rates and delivery methods that appear to users with the

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Sam’s Club Stocks Smaller Product Sizes for Shrunken Holiday Celebrations

Retail TouchPoints

Sam’s Club is preparing for a holiday season in which 61% of its members plan on doing more shopping online and 31% will be shopping earlier in the holiday season, according to a survey by the retailer. As a result, its plans include hiring 2,000 additional associates to assist with fulfillment; launching a number of extended promotion periods; and stocking smaller product bundles for shoppers hosting smaller celebrations.