Retail TouchPoints
APRIL 29, 2022
Resale has a new player with the launch of DICK’S Sporting Goods ’ in-store buy-back program, available in select markets through a partnership with outdoor and adventure gear resale platform Out&Back. DICK’S will pilot the program at DICK’S Sporting Goods locations in Pittsburgh and Lakewood, Colo. and its Cranberry Township, Pa. Public Lands location.
Retail Wire
APRIL 29, 2022
A new Brookings report found that corporate profits at five companies – Amazon.com, CVS, Kroger, Target and Walmart – were up 41 percent in 2020 as real wages for their employees grew five percent. Many workers are feeling the pinch of inflation as pay raises in recent years have lagged inflation.
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Retail TouchPoints
APRIL 29, 2022
Ecommerce returns are the new reality for retailers, but their rapid rise doesn’t have to crush conversion rates and profitability. Instead, brands should put themselves in shoppers’ shoes. Consider how returns are central to the customer experience and can create a competitive advantage, differentiate a brand and increase customer lifetime value. Turn Returns Upside Down.
Retail Focus
APRIL 29, 2022
The Watches of Switzerland Group advances on its mono-brand boutique expansion strategy with the opening of its sixth OMEGA boutique, in Sheffield. The Watches of Switzerland Group, the UK’s largest luxury watch and jewellery specialist, opened a new OMEGA boutique, at Meadowhall, in Sheffield on Thursday 13th April. Meadowhall is a leading shopping destination, which is home to 290 stores from top independent and international brands, alongside leisure and eating and drinking venues.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
APRIL 29, 2022
We’ve all been there before: the expo hall. While initially you may feel invigoration, the rows of booths can quickly feel overwhelming. Excitement turns into inundation which, for some, could eventually turn into frustration. That’s why the Retail Innovation Conference & Expo is collaborating closely with key partners to ensure attendees have an entertaining and valuable experience when they had to McCormick Place May 10-12.
Inside Retail
APRIL 29, 2022
Snap will roll out new features to make it easier for brands to create augmented reality shopping experiences on its Snapchat app as well as a flying camera, the company said on Thursday at its annual presentation to showcase new technology. The Santa Monica, California-based company announced the pocket-sized camera called Pixy, which can fly a few feet above its owner to take photos and videos before landing in the palm of the hand, in a renewed push to grow its hardware business.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail Wire
APRIL 29, 2022
Amazon.com posted its first quarterly loss since 2015 as the company faced higher costs to run its warehouses and delivery goods to customers. CEO Andy Jassy said Amazon faces challenges that it is prepared to meet. “This may take some time, particularly as we work through ongoing inflationary and supply chain pressures, he said. “We see encouraging progress on a number of customer experience dimensions, including delivery speed performance as we’re now approaching levels not seen si
Retail TouchPoints
APRIL 29, 2022
Victoria’s Secret & Co. is bringing its Victoria’s Secret Beauty and PINK Beauty products to Amazon as the newly independent company looks to expand its brand presence beyond its own stores and website. . Close to 120 different beauty products are now available in Victoria’s Secret storefront on Amazon , something the company said its customers had been asking for: “Through customer feedback and research, we’ve heard consumers want to purchase VS Beauty in Amazon’s store and already search
Retail Focus
APRIL 29, 2022
Retail stores need good customer service requiring them to follow a lot of protocols. Air quality is something that is often overlooked. Here’s why it matters. With the ongoing pandemic, regulations have been constantly evolving to maintain a safe and hygienic environment. However, there is not much that can be done against an invincible airborne enemy, especially when there is no proper sanitation.
Retail TouchPoints
APRIL 29, 2022
Brands are hopping on the body positivity bandwagon, but Shapermint is standing out with its data-driven approach. During this episode of Experience Insiders, Gabrielle Richards, Senior Brand Manager for Shapermint, shares how the brand’s latest campaign helped reaffirm, even improve, its focus on inclusivity and deep customer understanding.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
APRIL 29, 2022
About 20 percent of Americans went camping in 2021 and more than eight million people did so for the very first time. Forty percent of new campers identify as BIPOC (Black, Indigenous and People of Color).
Inside Retail
APRIL 29, 2022
Snap will roll out new features to make it easier for brands to create augmented reality shopping experiences on its Snapchat app as well as a flying camera, the company said on Thursday at its annual presentation to showcase new technology. The Santa Monica, California-based company announced the pocket-sized camera called Pixy, which can fly a few feet above its owner to take photos and videos before landing in the palm of the hand, in a renewed push to grow its hardware business.
Hyken
APRIL 29, 2022
This week, we feature an article by David Meerman Scott adapted from the new 8th edition of The New Rules of Marketing and PR to be released on May 3, 2022. He shares how organizations can use data and AI-powered tools to benefit customers. As I write this, I’m using web-based artificial intelligence (AI) transcription software called Otter to help me turn recorded audio interviews into a text transcription.
Retail Wire
APRIL 29, 2022
Walmart is launching Love & Sports, an activewear and swim brand from the fashion designer Michelle Smith and SoulCycle instructor Stacey Griffith. Ms. Smith, co-founder of the high-end Milly brand, designed the dress worn by Michelle Obama in her Smithsonian portrait. The Love & Sports brand will expand to offer sneakers and handbags in the fall.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Cisco Retail
APRIL 29, 2022
In collaboration with Jon Heaton and Roel Bernaerts. In the last SASE blog , we outlined our aspiration to migrate to “Unified SASE” for most of our network. This unified approach provides superb integrations between SD-WAN, cloud security, end-point security and zero trust — all available through a unified services portal. For our third blog in this series , we’re focusing on how SASE is enabling Cisco IT to improve the productivity and work-life balance for our employees who are working from h
Retail Wire
APRIL 29, 2022
Victoria’s Secret is selling namesake and Pink brand beauty products on Amazon.com. Through customer feedback and research, we’ve heard consumers want to purchase VS Beauty in Amazon’s store and already search for the product on the site,” said Greg Unis, CEO of beauty at Victoria’s Secret & Co.
Small Biz Trends
APRIL 29, 2022
The first week of May is National Small Business Week , where we celebrate entrepreneurs and recognize all the hard work it takes to start a business. Many people across the U.S. have a business idea or entrepreneurial aspirations – but not everyone takes action. For some, this inaction is simply due to not knowing the essential steps involved in starting a business.
Retail Wire
APRIL 29, 2022
Publix Supermarkets is offering grocery deliveries in as few as 15 minutes in the Miami area. The grocer is partnering with Instacart that is fulfilling orders from one of its Carrot nano-fulfillment center.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
APRIL 29, 2022
The company said that Prime Day will take place in July, and some analysts say it may host a second one to make up for its muted sales.
Retail Wire
APRIL 29, 2022
McDonald’s believes that plant-based alternatives to meat will continue to grow in popularity and it wants to be the go-to place for consumers caring these products. The company is currently testing its McPlant burger with plans to move into other meatless products in partnership with Beyond Meat.
Cisco Retail
APRIL 29, 2022
During the onset of the pandemic, most organizations did their best to either enhance or add “Remote work” capabilities. While this initial reaction is understandable, it only solves a piece of the puzzle. There are still opportunities for enhancement. For example, how will organizations ensure remote work is secure, flexible, and collaborative?
Retail Wire
APRIL 29, 2022
The Food and Drug Administration is putting together a regulatory plan to would see menthol cigarettes banned from the market by as early as 2024. FDA Commissioner Robert Califf said that the move will save hundreds of thousands of lives. Menthol brands represent about a third of the U.S. cigarette market.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Small Biz Trends
APRIL 29, 2022
Two restaurants in Hampshire are having to pay $890,196 – $445,085 in back wages to 63 employees to resolve several violations of the Fair Labor Standards Act (FLSA). The restaurants must also pay an equal amount in liquidated damages. New Hampshire Restaurants Will Pay $890K in Wage Theft Case. The agreement was made following a US Department of Labor investigation and litigation.
Retail Dive
APRIL 29, 2022
The brand was created with fashion designer Michelle Smith and indoor cycling instructor Stacey Griffith and will roll out to 1,500 stores.
Small Biz Trends
APRIL 29, 2022
If the Senate approves the Small Business Development Centers Improvement Act of 2022 (HR6445), the program will be recharged with an increase of $40 million annually. HR 6445 would reauthorize the 2019 SBDC Act (HR 4406) which would end in 2023. If approved by the Senate, HR 6445 would run through 2025. HR 6445 – Houses Bill Boosts SBDC Funding by $40 Million.
Indigo 9 Digital
APRIL 29, 2022
By Tricia McKinnon Amazon is a clear beneficiary of the COVID-19 pandemic with consumers rushing to shop online while retailers around the world went into lockdown and closed their doors. While brick and mortar sales are rebounding eCommerce sales are still growing with Amazon’s eCommerce sales expected to grow by 14.6% in 2022 to reach $408.2 billion.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Dive
APRIL 29, 2022
In 2021, the country accounted for about 3% of Coty's sales. Meanwhile, The North Face's latest sustainability effort turns factory scraps into new products.
Small Biz Trends
APRIL 29, 2022
This article, " No Cutting In Line and No Do-Overs, Either (CARTOON) " was first published on Small Business Trends.
Retail Dive
APRIL 29, 2022
The drop in revenue was larger than the company anticipated, which it said could be due to consumers reacting to inflation and the war in Ukraine.
365 Retail
APRIL 29, 2022
Packaging sustainability influences the online shopping habits of more than half of Gen Zs, according to new research from packaging manufacturer and consultancy Duo. Research of 1,036 Gen Z consumers found that 56% are less inclined to buy from a retailer again or would look for a different retailer in the future if delivery packaging wasn’t sustainable or resourceful. 37% admitted they would look beyond the environmental credentials of packaging to shop with a retailer again if they liked the
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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