Retail TouchPoints

DECEMBER 13, 2021

A new nonprofit organization, Women of Color in Retail (WOCIR), has launched with the goal of supporting the careers of women of color in the retail industry through hard and soft skills training, leadership development and networking opportunities. The group was founded by Kimberly Lee Minor, who spent time at Bath & Body Works , Nine West Group and Talbots before taking on her latest role as CEO of the consulting firm Bumb e rshoot.

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Inside Retail

DECEMBER 13, 2021

Nike has solidified its frontrunner position in the race to dominate the metaverse with its acquisition of non-fungible token (NFT) studio RTFKT on Monday. Following its recent trademark applications to sell virtual goods in online environments, the move places Nike on a trajectory to being the biggest brand in both real world and virtual environments.

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Retail TouchPoints

DECEMBER 13, 2021

A new range of Forever 21 fashions has debuted at 100 JCPenney stores across the U.S. and online. The move marks the latest bid by the perennially challenged department store chain to turn around, by bolstering its appeal with teens and young adults. “Forever 21 and JCPenney share a mission to make the latest trends accessible to all while inspiring unique style and confidence,” said Michelle Wlazlo, EVP and Chief Merchandising Officer at JCPenney in a statement.

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Inside Retail

DECEMBER 13, 2021

JD Sports Australia and Nike are launching a video styling service known as ‘Style on Speed Dial’ which will allow customers to connect with in-store experts from the comfort of their home through instant messaging, video or voice chats. The new service hopes to help customers with concerns around size, fit and style, and drive down the fear of buying sneakers online that fail to meet a customer’s expectations.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

DECEMBER 13, 2021

With retailers already pushing out holiday sales to entice consumers to buy early and avoid delivery delays due to supply chain congestion, one tactic that they will lean on to entice customers is buy now, pay later (BNPL). Over the last few years, the retail industry has seen companies such as Affirm, Afterpay and Sezzle make their mark — and for good reason.

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Inside Retail

DECEMBER 13, 2021

Woolworths Group’s first half results have been impacted by the ongoing Covid-19 pandemic, with sales growth moderating compared to the same time last year, while operating costs boomed. Adverse weather in New South Wales was also partially to blame for the business’ slower second quarter, which led to sales growth of 3 per cent for the half compared to 10.6 per cent last year.

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Inside Retail

DECEMBER 13, 2021

For nearly two years, retailers have faced Covid-19 lockdowns and restrictions, with e-commerce changing consumer expectations and the role of physical stores and online channels. As retailers adapt to these changes and strive for transformational growth, it’s critical for them to consider how they incorporate new customer needs and expectations into their current business models.

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Retail TouchPoints

DECEMBER 13, 2021

Carrie Tharp, VP, Retail & Consumer, Google Cloud. Cloud computing can be a bit of a nebulous concept, but the real-world functionality it’s delivering to businesses of all sizes and industries is very clear. Google’s Cloud division counts among its clients Walmart , IKEA , Sephora , Cartier , Albertsons , Target and many more. These retailers are using the Cloud to unlock digital potential across their business — both online and in stores — and Carrie Tharp, Google Cloud’s VP of Retail and

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Inside Retail

DECEMBER 13, 2021

Nike said on Monday it had bought virtual sneaker company RTFKT for an undisclosed sum, as the sportswear giant looks to quickly expand its footprint in the fast-growing “metaverse” Last month, Nike became one of the first big brands to enter the shared virtual world that gained prominence after Facebook recently rebranded itself to Meta Platforms Inc.

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ATS 130

Retail Wire

DECEMBER 13, 2021

Dollar Tree is offering a compromise with the activist investor Mantle Ridge that would see it add Richard Dreiling, former CEO of Dollar General, to its board of directors. The investment firm, which owns 5.7 percent of Dollar Tree’s stock, had been looking to replace the retailer’s full slate of directors.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

DECEMBER 13, 2021

Australia Post has just hired its first ever executive general manager customer experience and digital. Former managing director of Google Melbourne and Government Leonie Valentine will be stepping into the new role in January next year and will lead key functions including customer services, digital channels, data science, payments and financial services, according to AusPost.

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Retail Wire

DECEMBER 13, 2021

Marc Metrick, CEO of Saks Fifth Avenue, said the decision to split off the retailer’s digital from its physical operations will free up the companies to focus on what’s most important. Mr. Metrick, who is slated to lead the digital unit, said, “A traditional department store has to look at ‘What’s the business doing right now? What’s it doing today?

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Inside Retail

DECEMBER 13, 2021

The launch of QV Club has brought a taste of la dolce vita to Melbourne. The new outdoor dining experience at QV shopping centre is serving up French champagne, cocktails, and food all summer long. Inspired by the beach and rooftop bars of European hotspots like Capri and Monaco, the pop-up includes hand-painted design elements and an architectural archway entrance.

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Retail Wire

DECEMBER 13, 2021

Labor unions are accusing retailers of using surveillance technology to circumvent rules prohibiting employers from interfering with labor organizing activity. In almost 14 percent of elections, unions have charged that employers used coercive surveillance techniques to keep unions out of the workplace. Employers insist that they are working within the parameters of labor law.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

DECEMBER 13, 2021

The French Government’s international trade agency, Business France, has launched an online showroom to connect French fashion and accessories brands with industry professionals in the APAC region. The French Fashion Corner showcases ten local brands across footwear, swimwear, jewellery, eyewear, and accessories, with each participant eager to explore APAC markets as part of their post-Covid commercial strategy.

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Cisco Retail

DECEMBER 13, 2021

The Apache Log4j vulnerability (CVE-2021-44228) has taken the Internet by storm in the past few days. This blog details quick ways Secure Firewall Threat Defense (FTD) and Secure IPS users can protect against attacks leveraging this vulnerability while patching their infrastructure. Talos first released updated Snort rules on Friday, December 10. For customers inspecting ingress traffic— with decryption if traffic is TLS (Transport Layer Security) encrypted — these rules will alert and can bloc

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Inside Retail

DECEMBER 13, 2021

‘Tis the season to be merry, but it’s also a time for efficient, inspiring retail experiences. This festive season, iconic Australian womenswear retailer Cue is tapping into customers’ needs for connection and convenience through its virtual styling sessions and multichannel wishlists. “I think everyone’s feeling busier than they ever have in their lives, so the flexibility of on- and off-line and those two solutions really make a lot of sense,” Cue CIO Shane Lenton told Inside Retail.

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Cisco Retail

DECEMBER 13, 2021

With the calendar year coming to a close, it’s time for us to once again report our annual efforts to positively impact people and the planet. This work has been described as corporate citizenship, corporate social responsibility (CSR), environmental-social-governance (ESG), or social impact over the years, but all of it has been grounded in creating impact as part of our larger purpose to Power an Inclusive Future for All.

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Accounting Planning ATS 145

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Nvidia

DECEMBER 13, 2021

In an evaluation of enterprise AI infrastructure providers, Forrester Research Monday recognized NVIDIA as a leader in AI infrastructure. The “ Forrester Wave : AI Infrastructure, Q4 2021 ” report states that “??NVIDIA’s DNA is in every other AI infrastructure solution we evaluated. It’s an understatement to say that NVIDIA GPUs are synonymous with AI infrastructure.”.

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Cisco Retail

DECEMBER 13, 2021

Where we came from. Over the last decade we have been moving to Cloud Native deployments for most of our application and API deployment. This has mostly been an effort to break legacy monolithic application and service models into what we commonly refer to as microservices. Most of that move has been most successful under Cloud Native technologies utilizing containers and container orchestration.

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Nvidia

DECEMBER 13, 2021

‘Tis the season for all content creators, especially 3D artists, this month on NVIDIA Studio. Blender, the world’s most popular open-source 3D creative application, launched a highly anticipated 3.0 release, delivering extraordinary performance gains powered by NVIDIA RTX GPUs , with added Universal Scene Description (USD) support for NVIDIA Omniverse.

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Retail Wire

DECEMBER 13, 2021

Loro Piana, a luxury brand of cashmere sweaters, now provides consumers with details Information on their merchandise’s journey from the goat to the point of sale in stores.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

DECEMBER 13, 2021

A strong data strategy is an organization's competitive advantage. However, as part of the data strategy, retailers need to have control over their customer identity.

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Retail Wire

DECEMBER 13, 2021

Academy Sports & Outdoors posted a same-store sales increase of 17.9 percent in the third quarter. The company raised its sales and earnings forecasts for the year based on its recent results. The company, which operates 259 stores, expects to open between eight and 10 new locations in 2022. The retailer also plans to expand its private label presence to help boost margins.

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Retail Dive

DECEMBER 13, 2021

What may be a beneficial feature to retailers poses risks to young consumers who've increasingly flocked to installment services.

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Retail Wire

DECEMBER 13, 2021

The budding “buy nothing” movement gives consumers a way to get items they need for free. Buy Nothing groups now include around 4.3 million members in 44 countries around the world.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Nvidia

DECEMBER 13, 2021

2021 trends are charging into 2022, heralding a new era of autonomous transportation and opening up business models and services never before dreamed of. In the next year, software-defined compute architectures, electric powertrains, high-fidelity simulation, AI assistants and autonomous trucking solutions are set to transform the transportation industry.

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Planning ATS 113

Retail Wire

DECEMBER 13, 2021

Employers are pushing off plans for workers to return to their offices as COVID-19 cases continue to climb and courts hear arguments about the legality of the government’s vaccine and testing mandates.

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Cisco Retail

DECEMBER 13, 2021

Comprehensive cloud support is essential when agile and efficient security at scale is required. With Cisco Secure Firewall Threat Defense 7.1, we have added support for the AWS Gateway Load Balancer (GWLB) to drive simple, agile, and efficient security in the cloud. This integration simplifies insertion of Cisco Secure Firewall in AWS with Geneve protocol (RFC 8926) encapsulation.

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ATS 120

Retail Dive

DECEMBER 13, 2021

The retailer expects to have pickup lockers in more than 200 of its locations by the end of 2022, Chief Financial Officer Richard Galanti said.

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Location 125

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning