Retail TouchPoints

SEPTEMBER 16, 2020

The mass adoption of curbside pickup during the pandemic has changed the role of the parking lot as retailers work to accommodate very different types of trips within the same space. Lots must now be designed, or repurposed, as spaces that can efficiently accommodate both pedestrians walking to the store and customers waiting for a pickup. But there are even more possibilities for optimization when retailers begin thinking about other potential uses for this real estate.

Planning 298

Planning Outdoor Location Shopping 298

Dezeen

SEPTEMBER 16, 2020

Fringed furnishings and velvet walls feature inside the west London headquarters that design studio Sella Concept has created for fashion brand Sister Jane, which includes a showroom, restaurant and roof terrace. Sella Concept said it drew upon "untapped maximalist style" to design Sister Jane Townhouse, which takes over a prominent corner property on Golborne Road in the affluent neighbourhood of Notting Hill.

Fashion 80

Fashion Outdoor Planning ATS 80

Retail TouchPoints

SEPTEMBER 16, 2020

GNC Holdings has canceled its planned auction and will move ahead with plans to sell itself to China-based Harbin Pharmaceutical Group , according to bankruptcy court filings. A hearing for the deal is scheduled for Sept. 17, but political figures have voiced concern about a potential sale. The troubled retailer entered Chapter 11 bankruptcy in June with a “prepackaged” plan that included Harbin as the stalking horse bidder, and which valued GNC at $760 million.

Planning 186

Planning Store Operations ATS 186

Retail Eye

SEPTEMBER 16, 2020

COVID-19 has had a clear effect on retail, accelerating trends that expected to take years to saturate the market in just a few months. As a result, customer habits have never been so dynamic. As we enter the school year and customer needs change yet again, who will be the big winners under the first […].

Marketing 52

Marketing 52

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Management

Retail TouchPoints

SEPTEMBER 16, 2020

Despite the rise of e-Commerce in recent years, prior to COVID-19, a majority of today’s consumers still wanted an in-store shopping experience. In fact, reports found that 75% of global consumers preferred an in-person sale. With customer service and personalization being integral to shoppers’ expectations, retailers in 2020 are faced with the challenge of delivering high-quality customer service under the parameters of rapidly changing pandemic regulations.

Management 185

Management Planning Promotions Consumer 185

Retail Eye

SEPTEMBER 16, 2020

COVID-19 has had a clear effect on retail, accelerating trends that expected to take years to saturate the market in just a few months. As a result, customer habits have never been so dynamic. As we enter the school year and customer needs change yet again, who will be the big winners under the first […].

Marketing 52

Marketing 52

Retail Eye

SEPTEMBER 16, 2020

COVID-19 has had a clear effect on retail, accelerating trends that expected to take years to saturate the market in … Continue reading →

Marketing 52

Marketing 52

Retail Technology Review

SEPTEMBER 16, 2020

Personalisation will be the key for retailers to create a compelling experience as shoppers settle into their new post-COVID-19 habits, with retailers needing to consider incorporating personalisation into their online and offline strategies as a priority. This is according to global eCommerce platform, Kooomo, which outlines that tailored experiences will be critical in responding to the growing demands and expectations of the modern consumer.

Consumer 34

Consumer 34

Retail Technology Review

SEPTEMBER 16, 2020

GreyOrange, a global software and mobile robotics provider that leverages artificial intelligence and machine learning to optimize fulfilment operations, has announced patents for technology essential for companies to achieve high-yield omnichannel fulfilment as well as to maximise facility space utilization through multilevel operation capabilities.

Fulfillment 28

Fulfillment 28

Retail Technology Review

SEPTEMBER 16, 2020

Global eCommerce platform, Kooomo, has announced a list of updates to its platform, which improve the experience for both the retailer and its end customers enabling retailers to focus on customer experience and competitiveness.

Customer Experience 28

Customer Experience 28

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

ATS