Retail TouchPoints
OCTOBER 24, 2022
Zara and eBay are advancing resale in the UK with two new initiatives: the launch of Zara Pre-Owned, and partnership with the British Fashion Council to launch the Circular Fashion Innovator’s Fund, respectively. Additionally, Lee is launching the Lee Archives in the U.S. to promote and sell vintage clothing from its older lines, with an emphasis on its iconic American look.
Inside Retail
OCTOBER 24, 2022
Cash Converters International is set to acquire the Cash Converters New Zealand master franchisor for $15.5 million. The personal finance company and secondhand retailer commenced operations in New Zealand in 1993 and operates 22 stores of which 11 are franchised and 11 are owned and operated by the master franchisor. In 2014, the company acquired a 25 per cent equity interest in its New Zealand subsidiary and has now entered into an agreement to acquire the remaining 75 per cent interest.
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Retail TouchPoints
OCTOBER 24, 2022
Warby Parker is doubling down on its previous plans to have 200 physical stores with eye exam spaces open by the end of 2022 with a new strategy — launching hundreds of brick-and-mortar locations over the next few years. Despite the digitally native eyewear company’s net loss of $32.2 million during Q2 2022 — up from $21.9 million in Q2 2021 — Co-founder David Gilboa told CNBC that customer demand for physical destinations that offer eye examinations is driving the decision.
Inside Retail
OCTOBER 24, 2022
South Australian supermarket chain Drakes is working together with plant-based meat brand V2foods as it looks to position itself at the forefront of the meat alternative market. Displays featuring plant-based proteins prominently alongside traditional meat are a key part of the supermarket’s new approach, putting the full range of options front-and-centre for customers to choose from.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
OCTOBER 24, 2022
Walmart has rebranded its sleepwear and intimates brand Secret Treasures with a new name, Joyspun, along with more inclusive sizing and price points as low as $7.98 for a sleep shirt. Additionally, The Children’s Place has established PJ Place , a sleepwear lifestyle brand targeting millennials and Gen Z that showcases entrepreneurs, celebrities and influencers.
Inside Retail
OCTOBER 24, 2022
In 2018, specialty vacuum and cleaning retailer Godfreys was delisted from the ASX and bought back by the family of John Johnson, who started the business 90 years ago. Four years later, the business has undergone a significant period of investment and transformation. The number of Godfrey retail outlets has fallen by 16 per cent since the 2018 takeover – from 210 outlets to 175, according to The Australian Financial Review – but the management team has placed a focus on three key pillars of the
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Focus
OCTOBER 24, 2022
LK Bennett continues to expand its growing store portfolio, with a brand-new Gunwharf Quays outlet that opened Thursday 20 th October. The Gunwharf Quays store will showcase the very best products, from new-in Autumn/Winter 22 styles, to pieces to treasure from SS22 and AW21, in signature prints designed in-house on exquisite fabrics to much- loved shoes and accessories hand-crafted in Italy and Spain.
Retail TouchPoints
OCTOBER 24, 2022
Only a few short years ago, all you heard from marketers was how linear TV was dead. How TV was too old-school and no one watches. Certainly not often enough within the most desired Gen Z and millennial demographics, who were all about ‘cutting the cord.’ While that may be true for younger demographics, there are also many ‘cord stackers’ — homes that have both cable/satellite TV sitting alongside their Roku or Apple TV devices connecting them to the many CTV options out there today.
Inside Retail
OCTOBER 24, 2022
The directors of collapsed luxury footwear retailer Sneakerboy are being sued by the Australian Tax Office over $500,000 in unpaid superannuation payments. Directors Nelson Mair and Theo Poulakis owed multiple staff members leave, unpaid wages and superannuation entitlements before the business collapsed in July. The ATO has sued Mair for $157,239.38 in penalties related to Sneakerboy’s outstanding superannuation payments over the final two quarters of last year. .
Retail TouchPoints
OCTOBER 24, 2022
Sneakers are designed for moving quickly, and the same could certainly be said of The Edit LDN , a global marketplace for limited-edition sneakers and streetwear that is growing at 500% year-over-year after just 2.5 years in operation. The UK-based marketplace already offers same-day service in the London area for sales on its ecommerce site, with plans to roll out this capability across the UK next month.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
OCTOBER 24, 2022
Coles has teamed up with drone-delivery service Wing to extend its store-to-door delivery service in selected Gold Coast suburbs. The expansion follows a successful pilot program in Canberra in March of this year. The pilot service will be available in Ormeau, Ormeau Hills, and Yatala suburbs and will gradually grow to nearby sites. About 500 popular grocery items including bread, snacks, convenience meals, fresh produce, health care items, and household essentials will be delivered from the Col
Retail TouchPoints
OCTOBER 24, 2022
Latin America drugstore chain RaiaDrogasil is leveraging its in-store WiFi network to offer location-based marketing across 2,500 Brazilian locations. The solution, which is powered by Cloud4Wi , presents customers with an onboarding portal when they connect to any store’s guest WiFi network. Customers share their details, such as full name, email address and phone number, all of which is synced with the RaiaDrogasil’s Salesforce-based CRM platform.
Inside Retail
OCTOBER 24, 2022
Former executives of Luckin Coffee, Jenny Qian and Charles Lu, have introduced the first location of their new coffee venture Cotti. Earlier this year, the coffee chain was reported to be registered with a capital of $100 million with Qian as the legal representative. Cotti’s management team include employees of Lu from Luckin Coffee and Chinese car rental companies UCar and Car Inc, reports Pandaily.
Retail Focus
OCTOBER 24, 2022
Established in 1981, Vanilla started as a predominantly online female fashion retailer with showrooms in East London and Manchester. Having built up a strong reputation through e-commerce and concessions, the brand wanted to continue to deliver trend-led, yet affordable options for females of all ages, by taking the next step into physical retail. The Bluewater flagship was the company’s first foray into bricks and mortar retail.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
OCTOBER 24, 2022
Singapore-based online marketplace Carousell has become the latest retail business to suffer a cyberattack, after a database of its user accounts was stolen and listed for sale on the dark web for S$1,000, according to a report by the Straits Times. The company confirmed the data breach earlier this month, explaining that a bug had been introduced during a system migration and used by a third party to gain unauthorised access to 1.95 million user accounts.
Wiser
OCTOBER 24, 2022
Seasonal pricing is nothing new. The airline and rental industries have been changing their prices seasonally for years to maximize sales. Of course, retailers also use this pricing strategy. For some businesses, having prices that fluctuate seasonally is essential to their success. Shopper spending habits are rarely the same for long and increasing prices during the holidays helps to capitalize on sales when they are happening more frequently.
Inside Retail
OCTOBER 24, 2022
The downfall of many great companies is often traced to the hubris and arrogance of their leaders. Having a fixed mindset, they close themselves off from feedback and feel they have nothing more to learn. As organisations grapple with more complex decisions and an ever-increasing pace of change, the need for leaders to listen to diverse perspectives is essential.
Small Biz Trends
OCTOBER 24, 2022
Online reputation crisis happens when any kind of negative information related to your company starts spreading. A single negative review is not a reputation crisis. But if that customer’s negative experience with your company is being actively discussed on several social media channels, turns into memes, and gets shared among friends – that is a reputation crisis.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
OCTOBER 24, 2022
A new survey finds that Chick-fil-A tops the list of favorite restaurants among teenagers. Fifteen percent of 14,500 teens surveyed by Piper Sandler listed the chicken chain as their favorite restaurant, followed by Starbucks (12 percent), Chipotle (seven percent), McDonald’s (six percent) and Olive Garden (three percent).
Small Biz Trends
OCTOBER 24, 2022
The price of stamps is likely going up. United States Postal Service wants to raise the price on some mail. The price increase, if it’s approved, will have some impact on small business owners nationwide who are already dealing with rising prices on just about everything in the last year. USPS wants the new price of a Forever stamp at 63 cents.
Retail Wire
OCTOBER 24, 2022
The number of union election filings for Starbucks went from around 70 in March to under 10 in August. Baristas at around 250 of Starbucks’ 9,000 U.S. stores have voted to join a union. “In the context of the size of the organization as a whole, it’s a drop in the bucket,” said David Pryzbylski, a partner at Barnes & Thornburg. He added, “Anyone who thinks it’s going back anywhere close to zero is foolish.
Small Biz Trends
OCTOBER 24, 2022
As the eCommerce industry continues to grow, many online marketplaces have emerged to make it easier for businesses to find customers. With so many avenues for online selling, there is a real opportunity for businesses to develop a loyal customer base and expand their business. We’ll look at some of the leading eCommerce marketplaces for this article and how online store owners can get started with selling on global marketplaces.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
OCTOBER 24, 2022
The Tulsa Promenade currently houses a Dillard’s and about a dozen other businesses on its first floor. The mall’s second floor is dark and locked. “I used to love this mall,” said a retail store manager at the mall. “COVID started to push it downhill really fast. Then after that, a lot of stores started leaving.”.
Inside Retail
OCTOBER 24, 2022
Love, Bonito has recently entered into the booming activewear market with the acquisition of Butter – to be rebranded as Cheak – and a small stake investment in Singapore-based natural healthcare start-up Moom Health, marking its first acquisitions in its 10-year history. The two deals came just a year after its US$50 million Series C funding led by Chinese venture capital firm Primavera, bringing it closer to its ambition of becoming a leading well-rounded female ecosystem.
Retail Wire
OCTOBER 24, 2022
The Chinese government has suspended in-person schooling and in-restaurant dining in the Haizhu district of Guangzhou, a manufacturing hub in southern China, over concerns about a possible spread of COVID-19 in the city of 19 million people. The city yesterday reported 69 new cases of COVID-19.
Inside Retail
OCTOBER 24, 2022
EssilorLuxottica reported a rise in its third-quarter revenues on Friday as the world’s biggest eyewear maker saw a rebound in sales in the Asia-Pacific region and slight growth in North America. The French-Italian company, which makes Oakley and Ray-Ban sunglasses, reported revenue of 6.39 billion euros ($6.24 billion) for the three months to September 30, up 8.2 per cent on the year at current exchange rates.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
OCTOBER 24, 2022
Walmart is revamping its top intimates and sleepwear brand. The retailer is replacing its Secret Treasures brand with a new line under the Joyspun name. Secret Treasures rang up $1 billion in sales last year. “It’s a white-hot moment for the intimates category,” said Denise Incandela, executive vice president of apparel and private brands at Walmart U.S.
Inside Retail
OCTOBER 24, 2022
When Alibaba kicks off its Singles Day extravaganza on Monday, it will for the first time in years not be headlined by its two mega sales stars, casting a pall over China’s biggest shopping event and leaving brands guessing how well they will do. The event, which the e-commerce giant has built up from a one day Nov. 11 sale to a nearly two-week festival, will begin with seven days of pre-sales to allow shoppers on its Taobao and Tmall marketplaces to place deposits to secure goods later at
Retail Wire
OCTOBER 24, 2022
A growing number of companies including Amazon, Chipotle, Lowe’s, Macy’s and Target are offering free college tuition as a perk of employment. Daniella Malave began working for Chipotle at 17 and now the 24-year-old works as a recruiting analyst for the chain in New Jersey. Ms. Malave graduated with a degree in business management from Wilmington University in 2020.
Dezeen
OCTOBER 24, 2022
New York design studio Snarkitecture has designed a flagship store for the streetwear clothing brand Billionaire Boys Club, created by American musician Pharrell Williams and Japanese graphic designer Nigo. Located in a former warehouse on a corner in Miami 's Wynwood neighbourhood, the store is a flagship for Billionaire Boys Club (BBC) , which was founded in 2003 and includes sub-brands Icecream, Bee Line and Billionaire Girls Club.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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