Retail TouchPoints

MAY 17, 2022

There was a time, not too long ago, when it took a lot of convincing to get consumers to consider secondhand. Now, both consumers and the retailers that serve them are quite willingly jumping on the resale bandwagon, driving an already hot sector toward even further growth. The U.S. secondhand market is projected to double in the next five years, reaching $82 billion by 2026, according to ThredUP ’s 10 th annual Resale Report , conducted in partnership with GlobalData.

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Apparel Fast Fashion Fashion Consumer 321

Inside Retail

MAY 17, 2022

Coles has introduced 10 days of paid leave for team members who undergo gender affirmation. Coles’ chief legal and safety officer, and chair of the Coles Pride Steering Committee, David Brewster said the retailer is committed to championing LGBTQI+ inclusion in the workplace. “We know that we have at least 900 team members who identify as transgender or gender diverse.

ATS 246

ATS 246

Retail TouchPoints

MAY 17, 2022

During the design:retail Conference and Expo session titled How Coach Embraces Retail Transformation: From Physical to Immersive Experiences at the Retail Innovation Conference and Expo , Giovanni Zaccariello, SVP of Global Visual Experience at Coach , revealed how the brand’s prioritization of connecting locally with consumers is successfully driving interest in the Coach brand.

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Visual Merchandising Outdoor Location Customer Experience 297

Inside Retail

MAY 17, 2022

Traditional recruitment sources won’t fulfil long-standing labour shortages in the retail sector, says the Australian Retail Association (ARA) which is asking the government to allow employment income to be exempted from the Age Pension income test. The retail body says the absence of international students and visa holders – formerly key demographics of the retail workforce – has left retailers short of options when employing store staff. .

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Fulfillment 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MAY 17, 2022

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Currently available in Germany, where Tom Tailor is headquartered, the app will eventually be expanded into additional markets. Tom Tailor was able to integrate the app into its existing ecommerce platform Scayle, affording real-time product and inventory information.

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Customer Experience Accessories Apparel Consumer 296

Inside Retail

MAY 17, 2022

Woolworths Group has entered into a renewable energy partnership with Spanish energy giant Iberdrola to power the retailer’s South Australian operations. The multi-million dollar nine-year partnership supports the development of the Port Augusta Renewable Energy Park which is the largest hybrid wind-solar farm in the southern hemisphere. The park will run 50 turbines and 250,000 solar panels in sequence to supply approximately 100,000 Megawatt-hours of renewable electricity per year on the retai

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Supermarket 242

Tokinomo

MAY 17, 2022

Campaign scoop. Change is always good. Kevin Hart, one of the funniest celebrities shoot a commercial for Beyond Meat to show us that “Change is a great thing”. While the commercial focuses on the importance of tradition, it highlights the impact that a small change can have on the future of our planet.

Marketing 218

Marketing 218

Retail TouchPoints

MAY 17, 2022

Bridal and special occasion retailer David’s Bridal has acquired Anomalie , a digital startup that helps brides-to-be plan every detail of their wedding dresses through its Build Your Dress service. While specific terms of the deal were not disclosed, David’s Bridal will integrate the Anomalie team, assets and technology into its digital offerings. Anomalie Co-founder and CEO Leslie Voorhees Means will join David’s Bridal to lead new strategies and will report to the company’s Chief Marketing an

Shipping 278

Shipping Apparel Location Planning 278

Retail Focus

MAY 17, 2022

Independent German electric car manufacturer, Next.e.GO Mobile SE, is setting a new benchmark in customer experience with brand stores that are more than just a point of sale. In the new Brand Store on Berlin’s Kurfürstendamm (216), visitors can experience the e.GO way of building cars, the new model e.wave X and are also able to reserve directly on site. “For us the brand store is much more than a place to display our cars or get a test drive; it is a place to connect with our custo

Point of Sale 189

Point of Sale Customer Experience ATS 189

Retail TouchPoints

MAY 17, 2022

Convenience and gas chain Kwik Trip is bringing Coinsource bitcoin ATMs to its more than 800 locations in Wisconsin, Minnesota, Illinois and Iowa. Coinsource kiosks allow consumers to buy and sell bitcoin with U.S. dollars for an 11% fee and receive their bitcoin within minutes. Additionally, Kwik Trip Rewards members will have access to lower rates.

Location 278

Location Payment Services Kiosk ATS 278

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MAY 17, 2022

Step One, the listed Australian online innerwear retailer, is revising its revenue forecasts, citing global macro-economic disruptions and difficult trading conditions. . In a trading update for the period to June 30, the business says it now expects sales growth to be between 15-20 per cent as opposed to previous guidance of 21-25 per cent. EBITDA is estimated to be $7-$8.5 million, down from $15 million. .

Marketing 130

Marketing ATS Accessories Fashion 130

Retail TouchPoints

MAY 17, 2022

GameStop has named Belk ’s Interim CEO Nir Patel to the role of COO, effective May 31, 2022. Patel left Belk on May 16, and Belk President and COO Don Hendricks was appointed to the Interim CEO position in his place. Patel was promoted to CEO in July 2021 as part of the retailer’s turnaround efforts following its emergence from Chapter 11 bankruptcy in an expedited “ one-day reorganization.

Store Operations 275

Store Operations Promotions Planning Management 275

Inside Retail

MAY 17, 2022

Earlier this month, South Korean retail business Lotte Duty Free launched a three-level boutique store in the Sydney CBD, bringing the business’ duty-free offering to the city for the first time. According to Lotte Duty Free Oceania chief executive Stephen Timms, the store’s design and concept is built around levels dedicated to certain product categories: beauty, alcohol, and luxury.

Boutique 130

Boutique Planning Location Returns 130

Retail TouchPoints

MAY 17, 2022

One common misunderstanding of the metaverse is that it’s a singular destination, which couldn’t be further from the truth. In fact, it’s pretty much everything and the kitchen sink — it spills over, across and through all of our digital, virtual and physical lives into a myriad network of experiences. If you strip everything else away, the simplest way to define the metaverse is “the next evolution of the internet” — where different iterations and instances of our work, communication and entert

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Advertising Fashion Promotions Consumer 269

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

MAY 17, 2022

Priceline Pharmacy has unveiled a brand-new concept store where it can test and fine-tune new technology, products and services before rolling them out to the broader network. Located just 400 metres away from Priceline’s head office in Camberwell, Victoria, the store has a bright and clean store design, curated product range, robotic dispensary, self-serve checkouts and a dedicated area for click-and-collect orders.

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Beauty and Health Checkout Shopping Management 130

Retail Wire

MAY 17, 2022

Starbucks said it will cover travel expenses for workers seeking abortions far from home. Sara Kelly, Starbucks acting executive vice president of partner resources, said, “Regardless of where you live or what you believe, partners enrolled in Starbucks healthcare will now be offered reimbursement for eligible travel expenses when accessing abortion or gender-affirming procedures when those services are not available within 100 miles of a partner’s home.”.

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Inside Retail

MAY 17, 2022

There’s no shortage of media commentary about the staffing challenges employers are facing this year. The fight for talent is a trend backed by a recent research report released by PwC Australia, The Future of Work, What Workers Want: Winning the War for Talent , based on a survey of 1800 Australian workers last year. The report revealed that more than one in three employees surveyed are planning to leave their jobs sometime during the coming year.

Accounting 130

Accounting Target Market Planning Management 130

Retail Wire

MAY 17, 2022

Walmart reported earnings per share of $1.30, below the $1.48 expected by analysts. The retailer, whose revenue exceeded the consensus, pointed to higher fuel and inventory costs as factors affecting its profitability.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

MAY 17, 2022

Sydney’s Chatswood Chase will be home to a First Nation’s Fashion & Design (FNFD) pop up store for three weeks starting May 21. The pop-up boutique will feature designers and labels including Gantharri designer Bobbi Lockyer, Clothing the Gaps designer Laura Thompson, Ihraa Swim designer Nat Dann, and Cultural Craftsmanship designer, Grace Lillian Lee.

ATS 130

ATS Boutique Fashion Consumer 130

Cisco Retail

MAY 17, 2022

When something in your house breaks, it’s your problem. When something in your network breaks, it’s everyone’s problem. At least, that’s how it can feel when the sudden influx of support tickets, angry phone calls, and so on start rolling in. They quickly remind you that those numbers behind the traffic visualizations are more than numbers alone. They represent individuals.

ATS 145

ATS 145

Inside Retail

MAY 17, 2022

Retail, fast food and warehouse workers say their financial and living standards have worsened during the past five years, according to a new survey. SDA – the union representing workers in those industries – reports that 79 per cent of respondents said the rising cost of living is putting pressure on their household budgets, while 77 per cent said a delay in the National Wage Case would ease their financial burdens.

Advertising 130

Advertising Promotions Planning Consumer 130

Cisco Retail

MAY 17, 2022

Cisco Secure Access by Duo and Cisco Umbrella expands availability on AWS Marketplace. Cisco Secure powers security resilience enabling you to protect the integrity of your business amidst unpredictable threats and major change, such as migrating to the cloud. As a leader in cloud enablement, Cisco Secure is excited to announce the availability of our Security SaaS portfolio on AWS Marketplace.

Location 142

Location ATS 142

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

MAY 17, 2022

Restaurants were willing to let customers wear just about anything over the past two years as they sought to keep their businesses afloat during the pandemic. Some are starting to put dress codes back in place and are betting that patrons are looking for a bit more formality in their lives.

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Cisco Retail

MAY 17, 2022

Once developers start the journey of adopting a modern microservices based architecture they also need to handle other aspects of Cloud Native architecture like Full Stack Observability, microservices authentication and authorization, CICD pipeline etc. Cisco’s DevRel engineering team has been developing all its applications as microservices, and running these on a Kubernetes based Cloud Native platform for 5+ years.

Management 141

Management ATS 141

Retail Wire

MAY 17, 2022

Nestlé is airfreighting infant formula into the U.S. in an effort to make up for the shortfall created when Abbott Laboratories had to close a factory over product safety concerns. “We moved shipments up and rushed via air to help fill immediate needs,” the company said in the statement.

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Cisco Retail

MAY 17, 2022

“Hybrid work allows us to redefine what’s possible by bringing out the very best of work by. empowering flexibility, choice, and inclusion for both employers and employees alike.” — Francine Katsoudas, EVP & Chief People, Policy & Purpose Officer. At Cisco, we’ve been ‘living hybrid’ for quite some time. Remote working and virtual collaboration are nothing new to us, but we also recognize that delivering on what hybrid work requires for success is not easy.

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Employee Engagement Location Management Returns 134

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

MAY 17, 2022

Abbott Nutrition, has agree to fix safety issues at its infant formula factory in Sturgis, MI, that have caused the facility to close for three months, leading to a nationwide shortage. The manufacturer expects it to take two weeks to restart the factory and then another six to eight weeks to get Similac and other brands back on store shelves.

ATS 100

ATS 100

Cisco Retail

MAY 17, 2022

Wireless technologies have evolved significantly over the years. Wireless solutions used to be limited to sensing less-than-critical applications and connecting user devices. Nowadays, wireless technologies are able to support bandwidth-intensive worker productivity applications, reliable mobility for critical assets, increased data collection from all areas of the plant, and applications that boost operational efficiencies and production uptime.

Payment Services 128

Payment Services Shipping Management Location 128

Retail Wire

MAY 17, 2022

U.S. retail sales, not adjusted for inflation, were up 0.9 percent month-over-month in April as Americans spent more on eating out and shopping for cars, clothing, electronics and furniture.

Shopping 100

Shopping 100

Nvidia

MAY 17, 2022

Editor’s note: This post is part of our weekly In the NVIDIA Studio series, which celebrates featured artists, offers creative tips and tricks, and demonstrates how NVIDIA Studio technology accelerates creative workflows. . Concept artist Pablo Muñoz Gómez dives In the NVIDIA Studio this week, showcasing artwork that depicts a fantastical myth.

Management 112

Management ATS 112

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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