Retail TouchPoints

AUGUST 12, 2021

Online surveys have long reigned near the top of the ad testing toolkit by providing the fastest, most efficient way to gather valuable consumer feedback throughout the creative process. But realizing these benefits has generally required that researchers forfeit the open-ended questions that allow them to truly “hear” the consumer’s voice. It has simply been too time-consuming and resource-intensive to manually process all the raw, unorganized natural language data that is generated through the

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Inside Retail

AUGUST 12, 2021

The Fair Work Ombudsman has adopted a new four-tiered approach for mandatory vaccines in Australian workplaces, and moved away from its earlier advice that employers are “overwhelmingly” unable to introduce mandatory vaccinations policies. While public health orders have been issued in some regions that require those working in health services and quarantine facilities to be vaccinated, the federal government has maintained its position that vaccination will generally be voluntary for Australian

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Location ATS Management 246

Retail TouchPoints

AUGUST 12, 2021

Digital convenience store Gopuff is continuing its aggressive expansion in European markets with the planned purchase of Dija , a European delivery platform focused on quickly providing consumers with daily essentials. The acquisition follows Gopuff’s purchase of UK-based Fancy , another last mile delivery platform, in May 2021. Dija, founded in 2020, operates dozens of microfulfillment centers across major metropolitan centers including London, Paris, Madrid and Valencia, Spain.

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Planning Customer Experience Consumer Marketing 299

Inside Retail

AUGUST 12, 2021

Three months after former RipCurl boss Michael Daly stepped up to take the mantle of leading the wider Kathmandu Group, the surfwear brand’s GM of Women’s Brooke Farris will take up the RipCurl’s vacant leadership position. Having started working with RipCurl in 2010, Farris has moved through the business’ marketing and digital departments to reach the position of GM of Women’s, which saw her renew the brand’s focus and vision of its women’s brand, while also growing its relevancy.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

AUGUST 12, 2021

Nike has brought its Rise store concept to Seoul, South Korea. Nike Rise was designed to bridge digital and physical channels to create more immersive store experiences. Although the new location touts all of the features found in the Guangzhou, China location, it also brings new services designed to reaffirm Nike’s commitment to sustainability, as evidenced in its Move to Zero initiative.

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Inside Retail

AUGUST 12, 2021

The well-known luxury e-commerce platform Net-A-Porter is continuing to focus on its Net Sustain edit by incorporating innovation and transparency into the customer experience. . Last year, Net-A-Porter announced a progressive framework aptly named Infinity to drive their 2030 sustainability strategy. Considered a philosophy to provide lasting luxury fashion and lasting positive impact, the 10-year strategy includes four key areas in line with the UN’s Sustainable Development Goals to boo

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Retail Focus

AUGUST 12, 2021

Athleisure brand, Gym+Coffee with former One Direction star, Niall Horan, at the helm as an investor and advisor, has launched its Northern Ireland debut in Victoria Square Belfast , owned by German Commerz Real’s real estate fund Hausinvest. Located opposite Calvin Klein and Hollister on Ann Street (lower ground floor), the new 2,300 sq ft Gym+Coffee clubhouse concept launch forms part of the brand’s continued expansion and marks the 8th clubhouse store following the Manchester and London openi

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Retail TouchPoints

AUGUST 12, 2021

Abercrombie & Fitch and Zappos.com have partnered to add curated Abercrombie & Fitch items to Zappos’ ecommerce shop. The selection includes size-inclusive denim and essential tops for women and kids, as well as an exclusive footwear capsule available only on Zappos.com and Abercrombie.com. The capsule encompasses eight styles including an ankle boot, stovepipe boot, court sneaker and strappy heel, and each footwear piece correlates with an Abercrombie & Fitch denim style.

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Retail Focus

AUGUST 12, 2021

Shaftesbury and Jack White announce the opening of the first ever Third Man Records store outside the USA. The independent record label was founded by Jack White, lead singer and guitarist of the White Stripes, in Detroit, Michigan in 2001, and will open at 1 Marshall Street in the heart of London’s Carnaby. The 1,164 sq ft store will open on Saturday 25th September.

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ATS 162

Retail TouchPoints

AUGUST 12, 2021

Fast Simon ’s new partnership with Klaviyo is designed to automatically integrate Fast Simon’s AI-powered insights into Klaviyo flows. The integration aims to give ecommerce marketers unique remarketing opportunities based on in-store shopping behavior and intent. The Fast Simon/Klaviyo integration can deliver AI-personalized recommendations for ecommerce retargeting.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

AUGUST 12, 2021

Authentic Brands has cemented its position as a major player in American retail after what one analyst described as a “massive acquisition” – the successful $2.456 billion bid for Reebok. Adidas confirmed the sale overnight after six months of negotiations with prospective bidders. Neil Saunders, MD of GlobalData, said Authentic Brands has proven its ability to turn around struggling brands like Aéropostale and so it will be confident that it can achieve a similar result with Reebok.

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Apparel Marketing Fashion Consumer 130

Retail TouchPoints

AUGUST 12, 2021

Toshiba America Business Solutions has introduced the Elevate Sky platform, featuring a portfolio of Toshiba and third-party cloud-enabled systems, software and services including print, document and printer fleet management and workflow. These tools are designed to allow users to manage devices and content entirely in the cloud. . Elevate Sky can align these capabilities within one platform to make the transition to cloud easier.

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Inside Retail

AUGUST 12, 2021

It’s impossible to know just how great an impact the pandemic is having, and will continue to have, on every aspect of our lives. What we do know is that this is a really important time for people. Yes, there’s a whole lot of uncertainty and many of our life plans are on hold, but there is also incredible innovation occurring. Economists are abuzz right now with talk of an impending shift in the workforce.

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Planning Returns Marketing ATS 130

Retail TouchPoints

AUGUST 12, 2021

IL MAKIAGE is a tech-driven beauty brand focused on “using unparalleled technology to connect people with superior, painstakingly tested, beauty products.” To make this mission a reality, the company is focusing on expanding its tech stack, most recently with the acquisition of Voyage81 , an AI-based computational imaging startup, for $40+ million. The purchase will give IL MAKIAGE access to patented hyperspectral imaging systems that will help enhance its existing machine learning feature set a

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Consumer Fulfillment Returns Shopping 264

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

AUGUST 12, 2021

Hairdressing has taken Richard Kavanagh all over the world, from photo shoots with Vogue to fashion shows with Versace. . Now, as a global artist for Redken, Kavanagh works closely with the brand to position it at the forefront of industry trends. Here, Kavanagh shares how he started out as a teen, an insight into his 20+ years with Redken and why brands need to break the stigma around chemicals.

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Fashion Consumer ATS Management 130

Retail Wire

AUGUST 12, 2021

Better pay, hiring bonuses and other perks are just some of the steps that retail and restaurant operators are offering as they vie for candidates in a competitive job market. “We’re in a situation where the bargaining power and the labor market has shifted toward job seekers, especially in recent months,” said Nick Bunker, economic research director for North America at the Indeed Hiring Lab.

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Marketing ATS 130

Inside Retail

AUGUST 12, 2021

Online marketplace StockX appoints first female board member. StockX, an online marketplace for collectible items and sneakers, has added former TaskRabbit CEO Stacy Brown-Philpot to its board ahead of a potential IPO next year. She is the retailer’s first female board member. StockX CEO Scott Cutler said as the company grows, it must also expand “the voices that guide them”, ensuring they have the right experience and knowledge, and Brown-Philpot’s expertise in online marketplaces makes her the

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Management Marketing Planning Consumer 130

Retail Wire

AUGUST 12, 2021

Walgreens Boots Alliance has moved 122 customized apps used for planning and corporate management to the cloud. The move, part of the drugstore giant’s new enterprise resource-planning system, will consolidate apps on Microsoft’s Azure cloud. “That means better performance and faster speeds in our management of inventory, many completion of transactions, submission of invoices to accounts payable and more,” said Francesco Tinto, global chief information officer, Walgreens.

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Accounting Planning Management 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

AUGUST 12, 2021

SafeWork NSW will be targeting supermarkets and other retailers within Greater Sydney to ensure they are complying with public health orders, as the state continues to struggle with the spread of Covid-19. Penalties of up to $5,000 can apply to businesses that show breaches of health orders, while repeat offenses can lead to mandated closure of a premises.

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Supermarket Shopping ATS 130

Retail Wire

AUGUST 12, 2021

Amazon’s new Air Hub at the Cincinnati/Northern Kentucky International Airport will be the center of the company’s U.S. cargo network. The campus includes an 800,000-square-foot sortation center, seven buildings and multistory parking garage. Amazon has expanded regional air hubs in Florida, Puerto Rico and Texas in recent years. It plans to expand a similar facility in San Bernardino International Airport in California this year.

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ATS Planning 130

Inside Retail

AUGUST 12, 2021

This week, online marketplace The Iconic became the first major ANZ retailer to launch a tailored shopping destination for people with disability, marking a major step forward for inclusivity in fashion. The Adaptive Edit focuses on functional style with features such as fits for prosthetics, a variety of closures and seated-wear. The Edit will launch with 130+ pieces across menswear, womenswear and kidswear from brands such as Tommy Hilfiger Adaptive, Brisbane’s Christina Stephens, and Melbourn

Fashion 130

Fashion Niche Retailing Target Market Marketing 130

Retail Focus

AUGUST 12, 2021

DemandTec by Acoustic announced the appointment of Todd P. Michaud as its new CEO to accelerate the organization’s growth and market leadership. DemandTec offers leading end-to-end, AI-powered lifecycle pricing solutions. . This CEO appointment comes at a critical time when retail executives globally are facing many challenges such as supply chain disruptions, rising costs and inflation. .

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Marketing ATS 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Inside Retail

AUGUST 12, 2021

Authentic Brands has cemented its position as a major player in American retail after what one analyst described as a “massive acquisition” – the successful $2.456 billion bid for Reebok. Adidas confirmed the sale overnight after six months of negotiations with prospective bidders. Neil Saunders, MD of GlobalData, said Authentic Brands has proven its ability to turn around struggling brands like Aéropostale and so it will be confident that it can achieve a similar result with Reebok.

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Apparel Marketing Fashion Consumer 130

Cisco Retail

AUGUST 12, 2021

Black Hat is back! What an experience to be attending the first major cybersecurity conference since the lockdowns of the COVID-19 pandemic. Cisco Secure returned as a supporting partner of the Black Hat USA 2021 Network Operations Center (NOC) for the 5 th year ; joining conference producer Informa Tech and its other security partners. Like other Black Hat conferences, the mission of the NOC is to build a conference network that is secure, stable and accessible for the training events, briefing

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Inside Retail

AUGUST 12, 2021

General Pants’ CEO Sacha Laing has confirmed reports that the privately owned retail chain is in talks to sell, telling Inside Retail , “There’s been a lot of interest in the brand”. On Thursday, The Australian reported that Cotton On, JD Sports and at least one private equity firm are believed to be among the potential buyers of General Pants, which is owned by the Smorgon family and may go for $50 million or more.

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Marketing Planning Consumer Shopping 130

Cisco Retail

AUGUST 12, 2021

Have you ever gotten lost in the APIC GUI while trying to configure a feature? Or maybe you are tired of going over the same steps again and again when changing an ACI filter or a contract? Or maybe you have always asked yourself how you can integrate APIC with other systems such as an IT ticketing or monitoring system to improve workflows and making your ACI fabric management life easier.

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Management Planning ATS 145

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Inside Retail

AUGUST 12, 2021

In the past year, we’ve all navigated massive changes in many aspects of our lives — how we work, how we shop, how we socialise. Even as businesses reopen in many parts of the world and people swap masks for makeup, 2021 continues to be a time of transition, with the rules of post-pandemic life still taking shape. Like just about every industry, the influencer economy evolved significantly from 2020 to 2021.

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Marketing Beauty and Health Fashion Consumer 130

Retail Wire

AUGUST 12, 2021

An administrative law judge has ruled that Starbucks acted illegally when it fired two baristas working in Philadelphia over their attempts to organized a union. The judge, Andrew Gollin, had previously ordered the coffee chain to rehire the workers and give them back pay. The case, which has been going on for nearly two years, is expected to be appealed by Starbucks.

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Inside Retail

AUGUST 12, 2021

Online retailer Lovehoney is merging with WOW Tech Group to form a global sexual wellness group: The Lovehoney Group. The group will operate across EMEA, APAC and North America, and will combine a strong portfolio of brands, such as Fifty Shades of Grey, Happy Rabbit, Womanizer, We-Vibe, and Arcwave, as well as Swiss retailer Amorana, which was purchased by Lovehoney last year.

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Fulfillment Marketing ATS Management 130

Retail Wire

AUGUST 12, 2021

Wendy’s announced it will open 700 ghost kitchens over the next five years in the U.S., Canada and the UK. The fast-food chain is opening the kitchens following a pilot program with ghost kitchen operator Reef Kitchens. Reef will act as a franchisee and will cover staff and training costs as part of the deal.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning